Jobs in Australia

Product Support Operations Director in Australia

96 active opportunities · Updated October 2026

Explore current product support operations director jobs across Australia. Filter by work mode, employment type, experience, department, date posted and distance.

S
📍 Sydney, AU· Full-time
✓ Quality checkedCompany trend -80%

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales professional to join our team as a Commercial Account Executive - Growth on a 12 month fixed term contract. You will have a history of performance in quota attainment, expanding customer accounts, and new business acquisition. This important role is part of the Growth Sales team and reports to the Regional Director Growth Sales who is based in Sydney. You Will: Achieve revenue targets by exceeding sales quotas by running a full-cycle sales process Develop and strategise account plans with members of other Smartsheet teams Manage strategic sales motions alongside transactional, high-volume opportunities with both existing customers and new business prospects, up to 500 employees Conduct needs assessment calls with specific prospects Schedule online product demonstrations Ensure Smartsheet's success in the retention and growth of account revenue in collaboration with Customer Success and the Renewals Team Partner with Customer Success to ensure customers are maximizing the value of their Smartsheet solutions and increasing adoption Consult with clients in defining collaboration goals, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion Exceed quotas using a formal understanding of Solution/Consultative Selling Manage your book of business for expansion and up-sell opportunities; partner and grow client relationships Be the subject matter expert of Smartsheet and develop in-depth

S
📍 Sydney, AU· Full-time
✓ Quality checkedCompany trend -80%

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is moving into its new phase of growth in region after 5 extremely successful years having boots on the ground in Australia. To significantly accelerate our growth, we are looking for an accomplished Enterprise Account Executive . This role will focus on a combination of acquiring new customers and expanding existing accounts within the education sector. You will be based in Sydney or Melbourne and will report to the Sr Regional Director, Enterprise. You Will: Be selling to industry project management experts, therefore it's crucial to be dedicated and fanatical about learning the industry trends and competitor landscape! Be the subject matter expert in the features, benefits and application of Smartsheet’s products and solutions. Have confidence presenting to Senior level executives within Large Enterprise organisations. Qualify inbound leads while running end to end industry verticalised and persona based new business sales outreach campaigns, to companies over 5000 employees Be confident in MEDDICC and have a deep discovery and qualification passion. Drive complex value driven sales motions aligned to prospects strategic goals Be expected to develop your own GTM target account strategy within your assigned territory. Maintain accurate and up-to-date records via SalesForce, run consistent outbound campaigns in Outreach. Exceed quarterly sales targets and work to assigned outbound KPIs Schedule online product demonstrations Develop and maintain structured and comprehensive target account plans Att

D
📍 Australia· Full-time
✓ Quality checkedCompany trend -100%

As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog’s impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Collaborate cross-functionally with various Datadog teams Drive initial prospect qualification and schedule discovery meetings Develop, present, and implement strategies for acquiring new business Conduct outbound outreach by cold calling and emailing prospective customers Learn to follow a well-defined methodology to help identify a customer's unique needs Who You Are: Motivated by a career in sales Someone with an innate curiosity to learn Have a desire to succeed alongside teammates Proven in your written and verbal communication Comfortable with being able to learn from rejection Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds G

GitAIGoRust
O
📍 Australia· Full-time
✓ Quality checkedCompany trend -90%

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Our team is looking for a Sales Development Representative (SDR) to join our sales organization. This isn't just about hitting call numbers; it's about strategically identifying, engaging, and qualifying high-value target accounts to generate significant pipeline and fuel Okta's continued market leadership. If you have a hunger for exceeding targets and a desire to work on complex, enterprise-level opportunities, we want to talk to you. This role offers a direct pathway to further your career in a dynamic, fast-growing cybersecurity environment. What You'll Do (Your Impact): Spearhead Strategic Outbound Prospecting: You'll own the identification and engagement of key decision-makers within target enterprise accounts, employing sophisticated, multi-channel outreach strategies (call, email, social selling, video). Generate High-Quality Pipeline: Go beyond lead generation. You'll deeply qualify, nurture, and convert prospects into sales-ready meetings and opportunities for our elite Account Executive team. Become an Okta Evangelist: Master Okta's value proposition and articulate how our solutions address critical business challenges and deliver tangible outcomes for diverse enterprise clients. Collaborate for Success: Partner closely with Account Executives, Field Marketing, and Product Specialists to develop targeted campaigns, refine messaging, and ensure seamless deal progression. Data-Driven Execution: Leverage our best-in-class SaaS toolkit (Salesforce, O

AWSRestMachine LearningAI
N
📍 Sydney, Australia, Australia· Full-time
✓ Quality checked

