Senior Technical Solutions Consultant Jobs

As a Senior Technical Solutions Consultant , you will be the principal technical liaison between our product, sales, and customer success teams. You will provide tailored solutions for clients in the commercial real estate sector, specifically focusing on the complex VTS Activate product landscape (including Activate, Activate Workplace, Activate Multifamily, CBRE Host, and CBRE Host Building) . Your unique combination of property management experience and deep technical proficiency will help ensure that our clients maximize the value of our software. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** What Makes This Job Awesome? Act as the definitive subject matter expert (SME) and technical leader for the VTS Activate suite's integration landscape and partnerships, both internally and externally (e.g., Braxos, Kastle, CCure, AMAG, etc.). Design and deliver advanced, in-depth technical demonstrations for prospects and clients, specifically showcasing how the VTS Activate product suite solves specific challenges. Provide advanced technical support during the sales process, addressing complex questions and concerns about system integrations and core functionalities, serving as the technical closer for Activate deals. Provide support during the sales process for qualifying opportunities with hardware requirement and implementation. Provide handover details to cross-functional stakeholders to ensure smooth implementations. Own the solution reporting process for VTS Activate deals, including documenting deal journals and synthesizing won/loss reasons. This reporting provides critical intelligence for the Product team (feature gaps), the Sales team (competitive analysis), and the Executive team (market/product trends). Lead knowledge transfer and cross-functional upskilling initiatives for the Sales, Customer Success, and Services teams. This involves supporting the creation of documenta

VTS is seeking a Senior Manager, Solutions Consultant - Activate to assist and translate new business opportunity into a successful deployment plan across VTS Activate - the platform that extends VTS into building operations and the tenant experience, including access control, visitor management, work orders, and building services. This role sits at the intersection of sales, solution design, and implementation readiness. Once an opportunity is qualified, the Solutions Consultant becomes the solutions expert alongside the Account Executive - translating a customer’s needs into a tailored Activate solution and, once the deal is won, into a complete solution design and implementation plan that hands off cleanly to the Implementation team. You will work predominantly through our major channel partners to start, expanding to the direct channel and other commercial clients over time, and partner closely with our Senior Technical Solutions Consultant, whose deep access-control expertise verifies and completes the solution you design. Unlike a traditional pre-sales engineer focused only on the demonstration, or an implementation manager focused only on delivery, this position helps manage the full arc of solution implementation preparedness - from qualified opportunity, through solution design, to a clean handoff to implementation, with continued check-ins through launch. It carries deep product ownership of the Activate feature set, with particular emphasis on Access Control and Visitor Management. This is a highly visible, senior individual-contributor role based in our New York office. ** Please note that this opportunity requires this hire to work from our NYC office four days a week. ** Here’s what you can expect as a Senior Manager, Solutions Consultant Partner with the Account Executive as the Activate solutions expert from the moment an opportunity is qualified Develop expert-level command of the Activate feature set and tailor product messaging and demonstra

We're looking for a senior technical consultant who thrives across the full arc of a complex technical engagement, from pre-sales scoping and architecture through hands-on delivery and handoff. As the sole Technical Services presence in EMEA, you'll work with our most strategic enterprise customers to design and implement custom solutions on the Asana platform, partnering closely with Account Executives, Solutions Consultants, and Customer Success Managers to move deals forward and deliver with excellence. You'll write code, shape architecture, and engage directly with IT and business leaders, bringing the same rigor, standards, and craft that define Technical Services globally to every engagement you run in the region. In the pre-sales motion, you'll partner with AEs and SEs to assess technical feasibility, define scope, and shape deal strategy for complex enterprise opportunities. In the post-sales motion, you'll own delivery end-to-end, designing and building scalable solutions using the Asana platform and third-party APIs, advising customer engineering teams on integration architecture, and helping customers unlock new value through AI-powered workflows, data migrations, and custom automation. You'll work alongside Implementation Managers to coordinate delivery, align on project milestones, and ensure a seamless customer experience from kickoff through close. You'll operate as a high-trust extension of the global Technical Services team, bringing a sharp customer-centric perspective from EMEA back to the central practice and contributing to how we evolve GTM offerings, delivery frameworks, tooling, and the Asana developer platform. A core part of this role is establishing consistent, globally-aligned ways of working across EMEA, applying the same playbooks, delivery standards, and engagement practices that define Technical Services everywhere. This role is based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Monday,

