Techops Jobs

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About Plaid & Our Mission At Plaid, we are building the digital financial ecosystem of the future, giving millions of people the power and access to manage their financial lives seamlessly. Behind every great product is a team of people who need reliable, friction-free technology to do their best work. Dynamics & Your Impact As part of the TechOps team, you will design, build, and support a first-class computing environment that keeps our business secure and our employees productive. In this role, you will be the backbone of our in-office technical experience. By ensuring our conference rooms, networking systems, and daily workplace tools run smoothly without interruption, you enable every employee to focus on expanding financial access for everyone. What You’ll Do (Responsibilities & Impact) Enable Seamless Collaboration: Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly so team members can connect seamlessly across global offices. Resolve In-Office Hardware & Tech Needs: Directly troubleshoot and resolve issues with printers, monitors, keyboards, and other office desk peripherals, minimizing downtime for your collea

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About Plaid & Our Mission At Plaid, we are building the digital financial ecosystem of the future, giving millions of people the power and access to manage their financial lives seamlessly. Behind every great product is a team of people who need reliable, friction-free technology to do their best work. Dynamics & Your Impact As part of the TechOps team, you will design, build, and support a first-class computing environment that keeps our business secure and our employees productive. In this role, you will be the backbone of our in-office technical experience. By ensuring our conference rooms, networking systems, and daily workplace tools run smoothly without interruption, you enable every employee to focus on expanding financial access for everyone. What You’ll Do (Responsibilities & Impact) Enable Seamless Collaboration: Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly so team members can connect seamlessly across global offices. Resolve In-Office Hardware & Tech Needs: Directly troubleshoot and resolve issues with printers, monitors, keyboards, and other office desk peripherals, minimizing downtime for your collea

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Team Overview The TechOps team is the technical foundation that is a major stakeholder in keeping the company running. We own the systems, tools, and infrastructure that every Plaid employee depends on, from identity and endpoint management to help desk support, office infrastructure, and the internal tooling that powers day-to-day productivity. What sets us apart from a traditional IT team is how we approach our higher-level goals. We treat corporate infrastructure like an engineering problem: configuration lives in code when possible, endpoint provisioning is automated, access assignment is self-service, and we're always looking for ways to make our systems more reliable and our support burden smaller. We're a small team with broad ownership and high standards. We work closely with Security, Engineering, and People teams to make sure Plaid's internal environment is secure, scalable, and ready for where the company is going, whether that's a new office, a new compliance requirement, or a new way of working enabled by AI tooling. Role Overview In this role, you'll take part in our on-call rotation for a few hours each week, but this isn't just a break/fix IT position. It's a chance to build, improve

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: He/She/They will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development and/or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Educational qualification: Good knowledge of Linux environment and having an idea about shell scripting. Good knowledge of SQL. Basic knowledge of AWS. Basic knowledge of Java. Rest API working experience to execute curl, analysing request and response, HTTP codes etc. Should be familiar with regular networking protocols (DNS, HTTP(S), SSH, FTP, SMTP) and its use cases. Why join us · Because you get an opportunity to make a difference, and have a great time doing that. · You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. · You should work with us if you think seriously about what technology can do for people. · We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: He/She/They will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development and/or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Educational qualification: 5 to 7 years experience into TechOps role Good knowledge of Linux environment and having an idea about shell scripting. Good knowledge of SQL. Basic knowledge of AWS. Basic knowledge of Java. Rest API working experience to execute curl, analysing request and response, HTTP codes etc. Should be familiar with regular networking protocols (DNS, HTTP(S), SSH, FTP, SMTP) and its use cases. Why join us · Because you get an opportunity to make a difference, and have a great time doing that. · You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. · You should work with us if you think seriously about what technology can do for people. · We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & mer

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Team Overview Plaid's TechOps team is the technical foundation that is a major stakeholder in keeping the company running. We own the systems, tools, and infrastructure that every Plaid employee depends on from identity and endpoint management to help desk support, office infrastructure, and the internal tooling that powers day-to-day productivity. What sets us apart from a traditional IT team is how we approach the higher level goals we have to improve our systems and tooling over time. We treat corporate infrastructure like an engineering problem: configuration lives in code when possible, endpoint provisioning is automated, access assignment is self-service, and we're always looking for ways to make our systems more reliable and our support burden smaller. We've built real momentum in that direction, and we're investing in the people and tools to take it further. We're a small team with broad ownership and high standards. We work closely with Security, Engineering, and People teams to make sure Plaid's internal environment is secure, scalable, and ready for where the company is going whether that's a new office, a new compliance requirement, or a new way of working enabled by A

