Customer Experience Manager in Australia

Reports to: Manager, Partner Success Location: Remote Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M+ endpoints and 15M+ identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: As a Partner Success Manager, you are the connective tissue between our sales teams and our partners’ long term success. You will join a high energy team focused on a singular mission: ensuring every new partner who joins the Huntress family has a world class onboarding experience. You won’t just point people toward a login screen; you will guide them through a proven process to ensure they are fully operational and ready to take Huntress to market with their own customers. within their first 16 days. You will give more than you take by acting as a dedicated resource for our Channel Account Managers, making sure no partner feels left behind. In this role, you will be the early warning system for our partner community. By keeping a close eye on license deployment, account health,

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest’s Small Business team connects small businesses with their customers and helps them grow. We’re looking for an experienced leader to oversee our direct advertiser new business segment in Australia & New Zealand. The SMB Sales Manager will drive our go-to-market strategy for new logo acquisition, building sales programs and processes that will bring high-potential ANZ brands onto Pinterest for the first time. Success in this position requires a strong ability to lead and inspire a team, sales and analytical skills to make data-driven decisions, and the ability to manage competing priorities in a highly dynamic team environment. While this role will need to understand our broader SMB ecosystem, it will be laser-focused on our fastest-growing direct advertiser segment and on building the playbook for how new ANZ advertisers start and

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We aren’t looking for someone who simply checks boxes; we’re looking for lifelong learners and "owners" who want to build the future of Identity. Join us. Build a world where Identity belongs to you. The Opportunity: Your Career-Defining Moment The Sales Strategy & Operations team is the engine room of Okta’s growth. We don't just report on the business; we architect it. As a Sales Strategy and Operations Manager for the ANZ region , you will act as a strategic co-pilot to Sales Leadership. This role will also give exposure to strategic initiatives across APJ and Global Sales Operations. This isn't a "back-office" role. This is a high-visibility position for a high-potential talent who wants to own the "How" and "Why" behind our go-to-market execution. Joining us in a time of rapid expansion across APJ, you will leverage the next frontier of technology to redefine what "operational excellence" looks like in the SaaS era. How You Will Make an Impact 1. Strategic Partnership & Sales Advocacy Clear the Path: Partner directly with ANZ Sales Le

Here’s a summary of the role: Diligent is seeking Delivery Analyst with Risk & Audit experience to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development Build confidence to lead the implementation process end-to-end independently including eng

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Position The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations. The role focuses on learning payroll processes, mastering support workflows, and resolving standard client issues efficiently. Coordinators rely heavily on documentation and established escalation paths while developing foundational payroll expertise. Success at this level requires strong attention to detail, clear communication with customers, and the ability to follow structured operational processes. As Coordinators gain experience, they are expected to resolve a broader range of payroll inquiries independently and deepen their understanding of payroll systems and regulations. Responsibilities Client Issue Resolution Resolve customer inquiries related to payroll processing, discrepancies, and platform usage. Ensure timely responses via email, chat, phone, and other channels that meet service level agreements (SLAs). Handle customer inquiries according to defined workflows and expectations, such as Remote values and Remote Customer

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We're currently accepting expression of interest for our Sales team in Sydney, Australia with customer-focused Account Executives who will take ownership of their entire sales cycle and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape. Vanta is growing quickly, we're profitable, and we're continually outpacing our growth targets while maintaining very strong NPS scores. Our Sales team is leading the charge in exceeding our revenue goals and growing our market share as the industry leader in compliance and security. If this sounds like you, and you're excited at the potential to join a growing sales team, we'd love to hear from you. What you’ll do as an Account Executive at Vanta: Identify high-potential business verticals to develop and execute outbound strategies to engage them with Vanta. Manage the entire sales cycle, from initial contact to contract negotiation and closing, with a focus on expediting deals within a 30-day timeframe. Turn our inbound demand into closed-new business and happy Vanta customers. Manage our sales pipeline, improving and maturing our sales process and playbook. Define and communicate the specific benefits of Vanta appropriate for each customer, including making sales materials and demos. Collect insights from prospects for our product development process. How to be successful in this role: Have had a closing and quota-carrying role 2+ years, while consistently exceeding monthly and quarterly sales targets Be experienced in B2B SaaS Be highly empathetic to customers, with a proven track record of long-term customer retention. Possess the technical competency to

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Candidates should have at least one year of full sales-cycle experience from prospecting to closing deals, as well as a minimum of one year selling a complex and technical product or service. Curious, driven, and motivated as a sales person Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, produc

