Jobs in Canada

Ai Engineering Director in Toronto

363 active opportunities · Updated October 2026

Explore current ai engineering director jobs in Toronto. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Toronto, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Role: Tubi is one of the largest free streaming platforms in the US, serving a large-scale streaming audience across Web, iOS, Android, Roku, Fire TV, Apple TV, and game consoles. Quality at this scale isn't a checkbox — it's a competitive advantage. We're looking for an Automation Engineering Manager to lead the team responsible for building and operating Tubi's multi-platform test automation infrastructure. You will own the strategy, tooling, and execution quality across our client surfaces — from video playback and ad delivery to content discovery and onboarding. This role is for a hands-on technical leader who can set direction, influence cross-functional roadmaps, and stay close enough to the code to guide architecture, review critical implementation decisions, and unblock complex technical issues. You will build a team that ships reliable automation at speed — and you will help the team move toward AI-native automation practices: fluent in AI tooling, proactive about applying it, and disciplined about using it responsibly. This is a hybrid role based out of either our San Francisco or Toronto office. You must be willing to travel to either location at least 2 days a week. What You'll Do: Test Strategy & Quality Planning Define and own Tubi's multi-platform automation strategy — covering Web, iOS, Android, CTV (Roku, Fire TV, Apple TV, Smart TVs, game consoles), and API layers. Establish testing standards, coverage targets, and quality gate policies across the CI/CD pipeline to protect release confidence and production reliability. Design specialized test strategies for business-critical scenarios: video playback (HLS/DASH), ad insertion, content recommendation surfaces, and user authentication flows. Use AI-assisted analysis (e.g., failure pattern clustering, test gap detection) to continuously improve test strategy based on real production signal and defect trends — not gut instinct. Automation Framework & Infrastructure Lead the

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📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listingCompany trend -63.6%

From C$168K/yr

Quick readStrong listing-quality and freshness signals

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Secures AI Team The Okta Secures AI Team is building the future of digital identity management. The way companies are using agents and allowing them access is undergoing a fundamental shift, enabling teams to move fast while staying secure. Our North Star is clear: To get AI right, you have to get identity right. We are not just managing identities; we are building the industry's first Identity Security Fabric for the agentic era. As organizations rapidly deploy AI, these non-human entities are acting with access to critical tools, often bypassing traditional perimeters and creating a 'Shadow AI' crisis. Our mission is to move identity from a reactive gatekeeper to a unified control plane, transforming AI risk into business ROI. We are tackling this by implementing a comprehensive four-pillar maturity model: Discover, Onboard, Protect, and Govern. We are driving innovation by defining the standards for Agentic Identity—including pioneer work with securing AI Agents and support for protocols like MCP. You will be helping us build the infrastructure that allows enterprises to scale AI safely, ensuring every access decision—whether made by a human or an automated agent—is authenticated, authorized, and audited at scale. We are a diverse team of engineers, product managers, and designers who are bringing Okta’s expertise in identity to define the future of Agent Identity management, focusing on enablement while staying secure. About the role &n

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📍 Toronto, Ontario, Canada· Full-time
✓ Quality checkedCompany trend -100%

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's Core Platform team provides the foundational infrastructure that powers all engineering at Vanta. We're expanding upmarket to support enterprise customers, which requires strategic investment in platform systems that ensure security, reliability, and developer productivity at scale. As we expand upmarket to support enterprise and regulated customers, we’re investing heavily in platform capabilities that scale securely while reducing cognitive load for product teams. As the Engineering Manager, Core Platform at Vanta, you'll own the foundational infrastructure that every engineer builds on, ensuring it scales with company growth while remaining fast, simple, and reliable. This team’s ownership spans shared services infrastructure, observability and monitoring, datastore management, and async work systems. Our Engineering Managers develop and grow high-performing teams that deliver significant value to our customers and enable our business to scale. This role sits at the intersection of technical architecture and team development, with real authority to set direction and grow a world-class platform team. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an Engineering Manager at Vanta: Lead and grow high-performing platform engineering teams that deliver reliable, scalable infrastructure and operational excellence for Vanta’s products and customers Set technical direction and drive multi-quarter platform initiatives spanning infrastructure reliability, security, scalability, and developer experience across shared systems and services Partner closely with product engineerin

MongoDBAWSRestAI
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📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -72.4%

