Customer Care Representative in Australia

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the role Snowflake is experiencing rapid growth across Australia, and we are scaling our Commercial team to accelerate it. We are looking for a District Manager to lead our Commercial Acquisition team - a quota-carrying, front-line leadership role focused on winning net-new customers for Snowflake in the Australian Commercial segment. You will lead a team of Account Executives to build pipeline, land new logos, and set the foundation for long-term consumption growth. This is a builder's role for a leader who thrives on new-business momentum, coaches with discipline, and embodies Snowflake's values while creating an inclusive, collaborative, high-performing culture. What You Will Own The net-new logo acquisition number for the Australia Commercial segment, including forecast accuracy and consistent execution against plan. A team of Commercial Acquisition Account Executives - hiring, onboarding, coaching, and developing them into high-performing revenue drivers. A repeatable pipeline-generation engine, built in close partnership with Sales Development, Marketing and Partners/Alliances. Territory and account strategy: defining ideal customer profile, prioritising whitespace, and driving disciplined account planning. Cross-functional orchestration with Sales Engineering,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Majors Account Executive for our Sales team. You will own a strategic portfolio of major accounts across the APJ region, driving new business and expansion revenue with data-forward companies where the stakes and the opportunity are both significant. AS A MAJORS ACCOUNT EXECUTIVE AT SNOWFLAKE, YOU WILL: Own end-to-end revenue generation for a defined territory of major accounts, building multi-threaded executive relationships that drive adoption and meaningful expansion Develop and execute account plans that connect Snowflake's Data Cloud capabilities to customer business outcomes, not just technology requirements Navigate complex, multi-stakeholder sales cycles with rigor, using structured discovery, business case development, and executive sponsorship to close large, strategic deals Partner cross-functionally with Solutions Engineering, Customer Success, and Marketing to design go-to-market strategies that create enterprise-wide impact Build a healthy pipeline through a mix of executive engagement, partner channels, and AI-assisted prospecting workflows, maintaining accurate forecasts and tight pipeline hygiene Represent Snowflake at industry events, executive briefings, and field activations to strengthen brand presence and build relationships across your

Reports to: Vice President, Channels and Alliances Location: Remote Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M+ endpoints and 15M+ identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: Huntress is looking for a Reseller Sales Manager to join our new reseller sales team. In this role, you will be responsible for developing and managing reseller partnerships in Australia & New Zealand to support Huntress' continued growth and expansion. You will use your knowledge of the security landscape to open opportunities and build key partner relationships with resellers at the regional and national level(s). This role will work closely with senior sales leaders and other stakeholders on the revenue team to determine the actions necessary to identify opportunities for new routes to market to increase both revenue and the company’s market presence. You will work to identify value creation opportunities, shape and align implementation and support the resell

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is entering a new phase of growth in the ANZ region after five highly successful years on the ground in Australia. To accelerate our momentum, we are seeking an accomplished Account Executive to focus on acquiring new government customers across Australian and New Zealand government organisations. As a key contributor to our ANZ team, you will leverage your expertise to help government organisations streamline their processes, drive operational efficiency, and achieve their strategic goals using Smartsheet’s powerful platform. Reporting to the Regional Director, you will have a pivotal role in delivering transformative outcomes to public sector agencies. You Will: Sell Smartsheet solutions to government decision-makers, developing a deep understanding of public sector challenges, compliance needs, and technology trends. Become an expert in Smartsheet’s features, benefits, and applications, tailoring them to meet government requirements, including those related to procurement and digital transformation initiatives. Confidently present to senior executives across state and federal agencies, aligning Smartsheet solutions with their objectives to improve transparency, collaboration, and service delivery. Run end-to-end persona-based new business sales campaigns targeting appropriate organisations, across all levels of government. Qualify inbound leads and proactively engage in outbound outreach aligned to MEDDICC methodology, ensuring robust discovery and qualification of government opportunities. Develop and exec

