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Lyft
📍 Toronto• Full-time• From C$172K/yr
1mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our Toronto office. Every great support experience depends on the person behind it having the right tools, context, and intelligence to solve the problem in front of them. The Platform & Data teams build the tools our human support agents work in every day—and own the data that tells Lyft, and the world, what our customers are actually experiencing. As AI rapidly changes what's possible, we're reinventing how agents work: pairing them with copilots and AI that surface the right answer instantly, take on repetitive work, and raise the quality and consistency of every interaction. At the same time, we're building the data foundation that turns millions of support contacts into an accurate, trusted view of issue types and trends—used inside the team, across the company, and in what we report externally. This role owns that mandate end to end: setting the vision and strategy, and driving execution on the hardest problems across both the platform and its data. Responsibilities: Own the vision, strategy, and multi-quarter roadmap for Lyft's agent platform and the data that powers customer care & safety reporting Define and drive how AI and copilot capabilities make agents more efficient and raise the quality and consistency of their work Lead execution on the most complex,

aigorust
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A
1mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: As a Staff Experience Designer supporting international expansion initiatives, you will partner with cross-regional partners (country managers, localization experts, researchers, product specialists, engineers, data scientists, etc.) to craft beautiful, usable, forward-looking products that empower people. Our design charter is to help foster an emotional connection with our community, keeping usability and accessibility as our prime virtues. We do our best to practice inclusive design at every turn, spanning across online and offline experiences we create for our Host and Guest communities. The difference you will make: As a Staff Experience Designer, you will play a critical role in shaping how Airbnb shows up in markets across APAC and globally. You will help ensure our global products feel truly local—adapting core experiences to regional needs while feeding market insights back into the broader product strategy. Sitting at the intersection of product, design, and regional strategy, you will work across time zones and functions to define and deliver an international roadmap that spans both tactical UI improvements and larger strategic bets. You will bring a high bar for visual and interaction design craft, model AI-enabled ways of working, and provide design leadership in a space that is growing in complexity and impact for Airbnb globally. The Staff Experience Designer is an individual contributor (IC) role that will report to a Manager or Director of Experience Design. A typical day: Lead the design of multiple international initiati

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Dropbox
📍 Us Select Locations• Full-time• Remote• From $200.4K/yr
1mo ago

Role Description A s a Staff Product Designer on Bridge , you will lead multiple highly-visible design initiatives that deliver against Dropbox’s strategic bets around AI . This role will require you to lead with vision , driving strategic initiatives that blend design excellence with customer empathy and innovation . You will also help shape our team’s culture, personally role modeling excellence across strategy, interaction and visual design, prototyping, and storytelling. Responsibilities Problem definition : D efine high-level opportunities that have the potential to transform the user experience and business outcomes. Bring clarity, insight, and strategic focus to these challenges. Ownership : Take ownership of strategic, design-led projects, driving them from concept to delivery. Advocate and guide the team toward customer-centered, innovative outcomes. Execution : Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability . Focus on simplifying complex workflows that simplify user experiences for multiple customers . Strategy : H elp shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals. Collaborate with De sign, Product, and Engineering Leadership to align strategic design initiatives with company goals. Requirements 10-15+ years in a senior Individual Contributor role, with a proven track record of leading complex design initiatives with simple and elegant solutions . A portfolio showcasing significant contributions to shipping customer experiences that have made a measurable impact on business and customer metrics. Demonstrated ability to work cross-functionally with various stakeholder groups, including engineering, product management, and leadership, influencing design strategy and ensuring successful execution. Excellent written and verbal communication skills, with the ability to eng

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Dropbox
📍 Canada Select Locations• Full-time• Remote• From C$178.5K/yr
1mo ago

