Technician in Valhalla

Job Title Biomedical Equipment Technician (Valhalla, NY) Job Description Support the Philips Multi-Vendor Services (MVS) business as a Biomedical Equipment Technician (BMET) for customers in the Valhalla, NY area. You will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Your role: Perform and complete preventative maintenance (PM), Field Change Orders (FCOs), installations, and all related tasks independently, diagnosing and resolving electronic, network, and mechanical issues. Utilize service manuals, tools, training (on-the-job, manufacturer, 3rd party), support, resources, and escalation processes within required timeframes to resolve customer and system problems timely and effectively. Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments to address and resolve customer needs. Understand the customer's business and assess priorities communicated by site leadership. Actively participate as a member of the onsite work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become trained on a diverse range of equipment, learn new tools). Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, FCOs, PM, installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Shift time: Monday-Friday, 8AM-5PM. You're the right fit if: You’ve acquired 1+ years of experience in a medical servic