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story. Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. We sit at the intersection of product and platform engineers, financial partners, and AI systems—connecting them to ensure that nothing is lost in translation and that the systems underpinning Stripe’s open banking ecosystem remain reliable at scale. What you'll do Operate, maintain, and expand banking integrations Become a domain expert in open banking, financial data access, and data aggregation—the systems, the partners, and the failure modes Own integration health end-to-end: triage degradations, diagnose root causes, coordinate with financial partners, and drive resolution with urgency Handle technical inquiries from internal Stripe teams and external partners, often requiring deep investigation and targeted code or configuration changes Build and launch new financial partner integrations using

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story. Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. As Financial Connections TechOps Manager, you will lead a team of Integration Reliability Engineers who sit at the intersection of product and platform engineers, financial partners, and AI automation. Your role is to ensure that nothing is lost in translation: setting the standard for how the team operates, where it invests, and how the operational backbone of Stripe's open banking ecosystem stays reliable at scale. What you'll do Lead integration reliability and partner operations Own the health of Financial Connections' banking integrations at the team level—define what "reliable" looks like across the partner ecosystem, set the operational bar, and hold the team to it Serve as the management escalation point for complex partner issues, coordinating across financial partners, Stripe engineering, and product lea

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their in revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts. Responsibilities Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders Utilize data as a core tool for guiding people management strategies and optimizing team productivity Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making Manage capacity and scheduling, dividing and assigning work between team members. Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues. Ensure your team has strong data analysis and Technical skills needed to be successful in their role. Setting clear goals and expectations for individual and team performance. Foster a culture of continuous improvement to refine team processes and procedures. Support recruitment and hiring initiatives. Coach and mentor individuals to meet career via structured career development conversations. Provide continuous performance feedback and facilitate periodic formal performance reviews. Drive and own initiatives that make the

Integration Reliability Engineer, Technical Operations About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team APAC Payins TechOps is a newly formed team based in Singapore. Our charter is to improve the health and resilience of our payment acquiring volume, making it easier for Stripe to build and operate the integrations that support hundreds of billions of dollars in payments annually. Our team partners closely with payments and platform engineering teams to assess systems or processes that create high operational workloads, then develops durable solutions via code, tooling, data, and process improvements. We are responsible for the financial data quality of key systems at Stripe, ensuring that data is quarantined without impacting downstream systems while implementing the right changes upstream to prevent recurring issues. The team's work has a direct impact on Stripe's ability to expand into new markets and offer more sophisticated payment features to merchants. What you’ll do Responsibilities Scope and lead technical initiatives end-to-end: identify problems worth solving, propose the right solution approach, and deliver on that solution — not just execute on a pre-defined plan. Investigate problems in systems by tracing problems through Stripe’s stack. You’ll examine code, write SQL queries, read logs, and inspect data pipelines to understand system behavior, then make changes to address. Examine updates being made by Stripe’s financial partners to understand impact, and make the changes within Strip

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: Responsible for supporting and delivering transformation projects and initiatives for Technology Operations across the APAC region, with a strong emphasis on applying standardized project management methodologies, robust stakeholder engagement, and strict adherence to portfolio governance. Reporting into the regional Portfolio Management Office (PMO), the position ensures all initiatives are aligned with WPP’s global, regional, and agency-specific priorities, consistently delivering measurable value through effective execution and governance What you'll be doing: Project Management Ensure the effective management and successful delivery of transformation and run projects by adhering to best practices outlined by the Global TechOps Portfolio Office, guaranteeing that all project objectives and milestones are achieved efficiently. Lead comprehensive project planning and demand forecasting activities, ensuring these processes are fully integrated with established portfolio governance frameworks. Proactively address and resolve project prioritisation challenges and conflicting demands wi