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role You’ll own APAC campaigns and content strategy and execution to drive awareness, engagement, and qualified pipeline. You will bring global campaigns and product launches into APAC by working with the local APAC marketing team to bring these campaigns to life. As well as bringing global campaigns to APAC, you will also create new campaigns from scratch and help to scale these out globally if successful in APAC. These are full integrated campaigns where you own everything from strategy, channel mix, content, messaging and execution (in-partnership with the local APAC marketing team). This role is based in Sydney and will report to the APAC Head of Marketing, partnering closely with APAC regional and global marketing teams. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. What You'll Achieve Lead APAC integrated campaigns from brief to launch to retro: positioning, messaging, channel plan, asset plan, and timeline management across priorit

P
📍 Australia· Full-time
✓ Quality checked

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity The Account Development Representative will have the responsibility of uncovering business needs for Strategic & Enterprise Accounts to build a pipeline for the sales organization. The ADR will collaborate with marketing, sales enablement, & management to create campaigns & prospect to develop to the point of handoff for Sales. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman. What You’ll Do Work with the Account Development Manager & cross functional teams to create strategic targets to identify & generate new & expansion business opportunities Meet or exceed strategic goals & committed targets by engaging with qualified leads & enabling the next step in the sales cycle Qualify opportunities by understanding business challenges while also educating them on the value of our product Complete detailed research within targeted accounts to identify key contacts & critical account information Identify & target strategic new prospect

RestAIGoRust
S
📍 Australia· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for an Solution Engineer who is ready to solve complex data challenges and help enterprises realize the full potential of the AI Data Cloud. While data architecture depth remains important, this role is especially suited to someone who can build trust on the ground, drive technical progress within complex customer environments, and help uncover new opportunities over time. You will also serve as a technical customer advocate internally at Snowflake, ensuring that your customer’s needs drive our product roadmap and innovation. As a Snowflake Solution Engineer you must excel at translating complex technical concepts into compelling business value propositions that resonate with our customers. We look for low-ego individuals who thrive in dynamic and fast-moving environments. At Snowflake, your role isn't just to execute a function, but to challenge assumptions and redefine the future of how work gets done. In this role you will get to: Partner with account executives and cross-functional teams to drive the technical win across the sales cycle Present Snowflake’s vision, platform, and value to technical and executive audiences Work hands-on with customers to demonstrate the value of Snowflake through discovery, demonstrations, workshops, and proof-of-concept eng

PythonSQLAIGo
S
📍 Australia· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solutions Engineer Snowflake is growing fast, and we are looking for a Solutions Engineer to help customers understand, evaluate, and realise the value of the Snowflake AI Data Cloud. In this role, you will partner closely with Sales, Product, Engineering, and Marketing to connect customer business challenges with modern data and AI solutions. You will be a trusted technical advisor throughout the customer journey, combining strong technical depth with customer-facing communication, solution design, and practical execution. What you will do Partner with account executives and cross-functional teams to drive the technical win across the sales cycle. Present Snowflake’s vision, platform, and value to both technical and executive audiences. Work hands-on with prospects and customers through discovery sessions, demonstrations, workshops, and proof-of-concept engagements. Guide customers on modern data architecture, solution design, and implementation approaches across analytics, data engineering, AI/ML, performance, and governance. Translate customer business challenges into practical solution patterns that drive adoption and long-term value. Build trusted relationships with architects, engineers, platform teams, and business stakeholders within strategic accounts. Maintain an

PythonSQLAWSAzure
S
📍 Perth, Western Australia, Australia· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Solutions Engineer — Perth Snowflake is growing fast, and we are looking for a Senior Solutions Engineer to join our ANZ field team in Perth . In this role, you will partner closely with Sales, Product, Engineering, and Marketing to help customers understand, evaluate, and realise the value of the Snowflake AI Data Cloud. This role is aligned to a major enterprise account in the Perth market and is well suited to a strong technical operator who combines customer-facing confidence with practical execution capability. While data architecture depth remains important, this role is especially suited to someone who can build trust on the ground, drive technical progress within complex customer environments, and help uncover new opportunities over time. Experience or strong interest in AI and machine learning deployment workflows will be highly regarded. You will bring strong technical expertise, customer engagement skills, and the ability to connect business challenges to modern data and AI solutions. You should be comfortable presenting to senior stakeholders, leading discovery sessions, building demos, running proofs of concept, and guiding customers on architecture and implementation approaches. As a Senior Solutions Engineer at Snowflake, you will: Partner with account

