Account Protection Specialist in Singapore

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. Within Education, we partner with universities, schools, research institutions, and countrywide education systems to advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students. About the Role As an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact. You will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. The Account Director owns the commercial strategy; you own the technical strategy, customer journey, and path to production value. You will work across academic, research, administrative, and operational contexts—helping cus

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve

About the role As a Forward Deployed Engineer (FDE) focused on Inference & Post-Training, you will be a hands-on technical partner to our most strategic customers — production AI teams looking to leverage high quality models and do inference at scale. For us, FDE is not a replacement for a Solutions Architect; you will partner with our SAs as a deep-domain specialist in inference optimization, fine-tuning pipelines, and production deployment. As key contributors to both the CX, Engineering, and Sales organizations, FDEs add tremendous value by ensuring we can meet the requirements of our most complex POCs, facilitate successful platform adoption, and guide tailored optimization efforts — directly impacting customer success, company growth, and the hardening of our core platform. Must be a permanent resident or citizen of Singapore. Responsibilities Inference Engine Optimization: Select, configure, and optimize inference engine based on hardware, model architecture, and workload profile Configuration & Performance Tuning: Develop configuration updates to win critical POCs, benchmarks, and optimize customer deployments; tune KV cache, apply speculative decoding, determine optimal tensor parallelism, and determine quantization strategy to hit throughput and latency targets. Post-Training & Fine-Tuning: Drive hands-on RL training runs and optimize system design; guide customers through LoRA, SFT, DPO, RLHF, and GRPO pipelines from experimentation through production. Strategic Customer Alignment: Act as the primary technical point of contact for aligned strategic accounts — monitoring and optimizing endpoint configurations, helping customers get the most out of the platform, and collaborating to ensure we hit critical milestones. Opinionated Onboarding: Establish direct alignment with strategic customers at onboarding; ensure the right inference and post-training configurations are in place from day one to improve time-to-value. Product Feedback Loop: D

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Manager, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on India enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accoun

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Manager, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on India enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accoun

About the role As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. Scope out potential applications in new industries and expand our AI solutions across different sectors globally. Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. Build and deliver compelling demos of ElevenAgent

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Account Manager We’re looking for an experienced and proactive Account Manager to help reach our APAC ambitions. As part of the commercial team, you will be managing key account relationships across multiple industries and channels for our cross-border merchants. You are responsible for driving growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with our largest enterprise merchants and key contacts. The ideal candidate is a born networker with a sharp commercial acumen, who thrives in a fast-paced, diverse and entrepreneurial environment. You will strive to understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow What you'll do Be fully responsible for the success and satisfaction of your merchants Drive growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with key contacts Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience Assess, clarify, and validate customer needs on an ongoing basis. You'll deliver expertise, education, and guidance to merchants as they craft and execute their payments strategy.Coordinate an

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Account Managem ent We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role as part of the Commercial Engine at Adyen, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do As the Manager, Account Management, your role and some of your responsibilities will include: Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement. When needed, get involved in operational tasks, help build C-level relationships, and support the team in merchant escalation calls or critical negotiations. Hire, develop and retain diverse talent to support our commercial and strategic ambitions. Co-define and monitor Commercial OKRs achievement every year on a team and individual level. Report on performance and metrics at an executive level. Collaborate cros

Role Purpose: Account Executives are key drivers of Jumio’s growth through leading new customer acquisitions. You will be responsible for identifying and progressing opportunities, managing the sales cycle, and negotiating successful contracts in order to commence long-term partnerships with new enterprise customers. Helping them to eliminate identity fraud and making the digital world a safer place. Role Value: Growing Jumio’s pipeline, revenue and market share in a rapidly expanding domain is fundamental to Jumio’s continued success. Account Executives are at the heart of the company’s global expansion and directly impact revenue, profitability and EBITDA. New customers and new revenue streams increase the value of the business and the impact we make on improving the world of online identity verification. Responsibilities: Delivering against agreed new business sales targets, revenue and new logo customer acquisition Selling into companies across a number of industries including Sharing Economy, Gaming, Fintech, Banking and more Identification and development of opportunities with successful pipeline and process management through to deal completion Market mapping and researching prospects and their business needs and drivers - building relationships across target customers Networking and event attendance and management Compelling articulation of Jumio’s offerings and competitive products, pricing and proposal models Closing deals resulting in the taking of market share from competitors Developing contacts through calls, emails, meetings and conferences Asking great questions to obtain detailed information to deliver effective solution presentations to prospects Maintaining accurate records of all sales activities for purposes of maintaining and further developing the Jumio’s sales pipeline Developing lasting, positive and productive relationships with Jumio’s clients - securing referrals and testimonials that lead to new business opportu

