Tools And Automation Engineer in Australia

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role The AI Outcomes Manager is DevRev's unified post-sales owner — bringing Customer Success and Customer Support together into a single role. Instead of handoffs between siloed teams, you own accounts end-to end: resolving issues, driving adoption, managing escalations, and making sure customers extract measurable value from what they bought. You manage each account by its health and needs — proactively spotting risk and opportunity — rather than by whether a given interaction is labelled "support" or "success." AI is your multiplier, not a tool you use on the side. Our AI agent handles first-line triage, ticket classification, routing, knowledge retrieval, and deflection — so you can focus on what AI can't do: complex judgment, strategic enablement, relationship building, and driving outcomes. You'll be measured not just by what you do directly, but by how well you leverage AI to scale across a full portfolio. What you'll own Your portfolio — a book of enterprise and growth accounts under single, accountable ownership. The model protects depth over volume. The customer relationship, end-to-end Own accounts from implementation and go-live through adoption, renewal health, and expansion. Be the customer's

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role: We are looking for a Senior Quality Engineer - AI to help shape how StarRez evaluates, validates, and improves AI-powered product experiences. You will play a pivotal role in elevating our quality practices for AI-powered product experiences and tooling. You will be a product expert within our engineering organization, deeply understanding workflows and customer outcomes. This role will balance hands-on individual contributor responsibilities with leading, influencing, and coaching your peers. You’re someone who is passionate about seeing systems holistically and is eager to drive the highest standards of accuracy, safety, usefulness, and reliability. You will help define what "good" AI output means for StarRez, build repeatable evaluation systems, coach reviewers and subject matter experts, and turn subjective feedback into measurable product improvement. You will work at the intersection of AI engineering, product, and domain knowledge — partnering with engineers, product managers, and SMEs to raise the bar on how StarRez evaluates, monitors, and improves AI tools. Key Responsibilities: Lead or contributed to end-to-end AI quality and evaluation strategy for product experiences involving LLMs, RAG, prompts, tool-use, or agent workflows. Provided quality-focused input during ticket grooming, discovery, and feature discussions, with clear guidance on testability, ob

Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence. You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder. What you’ll do here Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups Solve incoming technical support requests in a timely manner, including urgent, high-severity cases Communicate clearly and tactfully with customers throughout the support lifecycle Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved Identify and communicate product usage trends, bugs, and feature requests Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls Document customer activity in accordance with internal and external security standards Guide and mentor new team members on support processes and procedures Contribute to product documentation, customer knowledge base articles, and best practice guides Improve support processes, tools, and workflows in collaboration with the broader team Participate in a periodic on-call rotation for production-down issues What we’re looking for 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products 5+ years of experience supporting enterprise customers 2+ years of experience diagnosing production network connectivity and performance issues Strong problem-solving, analytical, and troubleshooting skills Clear, thoughtful communication skills, both verbal and written Experience with Terraform Experience with major

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We’re looking for a motivated Account Manager to take ownership of the expansion and retention of Vanta’s APAC customers by developing and maintaining strong relationships with our customers. You will serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security program. The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Net Revenue Retention with a particular focus on expansion. They will ensure customer’s security and compliance goals are aligned to their company growth needs and with Vanta’s solutions. This role is Sydney, Australia based and has a hybrid in office requirement. What you’ll do as an Account Manager - APAC at Vanta: Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner. Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers. Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts. Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc. Manage the entire sales cycle of any expansion or renewal opportu

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission The Global Revenue Enablement (GRE) organisation exists to equip every audience in our ecosystem — field sellers, technical specialists, and partners — with the clarity, content, and skills they need to execute with speed and consistency. But enablement doesn't stop at the field. The fastest path to consumption is a customer who knows exactly how to use what they've bought. That's where Customer Activation comes in. We're building a function that embeds education directly into the account motion — not as a post-sale afterthought, but as a deliberate strategy to accelerate time-to-value, reduce friction in expansion conversations, and protect consumption in accounts that matter most. As the Customer Activation Partner Lead for APJ, you will own this motion across one of Snowflake's most strategically important and fastest-growing regions. You'll work at the intersection of sales, customer success, and learning — translating account intelligence into education plans, and education outcomes into pipeline signals. You'll bring deep relationships with field teams and the commercial instincts to position training not as a line item, but as a growth lever. This is a player, coach role for someone who wants to build. If you've spent your career watching education get un