Role Description A s a Staff Product Designer on Bridge , you will lead multiple highly-visible design initiatives that deliver against Dropbox’s strategic bets around AI . This role will require you to lead with vision , driving strategic initiatives that blend design excellence with customer empathy and innovation . You will also help shape our team’s culture, personally role modeling excellence across strategy, interaction and visual design, prototyping, and storytelling. Responsibilities Problem definition : D efine high-level opportunities that have the potential to transform the user experience and business outcomes. Bring clarity, insight, and strategic focus to these challenges. Ownership : Take ownership of strategic, design-led projects, driving them from concept to delivery. Advocate and guide the team toward customer-centered, innovative outcomes. Execution : Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability . Focus on simplifying complex workflows that simplify user experiences for multiple customers . Strategy : H elp shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals. Collaborate with De sign, Product, and Engineering Leadership to align strategic design initiatives with company goals. Requirements 10-15 + years in a senior Individual Contributor role, with a proven track record of leading complex design initiatives with simple and elegant solutions . A portfolio showcasing significant contributions to shipping customer experiences that have made a measurable impact on business and customer metrics. Demonstrated ability to work cross-functionally with various stakeholder groups, including engineering, product management, and leadership, influencing design strategy and ensuring successful execution. Excellent written and verbal communication skills, with the ability to engage a

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S
1mo ago

Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. Stripe Apps connect Stripe with the tools businesses already use, bringing relevant data and workflows into the Stripe Dashboard and third-party systems. The Strategic Apps team owns a portfolio of integrations with enterprise systems that are critical to our users’ workflows—from quote-to-cash and support to reporting. We help users embed Stripe more deeply into the way they run their businesses. What you’ll do We’re looking for a Staff Product Manager to set the strategy and lead execution for Strategic Apps. You will own a portfolio of existing and new integrations, including those with systems such as Salesforce, and determine where Stripe should invest based on user needs, Stripe’s product and industry priorities, and market signals. You will work across Stripe and directly with external partners to deliver reliable, high-quality integrations that drive adoption and business outcomes. Own the vision, product strategy, roadmap, and success metrics for a portfolio of strategic apps, making and communicating clear trade-offs amid significant ambiguity. Identify, prioritize, and validate the highest-value user problems and integration opportunities through direct user research, ecosystem analysis, and quantitative evidence. Lead cross-functional teams across Engineering, Design, Data Science, Finance, Sales, User Support, Marketing, Partner Management, and other product teams to deliver and evolve integrations end to end. Par

S
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Support Experience group develops and applies technology at all points of the user support journey to solve customer problems at scale, keeping millions of businesses running and unlocking growth across Stripe’s product suite. What you’ll do The rise of AI agents has fundamentally changed how users interact with Stripe, with a supermajority of conversations with Stripe now occurring via AI across various surfaces including third-party platforms. These conversations now blend planning, building, configuration, and troubleshooting. As a Product Manager for Support Experience, you will be responsible for building the platform that enables Stripe’s user-facing AI agent to solve problems across the Stripe product suite. You’ll develop rapid AI-powered feedback loops that enable product teams across Stripe to continuously improve the conversational experience of their users and build the infrastructure to enable powerful and flexible conversational experiences to run in diverse properties such as Stripe’s merchant dashboard, consumer apps, and experiences mediated by third-party agents. You’ll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. Responsibilities Create the home for product teams to safely build out, understand and improve their conversational experiences. Build feedback loops from conversations through improvement recommendations to generating ev

S
1mo ago

Stripe is building the economic infrastructure for the internet. Millions of businesses use Stripe to accept payments, manage revenue, and grow globally. Stripe Tax helps businesses calculate, collect, and manage indirect taxes as they sell across products, markets, and business models. We’re hiring a Staff Product Manager to help shape the future of Stripe Tax. In this role, you will lead high-impact product strategy and execution across a broad portfolio, making it easier for businesses to understand, calculate, collect, and manage tax as they grow. What you’ll do As a Staff Product Manager on Stripe Tax, you will identify the most important opportunities to improve our tax products and turn them into focused strategies, durable platforms, and exceptional user experiences. You will work closely with Engineering, Design, Tax, Partnerships, Go-to-Market, and other product teams to: Set strategy and lead product initiatives that help more businesses successfully adopt and use Stripe Tax. Improve the speed, accuracy, reliability, and usability of Stripe Tax calculations and related workflows. Expand support for the geographies, tax requirements, industries, products, and business models that matter most to Stripe users. Build capabilities for complex tax needs, such as registrations, exemptions, address and fulfillment logic, tax customization, and other business-specific requirements. Develop scalable products and platform capabilities that work across Stripe’s ecosystem, including integrations, connector apps, marketplaces, and Connect platforms. Partner across Stripe to create coherent end-to-end experiences spanning calculation, collection, reporting, and tax management. Use customer insight, market context, data, and technical understanding to prioritize investments and make clear tradeoffs. Align senior stakeholders and cross-functional partners around a shared product direction, measurable outcomes, and an execution plan. What success looks like You will help m

