Services Specialist in Australia

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission The Global Revenue Enablement (GRE) organisation exists to equip every audience in our ecosystem — field sellers, technical specialists, and partners — with the clarity, content, and skills they need to execute with speed and consistency. But enablement doesn't stop at the field. The fastest path to consumption is a customer who knows exactly how to use what they've bought. That's where Customer Activation comes in. We're building a function that embeds education directly into the account motion — not as a post-sale afterthought, but as a deliberate strategy to accelerate time-to-value, reduce friction in expansion conversations, and protect consumption in accounts that matter most. As the Customer Activation Partner Lead for APJ, you will own this motion across one of Snowflake's most strategically important and fastest-growing regions. You'll work at the intersection of sales, customer success, and learning — translating account intelligence into education plans, and education outcomes into pipeline signals. You'll bring deep relationships with field teams and the commercial instincts to position training not as a line item, but as a growth lever. This is a player, coach role for someone who wants to build. If you've spent your career watching education get un

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Position The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations. The role focuses on learning payroll processes, mastering support workflows, and resolving standard client issues efficiently. Coordinators rely heavily on documentation and established escalation paths while developing foundational payroll expertise. Success at this level requires strong attention to detail, clear communication with customers, and the ability to follow structured operational processes. As Coordinators gain experience, they are expected to resolve a broader range of payroll inquiries independently and deepen their understanding of payroll systems and regulations. Responsibilities Client Issue Resolution Resolve customer inquiries related to payroll processing, discrepancies, and platform usage. Ensure timely responses via email, chat, phone, and other channels that meet service level agreements (SLAs). Handle customer inquiries according to defined workflows and expectations, such as Remote values and Remote Customer

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will be the vital technical bridge between our innovative solutions and customer success, utilizing deep technical expertise to drive sales and deliver complex Professional Services across the ANZ. As a Technical Design Architect , you will work closely with Sales, Engineering, and Service teams, becoming a trusted advisor who scopes, sells, and implements strategic solutions for our customers' most challenging data infrastructure problems. Your mission is to translate business needs into powerful, real-world technical outcomes. WHAT YOU'LL DO Design and Deliver Strategic Solutions: Lead the technical scoping, design, and hands-on delivery of complex, large-scale Professional Services solutions, focusing on data migration, replication, and clustering for homogeneous and heterogeneous environments. Drive Pre- and Post-Sales Technical Strategy: Act as a high-level technical consultant to both internal sales teams and external customers, participating in customer evaluations and Proofs of Concept (POCs) to ensure our solutions meet future business continuity and disaster recovery requirements. Automate and Optimize Customer Environments: Develop and implement scripting and automation solutions (e.g., in Python or for APIs) to seamlessly integrate Pure Storage into a customer’s operational environment and streamline data migration and replication processes. Influence Technical Direction and Standards: Advise

Here’s a summary of the role: Diligent is seeking an experienced Advisory & Consulting Manager (Risk & Audit) to join our growing Professional Services team, driving successful SaaS implementation delivery, client onboarding, and consulting engagements that deliver measurable value for our customers. In this role, you will lead customer adoption and implementation projects for Diligent’s Governance, Risk and Compliance solutions, with a strong focus on driving successful delivery, maintaining operational consistency, and executing implementations in line with Diligent’s established Services Strategy methodology. If you are a highly operational, execution-focused project leader who is passionate about technology and innovation, driven by creating meaningful client impact, building trusted partnerships, and delivering sustainable growth through exceptional consulting services, this is your next move. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Leading multiple end-to-end implementation of Diligent solutions for clients, from project kick-off through to go-live, ensuring projects are delivered on time and within scope. Proactively manage portfolio operations, accurate time and scope capture within project, project financials, team utilization, and time management. Mobilize the right team resources to ensure projects are delivered successfully, delays and overrun

Here’s a summary of the role: Diligent is seeking Delivery Analyst with Risk & Audit experience to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development Build confidence to lead the implementation process end-to-end independently including eng

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for people who have a strong background in data science and cloud architecture to join our AI/ML Workload Services team to create exciting new offerings and capabilities for our customers! This team within the Services Delivery group will be working with customers using Snowflake to expand their use of the Data Cloud to bring data science pipelines from ideation to deployment, and beyond using Snowflake's features and its extensive partner ecosystem. The role will be highly technical and hands-on, where you will be designing solutions based on requirements and coordinating with customer teams, and where needed Systems Integrators. AS A SR. TECHNICAL ARCHITECT, AI/ML AT SNOWFLAKE, YOU WILL: Be a technical expert on all aspects of Snowflake in relation to the AI/ML workload Build, deploy and ML pipelines using Snowflake features and/or Snowflake ecosystem partner tools based on customer requirements Work hands-on where needed using SQL, Python, and APIs to build POCs that demonstrate implementation techniques and best practices on Snowflake technology for GenAI and ML workloads Follow best practices, including ensuring knowledge transfer so that customers are properly enabled and are able to extend the capabilities of Snowflake on their own Maintain deep unders

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Our Solution (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining Couchbase advantages and differentiators, and how our Couchbase solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value. This specific position focuses on assisting customers who interact with our technology via application code and the application development process. This development centric position requires experience in Presales, software development experience as well as time developing business solutions. Experience with one or more Enterprise Programming Languages and Solution Development methodologies. Location: S