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payouts and FX team helps global businesses manage their money wherever it flows. We own Stripe's FX and multi-currency management products—including FX Acquiring, Multicurrency Settlement (MCS), and Currency Conversion—which together serve tens of thousands of global merchants and platforms. Our team works at the intersection of payments, treasury, and financial infrastructure, helping businesses reduce FX costs, eliminate third-party dependencies, and consolidate their multi-currency operations onto Stripe. What you'll do In this role, you will own the full commercial cycle—prospecting, structuring, closing, and activating deals—across Stripe's FX Acquiring, Multicurrency Settlement (MCS), and Currency Conversion (ICC) products. You will engage CFO- and Treasurer-level stakeholders at global merchants and platforms, positioning Stripe's multi-currency suite as the complete alternative to standalone FX management providers. You will also serve as a product specialist for the broader Account Executive team, building the playbooks, deal structures, and GTM motion that scale this business. Responsibilities Own quota and commercial responsibility across FX Acquiring, Multicurrency Settlement, and Currency Conversion, prospecting and closing deals with global merchants and platforms Structure and negotiate holistic multi-currency deals that bundle MCS and Currency Conversion, pricing across both products to deliver merchant value while captu

As an (Enterprise) Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We are looking to speak to candidates who are based in Singapore for our hybrid working model. What You’ll Be Doing Strategically prospect into CTOs, Engineering/IT leaders, and technical end users in Philippines market Build strong and effective relationships, resulting in growth opportunities Manage the full sales cycle for all MongoDB Products & Services Develop and execute a strategic territory plan to achieve revenue targets Build a sales pipeline in Salesforce and Terret while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach Collaborate with the sales ecosystem to drive sales initiatives and partnerships What You’ll Bring To The Role 8+ years of full-cycle sales experience, with an emphasis on closing new customers Must have prior experience covering the Vietnam market Native Vietnamese / English language skills and a strong understanding of the Vietnam enterprise sector Demonstrated success with cold calling and creative pipeline generation strategies A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Things we love Passionate about growing your career in the largest market in software (database) Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases, develops and open source technology a plus About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most wi

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Mid-Market Account Executive to join our dynamic team of creatives, engineers, marketers and brilliant business folks. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma we think outside the box, lift constraints that block our imagination everyday and we encourage you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and be part of a founding team to shape Figma’s future in Singapore . You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering,Product Marketing, Customer Success, and Community. You will report directly to our Manager, Commercial Sales, APAC. This is a full-time position based in our Singapore office. What you'll do at Figma: Create and manage a pipeline of Commercial accounts from inbound and outbound activity to consistently meet or surpass sales targets Apply effective discovery and value-selling techniques to build and strengthen relatio

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Join the Account Management team to grow Flexport’s book of business across Singapore and Malaysia by deepening our existing client relationships. This is a dynamic, collaborative role: you’ll own the long-term relationship for a portfolio of clients, uncover new opportunities in their supply chains, and lead a team of Account Management who do the same. You will: Lead the business growth plan related to the book of business in terms of generating sales leads, transforming leads to opportunities and developing solutions for clients. Use your advanced knowledge of the client’s business goals, the industry, and Flexport’s services and solutions to proactively close and deliver new solutions that empower the client and deepen the client relationship. Serve as the client’s trusted advisor, advocating for their needs with internal stakeholders and finding win-win solutions for the client and for Flexport. Use regular client touch points and business reviews to help clients understand the value they are realizing and to capitalize on new opportunities to deepen the relationship and improve client retention. Manage and mentor your Accoun

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team A Stripe Commercial (Mid-Market) Account Executive partners with high-growth, under-penetrated mid-market businesses to help them scale and modernize their financial infrastructure. These companies—often tech-forward, founder-led, and rapidly scaling—represent Stripe's next generation of breakout users. Stripe Commercial AEs are responsible for both acquiring new users and expanding existing relationships. They guide companies through the full sales lifecycle, uncovering pain points, aligning on solutions across the Stripe product suite, and driving long-term value. Commercial AEs serve as strategic advisors, helping users unlock new revenue, streamline operations, and launch ambitious new products on top of the Stripe platform. What you’ll do Commercial AEs own a book of high-potential accounts—some already using Stripe, others still evaluating. They operate with a dual motion—hunting for new growth opportunities and farming existing relationships for deeper adoption and expansion. They work cross-functionally with Solutions, Product, Post-Sales, and Sales Ops to craft tailored strategies and execute at high velocity. Responsibilities Identify high-potential, fast-growing eCommerce platforms for a full-stack Stripe implementation, from payments to Connect Lead a product and pricing workshop with an existing user to introduce Radar and optimize their fraud stack Develop and execute an outbound play to target a new vertical in their region or

About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Singapore . We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own con