Support Engineer in Cambridge

About the job Build the debugger that helps developers unlock more from Graphcore AI processors. As a Senior Software Engineer in our Debugger team, you will help define and implement Graphcore’s next-generation debugging capability. Your work will support developers building and optimising workloads on our advanced AI processors. You will adapt and expand debugger functionality, resolving complex issues across software and hardware boundaries. The tools you build will help internal and external users understand behaviour, improve performance and move faster. You will work closely with software, firmware, hardware, partner and customer teams. This role offers rare depth across processor architecture, toolchains and real developer workflows. The team and culture Work happens close to the technology, with engineers expected to investigate deeply, speak up and take ownership. The team uses Agile ways of working to keep progress visible and decisions moving. You will collaborate across software, firmware and hardware teams to identify debug feature opportunities. Decisions are shaped by technical evidence, user needs and the judgement of engineers closest to the problem. What we’re looking for · Experience using debuggers to resolve complex program issues. · Strong low-level programming skills in C, C++ or Rust. · Strong understanding of processor architectures. · Ability to communicate clearly across software, firmware and hardware teams. · A proactive, self-driven approach to improving product quality and functionality. · Familiarity with compiler toolchains, debugging protocols, Python, IDE development or PyTorch. While we have outlined a set of requirements, we value transferable skills and diverse experiences. We also welcome engineers returning to the profession after a career break, including through returnship routes. Benefits · Flexible working: Balance your work and personal life with greater flexibility · Generous leave: Take time to rest, recharge and enjoy

About Graphcore At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence . Job Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed systems The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Duties Develop, own, and maintain tools and services to support AI research and engineering teams Deploy and maintain services with Kubernetes and Docker Manage our Cloud Infrastructure using tools such as Terraform Candidate Profile Essential:

About Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed system The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Duties Develop, own, and maintain tools and services to support the software org

About Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed systems. The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Duties Develop, own, and maintain tools and services to support the software build and release process Deploy and maintain services with Kub