Ship Suitability Engineer in Gurugram

NK Securities Research is a leading financial firm that leverages cutting-edge technology and sophisticated algorithms to trade the financial markets. Founded in 2011, we have gained invaluable experience in the field of High-Frequency Trading (HFT) across different asset classes. Role Overview We’re looking for engineers who can take AI work beyond experiments and make it hold up in production. You’ll work closely with quant researchers and infra engineers to build AI systems that actually get used improving research speed and internal tooling without slowing down the core stack. We value engineers who think about trade-offs, test what they build, and care about how things run in production. What You’ll Build Production AI Ship models that meet defined latency and reliability expectation Add monitoring, rollback, and guardrails before anything goes live Optimise inference across CPU/GPU environments when it matters Integration into Real Systems Plug AI into data-heavy workflows without hurting performance Work within existing low-latency architecture instead of fighting it Profile and remove bottlenecks rather than guessing AI for Engineers & Researchers Build tools that genuinely speed up research and development Improve code understanding, review workflows, and internal knowledge retrieval Keep systems auditable and predictable LLM & Retrieval Systems Implement structured RAG and embedding pipelines with validation in place Create safe integration layers between models and internal systems Performance & Standards Track latency, drift, and stability — not just accuracy Build observability into everything you ship Help raise the bar for how AI is engineered here What We’re Looking For Strong Python fundamentals Clear thinking around system design and performance trade-offs Experience deploying AI systems in production (1–5 years is typical) Familiarity with transformers, embeddings, or LLM deployment Nice to have: Exposure to C++ / Rust / Go E

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role You'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship. Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience. What you'll do Write and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting content Work with the support team to spot common customer issues, close gaps in the KB, and decide what to update next Partner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the way Own one or two product areas as your main focus, and pitch in on shared areas when needed Create your own screenshots and short screen recordings to go with your writing Explain AI fe