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Commercial Account Executive is responsible for building Commercial-level client relationships within the Victoria market. Individuals who excel at this job have the ability to prospect, develop, and close business in a timely manner while focusing on the clients' requirements. The Commercial AE must have the confidence and ability to negotiate and close agreements with clients and support new customers through our onboarding process. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening skills, organisation and contact management capabilities, we'd love to hear from you. AS A COMMERCIAL ACCOUNT EXECUTIVE, YOU WILL: Achieve sales quotas for allocated accounts on a quarterly and annual basis by developing a sales strategy across the Melbourne territory with a target prospect list and a regional sales plan Develop marketing plans with the marketing team to drive revenue growth across the AI Data Cloud Be the trusted advisor to the custo

We’re hiring a Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach to

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role This role is part of our ANZ Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners. You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Sydney. In this role, you'll: Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan Win lighthouse accounts through outbound sales outreach Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: 7+ years of direct selling experience in Data and AI or Cloud Designing and executing complex go to market strategies Orchestrating programmatic sales motions with partners Experience operating in fast paced, high growth environments Working directly with c-level executives Leading high-visibility customer events (CAB, conferences, product launches, etc.) Hands on experience with AI tools You might thrive in this role if you: Are customer-cent

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Sydney. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production. Build full-stack systems that deliver customer value and sharpen how we learn. Embed closely with customer teams, understand their needs, and guide adoption of what you build. Scope work, sequence delivery, and remove blockers early. Make trade-offs between scope, speed, and quality; adjust plans to protect delivery. Contribute directly in the code when progress or clarity depends on it. Codify working patterns into tools, playbooks, or building blocks that others can use. Share field feedback that helps Research and Product understand where the models succeed and where they can improve. Keep teams moving through clarity and follow-through. You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work. Have scoped and delivered complex systems in fast-moving or ambiguous environments. Write and review production-grade code across frontend and backend using Python, JavaScr

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for an experienced Senior Solution Engineer based in Canberra to drive growth and technical strategy within the Australian Federal Public Sector . In this role, you will be dedicated to solving our government customers' most complex data challenges and closing large, impactful deals. This is an office- and customer-facing role requiring high in-person contact with key stakeholders across Canberra (this is not a remote position). You will work hand-in-hand with our sales team and channel partners to understand customer requirements, build trusted executive relationships, deliver compelling value-based demonstrations, lead enterprise Proofs of Concept (PoCs), and ultimately secure new business. As a Snowflake Senior Solution Engineer, you share our passion for reinventing the data space, thrive in a dynamic environment, and possess the flexibility and drive to jump in and get things done. You are equally comfortable in both business and technical contexts, moving seamlessly between executive briefings and technical deep-dives. In This Role You Will Get To: Partner with Sales: Develop deep trust and strong strategic partnerships with Sales Executives to navigate and win complex sales cycles. Build Market Champions: Identify, foster, and develop technical and exe

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for people who have a strong background in data science and cloud architecture to join our AI/ML Workload Services team to create exciting new offerings and capabilities for our customers! This team within the Services Delivery group will be working with customers using Snowflake to expand their use of the Data Cloud to bring data science pipelines from ideation to deployment, and beyond using Snowflake's features and its extensive partner ecosystem. The role will be highly technical and hands-on, where you will be designing solutions based on requirements and coordinating with customer teams, and where needed Systems Integrators. AS A SR. TECHNICAL ARCHITECT, AI/ML AT SNOWFLAKE, YOU WILL: Be a technical expert on all aspects of Snowflake in relation to the AI/ML workload Build, deploy and ML pipelines using Snowflake features and/or Snowflake ecosystem partner tools based on customer requirements Work hands-on where needed using SQL, Python, and APIs to build POCs that demonstrate implementation techniques and best practices on Snowflake technology for GenAI and ML workloads Follow best practices, including ensuring knowledge transfer so that customers are properly enabled and are able to extend the capabilities of Snowflake on their own Maintain deep unders