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We are seeking a technical and customer-focused Solutions Consultant to join our team . The Solutions Consultant will be responsible for understanding customer business environments, actively identifying potential roadblocks, and providing thoughtful solutions that leverage PagerDuty’s products . They will run the technical discovery process and provide guidance, relationship-building, and support throughout the sales process to ensure customer success . As a Solutions Consultant at PagerDuty, you’ll sit at the nexus between pre-sales, sales, and customer experience and success . You are an extraordinary partner who plays the part of consultant, technical salesperson, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer service . You will build strong, significant, and compassionate relationships with internal and external partners at all levels while helping customers realize and optimize PagerDuty's capabilities . Key responsibilities Actively identify potential roadblocks and provide thoughtful, technical solutions Run technical discovery processes to

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We are seeking a technical and customer-focused Solutions Consultant to join our team . The Solutions Consultant will be responsible for understanding customer business environments, actively identifying potential roadblocks, and providing thoughtful solutions that leverage PagerDuty’s products . They will run the technical discovery process and provide guidance, relationship-building, and support throughout the sales process to ensure customer success . As a Solutions Consultant at PagerDuty, you’ll sit at the nexus between pre-sales, sales, and customer experience and success . You are an extraordinary partner who plays the part of consultant, technical salesperson, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer service . You will build strong, significant, and compassionate relationships with internal and external partners at all levels while helping customers realize and optimize PagerDuty's capabilities . Key responsibilities Actively identify potential roadblocks and provide thoughtful, technical solutions Run technical discovery processes to

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicでは現在、当社の成長を支える中核メンバーとして、シニアテクニカルサクセスマネージャー（Sr Technical Success Manager）を募集しています。SREやソフトウエア開発エンジニア、インフラエンジニアなど複数のエンジニアリングロールの方々と日々ディスカッションをしていたり、統括するCTOやテックリードの方々と技術的なコミュニケーションを行う機会が多い方は大歓迎です。サービス開発/運用を実際に行っているメンバーが多く、現場での経験がすぐに役立つロールのため、社外の接客の経験が浅い場合でもご安心ください。オンボードのためのトレーニングも揃っています。 Technical Success Managerの主な業務は、New Relicの営業、Solutions Consultant、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的にご利用いただくためのご契約後の活用促進や業務改善の支援を行うことです。また、既存のお客様の活用状況を分析し、様々な社員がデータドリブンで動けるた、めの環境整備も行っています。 当社のTechnical Success Managerとして、さまざまな業界やシステムに対する技術的なサポートをすることで、多種の技術やお客様のビジネスニーズ、市場動向を把握することができます。ご契約後のお客様の成長を助けながら信頼関係を築き、お客様の成功とビジネス業績の改善を好循環で回していくというカスタマーサクセスの本質を体現するエキサイティングなキャリアを築くことが可能です。当社には、これまでの活動を通じて培われた豊富な成功実績とノウハウがあります。お客様と密接に関わりながら、共に目標を追求することに情熱をお持ちの方のご応募を、心よりお待ちしております。 What you'll do お客様のオンボーディング、ユーザー環境への適用、そして継続的な利用を確実なものとし、お客様を成功へ導きます。 New Relic の製品とサービスの全ての面で技術的なリーダーシップを発揮します New Relic を利用したリアルタイムパフォーマンスの問題解決をできるようにお客様のトレーニングを支援します お客様の状況を見ながらサービス解約のリスクを特定し、そのリスクを排除するために積極的に取り組みます 他の Technical Support Engineer や Solution Consultant, Sales などと連携してお客様の問題を迅速に解決します お客様の声を拾い、New Relic がより良いサービスを提供するために内部にフィードバックを伝えます 特定の業務ドメインのスペシャリストとして業界固有の課題においてチームメンバーを牽引し、個人およびチームの潜在能力の追求と拡大を促進します。計画的な能力開発を提供し、全員が最高の仕事ができる機会を確保します。 This role requires アプリケーションを業務で設計・開発した経験がある（バックエンド and/or フロントエンド） AWS、Azure、GCPなどのパブリッククラウドサービスを利用したシステム構築を業務で経験したことがある 本番等で稼働するシステムのトラブルシュートを業務でしたことがあり、問題検知から恒久対応までのトラブル管理全般を行ったことがある 顧客または社内の他部門のステークホルダーに対