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . The Role: Identify and qualify new logo prospects through inbound leads and outbound prospecting Create and manage prospecting initiatives to generate new qualified opportunities to build sales pipeline Conducting high level qualifying conversations with our core audience in a consultative approach using video conferencing tools or phone. Following up on leads and conduct research to identify potential prospects within defined territories/

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview Sony Interactive Entertainment is seeking a highly organised and technically savvy Network Planning Analyst to join our NetTeam in Adelaide. NetTeam builds, operates and maintains a global IP network supporting multiple Sony Interactive Entertainment products and services. In this role, you will provide operational and coordination support to the Network Planning team, helping to ensure network data, documentation, systems and processes remain accurate, current and effectively managed. You will also work closely with internal business functions and external suppliers to coordinate tasks, track deliverables and report progress. This is a hands-on role suited to someone who is comfortable working autonomously, proactively engaging with stakeholders and bringing structure and clarity to complex or changing priorities. You will need to be confident working with technical information, systems and data, while maintaining a strong focus on accuracy, organisation and delivery. Responsibilities: Provide operational coordination and support to the Network Planning team. Coordinate tasks and information across multiple groups to ensure actions are clearly understood and progressed. Maintain project and activity status trackers, incorporating updates from regula

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. JOB FAMILY SUMMARY: The Account and Implementation Management Team provides a wide range of services to Mindbody customers who wish to engage with a single-point-of-contact for their account and technical management needs. The team also provides support for multiple types of one-time project engagements from onboarding to mass data changes within the software. JOB SUMMARY: A Technical Account Manager (TAM) provides account management support to their assigned base by gaining an understanding of a customer’s business model to develop solutions that meet the customer’s needs within the software and improve efficiencies. The incumbent is required to develop relationships with both customers and internal resources to ensure a customer’s success. The TAM is responsible for managing the customer experience by educating customers on best practices, acting as their liaison for all things Mindbody and delivering services in a way that our customers are delighted to do business with Mindbody. MINIMUM QUALIFICATIONS AND REQUIREMENTS: • Bachelor’s Degree or equivalent experience. • Three (3) years of experience in a client facing, high-level, cus

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the gross domestic product of the internet. About the team The Platform Sales team works with business-to-business software platforms to help them facilitate payments for their customers using Stripe Connect. Software platforms are businesses that build payments and financial services into their products. Platforms that use Stripe include Shopify, Xero, me&u, and Ignition. What you’ll do As an Account Executive on the Platforms team, focused on existing business, you will use sales and product expertise to drive growth with existing Stripe users. You will help customers understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. These customers include innovative, fast-growing software platforms. Responsibilities Manage and grow a named account list. Develop account plans to win and expand business with upper middle market and enterprise companies. Build and maintain relationships with C-level executives, and coordinate the right executive touchpoints. Contribute to Stripe’s platform partnership strategy, repeatable processes, and scaled engagement models. Develop outbound strategies to create and nurture opportunities. Own the full sales cycle, from lead generation through close, for upper middle market and enterprise companies. Develop relationships with executive stakeholders at new and existing clients. Partner with leaders across Engineering, Product, and Finance to lead complex product workshops and financial analyses. Lead and contribute to team projects that develop and refine the sales process. Partner with Product and Engineering teams to inform product strategy. Who you are You are a skilled salesperson an

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. JLL is seeking an experienced and dynamic Centre Manager to lead the management of Rundle Place, a premier retail asset in Adelaide, South Australia. This is an exceptional opportunity to take ownership of a high-profile shop

We’re looking for a Customer Success Manager (12 month contract) to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. In this role, you will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products. Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices. Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion. Log feature requests and update customer account notes in Salesforce. Identify and escalat

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Core Infrastructure team at Stripe is entrusted with developing and maintaining the infrastructure utilized by all product teams to create services that underpin all Stripe business operations. This includes defining and executing a vision that ensures industry-leading scale and availability, and actively balancing these concerns with efficiency, latency, and organizational health. We are committed to advancing new distributed services and scaling existing technologies across the industry, in close collaboration with various teams to support their current and future demands, and various external partners in the open source community. Our infrastructure supports businesses worldwide by processing payments, managing marketplaces, assisting entrepreneurs in launching internet businesses, and more. The Infrastructure organization comprises teams responsible for operating system components, databases, caching, high availability, disaster recovery, cloud infrastructure, Linux servers, container orchestration, mesh networking, service discovery, change management, and network edge infrastructure. What you'll do As a Software Engineer on the Infrastructure team, you will be part of a team that is in charge of building the core infrastructure used by product teams which support our business. Examples include control plane services responsible for managing our primary database and cache infrastructure as well as building automation around managing

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Principal Solution Engineer who will serve as a dedicated trusted advisor and proactive strategic technology partner for our customers in Financial Services. In this role you will work directly with C-level executives, data leaders, and engineering teams to influence the data, AI and technology roadmap while driving expanded consumption and adoption of Snowflake's AI Data Cloud platform. You will also serve as the technical customer advocate internally at Snowflake, working closely with our product managers and technical executive sponsors to ensure customer needs drive product innovation. As a Snowflake Principal Solution Engineer you must excel at translating complex technical concepts into compelling business value propositions that resonate with executive stakeholders. You thrive in strategic account environments, have exceptional C-level communication skills, and possess the gravitas to influence technology roadmaps at the highest organizational levels. You are equally comfortable presenting to boards and CEOs as you are collaborating with engineering teams and advocating for customer requirements with our internal product organization. In this role you will get to: Present Snowflake's AI Data Cloud technology and strategic vision to C-level execut