PythonSQLAWSAzure
S
📍 Barangaroo, New South Wales, Australia· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Principal Solution Engineer who will serve as a dedicated trusted advisor and proactive strategic technology partner for our customers in Financial Services. In this role you will work directly with C-level executives, data leaders, and engineering teams to influence the data, AI and technology roadmap while driving expanded consumption and adoption of Snowflake's AI Data Cloud platform. You will also serve as the technical customer advocate internally at Snowflake, working closely with our product managers and technical executive sponsors to ensure customer needs drive product innovation. As a Snowflake Principal Solution Engineer you must excel at translating complex technical concepts into compelling business value propositions that resonate with executive stakeholders. You thrive in strategic account environments, have exceptional C-level communication skills, and possess the gravitas to influence technology roadmaps at the highest organizational levels. You are equally comfortable presenting to boards and CEOs as you are collaborating with engineering teams and advocating for customer requirements with our internal product organization. In this role you will get to: Present Snowflake's AI Data Cloud technology and strategic vision to C-level execut

PythonSQLGitMachine Learning
S
📍 Australia· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our enterprise sales team is expanding, and we seek a seasoned, outcomes-focused acquisition account executive. The right candidate must be experienced in selling to business and technology stakeholders and have quantifiable C-level relationships within the top Enterprise and Public Sector accounts. In this role, you will use your disciplined and business-aligned prospecting skills to strategically pursue new businesses and land new logos. Your role will encompass prospecting, developing, and closing business in a timely manner while focusing on solving the prospect's business pain points and key challenges and delivering on agreed-upon business value-driven use cases. This role is a unique opportunity to enable our customers to deliver high-visibility, high-impact projects that impact organisational growth and strategic business value. You will be successful in this role if you can act with autonomy, take accountability, and be open to new perspectives and ideas. Our team has a deep curiosity to learn and is always looking for innovative ways to meet and exceed our customers' needs. AS AN ACQUISITION ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Understand Snowflake’s product and ecosystem, conduct discovery calls, facilitate customised demos, and presentations to prospective c

S
📍 Barangaroo, New South Wales, Australia· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our enterprise sales team is expanding, and we seek a seasoned, outcomes-focused acquisition account executive. The right candidate must be experienced in selling to business and technology stakeholders and have quantifiable C-level relationships within the top Enterprise accounts. In this role, you will use your disciplined and business-aligned prospecting skills to strategically pursue new businesses and land new logos. Your role will encompass prospecting, developing, and closing business in a timely manner while focusing on solving the prospect's business pain points and key challenges and delivering on agreed-upon business value-driven use cases. This role is a unique opportunity to enable our customers to deliver high-visibility, high-impact projects that impact organisational growth and strategic business value. You will be successful in this role if you can act with autonomy, take accountability, and be open to new perspectives and ideas. Our team has a deep curiosity to learn and is always looking for innovative ways to meet and exceed our customers' needs. AS AN ACQUISITION ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Understand Snowflake’s product and ecosystem, conduct discovery calls, facilitate customised demos, and presentations to prospective customers. Be a mul

H
📍 Australia· Full-time· Remote
✓ High-confidence listing

From $9.6K/yr

Quick readStrong listing-quality and freshness signals

Reports to: Manager, Sales Development Location: Remote Australia Please note that this is an evergreen requisition and is intended to help us build a pipeline of talented Sales Development Representatives for future opportunities at Huntress. Although there may not be an immediate opening, we’ll continue reviewing applications and may contact candidates whose experience aligns with future hiring needs. What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You’ll Do: As a Sales Development Representative here at Huntress, you’ll be part of a small but elite team of reps focused on building and expanding our presence within the Australian market. Our Sales Development Representatives will identify potential net-new accounts and engage with already qualified accounts to convert them into meetings for our Account Executive sales team. This role requires both outbound cold calling as well as handling inbound opportunities. You’ll also share our value proposition and answer any questions that arise during the process in a timely manner. Huntress approaches sales a

GitAIGoSEM
G
📍 Australia· Full-time· Remote
✓ High-confidence listingCompany trend -60%
Quick readStrong listing-quality and freshness signals

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Security Engineer on GitLab's Security Incident Response Team (SIRT), you will be on the frontline of protecting both GitLab.com and GitLab the company from security threats. You will lead high-impact incidents and investigations, drive continuous improvements in defense, detection and response capabilities, and help scale security operations through automation and intelligent workflows. Operating within a 24/7 global environment (follow the sun model), you will own incidents end-to-end - from detection and triage through containment, eradication, and recovery - while partnering cross-function

PythonReactAWSGCP
G
📍 Australia· Full-time· Remote
✓ High-confidence listingCompany trend -60%
Quick readStrong listing-quality and freshness signals

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Security Engineer on GitLab's Security Incident Response Team (SIRT), you will be on the frontline of protecting both GitLab.com and GitLab the company from security threats. This role operates on a compressed 4-day work schedule, with a full-time week's hours condensed into four longer working days. Shifts run either Sunday through Wednesday or Wednesday through Saturday to provide 24/7/365 security coverage. Your primary focus will be detecting and responding to security incidents during your scheduled shifts. You'll work extensively with our incident response automation tools to inve

PythonReactAWSGCP
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