Associate Director, IT Business Analysis â Japan - Tokyo. Apply via Workday.
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Associate Director in Japan
16 active opportunities · Updated October 2026
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About the Team OpenAIâs Enterprise Go-To-Market organization helps the worldâs largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and develop-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. About the Role We are looking for a senior, high-agency Account Associate to help build and scale our Japan Strategic & Large Enterprise, DNB and Startup motion. This person should be able to create pipeline through thoughtful outbound, strong discovery, disciplined follow-up, and clear stakeholder mapping. This is not a junior execution role. It is a front-line role for someone who can help shape the motion while working closely with Account Directors, technical teams, and HQ. At the same time, this role is designed as a launchpad for future sellers at OpenAI. Itâs a highly strategic position with meaningful exposure to enterprise sales, product, and customer strategy. Youâll build core skills in discovery, stakeholder mapping, deal shaping, and executive communication, while developing a deep understanding of how leading companies adopt AI. Recommended Seniority 7-10 years of total work experience 3-5+ years of relevant experience in SDR, BDR, inside sales, startup sales, enterprise/commercial AE, or similar GTM roles Some closing or full-cycle sales experience is strongly preferred Weâre looking for individuals with 6+ years of total work experience who are motivated to grow into world-class enterprise sellers over time. Many people in this role go on to become Account Directors or take on broader GTM roles, but progression is based on performance and business needs
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity We are seeking a proactive and detail-oriented Associate HRBP to join our team in Tokyo. In this role, you will be responsible for the day-to-day HR operations and provide essential support across the entire employee lifecycle. You will work closely with the local management team to ensure a positive work environment while maintaining compliance with Japanese labor standards. This role is critical in ensuring a positive employee experience and supporting our growth in the Japanese market. Beyond compliance, you will act as a cultural bridge and a dedicated