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Stripe
📍 Sea• Full-time• Remote
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. Optimized Checkout and Link teams work to create best-in-class checkout experiences that enhance customer satisfaction and drive merchant conversion rates. Team Matching: exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . Regardless of team, you will own a critical piece of Stripe's payments stack, define product strategy that balances user needs with infrastructure complexity, and ship products that directly impact Stripe's revenue and the success of millions of businesses. What you’ll do We’re looking for Staff Product Managers who deeply understand their customers and want to make an impact on managing money at a global scale. Our team collaborates with many cross-functional teams at Stripe to deliver innovative solutions that address evolving user needs. Responsibilities Develop the long-term vision and strategy for your pillar and create and execute on a compelling roadmap Build deep user

REMOTEaigo
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S
Stripe
📍 London• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Stripe Issuing team enables users–from the most promising startups and largest platforms in the world to Stripe itself—to build and launch successful card programs and financial features into their product using powerful programmatic APIs and intuitive UIs. The team creates the infrastructure, user facing experiences, and partner integrations needed to manage the lifecycle of a card and enable efficient money movement. This is a great opportunity to help build one of Stripe’s fastest growing businesses. Our top users span fintechs to large enterprises & cover a range of verticals including Buy Now Pay Later, vertical SaaS platforms, on-demand marketplaces, expense management platforms, fleet, travel & more across the world. What you’ll do As EMEA Product Lead for Stripe Issuing, you will lead our product development efforts for building the best-in-class card issuance systems, including designing user-facing APIs and interfaces and working directly with top global users in building and growing their card programs in EMEA. This is a highly complex and challenging role that will require you to deeply understand user needs and collaborate across internal and partner teams to build and launch a seamless product experience at scale. We’re looking for a strong Product Lead that can run Stripe Issuing in EMEA like a standalone business, with expertise in partnering with go-to-market teams to scale our EMEA Issuing business. This Product

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Risk Product Experience team develops products for users to understand, manage, and improve their risk standing on Stripe. We craft outstanding product experiences to help users navigate all of Stripe's risk journeys (i.e. information collection to meet partner and regulatory commitments). These risk experiences are some of Stripe's most critical user journeys—allowing us to seamlessly onboard users to the global financial ecosystem and apply targeted actions to stop fraud and financial crime. The Risk Product Experience team delivers these journeys at scale (i.e. millions of users) and partners with teams across Stripe to ensure we deliver consistently excellent user experiences via flexible UX partners, primitives, and APIs. What you’ll do In this role, you'll own the product strategy for risk experiences that reach millions of users globally. You'll partner across Stripe to make complex compliance and fraud-prevention journeys feel clear and seamless—turning one of Stripe's most critical surfaces into a competitive advantage for the businesses we serve. Responsibilities Define the strategy and roadmap for existing and new Risk product experiences Drive collaboration across Stripe and external partners to deliver delightful, high-performing end-to-end risk journeys Act as the voice of the user in product and API designs, gathering direct feedback from customers and internal stakeholders Work with engineering, design, and go-to-market t

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Stripe
📍 San Francisco• Full-time• Remote
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team You will be joining Stripe’s ML Foundations and Gen AI team to incubate new ML applications and improve our ML capabilities across Stripe. Our team is responsible for unlocking novel ML and LLM techniques and applications across Stripe’s product suite to drive business outcomes, as well as providing infrastructure, tooling and support for ML teams. What you’ll do As a senior product leader, you will lead a cross-functional team to define, incubate and scale new ML/AI applications across Stripe’s product suite, and drive our strategy and roadmap for ML/AI infrastructure powering all of Stripe’s teams. You will work closely with product leaders across business units to define and deliver on an AI-centric product strategy, launching new applications that drive incremental business outcomes. At the same time, you will be advancing our core AI technology stack to empower teams across Stripe to infuse their scenarios with Agents and agentic capabilities, with API support for agent quality and continuous improvement. Responsibilities Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applications Communicate clearly and crisply with leadership stakeholders and drive alignment acr

