Customer Care France in Australia

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Commercial Account Executive is responsible for building Commercial-level client relationships within the Victoria market. Individuals who excel at this job have the ability to prospect, develop, and close business in a timely manner while focusing on the clients' requirements. The Commercial AE must have the confidence and ability to negotiate and close agreements with clients and support new customers through our onboarding process. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening skills, organisation and contact management capabilities, we'd love to hear from you. AS A COMMERCIAL ACCOUNT EXECUTIVE, YOU WILL: Achieve sales quotas for allocated accounts on a quarterly and annual basis by developing a sales strategy across the Melbourne territory with a target prospect list and a regional sales plan Develop marketing plans with the marketing team to drive revenue growth across the AI Data Cloud Be the trusted advisor to the custo

Integration meets innovation Celigo is the modern integration platform as a service (iPaaS) that simplifies how companies integrate, automate, and optimize processes. The platform has been ranked #1 in iPaaS user feedback by G2 for five quarters in a row. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain. Celigo is looking for a results-driven Account Executive to own the full sales cycle, from prospecting through close, driving new business in the commercial segment, across Australia and New Zealand. The successful candidate will target and partner with fast-growing companies that will rely on Celigo to streamline operational excellence by providing a market-leading Integration Platform-as-a-Service (iPaaS) connecting cloud and on-premises software applications, allowing businesses to automate workflows and sync data across systems without heavy custom coding. In addition to understanding the demands of greater connectivity, the right candidate should bring a forward-thinking, AI-informed approach to how you work, compete, and win. In summary, if you have the mindset of thinking outside the box, positioning an end to legacy and tools with intelligent automation (to help consumers deliver significantly more without adding complexity to their business), we need to talk to you! What would you do if hired? Prospect and qualify inbound and outbound opportunities within an assigned territory; build pipeline through both direct outreach and Celigo’s partner ecosystem Conduct discovery to understand customer business challenges, integration requirements, and automation opportunities Position Celigo’s iPaaS platform as a strategic enabler for automation, scalability, and operational efficiency — including AI-powered capabilities like runtime AI and agentic workflows Work effectively and efficie

As a Senior Solutions Engineer, you will be the primary technical resource for our ANZ Accounts team. You will share your product and technical expertise across security and observability use cases, through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide customers through POVs, demonstrating Sumo Logic’s ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers’ success. We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more Sumo Logic and the vast problems that it can solve. Responsibilities Partner with the Account Executives / Account Managers to understand customer challenges and mains, and articulate Sumo Logic’s value proposition, vision, and strategy to customers Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers Deliver product and technical demonstrations of the Sumo Logic service Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers Requirem

Here’s a summary of the role: Diligent is seeking Delivery Analyst with Risk & Audit experience to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development Build confidence to lead the implementation process end-to-end independently including eng

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Position The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations. The role focuses on learning payroll processes, mastering support workflows, and resolving standard client issues efficiently. Coordinators rely heavily on documentation and established escalation paths while developing foundational payroll expertise. Success at this level requires strong attention to detail, clear communication with customers, and the ability to follow structured operational processes. As Coordinators gain experience, they are expected to resolve a broader range of payroll inquiries independently and deepen their understanding of payroll systems and regulations. Responsibilities Client Issue Resolution Resolve customer inquiries related to payroll processing, discrepancies, and platform usage. Ensure timely responses via email, chat, phone, and other channels that meet service level agreements (SLAs). Handle customer inquiries according to defined workflows and expectations, such as Remote values and Remote Customer