local resource, ensuring our Tokyo team feels connected to our global mission while fostering a collaborative and effective team environment. This is an excellent opportunity for an HR professional looking to grow their career in a dynamic, international environment. Key Responsibilities Performance Management Partners with HRBP to advise managers and employees on all aspects of the New Relic performance management process both informal and formal. Provides guidance to the business on the appropriate solutions while taking into account New Relicâs policies as well as local laws and regulations. Support on the content of written and verbal informal performance feedback, coaching plans, and/or behavioral/formal improvement plans Employee Relations (ER) Conducts ER investigations as a lead and/or support aligned with New Relicâs policies as well as local laws and regulations. Re
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You donât just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset â who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ____ Why Snowflake ? Snowflakeã¯ããŒã¿é©åœã®æåç·ã«ç«ã¡ãäžçæé«ã®ããŒã¿ãšã¢ããªã±ãŒã·ã§ã³ã®ãã©ãããã©ãŒã ã®æ§ç¯ã«åãçµãã§ããŸããç§ãã¡ã®ããã·ã§ã³ã¯ããŒã¿ãµã€ãåãè§£æ¶ããŠããäžçäžã®ããŒã¿ãã¢ãã©ã€ãºããããšããç®æããŠãããŸããæ¥æé·ããŠããããŒã¿ã®æªæ¥ãç§ãã¡ãšå ±ã«ç¯ããŠãããŸãããïŒ Solution Engineering teamâs Mission ? Solution EngineeringããŒã ã¯ãå¶æ¥ããŒã ãããŒãããŒãšå¯ã«é£æºããªãããã客æ§ã®èª²é¡ãçè§£ããSnowflakeã®äŸ¡å€ãããããããäŒããæ¡ä»¶åœ¢æããæè¡æ€èšŒãæçŽåŸã®æŽ»çšã€ã¡ãŒãžã¥ãããŸã§ãæ¯æŽãã圹å²ãæ ããŸããAssociate Solution Engineerã«ã¯ãçµéšè±å¯ãªSEãå¶æ¥ã¡ã³ããŒãšåæ¥ããªããã顧客ãžã®ææ¡æŽ»åããã¢æ¯æŽãæè¡çãªåŠç¿ãšå®è·µãéããŠæé·ããŠããããšãæåŸ ããŸãã The Impact You will Make å¶æ¥ããŒã ãSenior SEãšé£æºããèŠèŸŒã¿å®¢ãæ¢å顧客ã«å¯Ÿãããã¬ãŒã³ããŒã·ã§ã³ããã¢ãæè¡èª¬æãæ¯æŽããã é¡§å®¢ã®æ¥å課é¡ãæè¡èŠä»¶ãçè§£ããSnowflakeã®äŸ¡å€ãšçµã³ã€ããŠææ¡ã§ããããã«ãªãã PoCãæè¡æ€èšŒã®æºåã»å®è¡ãæ¯æŽããå¶æ¥ãµã€ã¯ã«å šäœãéããŠã客æ§ã®æææ±ºå®ãåŸæŒãããã ããŒã¿ãã¯ã©ãŠããAIã®é²åãåŠã³ç¶ããç«¶åæè¡ãé¢é£ãã³ããŒãžã®çè§£ãæ·±ããã 補åããšã³ãžãã¢ãªã³ã°ãããŒã±ãã£ã³ã°ãªã©ã®ç€Ÿå ããŒã ãšååããçŸå Žã®åŠã³ã顧客ã®å£°ãå ±æããã æ¥æ¬ã®SEçµç¹ã«ãããæšæºçãªéžèã»è²æã®æåŸ ã«æ²¿ã£ãŠãæè¡åããã¬ãŒã³åãé¡§å®¢ææ¡åãæ®µéçã«é«ããŠããã Who You Are å¿ é èŠä»¶ SaaSãã¯ã©ãŠããããŒã¿ãã©ãããã©ãŒã ãã¢ããªãã£ã¯ã¹ãAIé¢é£é åã«åŒ·ãé¢å¿ãæã¡ãç¶ç¶çã«åŠç¿ã§ããæ¹ 顧客ãŸãã¯ç€Ÿå åãã«ãæè¡çãªå 容ããããããã説æããããšããå§¿å¢ããæã¡ã®æ¹ ããŒã¿ããŒã¹ãããŒã¿ãŠã§ã¢ããŠã¹ãETLãã¢ããªãã£ã¯ã¹ãã¯ã©ãŠããã¯ãããžãŒã«é¢ããåºç€çè§£ããŸãã¯æ©æã«ãã£ããã¢ããã§ããçŽ å°ããæã¡ã®æ¹ SQLããã³ããŒã¿æŽ»çšã«é¢ããåºç€ç¥èããŸãã¯ãã³ãºãªã³ã§åŠãã