Partner Development Director in Australia

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Join our team as a Partner Solution Consultant, a critical role within the Customer Advocacy (CA) technical field organization. You will serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) engine, supporting our sales managers and ecosystem partners. In this role, you are the "quarterback" for all partner engagements within your assigned region. Your mission is to ensure our partners, including resellers, SIs, and MSPs, are technically capable, successful in selling, and effective in delivering our observability solutions across the entire partner lifecycle. You will balance technical enablement and solution support with rigorous delivery governance to drive partner-sourced revenue, ramp consumption and maximize customer impact. What you'll do Partner Enablement & Capability Building: Design and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to close skill gaps and build technical autonomy. Solutioning & Pre-Sales Support: Act as an observability architect and "Swat Team" member for high-value partner-led opportunities, assisting with complex solution design, demonstrations, and Proofs of Value (POVs). Ecosystem Orchestration: Serve as an "air traffic controller" between internal teams (AEs, SCs, TSMs) and partners to determine the best route to success for every customer opportunity sourced by Partners. Operational Management: Maintain projec

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is currently seeking a Partner Enablement Manager and you will work to execute and maintain enablement programs for Smartsheet Partners. You will be a subject matter expert on Smartsheet’s product, sales motion, and partner program. Our partners will recognize you as the resource that helps them sell, deliver, and grow successfully. You’ll use that expertise to create and deliver a programmatic approach to upskilling our partner ecosystem’s skills. This is a high-visibility role at the center of Smartsheet's partner ecosystem in APJ. You will shape how our partners sell, deliver, and grow with Smartsheet, with direct influence on regional revenue and partner success. This role is based in Sydney, reporting to the Senior Director, Strategy. You Will: Support the Global Partner Program Lead in enabling and executing the Aligned Partner Program (e.g., support data collection, process execution and reporting) Execute and manage the Partner Enablement program regionally and work with all key stakeholders to ensure the success of the program Work cross functionally to build partner competency and skills via asynchronous, instructor led, and web based training programs. Facilitate learning sessions, including live in person content delivery, covering a broad range of Smartsheet content: Product, Technical, Use Case, Target Personas, How to Sell, Services Delivery Methodology and Program Enablement. Experience maintaining audience energy level with live and virtual events. Eas

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and technical services

About the Team As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform. As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving. Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a program to shape support as a differentiator in the marketplace through high-quality, white-glove service. You're excited about this opportunity because you will… Collaborate and troubleshoot important issues for Merchants via phone and web Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses Promote retention and overall Merchant success through white-glove service Perform daily phone outreach to proactively resolve issues for Merchants Prioritise and escalate issues in partnership with our teams Managing conflicting deadlines, ensuring cross-functional collaboration Have a solutions-focussed mi

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally Participat e actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission The Global Revenue Enablement (GRE) organisation exists to equip every audience in our ecosystem — field sellers, technical specialists, and partners — with the clarity, content, and skills they need to execute with speed and consistency. But enablement doesn't stop at the field. The fastest path to consumption is a customer who knows exactly how to use what they've bought. That's where Customer Activation comes in. We're building a function that embeds education directly into the account motion — not as a post-sale afterthought, but as a deliberate strategy to accelerate time-to-value, reduce friction in expansion conversations, and protect consumption in accounts that matter most. As the Customer Activation Partner Lead for APJ, you will own this motion across one of Snowflake's most strategically important and fastest-growing regions. You'll work at the intersection of sales, customer success, and learning — translating account intelligence into education plans, and education outcomes into pipeline signals. You'll bring deep relationships with field teams and the commercial instincts to position training not as a line item, but as a growth lever. This is a player, coach role for someone who wants to build. If you've spent your career watching education get un

Work Flexibility: Hybrid Due to rapid growth and increasing demand, we are seeking expressions of interest for an experienced professional to join our team in Perth, Western Australia. This is a unique opportunity to become a key clinical partner in advancing orthopaedic surgery through the application of cutting-edge robotic technology. About the Role As a Robotic Product Specialist, you will play a critical role in supporting orthopaedic surgeons in the planning and execution of robotic-assisted hip and knee replacements using Stryker’s Mako system. This position requires a high level of clinical knowledge, technical acumen, and the ability to thrive in the fast-paced environment of the operating theatre. You will be the primary clinical expert for the Mako system, providing real-time support during procedures and working closely with surgical teams to optimise patient outcomes. Key Responsibilities Serve as the in-theatre expert for Mako-assisted procedures, providing technical and clinical guidance to surgeons and theatre staff. Collaborate with surgical teams to ensure optimal use of the Mako robotic platform during joint replacement surgeries. Conduct pre-operative CT-based planning to assist in surgical case preparation. Maintain a high level of knowledge in orthopaedic surgical techniques, anatomy, and robotic technology. Provide ongoing training and clinical support to hospital staff and surgical teams. What We’re Looking For This role is ideal for someone with a strong clinical background and a passion for surgical innovation. You may come from fields such as: Orthopaedic clinical support Biomedical science/engineering Medical device experience Operating theatre nursing/registered nursing e

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role: We are looking for a Senior Quality Engineer - AI to help shape how StarRez evaluates, validates, and improves AI-powered product experiences. You will play a pivotal role in elevating our quality practices for AI-powered product experiences and tooling. You will be a product expert within our engineering organization, deeply understanding workflows and customer outcomes. This role will balance hands-on individual contributor responsibilities with leading, influencing, and coaching your peers. You’re someone who is passionate about seeing systems holistically and is eager to drive the highest standards of accuracy, safety, usefulness, and reliability. You will help define what "good" AI output means for StarRez, build repeatable evaluation systems, coach reviewers and subject matter experts, and turn subjective feedback into measurable product improvement. You will work at the intersection of AI engineering, product, and domain knowledge — partnering with engineers, product managers, and SMEs to raise the bar on how StarRez evaluates, monitors, and improves AI tools. Key Responsibilities: Lead or contributed to end-to-end AI quality and evaluation strategy for product experiences involving LLMs, RAG, prompts, tool-use, or agent workflows. Provided quality-focused input during ticket grooming, discovery, and feature discussions, with clear guidance on testability, ob