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As a member of the Global Technical Operations (TechOps), you will be a part of a team that focuses on operational reliability within a cloud-based infrastructure. You have hands-on cloud experience in architecting, building, deploying, managing databases, compute instances, and storage buckets. You have a passion for providing solutions through automation. You know that success is through collaboration and communication. What you'll be doing: Work in cross-functional teams to develop solutions and identify opportunities to bring efficiency and effectiveness. Research, evaluate, and incorporate new technologies/concepts into existing frameworks. Proactively identify areas to improve efficiency and effectiveness, recommend and implement solutions towards them. Develop and innovate operational practices, procedures for workflows, and documentation. Implement and contribute to IT security best practices. Automate tasks to ensure consistency and speed of deployment. Identify, analyze, and troubleshoot issues and work towards resolution. Explain technical solutions to bo

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We've been doing a lot of thinking as a team, and what we've landed on is that this person needs to be someone who takes ownership. Real ownership. Not just "I'll close the ticket", but "I'm going to make sure this never happens again" type of ownership. That's the kind of person we're looking for, and frankly, that's the kind of person who's going to thrive here at Palantir. As an IT Support Engineer, you take real pride of our internal ecosystem, from individual workstations to conference rooms to the systems employees rely on every day. You're the person people turn to when something isn't working, whether they're at their desk, travelling, or preparing for an important meeting. You're thorough when it comes to troubleshooting. You don't just close the ticket, you make sure the underlying issue is actually resolved. When something keeps coming back, you dig into why and strive to look for a permanent fix. You're proactive by nature and complacency isn't something you settle for, and it’s not something we settle for either. You're constantly looking for ways to eliminate friction, automate the mundane, and elevate the bar for TechOps. People feel comfortable coming to you with problems because you're approachable and follow through. You're familiar with the needs of executives and senior staff, and you check in proactively when you know something critical is on the horizon like a board meeting, an earnings call, an internal conference or a big reveal rather than taking a back seat. What sets you apart is how much you care about the growth of the people around you. When you work through a tough ticket with a colleague, you make it a teaching moment. When you

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We've been doing a lot of thinking as a team, and what we've landed on is that this person needs to be someone who takes ownership. Real ownership. Not just "I'll close the ticket", but "I'm going to make sure this never happens again" type of ownership. That's the kind of person we're looking for, and frankly, that's the kind of person who's going to thrive here at Palantir. As an IT Support Engineer, you take real pride of our internal ecosystem, from individual workstations to conference rooms to the systems employees rely on every day. You're the person people turn to when something isn't working, whether they're at their desk, traveling, or preparing for an important meeting. You're thorough when it comes to troubleshooting. You don't just close the ticket, you make sure the underlying issue is actually resolved. When something keeps coming back, you dig into why and strive to look for a permanent fix. You're proactive by nature and complacency isn't something you settle for, and it’s not something we settle for either. You're constantly looking for ways to eliminate friction, automate the mundane, and elevate the bar for TechOps. People feel comfortable coming to you with problems because you're approachable and follow through. You're familiar with the needs of executives and senior staff, and you check in proactively when you know something critical is on the horizon like a board meeting, an earnings call, an internal conference or a big reveal rather than taking a back seat. What sets you apart is how much you care about the growth of the people around you. When you work through a tough ticket with a colleague, you make it a teaching moment. Whe

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support Engineering (CSE) China Foundations team works together with our US partners to co-own the Community Support foundations systems, collectively empowering every step of the customer support journey. We're building the next-generation case management platform that gives a 360-degree view of every customer interaction, helping ambassadors resolve guest and host issues faster. At the same time, we're developing the centralized supervisor portal alongside agent quality systems that turn performance insights into actionable coaching signals. Our routing platform connects Airbnb customers to the right ambassador, through the right channel, at the right time. The team also provides AI-powered solutions to support TechOps around system inconsistencies and incidents to ensure high availability and reliability of critical CS flows. The Difference You Will Make: We are seeking an experienced Engineering Manager to lead the China Routing and Data Service team. In this role, you will: Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding. Lead, mentor, and grow a high-performing engineering team in a fast-paced environment. Foster a team culture that emphasizes product thinking, technical depth, and customer-centric problem solving. Drive and partner closely with teams across CSE to understand business cases and deliver intuitive, scalable routing and data solutions. Set clear priorities and strategic direction in collaboration with cross functional partners.. Improve team processes to strengthen coll