çµéšããæã¡ã®æ¹ 顧客ã®èª²é¡ãçè§£ãããœãªã¥ãŒã·ã§ã³ææ¡ãžã€ãªããããšããæèåããæã¡ã®æ¹ ã³ã³ãã¥ãŒã¿ãµã€ãšã³ã¹ããšã³ãžãã¢ãªã³ã°ãæ°åŠããŸãã¯é¢é£åéã®åŠäœããããã¯åçã®å®åçµéšããæã¡ã®æ¹ æ¥æ¬èªã«å ªèœã§ãè±èªã§ã®æ¥åã«æµæããªãæ¹ åšå²ãå·»ã蟌ã¿ãªããåŠã³ãOne Teamã§ææãåºãããšããå§¿å¢ããæã¡ã®æ¹ æè¿èŠä»¶ ããªã»ãŒã«ã¹ããœãªã¥ãŒã·ã§ã³ææ¡ãSales EngineerãSolution Engineerãã³ã³ãµã«ãã£ã³ã°ããŸãã¯ããã«è¿ãçµéš ãã¢ããã³ãºãªã³ãPoCãæè¡æ€èšŒããŸãã¯é¡§å®¢åããã¬ãŒã³ããŒã·ã§ã³ã®çµéš ãããªãã¯ã¯ã©ãŠããBIãããŒã¿çµ±åãAI/MLãªã©ã®åšèŸºæè¡ã«é¢ããç¥è 顧客æ¥ç¹ã®ããç°å¢ã§ãæè¡ãšããžãã¹ã®äž¡æ¹ã«é¢ã
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You donât just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset â who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ____ Why Snowflake ? Snowflakeã¯ããŒã¿é©åœã®æåç·ã«ç«ã¡ãäžçæé«ã®ããŒã¿ãšã¢ããªã±ãŒã·ã§ã³ã®ãã©ãããã©ãŒã ã®æ§ç¯ã«åãçµãã§ããŸããç§ãã¡ã®ããã·ã§ã³ã¯ããŒã¿ãµã€ãåãè§£æ¶ããŠããäžçäžã®ããŒã¿ãã¢ãã©ã€ãºããããšããç®æããŠãããŸããæ¥æé·ããŠããããŒã¿ã®æªæ¥ãç§ãã¡ãšå ±ã«ç¯ããŠãããŸãããïŒ Solution Engineering teamâs Mission ? Solution EngineeringããŒã ã¯ãå¶æ¥ããŒã ãããŒãããŒãšå¯ã«é£æºããªãããã客æ§ã®èª²é¡ãçè§£ããSnowflakeã®äŸ¡å€ãããããããäŒããæ¡ä»¶åœ¢æããæè¡æ€èšŒãæçŽåŸã®æŽ»çšã€ã¡ãŒãžã¥ãããŸã§ãæ¯æŽãã圹å²ãæ ããŸããAssociate Solution Engineerã«ã¯ãçµéšè±å¯ãªSEãå¶æ¥ã¡ã³ããŒãšåæ¥ããªããã顧客ãžã®ææ¡æŽ»åããã¢æ¯æŽãæè¡çãªåŠç¿ãšå®è·µãéããŠæé·ããŠããããšãæåŸ ããŸãã The Impact You will Make å¶æ¥ããŒã ãSenior SEãšé£æºããèŠèŸŒã¿å®¢ãæ¢å顧客ã«å¯Ÿãããã¬ãŒã³ããŒã·ã§ã³ããã¢ãæè¡èª¬æãæ¯æŽããã é¡§å®¢ã®æ¥å課é¡ãæè¡èŠä»¶ãçè§£ããSnowflakeã®äŸ¡å€ãšçµã³ã€ããŠææ¡ã§ããããã«ãªãã PoCãæè¡æ€èšŒã®æºåã»å®è¡ãæ¯æŽããå¶æ¥ãµã€ã¯ã«å šäœãéããŠã客æ§ã®æææ±ºå®ãåŸæŒãããã ããŒã¿ãã¯ã©ãŠããAIã®é²åãåŠã³ç¶ããç«¶åæè¡ãé¢é£ãã³ããŒãžã®çè§£ãæ·±ããã 補åããšã³ãžãã¢ãªã³ã°ãããŒã±ãã£ã³ã°ãªã©ã®ç€Ÿå ããŒã ãšååããçŸå Žã®åŠã³ã顧客ã®å£°ãå ±æããã æ¥æ¬ã®SEçµç¹ã«ãããæšæºçãªéžèã»è²æã®æåŸ ã«æ²¿ã£ãŠãæè¡åããã¬ãŒã³åãé¡§å®¢ææ¡åãæ®µéçã«é«ããŠããã Who You Are å¿ é èŠä»¶ SaaSãã¯ã©ãŠããããŒã¿ãã©ãããã©ãŒã ãã¢ããªãã£ã¯ã¹ãAIé¢é£é åã«åŒ·ãé¢å¿ãæã¡ãç¶ç¶çã«åŠç¿ã§ããæ¹ 顧客ãŸãã¯ç€Ÿå åãã«ãæè¡çãªå 容ããããããã説æããããšããå§¿å¢ããæã¡ã®æ¹ ããŒã¿ããŒã¹ãããŒã¿ãŠã§ã¢ããŠã¹ãETLãã¢ããªãã£ã¯ã¹ãã¯ã©ãŠããã¯ãããžãŒã«é¢ããåºç€çè§£ããŸãã¯æ©æã«ãã£ããã¢ããã§ããçŽ å°ããæã¡ã®æ¹ SQLããã³ããŒã¿æŽ»çšã«é¢ããåºç€ç¥èããŸãã¯ãã³ãºãªã³ã§åŠãã çµéšããæã¡ã®æ¹ 顧客ã®èª²é¡ãçè§£ãããœãªã¥ãŒã·ã§ã³ææ¡ãžã€ãªããããšããæèåããæã¡ã®æ¹ ã³ã³ãã¥ãŒã¿ãµã€ãšã³ã¹ããšã³ãžãã¢ãªã³ã°ãæ°åŠããŸãã¯é¢é£åéã®åŠäœããããã¯åçã®å®åçµéšããæã¡ã®æ¹ æ¥æ¬èªã«å ªèœã§ãè±èªã§ã®æ¥åã«æµæããªãæ¹ åšå²ãå·»ã蟌ã¿ãªããåŠã³ãOne Teamã§ææãåºãããšããå§¿å¢ããæã¡ã®æ¹ æè¿èŠä»¶ ããªã»ãŒã«ã¹ããœãªã¥ãŒã·ã§ã³ææ¡ãSales EngineerãSolution Engineerãã³ã³ãµã«ãã£ã³ã°ããŸãã¯ããã«è¿ãçµéš ãã¢ããã³ãºãªã³ãPoCãæè¡æ€èšŒããŸãã¯é¡§å®¢åããã¬ãŒã³ããŒã·ã§ã³ã®çµéš ãããªãã¯ã¯ã©ãŠããBIãããŒã¿çµ±åãAI/MLãªã©ã®åšèŸºæè¡ã«é¢ããç¥è 顧客æ¥ç¹ã®ããç°å¢ã§ãæè¡ãšããžãã¹ã®äž¡æ¹ã«é¢ã
