At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Design Systems Manager to join Design Foundations, the infrastructure layer of Lyft's design organization. Design Systems at Lyft is an integral part of the overall user experience. Our design system spans product surfaces, marketing, and brand, officially known as the Lyft Product Language (LPL) and shipped directly to code. You'll own the craft and execution of that system, partner closely with design, engineering, and marketing, and lead Design systems work through a period of active global growth and capability expansion. This role reports to the Director of Design Foundations and works alongside a dedicated DPM and Engineering managers, and a tight-knit team of design systems practitioners. Responsibilities: Strategy & Vision Set the strategy and roadmap for Lyft Product Language (LPL) across product, marketing, and brand surfaces, in partnership with the Director of Design Foundations and engineering leadership and the Design Systems team Lead the AI transformation of the system: integrate AI into LPL tooling, adoption workflows, and the day-to-day designer experience at Lyft Represent Design Systems in reviews and other senior leadership forums People & Craft Manage and develop a team of design systems designers and illustrators working across iOS, Android, web, and brand Hold the quality bar for system-wide design: cross-platform coherence, accessibility (WCAG), road safety, localization, and brand consistency. Coach the team on making educated tradeoffs between flexibility, coherency, usability, and efficiency Execution & Partnership Partner closely with the Design Systems DPM and engineering managers to maintain system health, sequence work, and unblock teams Own the LPL component contribution and review process end-to-end, from intake through release Commu
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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring an experienced, talented and energetic Global Equity Program Manager to support Lyft’s global equity function. This role will support execution, rapid international expansion, management of increasing transaction volume, and building critical infrastructure for our global equity programs. The successful candidate will play a key role in driving the long term strategy and rolling out world class equity programs developed for precision and ease of execution. You will partner cross functionally on the design and delivery of ongoing programs, including compliance, tax, mobility, and employee education. The successful candidate will be an entrepreneurial and resourceful self-starter, comfortable working in a fast-paced and dynamic environment and excellent at building strong relationships. You will report to the Director, Global Equity Programs in our Legal organization. Responsibilities: Support administration of Lyft’s global equity programs including processing all awards, grants, exercises, cancellations and the issuance of all new grants in the US and in foreign jurisdictions, including managing RSUs, PSUs, ESPP, capital markets transactions and other equity programs. Continue to drive system automation on the Schwab Equiview platform across Workday and ADP. Develop and deliver world class employee education programs for new and continuing employees with a focus on mechanics and overall financial wellness. Support all aspects of SOX compliance and continuously work to build efficiencies around execution and documentation of key controls. Engage with senior leadership from the legal, fin
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Trust and confidence is fundamental to the Lyft marketplace, and the Pay, Integrity & Identity (PII) Analytics team is charged with providing and ensuring that trust and safety to all customers. The PII Analytics team is one of the most critical teams that helps protect Lyft and enables the company to grow in a sustainable way. The team is fast-paced, high-energy, and meticulous in diagnosing emerging fraud patterns and preventing fraud loss before it can happen. We drill holes in all the products we launch and obsess over how to make our business impervious to fraud vectors. The team conducts a rigorous analysis of complex data sets and sets up multiple layers of business rules, models, and other processes to prevent potential fraud. We are a highly cross-functional team and regularly engage in discussion and reviews with stakeholders to prioritize plans for reducing fraud impact and introducing safety features. We’re looking for a rock-star to join a fast-paced environment to contribute to Fraud-related analysis and operations. This individual is responsible for investigating and developing solutions to prevent and mitigate third party fraud. This person will proactively identify fraud patterns and sources to minimize the company’s exposure to financial and reputational risk. The Senior Analyst will take ownership over multiple discrete fraud segments to develop and execute a strategy which addresses fraud in the earliest stages of detection. The Senior Analyst will define fraud prevention measures that are mindful of the impact on good user experience while inhibiting fraud actors’ ability to reach our platform. This person is quantitatively driven, detail-focused, and operations-savvy while ensuring the best possible customer experience. This individual possesses a high level of subject matte