From C$172K/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As the Engineering Manager for the Lakehouse Foundation team, you will lead a group of engineers responsible for the foundational data layer that all of Lyft's data systems and emerging AI workloads are built on. The team owns catalog and metadata management, table formats and storage, and the access patterns and gateways through which other engineering teams interact with Lyft's data. As Lyft converges on a unified lakehouse architecture, this team builds and operates the single source of truth that powers analytics, machine learning, experimentation, and every business decision made from data. You will play a key role in shaping the team's technical direction, partnering with peer Data Platform teams on a multi-year platform evolution, and developing engineers who operate with autonomy on systems of significant scale and complexity. Lyft's Infrastructure teams build the foundational systems that the rest of engineering depends on to move fast, ship reliably, and scale efficiently. These are high-leverage roles where the work you and your team do has a multiplicative effect across the company. We're looking for experienced leaders who can balance the discipline of operating critical infrastructure with the curiosity to keep evolving how Lyft builds. Engineering at Lyft is a place where managers and engineers operate with high ownership and strong technical judgment. Our engineers expect their managers to be honest, available, and focused on the work that matters: developing their teams, removing obstacles, and giving people the support they need to do their best work. We build teams that are inclusive, technically rigorous, and have a strong sense of ownership for what they build. Responsibilities: Lead a team responsible for Lyft's foundational data layer, including catalog and metadata management,

RestMachine LearningAIGo
T-
📍 Toronto, Canada· Full-time
✓ High-confidence listing

From C$1.4M/yr

Quick readStrong listing-quality and freshness signals

About the Role: Tubi's content platform is the engine behind one of the largest free streaming services in the world. Every play, every deal, every creator, every frame of video flows through systems CPE owns, and the surface area is enormous. Distributed services running on the hottest path of Tubi's traffic. Video pipelines processing one of the largest workloads in streaming. Workflow engines automating the operations that used to consume entire teams. Creator-facing products turning a back-office process into a real platform. And on top of all of it, an AI-native rebuild of the CMS that most companies aren't willing to attempt. This isn't a single-domain role. It's a platform where backend, frontend, video, infrastructure, and applied AI all collide at the scale where decisions actually matter, where an architectural choice ripples across millions of titles and billions of requests, and where the difference between "good enough" and "great" shows up in revenue. We're looking for builders who want to range across domains — backend one quarter, frontend the next, applied AI the one after that — and who want their work to be felt: by viewers when a title plays instantly, by creators when they go live the same day, by Content Ops when a workflow runs itself, and by the business when the platform stops being a cost center and starts being a force multiplier. The infrastructure is already there. The mandate is already there. What's missing is the people who want to build the thing, not talk about it. Come build it. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: You'll work on systems that sit at the heart of Tubi's business, where the content pipeline meets the viewer, the creator, and increasingly, the AI agent. The work spans the full stack of a modern content platform: distributed services, video infrastructure, workflow automation, and applied AI, all running at

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📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listingCompany trend -63.6%

C$108K – C$135K/yr

Quick readStrong listing-quality and freshness signals

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. This is a contract position through our staffing partner Magnit. 108,000.00 - 135,000.00 - 162,000.00 CAD Annual This role is not eligible for the Okta-sponsored benefits listed below. Magnit will provide any locally required benefits. Okta seeks a skilled Senior Recruiter to drive full-lifecycle recruitment and build strategic talent pipelines for our Engineering organization across North America. As part of our AMER Tech Recruiting team, you will be a trusted talent advisor responsible for sourcing, engaging, and delivering top-tier engineering talent while maintaining an "always recruiting" mindset in a fast-paced, high-growth environment. What You'll Be Doing Own full-lifecycle recruitment for Engineering and technical roles (Software Engineering, Site Reliability, Security, TPM, Product) across US & Canada, managing a flexible req load that scales with business priorities. Partner strategically with hiring managers and leadership to understand talent needs, define role scope, advise on talent gap mitigation, and challenge assumptions to ensure hiring decisions strengthen long-term organizational capability. Build and execute talent strategies that balance external hiring with internal mobility, creating sustainable pipelines that reflect commitment to diversity, inclusion, and high-performing engineering culture. Drive metrics-informed recruiting decisions by developing KPIs, analyzing recruiting data, and using insights to optimi

AWSRestMachine LearningAI
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📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listing