Overview: The Client Service team connects Guidepointâs clients with subject-matter experts to better inform their business decisions. They take the time to understand each clientâs specific research needs and deliver the experts closest to the topic, often within hours. Interview Process: Meet your Guidepoint Recruiter! Initial Candidate Screen Meet the Guidepoint Teams! Hiring Manager Interview Hiring Team Interview Mock Assessment Complete a stimulated client request and gain more insight into the role Mock Review Interview Interview Process Outcome Who We Are: Team-oriented and collaborative Hard-working professionals who strive for excellence Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What you will own: Work with Project Managers and other team members to develop strategies for satisfying each client project request Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors Experience you will bring: Bachelorâs degree or above Previous internship, volunteering or extracurriculars Skills you will bri
Overview: Guidepointâs Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepointâs service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. The Tokyo team is looking for a Business Development Associate to further develop our business with major Corporations within the region . The Associate will be responsible for assisting in building a pipeline of prospects across various industries. This is an exciting opportunity for a self-starter who wants to learn more about the Corporate sector and make a significant contribution to our business model. What Youâll Do: Conduct outbound prospecting to qualify new business leads and help source new business opportunities Partner with senior sales team members schedule meetings with new prospects, set up meetings with existing strategic accounts to identify growth and cross selling opportunities, and manage client feedback calls. Meet designated prospecting and meeting targets through cold calling and other lead generation efforts. Assist in the development of marketing materials and client presentations. Develop a working knowledge of the primary research methods, the competitor landscape, and the institutional investment industry investment process and investment strategies. What You