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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we believe in a virtuous cycle where customer success fuels improved revenue performance . Our Account Manager role is a pivotal function of an updated pod structure that sits at the intersection of Customer Success, Sales, and Product. Focused squarely on securing and growing our existing revenue base. We are a passionate, upbeat, and highly motivated group committed to exceptional customer loyalty, support, and expansion. We are seeking an Account Manager to join our team and make a positive impact in the continued success and growth of our organization. In this critical role, you will be a driver of retention, adoption, and expansion. Strong leadership ensures positive relationships and alignment across Product, Marketing, and Sales, and Support. If you are passionate about building deep, strategic customer relationships and thrive in a quota-carrying environment, let's talk! What you'll do You will utilize your skills in customer success, renewals, and sales methodologies to exceed customer expectations and deliver value across multiple key performance indicators. Drive Revenue & Retention Pod Collaboration: In partnership with the Account Team, you will function as a secondary seller within a unified pod structure. This role is essential in supporting the Account Executive (Core Seller) through seamless cross-functional alignment and collaborative deal execution. You will review areas of opportunity (whitespace

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Build the programs to help Flexport grow Since 2020, Flexport's Automation Engineering team (formerly the Low Code team) has used tools like Retool, n8n, Python/Streamlit, and Apps Script to automate the "long tail" of operational complexity across Customs — delivering millions of dollars in ROI. As Flexport moves upmarket, more clients need custom integrations to onboard successfully, and this is the team that builds those solutions quickly and pragmatically. The Opportunity You'll build the integrations and automations that let Flexport's customs clients onboard quickly and smoothly. Partnering closely with Customs Business Development, brokerage operations, and client teams, you'll turn business requirements into working solutions — from API/EDI data flows to bespoke automations — for some of Flexport's largest and most complex accounts, many of them migrating from competitors with a high bar from day one. It's high-impact, high-visibility work on a small team that ships fast and sees its ROI directly. You Will Build, deploy, and maintain production-grade integrations and automations using Retool, n8n, Python/Streamlit, Apps Script, and SQL. Partner with Customs