$175K – $225K/yr

Quick readStrong listing-quality and freshness signals

About Clutch Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee. Named one of Canada's Top Growing Companies two years in a row and awarded a spot on LinkedIn's Top Canadian Startups list, we're looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017. Clutch is backed by world-class investors including Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To learn more, visit clutch.ca Technology Full TypeScript stack for front- and back-end, with some legacy JavaScript Front-end: ReactJS app with functional components and context API Back-end: ExpressJS with PostgreSQL database and Sequelize ORM Microservices architecture using Docker, Terraform, AWS ECS, and other AWS services Interservice communication via RabbitMQ and Apache Kafka About the role Clutch is seeking a Team Lead, Software Engineering to lead a team of engineers building and scaling our platform. This is a player-coach role: you'll split your time roughly evenly between hands-on engineering and team leadership, mentoring engineers, owning team delivery, and partnering with product to ship work that moves the business forward. You'll partner closely with other engineering leaders on technical direction and cross-team initiatives while owning the health, growth, and execution of your team. What you'll do Lead a team of 3–5 engineers, owning their growth, performance, career development, and day-to-day delivery Stay hands-on, contributing roughly half your time to code, architecture, and technical design across the stack Partner with Product, Design, and Data to translate business priorities into a clear roadmap and well-scoped engineering work Drive execution and de

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📍 Toronto, Canada· Full-time
✓ Quality checkedCompany trend -91.4%

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

Machine LearningAIGo
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📍 Toronto, Canada· Full-time
✓ Quality checkedCompany trend -91.4%

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are a brand new team, working quickly to accelerate Stripes engineering productivity by effectively deploying LLM agents and tools to automate large swaths of the engineering workflow. We’re a cross-continent team, spanning North America and Europe - filled with high agency engineers with strong product perspectives. Some examples of what we work on: here and here . What you’ll do You will build the next generation of internal AI coding tools and platforms, to massively accelerate Stripe’s engineering productivity safely and with a clear focus on our users’ needs. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements We’re looking for someone who has: Strong software engineering skills and ability to write high quality code at high velocity 2-5 years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms Hands on experience building tools or platforms used by other engineers or internal users Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome Have t

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📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listing

C$135K – C$210K/yr

Quick readStrong listing-quality and freshness signals

Overview: Guidepoint seeks an experienced AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to building a modern data infrastructure for advanced analytics and the development of responsible AI. This strategic investment is integral to Guidepoint’s vision for the future, aiming to develop cutting-edge Generative AI and analytical capabilities that will underpin Guidepoint’s Next-Gen research enablement platform and data products. This role demands exceptional leadership and technical prowess to drive the development of next-generation research enablement platforms and AI-driven data products. You will develop and scale Generative AI-powered systems, including large language model (LLM) applications and research agents, while ensuring the integration of responsible AI and best-in-class MLOps. The AI/ML Engineer will be a primary contributor to building scalable AI/ML capabilities using Databricks and other state-of-the-art tools across all of Guidepoint’s products. Guidepoint’s Technology team thrives on problem-solving and creating happier users. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to improve our internal application architecture and create new AI-enabled products to optimize the seamless delivery of our services. This is a hybrid position based in Toronto. What You'll Do: Architect and Build Production Systems: Design, build, and operate scalable, low-latency backend services and APIs that serve Generative AI features, from retrieval-augmented generation (RAG) pipelines to complex agentic systems. Own the AI Application Lifecycle: Own the end-to-end lifecycle of AI-powered applications, including system design, development, deployment (CI/CD), monitoring, and optimization in production

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📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listing

C$135K – C$210K/yr

Quick readStrong listing-quality and freshness signals

Overview: Guidepoint seeks an experienced Data/AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to building a modern data infrastructure for advanced analytics and the development of responsible AI. This strategic investment is integral to Guidepoint’s vision for the future, aiming to develop cutting-edge Generative AI and analytical capabilities that will underpin Guidepoint’s Next-Gen research enablement platform and data products. This role demands exceptional leadership and technical prowess to drive the development of next-generation research enablement platforms and AI-driven data products. You will develop and scale Generative AI-powered systems, including large language model (LLM) applications and research agents, while ensuring the integration of responsible AI and best-in-class MLOps. The Senior AI/ML Engineer will be a primary contributor to building scalable AI/ML capabilities using Databricks and other state-of-the-art tools across all of Guidepoint’s products. Guidepoint’s Technology team thrives on problem-solving and creating happier users. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to improve our internal application architecture and create new AI-enabled products to optimize the seamless delivery of our services. This is a hybrid position based in Toronto. What You'll Do: Architect and Build Production Systems: Design, build, and operate scalable, low-latency backend services and APIs that serve Generative AI features, from retrieval-augmented generation (RAG) pipelines to complex agentic systems. Own the AI Application Lifecycle: Own the end-to-end lifecycle of AI-powered applications, including system design, development, deployment (CI/CD), monitoring, and optimization

PythonReactAWSAzure
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📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listingCompany trend -63.6%