Have: High level of fluency in Japanese and English. Bachelor's degree from a tertiary institution Broad base knowledge of the sales process from lead generation to relationship management. Excellent communicator capable of handling high-profile clients Demonstrated ability to work in a team atmosphere. Desire to work in a sales/ lead generation role that is KPI and metrics-driven. A desire to work in a fast-paced, results-oriented environment. Wha
Overview: The Strategic Research team is the backbone of Guidepointâs success. The team is responsible for efficiently delivering Guidepointâs services to our clients around the world. We work to understand each clientâs unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the Strategic Research team you will focus on making the right connections between our global clients and local Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles. To support our overseas clients, some roles may participate in rotational work coverage during public holidays. Team members who work on these days will receive time off in lieu, to be taken on another working day by arrangement with the team. What you will own: Work in cross-cultural teams with our Project Managers from offices globally in order to deliver the best possible service for our global clients Review and analyze client research requests and use a range of resources to domestically identify the most relevant subject matter experts across geographies, industries, and topics for each project Utilize the phone, LinkedIn, and outreach to recruit new Advisors in Japan to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project youâre working on Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a teamwork mentality that leads to building and maintaining strong relationships with
About Flexport: At Flexport, we believe global trade can move the human race forward. Thatâs why itâs our mission to make global commerce so easy there will be more of it. Weâre shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizesâfrom emerging brands to Fortune 500sâuse Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity / ããžã·ã§ã³ã®é å As an Air or Ocean Operator, you'll play a key role in ensuring smooth and timely air freight movements for our customers. You'll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. èªç©ºãªãã¬ãŒã¿ãŒãšããŠãã客æ§ã«åæ»ã§ã¿ã€ã ãªãŒãªèªç©ºè²šç©èŒžéã確ä¿ããäžã§éèŠãªåœ¹å²ãæãããŸãã貚ç©ã®è¿œè·¡ãç¶æãããããèªç©ºäŒç€Ÿããã©ãã¯èŒžéããŒãããŒãã¿ãŒããã«ãããã³ç€Ÿå