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As an Enterprise Solutions Consultant at Ramp, you will be crucial in establishing and nurturing partnerships with potential customers in our Enterprise & Public Sector segments. You will be the primary technical liaison for conversations with strategic logo targets, including Fortune 500 and Government vertical prospects. This involves building trust and confidence through expert demonstrations of Ramp's products and a deep understanding of our customers' needs. Collaborating closely with Account Executives, Customer Success, and Engineering teams, you will prioritize and develop financial solutions for Ramp's key customers, ensuring that the product aligns with their evolving requirements. As a senior technical and financial expert, you will design integrated solutions, provide strategic advice to customers, and facilitate communication between internal technical teams and customers. Solutions Consultants drive customer success from deal evaluation to product activation, influencing product development to continually enhance Ram

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: Are you ready to take ownership of high-value technical evaluations for some of the world's most recognizable brands? Join New Relic as a Senior Solutions Consultant, where you will leverage your unique blend of technical expertise, commercial acumen, and customer-centricity to deliver meaningful outcomes across our DACH and Eastern Europe (EE) markets. In this role, you won't just be ticking boxes; you will be the absolute owner of the technical 'win'. Partnering closely with our Enterprise Account Executives, you will guide technical strategies and establish deep, trusted relationships with major enterprise accounts. You will have the autonomy to run with your insights, serving as a critical bridge between complex customer environments and our internal Product and Engineering teams to directly influence the evolution of our market-leading Intelligent Observability platform . What You'll Do: Secure the Technical Win: Partner closely with Sales teams to drive revenue opportunities, upselling new solutions, and expanding our Annual Consumption Revenue (ACR) footprint across strategic T1 and T2 accounts. Consult & Architect: Lead technical discovery sessions, deliver tailored Proof of Value (PoV/PoC) presentations, conduct structured architectural workshops, and craft compelling responses to RFX/RFIs. Establish Trusted Partnerships: Deeply understand our customers' business objectives and technical landscapes to build long-term relationships, helping them e

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Location & Eligibility: This is a remote role based in Dubai and covering Middle East region. Our Middle East team is small but highly talented and this is very much an emerging region for us with excellent growth potential. You will be our first SC hire in the region. We require a fluent Arabic and English speaker for the hire. The Role: As a Senior Advisory Solutions Consultant, you are the technical lead during the sales process. You will work with the sales team to show prospective clients how Appian’s platform works in practice. You must articulate the business value a prospective client can expect from implementing Appian solutions. This role follows our SC 2.0 model - which means moving beyond basic feature demos to act as a strategic partner for our customers. You will co-create solutions with them, using your technical background to help shape their long-term strategy. You can read more about the SC 2.0 approach here . This position requires the technical creativity to build working prototypes and the business sense to explain why they matter. You will be responsible for handling technical objections, answering detailed product questions, and making sure potential customers understand exactly how our software fits into their business and provides value. What you’ll do: Work with Account Executives to meet sales goals across large accounts in Middle East. Manage all technical aspects of a sales cycle, from initial meetings to final presentations. Work with the AE to complete comprehensive discovery and fully understand the clients busine