From C$124K/yr

Quick readStrong listing-quality and freshness signals

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team You'll be joining our Okta Customer Acceleration organization, a high-impact team focused on defining and optimizing the self-service journey for our customers across Knowledge, Online Support, and Communities. Our mission is to transform the customer experience by enabling efficient, accurate, and engaging self-service solutions. The Opportunity We're looking for an experienced AI Trainer and Optimization Analyst to take full ownership of our customer support agentic experiences. This is a critical specialist role that offers the chance to directly influence millions of customer interactions annually. You will act as the primary expert on the AI agent's performance, applying a strategic mindset to continuously analyze conversational data and leverage analytics to enhance the bot's ability. You will be responsible for: Implementing prompt engineering best practices. Ensuring the agent provides accurate, efficient, and on-brand support. Managing the bot's tone and ethical guardrails to prevent hallucination and incorrect assumptions. "Thinking bigger" to bring new, strategic ideas for leveraging the agentic experience for maximum customer impact. What you’ll be doing You will be the dedicated owner of the AI agent's conversational experience: Own Conversational Quality & Tone: Act as the primary owner for the AI agent's output, managing the content, tone, and ethical guardrails to ensure responses are accurate, on-brand, and

AWSRestMachine LearningAI
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📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -72.4%

From C$136K/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for software engineers from a scope of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. The Applied AI team is looking for a Backend Engineer to join the AI Entries team. You will build the foundational infrastructure that connects Lyft to emerging AI ecosystems and devices and architect the APIs and orchestration layers that allow third-party agents and multimodal interfaces to interact with Lyft. By building these robust integration, you will help make Lyft available where our riders are. Responsibilities: Establish engineering best practices and patterns; help uplift the team's craft and drive a culture of engineering excellence Drive high-impact projects and innovate new solutions to deliver the best user experience Produce and drive scalable system design for large, complex features — from idea through execution and launch Mentor engineers on the team, providing technical guidance and supporting their growth Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and share knowledge across the team Participate in the team's on-call rotation; identify, triage, debug, and resolve issues across our applications and platforms Have the ability to explain the various trade offs made in decisions Manage project priorities, deadlines, and deliverables. Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or equivalent practical experience. 5+ years of software engineering/production

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📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listingCompany trend -63.6%

From C$136K/yr

Quick readStrong listing-quality and freshness signals

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we’re building the next generation of authentication for the Agentic AI era. We’re looking for a Senior Engineer to join our AI Authentication team – a group of product-minded, deeply technical engineers delivering features to define what identity and access mean in a world increasingly powered by artificial intelligence. This is a great opportunity for an Senior engineer who thrives in collaborative environments, is eager to grow their technical depth, and wants to build scalable systems that solve real-world security problems. Auth0 Emerging Tech is the Engineering organization where we take care of the hottest technology out there: we ship fast, we don't break things. We are a dynamic and collaborative distributed and diverse team. We value ownership, learning and innovation. We launched our Auth for GenAI offering and we are looking for an Senior Engineer to join us to lead the team taking care of the Identity Protocols parts of the game. Auth0 works with NodeJS ( Javascript or Typescript), a hint of Go and MongoDB or PostgreSQL databases. What will you do: Bring expertise in identity and security while building innovative features and standards that will secure the Agentic AI world Build and maintain scalable services using TypeScript, NodeJS PostgreSQL/MongoDB. Collaborate with other product managers, designers, and senior engineers to deliver features that improve identity and access for GenA

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📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listingCompany trend -63.6%

From C$146K/yr

Quick readStrong listing-quality and freshness signals

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0, an Okta company, is the leading customer identity platform for developers. Our mission is to secure the world’s identities so innovators can innovate. As AI reshapes how applications are built and used, identity and security are becoming critical to enabling safe and trusted agentic experiences. Our team builds Auth0 products for Agentic AI with a focus on agent identity, access management, and protocols that extend trust to our customers’ AI products. The role is for a highly technical product manager that is adept in developing strong customer-focused product strategies. Responsibilities Define and Execute the Identity and AI Product Strategy: Drive the roadmap and execution for Auth0’s AI portfolio with a specific focus on secure identity solutions, including Auth0 for AI Agents. Identify tactical integration opportunities and ecosystem partnerships that secure agentic workflows and deliver immediate value to developers. Be an Owner and Builder (0-to-1): Bring a hands-on, entrepreneurial mindset to define, prototype, and launch new identity features for AI applications. Balance rapid experimentation with the engineering discipline required to scale features into secure, production-grade identity standards. Collaborate and Influence Without Authority: Serve as the core product owner and direct collaborator for engineering, design, and security teams. Translate the broader AI product vision into concrete, technical requirements, managing the backlog

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