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for an Solution Engineer who is ready to solve complex data challenges and help enterprises realize the full potential of the AI Data Cloud. While data architecture depth remains important, this role is especially suited to someone who can build trust on the ground, drive technical progress within complex customer environments, and help uncover new opportunities over time. You will also serve as a technical customer advocate internally at Snowflake, ensuring that your customer’s needs drive our product roadmap and innovation. As a Snowflake Solution Engineer you must excel at translating complex technical concepts into compelling business value propositions that resonate with our customers. We look for low-ego individuals who thrive in dynamic and fast-moving environments. At Snowflake, your role isn't just to execute a function, but to challenge assumptions and redefine the future of how work gets done. In this role you will get to: Partner with account executives and cross-functional teams to drive the technical win across the sales cycle Present Snowflake’s vision, platform, and value to technical and executive audiences Work hands-on with customers to demonstrate the value of Snowflake through discovery, demonstrations, workshops, and proof-of-concept eng

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solutions Engineer Snowflake is growing fast, and we are looking for a Solutions Engineer to help customers understand, evaluate, and realise the value of the Snowflake AI Data Cloud. In this role, you will partner closely with Sales, Product, Engineering, and Marketing to connect customer business challenges with modern data and AI solutions. You will be a trusted technical advisor throughout the customer journey, combining strong technical depth with customer-facing communication, solution design, and practical execution. What you will do Partner with account executives and cross-functional teams to drive the technical win across the sales cycle. Present Snowflake’s vision, platform, and value to both technical and executive audiences. Work hands-on with prospects and customers through discovery sessions, demonstrations, workshops, and proof-of-concept engagements. Guide customers on modern data architecture, solution design, and implementation approaches across analytics, data engineering, AI/ML, performance, and governance. Translate customer business challenges into practical solution patterns that drive adoption and long-term value. Build trusted relationships with architects, engineers, platform teams, and business stakeholders within strategic accounts. Maintain an

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is growing fast, and we are looking for a Solutions Engineering Manager to lead and develop a high-performing team of Solutions Engineers. In this role, you will partner closely with Sales, Product, Engineering, Marketing, and other cross-functional teams to drive technical sales success, support customer growth, and help customers realise the value of the Snowflake AI Data Cloud. You will combine people leadership, technical credibility, and commercial judgment to scale team performance across complex enterprise opportunities. This is a strategic leadership role focused on coaching, team development, technical sales execution, and cross-functional alignment. In some environments, this role may be less hands-on technically than an individual contributor Solutions Engineer role and more focused on enabling the team to execute at a high level. What you will do Lead, coach, and develop a team of Solutions Engineers to drive strong technical and business outcomes across the sales cycle Partner with account executives and sales leadership to drive technical win strategies across new business and expansion opportunities Build a high-performance team culture grounded in accountability, collaboration, coaching, and continuous development Support team members in customer d

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Solutions Engineer — Perth Snowflake is growing fast, and we are looking for a Senior Solutions Engineer to join our ANZ field team in Perth . In this role, you will partner closely with Sales, Product, Engineering, and Marketing to help customers understand, evaluate, and realise the value of the Snowflake AI Data Cloud. This role is aligned to a major enterprise account in the Perth market and is well suited to a strong technical operator who combines customer-facing confidence with practical execution capability. While data architecture depth remains important, this role is especially suited to someone who can build trust on the ground, drive technical progress within complex customer environments, and help uncover new opportunities over time. Experience or strong interest in AI and machine learning deployment workflows will be highly regarded. You will bring strong technical expertise, customer engagement skills, and the ability to connect business challenges to modern data and AI solutions. You should be comfortable presenting to senior stakeholders, leading discovery sessions, building demos, running proofs of concept, and guiding customers on architecture and implementation approaches. As a Senior Solutions Engineer at Snowflake, you will: Partner with account