Member Care Manager in Miami

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 The Restaurant Manager is a dynamic hospitality professional responsible for daily restaurant administration, maintaining facilities and DOH compliance, building & supporting excellent team morale and accountability, building customer relations and problem solving, and supporting the General Manager in all facets of the restaurant’s day to day operations and financial goals. They collaborate with all culinary and front of house departments to run the restaurant harmoniously in an efficient and cost-effective manner. They inspire team members to perform at their highest potential and drive great customer experiences in service nightly. Essential Job Duties & Responsibilities: Hospitality: Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. Liaises between the FOH and culinary team during service. Provides and oversees the service for all VIP customers when on property. Develops positive customer relationships and addresses customer service needs. Responds to customer feedback as needed. Operations: Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. Creates systems of accountability and provides consistent feedback, coaching, and disc

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Line Cooks are dynamic hospitality professionals responsible for prepping, cooking, and plating delicious dishes by the culinary team and assisting the Chef de Cuisine (CDC) and Sous Chefs with their daily tasks. Their principal goal is to provide the highest quality meals that meet the CDC’s exact specifications, while maintaining clean and orderly kitchen and BOH areas to the highest health and sanitation standards. Line Cooks work with all members of the Back of House team to ensure a smooth continuation of service and play an essential role in contributing to customer happiness and restaurant growth. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Sets up all assigned stations with appropriate mise en place in advance of service. Station and kitchen is clean, stocked, and ready for action. Attends all assigned pre-shift meetings, and puts out dishes for line check according to company standards. Prepares menu items in cooperation with the kitchen team, at the direction of the chefs. Follows all allergy protocols and modifies dishes at the direction of the chefs. Avoids cross contamination by adhering to preparation standards set by the CDC. Ensures that all dishes are prepared according to both quality and timing standards. Actively restocks ingredients at the workstation and meets prep times for smooth delivery while in service. Label

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Prep Cooks are dynamic hospitality professionals responsible for the preparation of delicious dishes by the culinary team, setting up workstations in the kitchen, and preparing ingredients for the cooking process and assisting the Chef de Cuisine (“CDC) and Sous Chefs with their daily tasks. Prep Cooks work with all members of the Back of House team to ensure a smooth continuation of service. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Sets up and sanitizes the workstations prior to starting prep work. Produces all assigned menu dishes according to the daily prep list issues by the Chefs. Measures ingredients and seasonings and prepares cooking ingredients for service. Undertakes basic cooking duties such as cutting, slicing, peeling, monitoring stock levels, reducing sauces, preparing pickles and kimchi. Ensures all food and other items are stored properly and tagged, date-labeled, covered, and rotated effectively. Complies with nutrition and sanitation guidelines. Supervises food and cooling room temperatures. Labels, stocks, and organizes all ingredients on shelves for easy accessibility. Works efficiently with kitchen team members and complies with company procedures and food safety standards. Keeps utensils and equipment clean and sanitary at all times. Avoids cross contamination by adhering to preparation standards set by the CDC. Reports to

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Sommeliers are dynamic hospitality professionals responsible for wine list oversight, providing wine and beverage recommendations to customers, overseeing graceful serving of wine to customers, as well as all other aspects of the customer experience at the table including greetings, menu sales, grilling, table maintenance, overall customer satisfaction and happiness, and fond farewells. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Provides exceptional service to every customer. Recommends wines to customers based on price, personal taste, and food selection. Oversees the serving and storage of wine and trains service team members on the wine selection. Ensures wines are served in the correct glassware and at the proper temperature. Demonstrates a friendly personality, strong knowledge of wine and spirits, and great interpersonal skills. Possesses a strong understanding of regional wine laws, appellations, grape varieties, harvest times, elevation, climate, soil, and fermentation processes. Has full knowledge of COTE wine and food menu items, enabling effective salesmanship that enhances both the business and customer experience. Accurately takes and enters orders and communicates flow with servers, bartenders, and management. Effectively uses point of sale systems and other restaurant technology to account for all sales. Grills steak cu