Graduate Talent in Malaysia

Job Details: Job Description: The Role and Impact As a Product Failure Analysis Engineer at Intel, you will play a vital role in identifying and resolving product issues to enhance performance, quality, and reliability. You will conduct comprehensive failure analyses and collaborate with cross-functional teams to develop innovative solutions that improve product yield and reliability. Through your efforts, you will directly impact Intel's ability to deliver world-class technologies. Business group The role is part of Intel Corporation's Product Quality and Reliability organization, which focuses on ensuring Intel's products meet the highest standards of quality and reliability. This group supports Intel's mission by driving improvements in product performance, enhancing manufacturing processes, and advancing technology innovation. Key Responsibilities Perform failure analysis and root cause investigation on Intel products, including CPUs, SoCs, and AI interface graphic platforms. Conduct failure analyses to identify defects and recommend corrective actions to design, fab, assembly, and test teams to improve product reliability. Develop and refine failure analysis methodologies, tools, and processes to enhance efficiency and accuracy. Collaborate with cross-functional teams to implement process improvements and innovative solutions for future technologies. Maintain and optimize Failure Mode and Effects Analysis (FMEA) and control plans throughout product lifecycles. Support new product launches, enabling technology transfers and toolset improvements across Intel sites. Qualifications: Minimum Qualifications Bachelor's or Mas

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Responsibilities: Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image. Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction. Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards. Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency. Qualifications: Bachelor's degree or above, any major is acceptable; minimum 1 year of on-site call center support experience, with a background in the security industry preferred. English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language. Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results. Pay Range RM4,000 — RM6,000 MYR