Reports to: Manager, Partner Success Location: Remote Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M+ endpoints and 15M+ identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: As a Partner Success Manager, you are the connective tissue between our sales teams and our partners’ long term success. You will join a high energy team focused on a singular mission: ensuring every new partner who joins the Huntress family has a world class onboarding experience. You won’t just point people toward a login screen; you will guide them through a proven process to ensure they are fully operational and ready to take Huntress to market with their own customers. within their first 16 days. You will give more than you take by acting as a dedicated resource for our Channel Account Managers, making sure no partner feels left behind. In this role, you will be the early warning system for our partner community. By keeping a close eye on license deployment, account health,

Reports to: Manager, Sales Development Location: Remote Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M+ endpoints and 15M+ identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: As a Sales Development Representative here at Huntress, you’ll be part of a small but elite team of reps focused on building and expanding our presence within the Australian market. Our Sales Development Representatives will identify potential net-new accounts and engage with already qualified accounts to convert them into meetings for our Account Executive sales team. This role requires both outbound cold calling as well as handling inbound opportunities. You’ll also share our value proposition and answer any questions that arise during the process in a timely manner. Huntress approaches sales as an opportunity to educate our partners through the value we bring. We rely on our SDRs to generate and qualify leads, make outbound calls, and follow up. Respo

Reports to: Senior Manager, Security Operations Center Location: Remote Australia Compensation Range: $110,000 to $140,000 AUD base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: You’re a hands-on SOC Analyst who thrives on detecting and responding to cybercrime. You’ll triage Active Hands-On Keyboard intrusions, track attackers through networks, and help remove them before they achieve their objectives. You’ll contextualise endpoint telemetry, analyse logs, leverage forensic artifacts, and understand malware to uncover the full scope of an intrusion. You give a $ht about protecting customers and improving how the team operates, taking ownership of investigations and acting on the information available. You bring Warrior Spirit to complex incidents, staying resilient and composed under pressure. You are Outcome-Obsessed, measuring your work by the threats contained, cu

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the gross domestic product of the internet. About the team The Platform Sales team works with business-to-business software platforms to help them facilitate payments for their customers using Stripe Connect. Software platforms are businesses that build payments and financial services into their products. Platforms that use Stripe include Shopify, Xero, me&u, and Ignition. What you’ll do As an Account Executive on the Platforms team, focused on existing business, you will use sales and product expertise to drive growth with existing Stripe users. You will help customers understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. These customers include innovative, fast-growing software platforms. Responsibilities Manage and grow a named account list. Develop account plans to win and expand business with upper middle market and enterprise companies. Build and maintain relationships with C-level executives, and coordinate the right executive touchpoints. Contribute to Stripe’s platform partnership strategy, repeatable processes, and scaled engagement models. Develop outbound strategies to create and nurture opportunities. Own the full sales cycle, from lead generation through close, for upper middle market and enterprise companies. Develop relationships with executive stakeholders at new and existing clients. Partner with leaders across Engineering, Product, and Finance to lead complex product workshops and financial analyses. Lead and contribute to team projects that develop and refine the sales process. Partner with Product and Engineering teams to inform product strategy. Who you are You are a skilled salesperson an

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We're looking for an APAC Technical Support Engineer based in Australia to join our global Support Engineering team. This role is designed to overlap with our San Francisco headquarters; Monday thru Friday 9AM-5PM AEST. We are architecting the Technical Support engine . We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators . You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. In this role you will Master the Sentry Ecosystem & Support Elite Developers Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes archite

Location Details: Melbourne, Victoria, Australia At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... GoDaddy is empowering everyday entrepreneurs around the world by providing the tools, insights, and support they need to succeed online. Our mission is to help customers turn their ideas and personal initiative into success. We provide everything needed to build, grow, and manage their businesses online. GoDaddy's Registry team is looking for a Software Development Engineer to join a collaborative Agile team focused on building products and services that power the Registry system. In the role of a Software Development Engineer, you will contribute to user stories. You will build and operate services at the core of the internet. You will take full responsibility for the solutions and systems you build. This is primarily a backend-focused role with opportunities to contribute across the full stack, including UI development. You'll work with modern cloud technologies, scalable distributed services, and AI-assisted engineering tools while building reliable and highly available solutions for GoDaddy Registry! You'll collaborate with engineers across the team, continuously improve code quality and engineering practices, and gain exposure to technologies across the AWS and Java ecosystem. What you'll get to do... Full-stack development: Participate throughout the entire development stack, from UI components through backend services and persistence layers. Build clean, maintainable, and production-ready code with a strong focus on quality and reliability. Cloud infrastructure and applications: Design, develop, maintai