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Are you interested in relocating to Singapore? Okta is looking for a results-oriented and strategic Head of Marketing who loves driving revenue and digging into new Go-To-Market challenges. You will lead the team of marketing professionals and lead the creation of the plan of programs / regionalized campaigns targeting all segments in the key geographies to fuel our APJ expansion. You are a seasoned growth marketer who thrives in a dynamic environment and moves quickly to build structure and process. You will be comfortable collaborating across the entire APJ leadership team, leading the development of a comprehensive marketing plan, and managing a team of 10+ spanning regional marketing, partner marketing, and customer growth. You will also serve as the primary liaison with global teams, who are based across our corporate offices and remote locations worldwide. If you are successful in this role, Okta will provide you with sponsorship as well as provide a relocation package. DUTIES AND RESPONSIBILITIES: Drive APJ Marketing Strategy and Pipeline Generation: Define and own the comprehensive APJ demand marketing strategy, covering all segments from SMB to the region’s largest accounts, and maximizing total pipeline by integrating deep Business/Sales Development knowledge. Maximize Customer Growth: Define and execute the post-sales marketing strategy, focusing on increasing customer retention and adoption, and accelerating expansion through targeted upse

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government (OAI4G) helps public-sector institutions understand, adopt, and deploy highly capable AI products in support of their missions. The team brings together Sales, Solutions, Partnerships, Technical Success, Legal, Security, Policy, Global Affairs, and other cross-functional partners to help governments use AI responsibly and effectively. As part of OAI4G’s International Public Sector team, you will help public institutions in Australia and New Zealand (ANZ) and APAC translate frontier AI into secure, compliant, mission-aligned outcomes. We work across varied procurement, regulatory, security, sovereignty, and commercial environments, while maintaining a consistent commitment to safety, reliability, and public benefit. About the role We are seeking a senior Account Director (AD) to lead OpenAI’s public-sector work across ANZ, with a wider remit to develop selected priority opportunities across APAC. ANZ will be the centre of gravity for the role: you will build trusted relationships with government leaders, develop and execute account strategies, create and close complex opportunities, and help customers move from initial interest to successful adoption. This is a full-cycle, highly cross-functional sales role that combines technical understanding, strategic vision, partnership management, and value-driven execution. You will work with senior government, operational, technical, procurement, policy, and security stakeholders to identify high-impact AI use cases and translate them into credible commercial and deployment pathways across the OpenAI Platform API and Codex and ChatGPT Enterprise. You will also be an accountable customer leader after signature, working alongside specialist delivery and technical teams to keep customer outcomes, milestones, adoption, risks, and executive alignment on track. The role requires excellent judgement, exec

Datadog is seeking a Regional Content Manager, APJ to accelerate our brand presence and business growth across India, ANZ, and ASEAN. You will lead the development, adaptation, and execution of content strategies that bring Datadog’s global messages to life for diverse local audiences, while creating original, APJ-specific content that resonates with customers across some of the world’s fastest-growing technology markets. Working closely with global and regional teams, you will ensure a consistent brand experience across product messaging, campaigns, events, and digital channels — helping deliver Datadog’s value to audiences in India, Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, and beyond. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute content strategies tailored to APJ markets - including India, ANZ, and ASEAN, assisting content managers in Korea and Japan - spanning campaigns, ABM programs, product launches, customer stories, customer videos, events, and PR initiatives Create and adapt localized storytelling and messaging based on global marketing assets, ensuring cultural and market relevance across diverse APJ audiences Partner with in-market teams to surface regional insights and translate them into compelling content Manage high-quality content creation in collaboration with global teams and external partners, including translation vendors, writers, and creative agencies Manage content publishing across multiple channels - website, social media, blogs, email, and event materials Provide market insights and feedback to global teams to inform broader marketing strategies and initiatives Ensure brand consistency across tone, voice, and messaging in all APJ marketing assets Oversee localization projects inclu