REMOTEairust
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S
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do We’re hiring a Product Manager to lead Stripe’s India business strategy and product roadmap. We are seeking a highly entrepreneurial, data-driven product leader who will own growth, go-to-market, and product execution for India. You will shape how Stripe serves India’s rapidly evolving digital economy - from domestic merchants and platforms to ambitious Indian companies scaling globally - and move quickly to capture significant market opportunities. India is one of the fastest-growing markets in the world: vast consumer demand, rapid merchant digitization, and a vibrant startup ecosystem. At the same time, Indian businesses are increasingly global - building products and services that sell across borders. This role sits at the intersection of domestic market expansion and global enablement: you’ll build products and commercial plays that unlock revenue across India and empower Indian companies to reach customers worldwide. The impact you drive will influence Stripe’s position in an increasingly strategic market. Responsibilities Own the India product strategy and roadmap end-to-end: define vision, prioritize initiatives, and measure outcomes tied to growth, revenue, and merchant satisfaction. Lead cross-functional teams (engineering, design, data science, ops, legal/compliance, sales, partnerships) to deliver product features, integrations, and commercial programs tailored to India. Move quickly from insight to experiment: design and run rap

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Large, complex businesses on Stripe have historically had to create a new Stripe account for each global entity or business unit—making it difficult to unify reporting and manage payment operations across all accounts. Our customers want a way to manage these accounts under one umbrella so they can operate at scale more efficiently. We are responsible for building Organizations, which allows merchants to effectively and centrally manage their businesses across multiple Stripe accounts. As Stripe continues to grow its suite of product offerings beyond payments, Organizations will unlock a new phase of growth for Stripe. We will do this by enabling our platforms and businesses to model their complex businesses and distribute all of Stripe’s products to their end users. You can read more about what we are working on here (our Stripe Blog). What you’ll do As a leader on the User Auth Experience team, you will help shape the team’s vision and roadmap, guide and mentor your peers, and lead by example. Authentication, Login, and general Account Security experiences are deeply cross-cutting areas at Stripe with critical security, safety, and quality considerations. You will work with many partner teams: peer engineering organizations to build robust/reusable/standardized access controls, as well as non-engineer groups to shape the security, beauty, and usability of the end-to-end journey of Stripe account authentication. You’ll pla

S
1mo ago

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You’ll be joining the data science team at Stripe responsible for our overall infrastructure, with a special focus on Stripe’s security. Projects include, but are not limited to: Leverage internal telemetry and logs to understand and design secure and safe access controls to sensitive data; Develop methods to model, quantify, and ultimately de-risk security-related incidents on Stripe data, assets, and networks; Collaborate across the company with engineering, PMs, and others to better understand, measure, and ultimately detect various malicious attack vectors. You will act as a key strategic data partner to the Security organization at Stripe, and help craft, guide, and drive the strategy and tactics needed to help ensure Stripe keeps and maintains the highest level of safety and security for critical business assets and customer data. What you'll do Responsibilities Provide senior technical direction to data teams on horizontal technical areas, including detection, modeling, metrics, observability, etc. Assume hands-on leadership, especially when helping teams resolve complex problems through iterative execution. Identify broad company problems and opportunities that can be tackled through data science Work with relevant teams to design and build the quantitative outputs and artifacts that deliver outsized value to our users and our business. Provide data-driven guidance to cross-functional partners on strategy for tracking and p

machine learningai
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Stripe
📍 United States• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Risk Data Science team builds the data foundations, models, and measurement frameworks that power Stripe's risk and product decisions — from underwriting and reserves to merchant interventions and enablements. We're at an inflection point: as Stripe increasingly offers risk capabilities as a product to platforms and users, we need a data leader to shape how we build, measure, and evolve our risk data strategy across the What you’ll do We are looking for an experienced data analyst to drive the data strategy for our risk as a product offering. Define the metrics, data products, and analytical frameworks needed as Stripe brings risk capabilities to platforms and connected accounts at scale. Partner with Product, Engineering, and Risk leadership to ensure data investments align with the product roadmap. You will design metrics, pipelines, and data products that serve as the analytical backbone for risk decisioning. You will own the definition, reliability, and visibility of our most important risk metrics. Establish a canonical set of north star and operational metrics and ensure they are trustworthy, well-documented, and consistently surfaced to the right audiences. Build and maintain the infrastructure that keeps these metrics accurate as our data and product landscape evolves, including clear ownership, alerting on regressions, and scalable pipelines that reduce the cost of keeping insights current. You will also own and evolve Str

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