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Account Executive, ANZ, is responsible for expanding sales within the territory of Australia and New Zealand by selling the Jamf platform experience. The role leads growth with both new and existing customers, as well as Reseller and Integrator partners. This position is responsible for driving thought leadership at multiple levels within accounts, concentrating on adoption strategies for implementing the Jamf platform, and assisting in formulating and guiding business validation cases in order to expedite adoption. This role is offered as hybrid, with the expectation to work from our Sydney office at 156 Clarence Street, Level 5, Sydney NSW 2000, three days per week. Applicants must be currently based in Sydney or within a reasonable commuting distance of the Sydney office and have unrestricted work rights in Australia. At this time, we are unable to offer employer sponsorship or support employer-administered work authorisation for this position. #LI-Hybrid What you can expect to do in this role: Learn and understand prospects’ and customers’ Apple platform adoption, growth strategies, and business plans Prescribe near-term and long-term solutions with the Jamf platform experience to meet customers’ goals Structure sales agreements with clients and channel partners Develop expertise and meaningful relationships w

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is moving into its new phase of growth in region after 5 extremely successful years having boots on the ground in Australia. To significantly accelerate our growth, we are looking for an accomplished Enterprise Account Executive . This role will focus on a combination of acquiring new customers and expanding existing accounts within the education sector. You will be based in Sydney or Melbourne and will report to the Sr Regional Director, Enterprise. You Will: Be selling to industry project management experts, therefore it's crucial to be dedicated and fanatical about learning the industry trends and competitor landscape! Be the subject matter expert in the features, benefits and application of Smartsheet’s products and solutions. Have confidence presenting to Senior level executives within Large Enterprise organisations. Qualify inbound leads while running end to end industry verticalised and persona based new business sales outreach campaigns, to companies over 5000 employees Be confident in MEDDICC and have a deep discovery and qualification passion. Drive complex value driven sales motions aligned to prospects strategic goals Be expected to develop your own GTM target account strategy within your assigned territory. Maintain accurate and up-to-date records via SalesForce, run consistent outbound campaigns in Outreach. Exceed quarterly sales targets and work to assigned outbound KPIs Schedule online product demonstrations Develop and maintain structured and comprehensive target account plans Att

About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Sydney . In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own consumption and contracted revenue targets while managing revenue f

Reports to: Senior Manager, Detection Engineering & Threat Hunting Location: Remote Australia Compensation Range: $150,000 to $170,000 AUD base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M+ endpoints and 15M+ identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: Members of the Huntress DE&TH team wake up every morning with the honor of impeding threat actors through a combination of detection engineering and threat hunting. This team sits alongside our 24x7 Security Operations Center, and our Adversary Tactics & Tactical Response function, and plays a pivotal role in detecting threats actors before they get a chance to impact our partner environments. As a Senior Detection Engineering and Threat Hunting (DE&TH) Analyst you should be drawn to the hard problems: detecting stealthy intrusions, managing false positives and false negatives at scale, and uncovering clues that may expose an evolving campaign across Huntres

About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role: We are looking for a Senior Manager of Solutions Architecture to join and lead our our APAC SA team. In this role, you will be responsible for leading a team of Solutions Architects who support our sales teams across pre and post sales. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. This position will be based in Sydney, Australia. What you will do: Lead, develop, and manage an APAC SA team, including training and career development. Ensure technical excellence across the pre and post sales cycle. Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans). Oversee and coach SA engagement on strategic accounts and critical deals. Partner with our engineering org to provide product feedback from the field. Develop repeatable plays from trends your are seeing across your team. Track and report SA performance to Sales and Field Engineering leadership quarterly. Own org planning, staffing, budgeting, and regional recruiting. About you: 8+ years of experience in Solutions Architecture/Engineering, Sales Engineering, or Technic