Solutions Engineer in Kuala Lumpur

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Responsibilities: Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image. Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction. Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards. Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency. Qualifications: Bachelor's degree or above, any major is acceptable; minimum 1 year of on-site call center support experience, with a background in the security industry preferred. English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language. Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results. Pay Range RM4,000 — RM6,000 MYR

About Appspace: At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work. Your Role as a Security Architect : We’re looking for a Security Architect with a passion for securing Artificial Intelligence platforms, AI-driven code analysis, MCP security testing, promoting OWASP Top-Ten testing standards and supporting the Security Engineering program through the Software Application Maturity Model. A proven history of leading complex security transformations. This is a hands-on, deeply technical role, not an advisory position, ideal for someone who thrives at the intersection of engineering, security and client engagement. You'll use your expertise to penetration test cloud security, software security, and AI platforms whilst leading clients through high-impact security initiatives. A key focus of the role is conducting forensic investigations across cloud platforms (AWS, Azure, GCP), including containerized environments like Kubernetes. In this role, you'll lead the architecture. design and implementation of modern security solutions, working directly with engineering teams to embed AI and Software Development best practices across their teams. You’ll get your hands dirty configuring, maintaining, and remediating infrastructure—particularly within Google Cloud or Microsoft Azure—including networks, firewalls, and web application firewalls. If you’re looking to lead, build, and solve real-world security problems in the cloud, this role was built for you. A Day in the Life of a Security Architect : Lead and execute security transformation initiatives fo

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Network Engineer (Tier 3 Network support) Role Overview The Global Network Engineering team is responsible for: supporting and assisting in the design, architecture, implementation, security, and ongoing support of large-scale, multi-site, multi-vendor MPLS network environments. As a Lead Network Engineer on the Tier 3 Network support team, you will be responsible for preparing high‑level (HLD) and low‑level (LLD) network designs to support both the expansion of existing Mastercard network environments and the build‑out of new greenfield sites. This includes coordinating with internal stakeholders, engineering teams, and external vendors/service providers to ensure the network is designed, implemented, validated, and fully ready for go‑live. The role involves end‑to‑end ownership across solution design, implementation guidance, testing, and operational readiness. Work Arrangements: • Hybrid work arrangements with minimally 3 days onsite. • Regular hours with occasional need for standby support will be required especially during critical project implementation phases. • Occasional travel might be required depending on business needs. All about You The ideal candidate should possess the following skills/competencies: 1. Core Networking (Routing & Swi

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management CAE SEA (Malaysia) Summary Consumer Acquisition & Engagement (CA&E) is part of Mastercard Services and responsible for driving new customer acquisition, deepening customer relationship and engagement. This delivers both revenue and differentiation for the Company. We do this by bringing world-class loyalty solutions and marketing services. The role is responsible for driving CA&E product GTM and managing programs with strategic accounts in Malaysia and Brunei under Southeast Asia Division. The individual will drive commercialization of global and regional loyalty rewards, offers and promotion products. Meanwhile, the role will focus on managing loyalty program operation, driving program success, reviewing program KPIs, and identifying opportunity to increase CAE & loyalty product penetration per client. The role reports to VP of CAE SEA, and requires working closely with multiple stakeholders across the APAC region, including regional product, implementation, customer service, operations, and sales teams, legal. The individual should have a blend of strong product management, go-to-market, cross functional project skills and business analyst mindset to manage programs effectively. This role demands strong client relationship skill, hands on execution mindset, and the abil

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Consultant/Senior Research Analyst (Qualitative Research), Advisors Research Centre Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. All About Us The Data & Services team is a key differentiator for Mastercard providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies an

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Technical Project Manager (Product Delivery) Overview – About Product Delivery Product Delivery (PD) is dedicated to enabling and empowering the core of Customer Delivery throughout the Asia Pacific region by providing streamlined knowledge, expertise, materials, training, and education. By leveraging our robust global partnerships and subject-matter expertise, we offer insights, experience, and solutions to foster innovation, ensuring our products and platforms are prepared for large-scale deployment. We excel in addressing uncertainties in delivering pilot projects and executing complex and strategic programs. Our team is inclusive, supportive, and innovative, fostering a problem-solving environment. Our team culture emphasizes accomplishing tasks efficiently while maintaining a positive and enjoyable work atmosphere. Product Delivery Program & Project Management Team The Product Delivery Program & Project Management (PPM) Team in Asia Pacific is a technical project team with strong business acumen. The team oversees, supports, and provides subject-matter expertise for the deployment of Mastercard products, including technical integration of product APIs. • Partner with Product Management, Delivery, Business, and other internal cross-functional teams to align product