Technical Support Engineer 2 in Amsterdam

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful. Please note that this is a 12 month fixed-term contract. In this role you will You'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like: Bring technical expertise to customer demos, trials, implementations, and tickets Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: "how-to" articles and/or videos on specific functionality of the product) Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product Attend conferences on occasion, speaking with prospects that visit our booth You'll love this job if you Enjoy talking about technology and interfacing with engineers and engineering leaders Appreciate working on a variety of projects with customers from lots of different industries Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable co

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. This is a one year fixed contract with potential for conversion after the one year. In this role you will: Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform. Drive customer success and health through effective onboarding, adoption, value realization, and retention. Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them. Act as a trusted, strategic advisor to each assigned customer—driving

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Documentation Tooling Team The Documentation Tooling Team is responsible for building the systems and foundations that improve how technical knowledge is created, structured, and delivered across Adyen’s developer ecosystem. You will work on core challenges related to content quality, freshness, consistency, scalability and the ability to make information usable both for people and agents. In this role, you will build the next generation of Adyen’s knowledge platform. This platform turns static documentation into structured, queryable knowledge.This includes structuring content, connecting content from multiple sources and building interfaces that make technical documentation accessible across products and tools as knowledge. Your work will power reliable, contextual and efficient access to information for customers, developers, AI agents and internal teams. The team is a strategic part of the Developer Experience group within the Customer Experience solution. Our mission is to provide clear, accurate, and accessible knowledge that supports customers throughout their integration journey and helps them move quickly with confidence. Core Focus Area Content Architecture: Design scalable graph schemas, ontologies, and metadata models that support consistency, reuse, and discoverability across documentation. Serverless Pipeline Orchestra

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Documentation Tooling Team The Documentation Tooling Team is responsible for building the systems and foundations that improve how technical knowledge is created, structured, and delivered across Adyen’s developer ecosystem. You will work on core challenges related to content quality, freshness, consistency, scalability and the ability to make information usable both for people and agents. In this role, you will build the next generation of Adyen’s knowledge platform. This platform turns static documentation into structured, queryable knowledge.This includes structuring content, connecting content from multiple sources and building interfaces that make technical documentation accessible across products and tools as knowledge. Your work will power reliable, contextual and efficient access to information for customers, developers, AI agents and internal teams. The team is a strategic part of the Developer Experience group within the Customer Experience solution. Our mission is to provide clear, accurate, and accessible knowledge that supports customers throughout their integration journey and helps them move quickly with confidence. Core Focus Area Content Architecture: Design scalable graph schemas, ontologies, and metadata models that support consistency, reuse, and discoverability across documentation. Serverless Pipeline Orchestra

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Products The Financial Products solution is responsible for all financial products that we offer on top of payments processing to our customers. Examples of these are our Banking, Issuing, Fx, and Capital products. Whether we work with large partner platforms, medium sized local merchants, or major international enterprise businesses, our products need to meet our clients expectations and seamlessly fit into their systems. What you’ll do: Work on complex technical projects from requirements analysis through design, implementation, testing and launch into production. Be hands-on and contribute to the implementation. Identify and improve parts of the platform to make it more robust and scalable. Bring your own point of view on best engineering practices. Your code will be used at scale and you are expected to think in that mindset when building features. We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring live functionalities that impact many merchants and shoppers. Build APIs and tooling according to quality principles such as performance and code quality. Collaborate across teams and time zones to get projects over the finish line. Who you are: Familiar with complex large scale distributed systems. You have experience with Java,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Senior Solution Engineer for the Netherlands market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at t

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Senior Solution Engineer for the Netherlands market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at t

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity Adyen is building a top-tier AI engineering organization in Amsterdam, San Francisco and Madrid to drive our next chapter of innovation using AI globally across the entire company. This is a highly technical, hands-on role focused on the exploration and application of cutting-edge AI research within the financial technology sector. As a Senior AI Research Engineer, you will operate with a high degree of autonomy and responsibility , delivering strategic, high-impact outcomes that bridge the gap between advanced AI research and production-grade applications at a global scale, potentially impacting trillions of dollars in transactions annually. What You'll Do: Innovate and Deploy: Drive the execution of Adyen's AI strategy , focusing on the practical application of Generative AI (GenAI) and other AI methodologies in finance . This includes contributing to Adyen's efforts in key research areas such as AI agents for data analysis and operational workflows , human-in-the-loop for integrity risk , and development of foundation models . For instance, you might contribute to initiatives like the Data Agent Benchmark for Multi-step Reasoning (DABStep) , which evaluates AI agents on real-world data analysis tasks, including those from the financial sector. Build Production-grade Applications: Bridge the gap between cutti