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an experienced Public Policy Manager to join our Policy Team! Based in Nashville, TN this position will lead our policy efforts in TN,TX, KY, MO, AR, KS, and OK. This stellar public policy and government affairs expert will craft Lyft’s policy priorities, and work directly with elected officials, policymakers, and key stakeholders at all levels of government. They will be dealing with a range of legislative and regulatory issues that are critical to the company. Come join the exciting ride! Responsibilities: Partner with policymakers from across the political spectrum in the best interests of rideshare drivers and riders Develop and execute Lyft’s legislative, regulatory, and political strategy in the MId-South and Southwest U.S. (Arkansas, Kansas, Kentucky, Missouri, Oklahoma, Tennessee, and Texas) Represent Lyft in all interactions with electeds, government officials, staff, and community stakeholders Track legislation relevant to Lyft at state, county, and municipal levels Work cross-functionally with Lyft senior management on developing public policy priorities Work closely with Lyft’s Legal, Compliance, Communications, and Marketplace teams on developing market strategy Track and respond to government inquiries and requests on policy issues Inform company stakeholders and lines of business on legislative and regulatory developments Manage external consultants to assist with key Lyft policy priorities Manage strategic relationships with external stakeholders and third party organizations based in the relevant states Draft comments, talking points and memos for senior Lyft executives Experience: 5+ years of political, government, and/or government relations experience Experience directly lobbying government officials on complex issues Natural conne
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an experienced Public Policy Manager to join our Policy Team! Based in New York City, this position will manage our local NYC policy efforts. This policy expert will work directly with elected officials, policymakers, and key stakeholders. They will deal with a range of political, regulatory, and government issues that are critical to the company. Come join the exciting ride! Responsibilities: Execute Lyft’s legislative, regulatory, and political strategy. Represent Lyft in all interactions with electeds, government officials and staff Track legislation relevant to Lyft at municipal and county levels Work cross-functionally with Lyft senior management on developing public policy priorities Work closely with Lyft’s Legal, Compliance, Communications, and Marketplace teams on developing market strategy Track and respond to government inquiries and requests on policy issues Partner with policymakers from across the political spectrum in the best interests of rideshare drivers and riders Inform company stakeholders and lines of business on legislative and regulatory developments Manage external consultants to assist with key Lyft policy priorities Manage strategic relationships with external stakeholders and third party organizations based in NYC. Draft comments, talking points and memos for senior Lyft executives Identify, cultivate and manage relationships with strategic local third party and business groups, local nonprofits and community organizations leveraging Lyft’s internal programs and product offerings Develop strategic public engagement plans positioning Lyft as a “Force for Good” and reliable thought partner to city officials and third party groups in the NYC market Oversee local budget and work cross-functionally with Lyft senior m
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring an experienced, talented and energetic Global Equity Program Manager to support Lyft’s global equity function. This role will support execution, rapid international expansion, management of increasing transaction volume, and building critical infrastructure for our global equity programs. The successful candidate will play a key role in driving the long term strategy and rolling out world class equity programs developed for precision and ease of execution. You will partner cross functionally on the design and delivery of ongoing programs, including compliance, tax, mobility, and employee education. The successful candidate will be an entrepreneurial and resourceful self-starter, comfortable working in a fast-paced and dynamic environment and excellent at building strong relationships. You will report to the Director, Global Equity Programs in our Legal organization. Responsibilities: Support administration ofLyft’s global equity programs including processing all awards, grants, exercises, cancellations and the issuance of all new grants in the US and in foreign jurisdictions, including managing RSUs, PSUs, ESPP, capital markets transactions and other equity programs. Continue to drive system automation on the Schwab Equiview platform across Workday and ADP. Develop and deliver world class employee education programs for new and continuing employees with a focus on mechanics and overall financial wellness. Support all aspects of SOX compliance and continuously work to build efficiencies around execution and documentation of key controls. Engage with senior leadership from the legal, fina
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Design Systems Manager to join Design Foundations, the infrastructure layer of Lyft's design organization. Design Systems at Lyft is an integral part of the overall user experience. Our design system spans product surfaces, marketing, and brand, officially known as the Lyft Product Language (LPL) and shipped directly to code. You'll own the craft and execution of that system, partner closely with design, engineering, and marketing, and lead Design systems work through a period of active global growth and capability expansion. This role reports to the Director of Design Foundations and works alongside a dedicated DPM and Engineering managers, and a tight-knit team of design systems practitioners. Responsibilities: Strategy & Vision Set the strategy and roadmap for Lyft Product Language (LPL) across product, marketing, and brand surfaces, in partnership with the Director of Design Foundations and engineering leadership and the Design Systems team Lead the AI transformation of the system: integrate AI into LPL tooling, adoption workflows, and the day-to-day designer experience at Lyft Represent Design Systems in reviews and other senior leadership forums People & Craft Manage and develop a team of design systems designers and illustrators working across iOS, Android, web, and brand Hold the quality bar for system-wide design: cross-platform coherence, accessibility (WCAG), road safety, localization, and brand consistency. Coach the team on making educated tradeoffs between flexibility, coherency, usability, and efficiency Execution & Partnership Partner closely with the Design Systems DPM and engineering managers to maintain system health, sequence work, and unblock teams Own the LPL component contribution and review process end-to-end, from intake through release Commu