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced enterprise account executive to join our enterprise team, driving revenue from Asia’s largest organisations. The ideal candidate will have a history of driving complex enterprise sales cycles, multi threading and senior stakeholder engagement. This is Smartsheet’s most senior frontline sales role in the Asia region and a history of performing with large enterprise accounts is a must. This position is a 12 month fixed term contract, based in Sydney and reports to the Director for Asia Sales. This role has a team go to market approach and has a designated enterprise sales rep driving account activity plus designated solution engineer and customer success manager assisting with account engagement and solution designs. You Will: Strategically engage senior customer stakeholders with a current Smartsheet footprint and drive additional revenue through new solution upsells. Land and expand with new Logos for Smartsheet by selling our full suite of products and services Grow account footprint and revenue to an ultimate goal of a full enterprise wide contract agreement. Pipeline generation and end-to-end sales cycle management with companies above 5000 employee size using the MEDDICC sales framework. Utilise multithreading and consistent lead outreach, as appropriate, within both new logos and existing customers to drive business growth Conduct consultative and cross-functional discovery calls and act as a Consultant to the Customer to identify their needs and align customer

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Commercial Account Executive is responsible for building Commercial-level client relationships within the Victoria market. Individuals who excel at this job have the ability to prospect, develop, and close business in a timely manner while focusing on the clients' requirements. The Commercial AE must have the confidence and ability to negotiate and close agreements with clients and support new customers through our onboarding process. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening skills, organisation and contact management capabilities, we'd love to hear from you. AS A COMMERCIAL ACCOUNT EXECUTIVE, YOU WILL: Achieve sales quotas for allocated accounts on a quarterly and annual basis by developing a sales strategy across the Melbourne territory with a target prospect list and a regional sales plan Develop marketing plans with the marketing team to drive revenue growth across the AI Data Cloud Be the trusted advisor to the custo

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role This role is part of our ANZ Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners. You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Sydney. In this role, you'll: Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan Win lighthouse accounts through outbound sales outreach Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: 7+ years of direct selling experience in Data and AI or Cloud Designing and executing complex go to market strategies Orchestrating programmatic sales motions with partners Experience operating in fast paced, high growth environments Working directly with c-level executives Leading high-visibility customer events (CAB, conferences, product launches, etc.) Hands on experience with AI tools You might thrive in this role if you: Are customer-cent

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. The opportunity We are looking for an experienced Account Executive to join our Sydney-based sales team and own new-business growth across Malaysia, Singapore, and Hong Kong.You will manage the full Mid-Market sales cycle, from outbound prospecting through to close, while building trusted relationships with senior customer stakeholders across the region. This role requires a consultative, value-based selling approach and the ability to adapt to different APAC markets and buying environments. What you’ll be doing Own new-business sales across Malaysia, Singapore, and Hong Kong. Build and manage a healthy pipeline across Mid-Market and Enterprise accounts. Generate and progress pipeline through a balanced inbound and outbound approach. Ensure at least 40% of total qualified pipeline value is sourced through outbound activity, measured quarterly. Manage the complete sales cycle, from prospecting and discovery through to negotiation and close. Develop compelling, tailored product demonstrations and

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As an SMB Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Evangelize our product by spearheading the growth and adoption of Intercom across our Small Business segment Manage the full sales cycle for Intercom’s Small Business customers, from prospecting to close, through a consu

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to own and drive revenue growth for existing customers in the Social Impact space throughout the APJ region. With an emphasis on Public Sector customers, the Sr. Strategic Account Executive is responsible for revenue retention and cross-selling existing customers. Beyond day-to-day responsibilities of a Strategic Account Executive, this role will help to increase market awareness so that more Social Impact companies are able to deliver life-changing services powered by Twilio’s technology. Responsibilities In this role, you’ll: Develop and implement a comprehensive territory plan to manage and expand our most important customer accounts including Public Sector, Healthcare, Non-profits, and Higher Education. Operate independently with the ability to identify high upside bets that can be executed with limited local resources. Deliver incr

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next New Business Account Executive. About the job This position is needed to lead relationships with our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing. Twilio’s communications business across your assigned customers. As a New Business Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies. Develop, drive, and execute account strategy

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales professional to join our team as a Commercial Account Executive - Growth on a 12 month fixed term contract. You will have a history of performance in quota attainment, expanding customer accounts, and new business acquisition. This important role is part of the Growth Sales team and reports to the Regional Director Growth Sales who is based in Sydney. You Will: Achieve revenue targets by exceeding sales quotas by running a full-cycle sales process Develop and strategise account plans with members of other Smartsheet teams Manage strategic sales motions alongside transactional, high-volume opportunities with both existing customers and new business prospects, up to 500 employees Conduct needs assessment calls with specific prospects Schedule online product demonstrations Ensure Smartsheet's success in the retention and growth of account revenue in collaboration with Customer Success and the Renewals Team Partner with Customer Success to ensure customers are maximizing the value of their Smartsheet solutions and increasing adoption Consult with clients in defining collaboration goals, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion Exceed quotas using a formal understanding of Solution/Consultative Selling Manage your book of business for expansion and up-sell opportunities; partner and grow client relationships Be the subject matter expert of Smartsheet and develop in-depth