About the Team The GTM Partnerships team is responsible for building a best in class, partner ecosystem in Australia that makes our customers successful, supports the company's mission of reaching AGI, and impacts the revenue growth of the company. About the Role We are hiring a partner director to operationalize, activate, and manage strategic partner relationships in Australia - owning the journey from contract signature to full-scale execution. This role will own all aspects of the partner lifecycle in Australia, from selecting the appropriate potential partners, assessing their alignment with our requirements, onboarding newly signed partners, driving enablement, coordinating joint solution development, and ensuring commercial activation. You will be the connective tissue between OpenAI and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results. This role will report to the APAC Partnerships Lead in Singapore, and this role will be based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: Own the day-to-day relationship with all signed services partners in Australia, acting as the single point of contact across enablement, solutioning, and GTM execution. Drive and manage onboarding across workstreams including sales training, technical enablement, security and provisioning, and support operations. Ensure partner readiness to deploy and resell OpenAI solutions, through shared project plans, milestone tracking, and joint QBRs. Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and localize technical documentation. Monitor partner performance , flag risks early, and drive structured remediation or acceleration plans as needed. Coordinate across OpenAI teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure pa

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Identity Team Okta's internal Identity team secures the foundational trust layer for our modern enterprise. As organizations adopt phishing-resistant MFA, attackers have shifted toward session hijacking and cookie theft. Furthermore, with the rise of autonomous AI workloads, we are extending our platform to protect and govern a growing sprawl of non-human, agentic workflows. Our mission is to ensure every person and machine can safely connect to the right technology at the right time. About the Role As a Staff Engineer at Okta, you will be a technical authority within our internal IAM team, driving the architecture and execution of our identity fabric. You will champion our "Customer Zero" philosophy, partnering with product engineering to deploy Okta's newest features internally before they reach global markets. This role requires a technical leader who acts with ownership and urgency, turning action into traction and ruthlessly simplifying complex problems. You will serve as a mentor, influence architectural decisions, and help determine the future of the platform. Must be a U.S. citizen and will be working within the U.S. boundary to meet requirements of the FedRAMP compliance for Level 2. Here is the complete, consolidated job description tailored for the Staff Engineer level. What You’ll Be Doing (Responsibilities) Drive Customer Zero Execution: Act as a key technical bridge between internal stakeholders, the Okta on Okta team, and core Produ

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. This role will be based out of either Sydney or Melbourne, Australia. What you'll do at Figma: Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at at senior level to build on expansion opportunities Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opp

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Regional Channel Manager on Vanta's Channel & Alliances team, you'll be embedded in the mid-market sales motion — working shoulder-to-shoulder with sales managers and account executives to drive partner-sourced and partner-influenced pipeline across the segment. This is a field execution role. You'll use the partner ecosystem as a multiplier on direct sales coverage, co-selling with regional resellers, VARs, and MSPs to open doors, accelerate deals, and expand Vanta's presence in the market. You won't be managing partner relationships from a distance — you'll be in the field, in the forecast, and in the room. What you’ll do as a Channel Manager at Vanta: Partner with sales managers and AEs to identify and pursue named accounts through channel partners, dividing and conquering coverage across your segment Facilitate account mapping sessions with regional partner sales teams, turning relationships into pipeline Co-sell with partner reps to advance and close partner-sourced and partner-influenced deals Enable regional and tier-2 partners to go to market with Vanta effectively — product positioning, competitive context, and deal support Maintain clean, accurate pipeline data in Salesforce — partner attribution, opportunity staging, and forecast hygiene are core to this role Coordinate closely with Partner Account Managers at deal close to ensure smooth customer handoffs Participate in weekly sales pod syncs and contribute to the FLM's forecast with current partner pipeline data How to be successful in this role: 4+ years of channel or partner experience in software or SaaS Proven ability to co-sell alongside direct sales t

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. What We're About At its core, the Deployment Strategist role centres around using data in operational and real-world action. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality. What We Do As a Deployment Strategist, you’ll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most exciting problems our world faces. Your mission is to synthesise disconnected streams of thought into an understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. You’ll immerse yourself in our customers’ most intricate workflows. You’ll partner with customer teams and explore the data, and delve into the product landscape to enable us to scale. A select number of Deployment Strategists may also be deployed to Palantir internal teams and problems. In this role, the problems you’ll tackle will require a curious and analytical approach, a sharp intuition for product, and a strong degree of user insight to ultimately empower our customers to improve decisions.