ããŒã ãšæ¥åžžçã«é£æºããŸãã This role combines hands-on operations, customer service, and documentation work helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Japan gateway. ãã®åœ¹å²ã¯ãå®åãªãã¬ãŒã·ã§ã³ãã«ã¹ã¿ããŒãµãŒãã¹ãããã³ããã¥ã¡ã³ããŒã·ã§ã³æ¥åãçµã¿åããããã®ã§ãããã·ãŒã ã¬ã¹ãªãµãã©ã€ãã§ãŒã³ã®å®è¡ãæäŸããªãããæ¥æ¬ã®ã²ãŒããŠã§ã€å šäœã®å¹çæ§ã貚ç©éã®æé·ãããã³åçæ§ãæšé²ããŸãã What You'll Do / æ¥åå 容 Execute end-to-end air shipments: / ãšã³ãããŒãšã³ãã®èªç©ºè²šç©èŒžéã®å®è¡: Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP's provided. äºçŽã®åä»ãè·é人/è·å人ããã³ä»£çåºãšé£çµ¡ãåããæäŸãããSOPã®ç¯å²å ã§åºè·ãæé ããã Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required. ã·ã¹ãã ã«ããŒã¿ãå ¥åããŠãã¡ã€ã«ãäœæããMAWBããã³HAWBã宿ããããã¡ã€ã«ã®æ£ç¢ºãã€ææ¥éãã®åŠçã確ä¿ããå¿ èŠã«å¿ããŠAMSã®ãã¡ã€ã«éä¿¡ãEDIïŒFHL/FWB
About Flexport: At Flexport, we believe global trade can move the human race forward. Thatâs why itâs our mission to make global commerce so easy there will be more of it. Weâre shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizesâfrom emerging brands to Fortune 500sâuse Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity / ããžã·ã§ã³ã®é å As an Air Operator, you'll play a key role in ensuring smooth and timely air freight movements for our customers. You'll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. èªç©ºãªãã¬ãŒã¿ãŒãšããŠãã客æ§ã«åæ»ã§ã¿ã€ã ãªãŒãªèªç©ºè²šç©èŒžéã確ä¿ããäžã§éèŠãªåœ¹å²ãæãããŸãã貚ç©ã®è¿œè·¡ãç¶æãããããèªç©ºäŒç€Ÿããã©ãã¯èŒžéããŒãããŒãã¿ãŒããã«ãããã³ç€Ÿå ããŒã ãšæ¥åžžçã«é£æºããŸãã This role combines hands-on operations, customer service, and documentation work helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Japan gateway. ãã®åœ¹å²ã¯ãå®åãªãã¬ãŒã·ã§ã³ãã«ã¹ã¿ããŒãµãŒãã¹ãããã³ããã¥ã¡ã³ããŒã·ã§ã³æ¥åãçµã¿åããããã®ã§ãããã·ãŒã ã¬ã¹ãªãµãã©ã€ãã§ãŒã³ã®å®è¡ãæäŸããªãããæ¥æ¬ã®ã²ãŒããŠã§ã€å šäœã®å¹çæ§ã貚ç©éã®æé·ãããã³åçæ§ãæšé²ããŸãã What You'll Do / æ¥åå 容 Execute end-to-end air shipments: / ãšã³ãããŒãšã³ãã®èªç©ºè²šç©èŒžéã®å®è¡: Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP's provided. äºçŽã®åä»ãè·é人/è·å人ããã³ä»£çåºãšé£çµ¡ãåããæäŸãããSOPã®ç¯å²å ã§åºè·ãæé ããã Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required. ã·ã¹ãã ã«ããŒã¿ãå ¥åããŠãã¡ã€ã«ãäœæããMAWBããã³HAWBã宿ããããã¡ã€ã«ã®æ£ç¢ºãã€ææ¥éãã®åŠçã確ä¿ããå¿ èŠã«å¿ããŠAMSã®ãã¡ã€ã«éä¿¡ãEDIïŒFHL/FWBïŒã®éä¿¡ãè¡ãã
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. Youâll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customerâs unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What Youâll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure theyâre leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross
#LI-KO1 ã«ã¹ã¿ããŒãµã¯ã»ã¹ã»ã¢ãœã·ãšã€ããšããŠãDatadogããå©çšäžã®æ¢å顧客ã察象ã«ããã¬ãŒãã³ã°ãå°å ¥ãµããŒããªã©ãæäŸããªããã確ç«ãããã»ãŒã«ã¹ã»ã¡ãœããã«æ²¿ã£ãŠã¢ããã»ã«ã»ã¯ãã¹ã»ã«ã«åãçµã¿ãŸããã«ã¹ã¿ããŒã»ãšã¯ã¹ããªãšã³ã¹ïŒé¡§å®¢äœéšïŒãæå€§åã§ããããã顧客ãšã®ä¿¡é Œé¢ä¿ãæ§ç¯ããŠåºæèª²é¡ãããŒãºãç¹å®ããå©çšæ¡å€§ã®æ©äŒãçºæããŠãDatadog補åã®äŸ¡å€ãäŒããããšã«æ³šåããŸãã顧客ã®ã¹ã±ãŒãªã³ã°ãæ ãã«ã¹ã¿ããŒãµã¯ã»ã¹ããŒã ã«ãšã£ãŠãåäººã®æé·ãšããŒã ã®æåãäž¡ç«ãããããšããæåªå äºé ã§ãã Datadogã§ã¯ããªãã£ã¹ã«ã«ãã£ãŒã«ãã£ãŠç¯ããã人éé¢ä¿ãã³ã©ãã¬ãŒã·ã§ã³ãããããããããããåµé æ§ã倧åã«ããŠããŸããç§ãã¡ã¯ãåŸæ¥å¡ããããã«åã£ãã¯ãŒã¯ã»ã©ã€ãã»ããŒã¢ããŒãå®çŸã§ããããããã€ããªããã»ã¯ãŒã¯ãã¬ã€ã¹ãšããŠéå¶ããŠããŸãã æ¥åå å®¹ïŒ å°èŠæš¡ãªæ¢å顧客ã«å¯Ÿããå©çšæ¡å€§ã§ããæ©äŒãç¹å®ããæ¡ä»¶åãã æ¢å顧客ãžã®ã¢ããã»ã«ã»ã¯ãã¹ã»ã«ã«ãããŠãã«ã»ãŒã«ã¹ãµã€ã¯ã«ãæ ã ã«ã¹ã¿ããŒã»ãšã¯ã¹ããªãšã³ã¹ïŒé¡§å®¢äœéšïŒã®åäžãšãé·æã«ãããç¶ç¶çãªå©çšã»è£œåå°å ¥ã®ããã®ãã©ãã«ã·ã¥ãŒãã£ã³ã° æ¢å顧客ãšäŒŽèµ°ããå©çšæ¡å€§ã®æ©äŒãèŠã€ãããã€ã€ã«ãã£ãé«ãã Datadogã®ç€Ÿå ããŒã ïŒãµããŒãã補åããŒã ã財åã»æ³åãªã©ïŒãšã®éšé暪æçã³ã©ãã¬ãŒã·ã§ã³ æ¢å顧客ã®ã¢ããã€ã¶ãŒãšããŠããœãªã¥ãŒã·ã§ã³ã广çã«æŽ»çšãããŠããã確èªãããµããŒããã åéèŠé ïŒ å¯èœãªéãæé«ã®äŸ¡å€ãæäŸããããšããã«ã¹ã¿ããŒãã¡ãŒã¹ãã»ãã€ã³ã 売äžãæ ãã»ãŒã«ã¹ãšãã«ã¹ã¿ããŒãµã¯ã»ã¹ãšããŠã®ãã£ãªã¢ãçµã¿åããã£ããã€ããªããã»ããžã·ã§ã³ã§ãèªå·±æé·ãããæ¹ 现ããã§ææ ®ã«å¯ãã ã³ãã¥ãã±ãŒã·ã§ã³ãã§ããïŒææžããã³å£é ã§ ã¢ããã»ã«ã»ã¯ãã¹ã»ã«æŽ»åã®ããã®å¥çŽæ¡ä»¶ããäŸ¡æ Œäº€æžã®æåçµéš ãã«ãã¿ã¹ã¯ãããªããèšæ©å¿å€ãªã»ã«ãã¹ã¿ãŒã¿ãŒ ã¿ã€ã ãããžã¡ã³ããåŸæã§ã倧éãã€è¿ éãªæ¥åã«èªä¿¡ããã Datadogã¯ãããŸããŸãªç«å Žã®äººã ã倧åã«ããŠããŸãã誰ãã忥ããäžèšã®è³æ Œããã¹ãŠæºããããã§ã¯ãªãããšã¯çè§£ããŠããŸããããã§ãæ§ããŸããããã¯ãããžãŒã«æ ç±ãæã¡ãã¹ãã«ã䌞ã°ããããšæã£ãŠããæ¹ã¯ããã²ãå¿åãã ããã çŠå©åçãšæé·æ©äŒïŒ åã ã®ããã©ãŒãã³ã¹ãšææã«åºã¥ãè±ããªå ±é ¬äœç³» æ°å ¥ç€Ÿå¡ãžã®æ ªåŒä»äžïŒRSU / è²æž¡å¶é仿 ªåŒãŠãããïŒããã³åŸæ¥å¡æ ªåŒè³Œå ¥å¶åºŠïŒESPPïŒ ãã¬ãžãã³ãã»ã¯ã©ããžã®åå æ©äŒ ç¶ç¶çãªå°éèœåéçºã補åãã¬ãŒãã³ã°ããã£ãªã¢ãã¹ã®æäŸ MEDDICãšCommand of Messageã«é¢ããäžå¯§ãªå¶æ¥ç ä¿® 瀟å ãããã¯ãŒã¯æ§ç¯ã®ããã®ã¡ã³ã¿ãŒããã³ããã£ã»ããã°ã©ã ã€ã³ã¯ã«ãŒã·ããªäŒæ¥æåãã³ãã¥ããã£ã»ã®ã«ããžã®åå æ©äŒ å¹ åºãæåãå»çé¢é£ã®çŠå©åçå¶åºŠ äŒæ¥åç¢ºå®æ åºå¹ŽéïŒ401KïŒ ãããã®é€åçžçµãšä¿éºããã°ã©ã äžèšã®å 容ã¯ãå°±æ¥ããåœãDatadogã§ã®éçšå 容ã«ãã£ãŠç°ãªãå ŽåããããŸããäžçäžã®ãã¹ãŠã®åè£è æ§ã«ãçè§£é ãããããå¿åæ å ±ã«é¢ããé ç®ã¯äžéšãè±èªã®ãŸãŸã§èšèŒãããŠããŸããå šãŠã®æ±äººæ å ±ãè±èªã§ã確èªããããå Žåã¯ã ãã¡ã ãã芧ãã ããã #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram
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