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. You are the go-to market expert for driving revenue growth by leveraging our global presence and product offering. You coordinate internal teams to help our customers achieve success. We are looking for a born hunter, driven and energetic, who loves to grow the relationship with its partners. You have high energy, you are a stand-out individual, a go-getter with a can-do attitude who's not afraid to take charge and make things happen. In this role, you will contribute to reach Adyen goals and ambitions, in EMEA and globally, through the value of partnerships, orchestrating internal partnership resources to serve our business stakeholders and be the point of contact for everyone internally and externally. Your focus will be the SAP partnerships, today one of our fastest growing relationships. The EMEA Technology Partnership Team is responsible for the development and the success of the commercial relationship with Adyen’s most important partners in the Retail space. The members of the team are based in different offices of the company but they work closely together to increase the payment volume processed via partners and generate business opportunities for Adyen, they play a critical role in both expanding existing accounts and driving net new business. What you’ll do Be the catalyst of your assigned partners in EMEA and

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Fraud Risk Management Expert A key part of building our business is ensuring we do it ethically and sustainably. In order to do so, Adyen needs to understand and monitor at all times what happens on our platform and whether this is in line with regulations and our risk appetite. And that in a scalable and adaptive way. To achieve this, we are looking for a Senior Fraud Risk Management Expert to join our Financial Crime Compliance Department based in Amsterdam and covering our global business. While you will engage with regulatory topics, your primary focus will be hands-on Fraud Risk Assessments, designing end-to-end Fraud Control Frameworks, and assessing control effectiveness across our global products. Are you a senior specialist who thrives on evaluating fraud risks across distinct customer segments and financial products, and translating those insights into scalable controls? Then this is the role for you! What you’ll do Guide the design and oversee the build of the end-to-end Fraud Control Frameworks . Define baseline fraud controls tailored to specific client segments and financial products. Perform deep-dive Fraud Risk Assessments . Lead risk evaluations (e.g., Issuing Fraud risk assessments, Account Takeover, First-Party Fraud, Application Fraud) focusing on among other customer segments, new product launches,

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Business Analyst - Payments Pricing As a Business Analyst - Pricing in the Global Payments Pricing team, you'll be central to Adyen's financial performance in global card payments. This role goes beyond traditional pricing - you'll be our team's expert on interchange and scheme fee charges for Card Networks such as Mastercard and Visa in the EMEA region, and ensure the financial stability of Adyen’s transactional cost prediction engine. Your responsibilities include optimizing our fee structure, contributing to reconciliation of costs, improving our processes and tooling, and generating insights that provide a holistic understanding of complex fee dynamics. You will reinforce Adyen’s commitment to fee transparency and reduce our customer’s total cost of payment. As the go-to expert within the Global Payments Pricing team, you’ll work closely together with global teams, including Product, Engineering, Finance, and Partnerships. What You'll Do Ensure merchants are charged the most accurate and optimal cost price for payment transactions, leveraging data and insights to refine fee passthrough predictions. Analyze and identify the necessary data to address questions, extract the required data, and perform analysis. Implement fee change rollouts to maintain our cost infrastructure and manage the merchant experience. Optimize, build

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. AML Compliance Investigations Team Lead A key part of building our business is ensuring we do it with sustainable outcomes, compliant with regulations. Trust from all stakeholders is a key enabling factor to make Adyen successful in the long term. To achieve this, Adyen has organized a mature Second Line function that partners with the business to cut through financial crime risk complexities and power sustainable growth. Our Anti-Money Laundering (AML) Compliance team and framework are at the core of this. Within the global AML Compliance team, we are looking for an experienced professional located in Amsterdam and with a proven track record in AML Compliance. They will be leading the AML Compliance Investigations team, which is conducting Second Line AML Investigations and is responsible for the submission of Suspicious Activity Reports (SARs) to multiple local Financial Intelligence Units (FIUs). The mandate is to further grow this team of talented investigators, and develop beyond investigations into the proactive maintenance of SAR program oversight, managing local nuances, FIU contacts, and providing the rest of the Adyen organization insights into SAR trends and management reporting. So: this is not an operational role managing the status quo, but on top of this enabling Adyen to grow in a compliant manner. What you’ll

About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. As we continue to grow rapidly, we are looking for a Senior Software Engineer to take technical ownership of our Core systems and help shape how they evolve through our scale-up phase. This is a role for an engineer who has already built and operated correctness-critical systems at scale and who wants their technical decisions to set direction, not just follow it. What will you do? You will own the systems that keep our trading operation accurate at every level — positions, PnL, instruments, hedging, and the data flowing between them. Across exchanges and asset classes, your work determines whether the numbers our traders and risk team rely on are correct. As a senior engineer, you will also set the technical standards the rest of the team builds against. You will: Own the books. Maintain and evolve our position, trade, and PnL systems so they remain accurate across every venue. Architect the platform that supports trading. Design services that handle real-time exchange flow with the throughput and reliability our quoting and hedging depend on, making the structural calls that keep them fast and correct under load. Own the data flows. Operate and harden the public and private pipelines bringing market prices, account state, and trade events into our systems in real time. Lead venue integrations end-to-end. Deliver exchange and prime-broker integrations across protocol, account model, settlement, reconciliation, and surveillance and define the patterns we reuse for the next one. Model the instrument universe. Own the systems describing every tradable instrument - lifecycle, expiry, margin, RFQs, fast-path quoting - where both correctness and latency matter. Build self-healing systems. Design the detection and repair flows that identify position discrepancies and correct them automatically. Own hedging inf