Integration meets innovation Celigo is the modern integration platform as a service (iPaaS) that simplifies how companies integrate, automate, and optimize processes. The platform has been ranked #1 in iPaaS user feedback by G2 for five quarters in a row. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain. Celigo is looking for a results-driven Account Executive to own the full sales cycle, from prospecting through close, driving new business in the commercial segment, across Australia and New Zealand. The successful candidate will target and partner with fast-growing companies that will rely on Celigo to streamline operational excellence by providing a market-leading Integration Platform-as-a-Service (iPaaS) connecting cloud and on-premises software applications, allowing businesses to automate workflows and sync data across systems without heavy custom coding. In addition to understanding the demands of greater connectivity, the right candidate should bring a forward-thinking, AI-informed approach to how you work, compete, and win. In summary, if you have the mindset of thinking outside the box, positioning an end to legacy and tools with intelligent automation (to help consumers deliver significantly more without adding complexity to their business), we need to talk to you! What would you do if hired? Prospect and qualify inbound and outbound opportunities within an assigned territory; build pipeline through both direct outreach and Celigo’s partner ecosystem Conduct discovery to understand customer business challenges, integration requirements, and automation opportunities Position Celigo’s iPaaS platform as a strategic enabler for automation, scalability, and operational efficiency — including AI-powered capabilities like runtime AI and agentic workflows Work effectively and efficie

We’re hiring a Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach to

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Regional Channel Manager on Vanta's Channel & Alliances team, you'll be embedded in the mid-market sales motion — working shoulder-to-shoulder with sales managers and account executives to drive partner-sourced and partner-influenced pipeline across the segment. This is a field execution role. You'll use the partner ecosystem as a multiplier on direct sales coverage, co-selling with regional resellers, VARs, and MSPs to open doors, accelerate deals, and expand Vanta's presence in the market. You won't be managing partner relationships from a distance — you'll be in the field, in the forecast, and in the room. What you’ll do as a Channel Manager at Vanta: Partner with sales managers and AEs to identify and pursue named accounts through channel partners, dividing and conquering coverage across your segment Facilitate account mapping sessions with regional partner sales teams, turning relationships into pipeline Co-sell with partner reps to advance and close partner-sourced and partner-influenced deals Enable regional and tier-2 partners to go to market with Vanta effectively — product positioning, competitive context, and deal support Maintain clean, accurate pipeline data in Salesforce — partner attribution, opportunity staging, and forecast hygiene are core to this role Coordinate closely with Partner Account Managers at deal close to ensure smooth customer handoffs Participate in weekly sales pod syncs and contribute to the FLM's forecast with current partner pipeline data How to be successful in this role: 4+ years of channel or partner experience in software or SaaS Proven ability to co-sell alongside direct sales t

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers leveraging the Jamf platform to manage and secure Apple devices at scale. You will own the customer relationship across your book of business, driving engagement and value realization while partnering cross-functionally to support long-term retention and growth. You will collaborate closely with the broader account team, including Sales and Technical counterparts, to deliver unified customer value and achieve strategic outcomes. This highly visible, customer-facing role requires a blend of strategic thinking, relationship management, technical fluency in the Apple ecosystem, and expertise in the SaaS customer lifecycle. This role emphasizes consistency, execution quality, and proactive customer engagement across a defined book of business. This role is offered as hybrid, with the expectation to be in the office (156 Clarence Street Level 5. Sydney, NSW 2000) 3 days per week. We are only able to accept applications for those based in Australia and have sponsorship to live and work in Australia. # LI -Hybrid What you can expect to do in this role: Serve as the primary post-sale point of contact for assigned accounts, acting as a trusted advisor on Apple device management and security. Build and maintain executive-level and

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . This is an exciting Senior Client Account Manager opportunity in the Pinterest Australia Enterprise team where you will be tasked to nurture existing and establish new relationships across some of our biggest retail accounts, as well as some new activation/growth opportunities. As such, this CAM will thrive working with a variety of customers: from highly complex, large organisations who we have long standing partnerships with, to brands/agencies who may be less familiar with Pinterest. What you’ll do: Deliver sales targets through key account management. Provide your clients with optimisations and recommendations to ensure campaign success using insights and campaign reporting to build your recommendations. Deliver a high volume of customer facing engagements/meetings. Determine short and long range sales revenue plans and track pro

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest’s Small Business team connects small businesses with their customers and helps them grow. We’re looking for an experienced leader to oversee our direct advertiser new business segment in Australia & New Zealand. The SMB Sales Manager will drive our go-to-market strategy for new logo acquisition, building sales programs and processes that will bring high-potential ANZ brands onto Pinterest for the first time. Success in this position requires a strong ability to lead and inspire a team, sales and analytical skills to make data-driven decisions, and the ability to manage competing priorities in a highly dynamic team environment. While this role will need to understand our broader SMB ecosystem, it will be laser-focused on our fastest-growing direct advertiser segment and on building the playbook for how new ANZ advertisers start and

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Australian accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate What you’ll do at Figma: Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams Create thoughtful content to delight customers and internal partners surrounding the Figma platform Collaborate with amazing Figmates to hone your craft and execute daily, we