Shift Engineer in United States

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Metrology Operations Shift Engineer at Micron Technology, Inc. in Manassas, VA (MTV), you will be responsible for investigating, improving and maintaining measurement recipes within the Metrology department. You will work with applications team and shift team members within the department as well as shift engineers from other process areas to investigate and resolve any measurement recipe related issues as well as equipment related issues occurring within the fabrication line! Responsibilities: Resolve recipe issues with line monitoring, analyze tools, identify root cause, and intensify to process engineering teams. Engage process areas regarding measurement and inspection recipe related investigations and works with their engineering teams to identify plan of action. Involves themselves in fab-wide events that may have impacted production quality. Can organize and drive RDA/Metrology shift actions to respond to such events! Works with first shift engineers to understand recipe related concerns and is involved in execution of shift actions that are associated with such work. This includes creating recipes for new part types on all toolsets and creating custom recipes with GDM for difficult lots. Process DTS case closures and MWR’s. Provide real-time feedback to shift team members when there are any issues that are identified with these documentations. Manage WIP in the area by monitoring lots and KPI holds in the area. Ensure proper focus is placed on prior

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Manufacturing Development Engineering (MDE) Shift Engineer in Photolithography , you will play a critical role in enabling 24/7 process development for next-generation DRAM technologies. Operating on a 12-hour rotating shift schedule , you will be the primary engineering decision-maker for off-hours development activities, ensuring uninterrupted execution of process development experiments and technology learning. Unlike traditional manufacturing shift engineering roles, this position operates in a highly dynamic development environment where process conditions, specifications, and experimental flows regularly evolve. You will apply sound engineering judgment to disposition development wafers, address process and equipment challenges, and balance development objectives with execution needs. In addition, you will use advanced analytics, automation, and AI-enabled solutions to accelerate learning cycles, improve decision quality, and support Micron's AI-driven digital manufacturing strategy. Responsibilities Serve as the primary off-hours technical authority for development activities by dispositioning wafers, releasing or holding tools, responding to process deviations, addressing execution risks, and maintaining development momentum. Partner with Photolithography Process Development, Process Integration, Equipment Development, Manufacturing, and Shift Operations teams to resolve process and equipment issues, remove output constraints, and support experimental processing. Apply Statistical Process Co

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Manufacturing Development Engineering (MDE) Shift Engineer in Wet Etch/CMP/Bond , you will play a critical role in enabling 24/7 process development for next-generation DRAM technologies within the Wet Etch/CMP/Bond Process Areas. This position operates on a 12-hour rotating shift schedule and serves as the primary engineering decision-maker for development activities occurring during off-hours for one of the three listed areas while also supporting the other two areas as needed. You will work closely with Process Development, Process Integration, Equipment Development, Manufacturing, and Shift Operations teams to ensure uninterrupted development execution, increase learning velocity, and support technology roadmap objectives. Unlike traditional manufacturing shift engineering roles, this MDE Shift Engineer operates in a highly dynamic development environment where process conditions, specifications, and experimental flows frequently evolve. This role requires strong engineering judgment to disposition development wafers, make real-time process decisions, troubleshooting process and equipment issues, and appropriately balance execution needs with development objectives. Responsibilities Serve as the primary off-shift engineering decision-maker for development activities, using sound engineering judgment to disposition wafers, release or hold tools, define actions on development targets, respond to process deviations, handle execution risk

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Manufacturing Development Engineering (MDE) Shift Engineer in Films, Metals, and Implant, you will play a critical role in supporting 24/7 process development for next-generation DRAM technologies. Operating on a 12-hour rotating shift schedule , you will serve as the primary off-hours technical resource for development activities, helping ensure uninterrupted execution of development experiments and rapid technology learning. This position operates in a dynamic development environment where process conditions, specifications, and experimental flows frequently evolve. You will apply sound engineering judgment to disposition development wafers, respond to process and equipment challenges, support experimental execution, and balance development priorities with operational requirements. You will also apply advanced analytics, automation, and AI-enabled technologies to improve engineering decisions, increase learning velocity, and support Micron's digital manufacturing initiatives. Responsibilities Serve as the primary off-hours technical resource for development activities, making decisions on wafer disposition, tool release, process deviations, execution risks, and development priorities. Partner with Films, Metals, and Implant Process Development, Process Integration, Equipment Development, Manufacturing, and Shift Operations teams to resolve process and equipment issues, remove output constraints, and support experimental processing. Apply Statistical Process Control (SPC), E3, Fault Detection (FD)

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: This position leads operations and maintenance activities for critical building systems, managing a high-performing engineering team to ensure maximum infrastructure availability and client satisfaction. The role combines hands-on technical expertise with leadership responsibilities, overseeing both preventive and corrective maintenance programs while maintaining compliance with regulatory requirements and safety standards. Your day-to-day tasks will include: Lead operations and maintenance on assigned shift, monitoring performance and directing service requests with minimal disruption to building operations Operate and monitor critical system equipment including HVAC, UPS systems, generators, chillers, and building management systems Provide technical training and support to shift engineers and maintenance technicians while fostering team development Implement and oversee preventative maintenance programs, including scheduling, task delegation, and parts ordering Process work orders for preventative and corrective maintenance, consulting with staff to identify materials and complete documentation Respond immediately to operationa