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Analytics team at Lyft exists to build data trust — turning people data into clear, reliable insights that help our HR Business Partners, talent leaders, and executives make better decisions. We're a small, high-impact team in the middle of a meaningful BI transformation: we recently moved to ThoughtSpot as our primary analytics platform, and we're not just replicating old dashboards — we're rethinking what self-service analytics looks like for a People team. That includes exploring ThoughtSpot's AI capabilities to surface proactive insights, enable natural language querying, and reduce the friction between a business question and a data answer. There's real greenfield work here, and we're looking for someone who wants to help define what AI-powered people analytics looks like at Lyft. We're looking for a Data Analyst to join our People Analytics team, based in Toronto. You'll report to the Senior Manager, People Analytics and serve as the first point of contact for incoming data requests across the People organization — triaging, scoping, and delivering on analytical needs ranging from quick ad-hoc pulls to fully built ThoughtSpot dashboards. This role is well-timed: you'll be joining as we complete our migration from Tableau to ThoughtSpot, which means you'll have genuine influence over how we build our reporting layer and push into ThoughtSpot's AI features — think natural language search, AI-generated insights, and proactive anomaly detection applied to people data. This isn't a "maintain the dashboard" role. It's a chance to help build something new. You'll be a self-starter who is equally comfortable writing SQL and presenting findings to a VP. Responsibilities: Serve as the first point of contact for incoming data requests from across the People organization — scoping needs, setting
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As a Data Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams, and who is eager to serve as a leader within the broader Support organization to drive our business forward. Responsibilities Partner with Product, Engineering, Data Science & Analytics, Business Operations and other cross-functional stakeholders to achieve business goals Develop frameworks and scalable processes to drive decision-making and prioritization Define the metrics used to measure the success of strategic initiatives and health of our support platform; build dashboards to track metrics over time Design A/B tests and execute analyses to evaluate the impact of new product features and operational improvements Work closely with cross-functional partners to deliver data-driven insights and actionable recommendations for continuously improving the customer support experience Monitor and diagnose KPI performance and present findings to senior leadership Experience Degree in a quantitative field like statisti
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. NOTE: This position is US - Remote Eligible, but includes monthly in-person working sessions at the San Francisco Airbnb office. The Community You Will Join: Research has been part of Airbnb from the beginning, ever since Paul Graham told the Airbnb founders, "go to your users." As designers, the founders embraced this advice and got on a plane to meet with Airbnb hosts that very weekend. Since those early days, the value of research has been baked into Airbnb’s product culture. The Difference You Will Make: We're building our newest incubation work stream, and we're looking for a Staff UX Researcher who is equally strong in qualitative and quantitative methods. You'll be one of the first researchers on the ground for a 0-to-1 effort, which means the questions aren't defined yet, the roadmap will change, and your research will shape both. You'll know when to run fast to unblock a decision and when to go deep to get it right, while bringing senior stakeholders along the way. A Typical Day: Own end-to-end research for new incubation areas, from framing the questions to landing the recommendations. Utilize appropriate qualitative and quantitative methods to deliver fast, actionable insights. Triangulate across data sources and past learnings to get to the right signals in an ambiguous, fast-moving space. Balance speed and rigor: deliver quick reads when the team needs to move, and deeper studies when a decision warrants it, without sacrificing quality. Partner closely with cross-functional teams including Product, Design, Business Operations, and Data Science to shape strategy from research insights. C
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Team You Will Join The CEO Comms team is responsible for shaping the internal programs, experiences, and communications that define the company's identity, inside and out. From press events to executive dinners to the objects people hold in their hands, we design experiences and moments that make Airbnb, Airbnb. The Difference You Will Make We're looking for a Creative Producer, Experiential who is equally at home writing a creative brief and building a production timeline. You'll support major initiatives the team leads and own projects end-to-end — from concept through run of show — across a portfolio of high-visibility events, physical goods, and communications for Airbnb's employees and senior leadership. You can concept a themed experience in the morning and finalize a vendor SOW in the afternoon — and you hold a high bar for quality across both. A Typical Day Own production for events, physical goods, and digital assets: timelines, budgets, vendor contracts, SOWs, and purchase orders Support and develop creative briefs and concepts for company cultural programs — from the initial idea through final execution Produce experiential programming — events, special guests, activations — for internal and external audiences Create communications assets: promotional materials, pre-show content, post-event recaps, and engagement campaigns Build and manage Run of Show documents; coordinate event staffing, AV teams, and production partners Work closely with teams across the company to bring projects to life Bring a high bar to everything — the big moments and the small details Your Expertise 8+ years in a hy
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on. The Difference You Will Make: Airbnb is seeking an exceptional product manager to reimagine how guests search on Airbnb. Search is the front door to the entire guest experience — the moment someone tells us what they want and we have to understand it, then show them the right options in the right order. Today that means query understanding, filtering, and ranking. Tomorrow it means next-generation AI capabilities that let guests search more naturally, get better matches with less effort, and trust that Airbnb understood what they were actually looking for. In this role, you will own the vision and roadmap for the future of search at Airbnb — pushing beyond keyword and filter-based search toward more intelligent, conversational, and personalized ways for guests to find their perfect stay. You'll partner closely with engineering, design, and data science teams to bring new AI-powered search capabilities from concept to guests. This is a high-visibility role building one of the most consequential surfaces in the guest experience, and will regularly interface with senior engineering and leade
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: As a Quality Operations Specialist, you are the operational backbone of the Services supply quality program — ensuring every Service that goes live on Airbnb meets Airbnb's standards of safety, design, and trust. You operate as the subject matter expert (SME) for your functional area with full autonomy, own quality assurance across the team, drive process improvements, and mentor L4/L5 colleagues. You represent the team in cross-functional conversations and are the primary operational point of contact for senior stakeholders. A Typical Day: As a key member of the Operations team, you will apply deep domain expertise across a range of workflows — from reviewing Service submissions to driving cross-functional process improvements. This role demands full ownership, consistent delivery against performance metrics, and the ability to lead and develop the team around you. Review onboarding funnels for incoming Services and evaluate their readiness for listing on Airbnb, ensuring all policy, design, and regulatory requirements are met. Manage daily queue prioritization and work allocation; ensure the team delivers against production goals with minimal supervision. Serve as SME — resolve escalations and complex edge cases; guide the team on policy interpretation and ambiguous decisions. Mentor and
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: The Supervisor – Luxe Operations is responsible for leading a team of Luxe Operations Specialists to deliver a consistently high standard of service across the Luxe host lifecycle. This role blends people leadership, operational oversight, and stakeholder partnership to ensure that both host experience and business outcomes meet the expectations of a premium segment. The supervisor acts as a coach, decision-maker, and escalation point, while also contributing to process improvement and strategic initiatives. A Typical Day: Operational Execution & Business Ownership Oversee the end-to-end Luxe host journey - from onboarding to offboarding. Ensure consistent application of Luxe quality standards across property evaluations, listing audits, and amenity assessments. Act as the primary escalation point for complex or sensitive host situations, including quality concerns, enforcement actions, and appeals. Review and approve high-impact decisions such as listing suspensions, removals, or significant goodwill gestures. Maintain strong oversight of daily workflows, ensuring effective prioritisation, SLA adherence, and accurate execution of SOPs.. Team Leadership & Development Lead, coach, and develop a team of Specialists/Senior Specialists, ensuring performance goals are consistently met at both
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Enterprise Operations Workforce & Vendor Excellence team at Airbnb increases the effectiveness, utilization, quality and impact of the Homes, Hotels, Services and Experiences on Airbnb using AI and people-powered operations. Our Workforce Planning and Insights team works with both our Scaled Operations and our Revenue Operations teams to optimize our vendor footprint, plan our capacity needs, staff projects and improve the performance of our vendor teams. The work of our agents is highly variable, from Sales work, to Account Management to AI labeling, often across 5-6 languages. We typically have 30-40 projects running concurrently, with demand changing weekly, so forecasting and staffing is a complex challenge. Our team moves very quickly, staffing up and down projects in the space of days, and increasingly uses AI as a core component of our workflows, which further speeds up cycle times. The Difference You Will Make: As the Workforce Management Lead, Enterprise Ops, you will serve as the operational intelligence and capacity strategy hub for our Scaled and Revenue Operations teams. This is a high-impact, high-visibility role that sits at the intersection of workforce strategy, financial efficiency, and executive stakeholder management. You will transform complex, real-time workforce data into clear, compelling narratives that drive decisions at the most senior levels of the organization, proactively surfacing what is working, what is at risk, and where intervention is needed before problems escalate. You will own our capacity planning, staffing and
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