Pwi Print Sample Production And Customer Experience Specialist in Oregon

PWI Print Sample Production & Customer Experience Specialist Description - The position works directly with internal and external customers to support HP PageWide Industrial (PWI) press operations, print sample production, customer demonstrations, and marketing initiatives. This role is responsible for operating PWI web presses, coordinating print sample production, supporting customer engagements, and ensuring high-quality output that showcases the capabilities of HP PageWide technology. The HP Web Press is a large-scale industrial printing system requiring hands-on mechanical, electrical, and operational expertise. You will work closely with R&D engineers, operations teams, marketing stakeholders, and customers to diagnose and resolve press-related issues, support demonstrations, and deliver world-class customer experiences. As needed, you will proactively escalate and coordinate the resolution of technical and production challenges on behalf of customers. Key Responsibilities Print Sample Scheduling & Coordination Manage and maintain a comprehensive list of print sample requests. Plan, schedule, and coordinate internal print sample production activities. Source print samples and related materials from multiple suppliers and vendors. Collaborate with print procurement partners to obtain specialty materials when required. Coordinate all phases of multi-step sample production projects from concept through delivery. Communicate project status, timelines, and production updates to stakeholders. Maintain customer meeting calendars and scheduling activities. Organize meeting agendas and facilitate coordination of customer engagements. Support and coordinate PWI customer demonstrations in partnership with the GEC Manager. Manage customer event logistics

PWI R&D Writing Systems Engineer Description - A Writing Systems Engineer is an experience individual contributor responsible for owning system-level performance of industrial inkjet web presses , with a strong emphasis on hands-on engineering, on-press troubleshooting, and technical leadership . This role leads complex problem solving across ink, printhead, media, firmware, and mechanical systems, driving print quality, reliability, and robustness through a combination of deep systems thinking and direct experimentation . The specialist serves as a key decision-maker in resolving ambiguous, cross-functional issues and ensuring successful product delivery. Responsibilities Hands-on system ownership & advanced troubleshooting (Primary) Serve as the technical owner for system-level performance , including print quality, reliability, and production robustness Lead hands-on troubleshooting on industrial web presses , diagnosing complex print defects (banding, mottle, nozzle behavior, edge effects, etc.) Design and execute on-press experiments (DOEs) to isolate root causes and quantify system sensitivities Drive root cause analysis across subsystems (ink formulation, printhead, firmware, mechanics, media) and implement corrective actions Support press bring-up, ramp, customer escalations, and field issues , often in high-pressure situations requiring rapid, data-driven decisions Translate real-world press behavior into actionable engineering insights and design improvements System design & integration leadership Define and develop system-level solutions to optimize ink/media interactions, printhead performance, and image quality Lead integration of subsystems (ink, printheads, m