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. About the Team Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-velocity business impact. Our Public Sector team acts as a trusted strategic partner to government agencies and organizations, bringing their most vital ideas to life. By joining this high-performing team, you will strengthen and evolve your technical consulting skills while accelerating the adoption of our AI-Powered Process Automation platform across critical public infrastructure. As a Senior Consultant, you will step into a pivotal leadership role at the intersection of public sector strategy and modern technical innovation. This is your opportunity to move beyond isolated coding tasks and own the end-to-end delivery of highly visible, complex enterprise systems. You will lead small engineering teams, architect robust integrations, and serve as a trusted technical advisor to client stakeholders - enabling enterprise organizations to achieve true Enterprise-Grade Orchestration . What You’ll Do Lead Project Delivery: Oversee and drive the entire project lifecycle to define, design, and implement custom automation solutions using the Appian platform. Mentor & Develop Talent: Actively lead, coach, and mentor junior consultants through fast-paced software implementations, fostering a culture of technical excellence. Architect Integrations: Build seamless data pipelines and robust APIs to integrate multiple external enterprise systems using REST, SOAP, and JDBC connections. Drive Data Modeling: Design and launch sophisticated relational data

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you looking to combine your passion for elite technology with a talent for strategic problem-solving and team leadership? Drive mission-critical modernization where impact matters most. Location: Mexico City, MX | Work Model: Hybrid About the Team Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-velocity business impact. Our Public Sector team acts as a trusted strategic partner to government agencies and organizations, bringing their most vital ideas to life. By joining this high-performing team, you will strengthen and evolve your technical consulting skills while accelerating the adoption of our AI-Powered Process Automation platform across critical public infrastructure. The Opportunity As a Senior Technical Consultant, you will step into a pivotal leadership role at the intersection of public sector strategy and modern technical innovation. This is your opportunity to move beyond isolated coding tasks and own the end-to-end delivery of highly visible, complex enterprise systems. You will lead small engineering teams, architect robust integrations, and serve as a trusted technical advisor to client stakeholders—enabling public sector entities to achieve true Enterprise-Grade Orchestration . What You’ll Do Lead Project Delivery: Oversee and drive the entire software development lifecycle ( SDLC ) to define, design, and implement custom automation solutions using the Appian platform. Mentor & Develop Talent: Actively lead, coach, and mentor junior consultants through fast-paced software imp

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what's possible with our platform. As a Senior Solutions Consultant based in Singapore and supporting APAC accounts with a focus on the Greater China Region, you'll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma's value. You'll lead technical discussions, demos, and solution design - often in Mandarin for GCR customers - to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate. This role will be based out of our Singapore hub. What you'll do at Figma: Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap, representing GCR/APAC-specific needs Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Senior Solutions Consultant If you have that special mix of DNA that makes an extraordinary Senior Solutions Consultant (SSC) – the blend of great business savvy and technical prowess – then we are a match made in heaven! As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value. You will be responsible for driving revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This role requires a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles. What you'll do: You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an as

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. At Flexport, we are building the unified Supply Chain Operating System for global trade. While traditional consulting firms deliver slide decks and walk away, Flexport’s Forward Deployed Consultants (FDCs) embed directly on the operational frontline alongside enterprise clients to architect, build, and deploy real-time supply chain solutions. Operating alongside a Forward Deployed Engineer (FDE), you are a senior technical subject matter expert sitting at the intersection of Operations Research, data science, supply chain strategy, and executive client delivery. You will embed with Fortune 500 retailers, high-tech manufacturers, and global brand leadership to audit complex logistics networks, identify multi-million-dollar cost leaks, and build executable optimization models that transform client supply chains. You will serve as the solution design lead across a set of Flexport capabilities: Order, booking, and shipment management Transportation planning, consolidation, and exception management Data integrations, workflow automation, and operational analytics You won't just analyze data in a vacuum: you will write Python scripts, design supply chain algorithms, whit

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The role... We are looking for a commercially sharp, consultative Solutions Consultant to drive technical validation and value realization for Synthesia across both prospects and customers. This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes . You will own the technical win in deals, shape high-impact use cases, and ensure customers achieve first successful workflows that create the foundation for long-term adoption and growth. What You'll Do Lead discovery and qualification Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics Challenge vague requests and reframe them into clear, high-impact use cases Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support Surface adoption, technical, and organizational risks early, before they derail the deal or weaken rollout Own solution design and technical validation Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations Design and run