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are part of Micron’s Advanced Packaging Technology Development (APTD) organization, where new AI assisted packaging technologies are developed to enable future generations of memory and storage solutions. Our team works closely across engineering disciplines to improve manufacturing performance, solve complex technical challenges, and support the technologies driving advances in AI and high-performance computing. As a Shift Process Engineer, you will play a key role in supporting and improving assembly processes within a fast-paced development environment. You will investigate process issues, use data to drive decisions, and work with cross-functional teams to improve yield, quality, and operational performance. This role offers the opportunity to make a direct impact on process capability while collaborating with teams across Micron's global network. Responsibilities: Identify, diagnose, and resolve process issues using failure analysis, FMEA, 8D, SPC, and FDC methodologies Analyze process and manufacturing data to improve yield, product quality, and cost performance

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. About Fab 4 Wet Process Operations Fab 4 Wet Process Operations supports the safe, efficient, and high-quality movement of wafers through the Wet Process area. Our team works closely with peer manufacturing areas, Process teams, Equipment teams, and many other organizations to supervise fab performance, manage production risks, optimize cycle time, and drive execution against move targets. Through real-time decision making and continuous improvement, we help ensure the fab meets customer and business commitments. Position Summary The Shift Manufacturing Engineer (ME) is responsible for driving daily fab performance within the assigned area. This role partners closely with Manufacturing Technicians, Shift Lead Engineers, Process Engineers, and Operations teams to achieve wafer move targets, optimize cycle time, respond to quality concerns, and maintain efficient workflow through the manufacturing line. Working on a 12-hour compressed workweek schedule, this position provides real-time operational leadership by identifying manufacturing constraints, supervising material flow, supporting production decisions, and driving actions needed to meet weekly wafer movement and wafer-on-hand objectives. Responsibilities: Supervise wafer movement performance by DID, process step, and operational targets. Identify manufacturing gaps, WIP imbalances, bottlenecks, and workflow disruptions. Develop and implement plans to close gaps and achieve weekly move and wafer-on-hand commitments.</l

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Data Center Operating Engineer General Description: The Data Center Operations Engineer is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) Location: Principal Duties and Responsibilities Task will include but not be limited to: Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all building systems to maintain 100% Up-time including: fire/life safety, mechanical systems such as (HVAC, chillers, crac, crah, plumbing, controls), electrical including emergency backup systems such as (lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems. Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment. Must record readings and make and adjust where necessary to ensure proper operation of equipm

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers. We are looking to speak with candidates based on the east coast for this remote role. Weekend Schedule Information: Schedule during the 6-9 month ramp period: Monday - Friday 7 AM - 4 PM ESTWeekend schedule post-ramp: Saturday - Wednesday 7 AM - 4 PM EST This schedule includes a mandatory 1 hour lunch break to ensure hand-over to 2nd shift from 3 - 4 PM. There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, et

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the founding members of a 24/7/365 global cloud operations team. Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring systems alert dashboards, reviewing critical event and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. FedRamp engineers are specifically tasked with supporting our government customers in our FedRamp Atlas environment. This includes SLED (State and Local Government and Education), various federal agencies, and other customers that leverage FedRamp. At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems. This role will be based remotely in Colorado. Responsibilities Successfully coordinate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base Help scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and to

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Engineer you are at the forefront of helping those developers create. In a given day you’ll help folks with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping to build and maintain the tools we use. We use tools like Zendesk, Linear, Slack, and Replit itself to get the job done. We also value solving the problems we can ourselves. We have a number of tools we build and maintain ourselves. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will: Work directly with Replit customers via support tickets to solve technical product issues, bugs, and provide technical guidance while meeting daily ticket volume and resolution time targets. Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit. Directly contribute to and maintain the Support team's Knowledge Base. Support customer-facing communications for outages and incidents and swiftly report ongoing bugs for Eng to triage and fix. Required Skills and Experience: Prior experience in software development or relevant technical support experience Proven ability to work efficiently in fast-paced, high-volume support environments with strict productivity metrics. Strong time management and ticket triage skills with comfort in performance tracking and regular reporting. Excellent communication skills with initiative to ask questions when encountered with the unknown. Experience with support tools and ticketing systems (e.g. Zendesk) Nic

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers. We are looking to speak with candidates based on the east coast for this remote role. After a 6-9 month ramp period, Monday to Friday from 7 AM - 4 PM EST, the schedule will shift permanently to Saturday to Wednesday or Wednesday to Sunday from 7 AM - 4 PM EST. There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days. Shifts include a mandatory 1 hour lunch break. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance wit

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn