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Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. AS A SENIOR SOFTWARE ENGINEER YOU WILL: Drive high-impact initiatives that span our product areas and full tech stack, including golang and Python on the backend and TypeScript/React on the frontend. Own and deliver features across the notebook service, container runtimes, and UI — designing and shipping medium-to-large projects independently, from ambiguous problem statements through production and post-launch. Advance core platform initiatives such as runtime management and patching, environment reproducibility and replication, security and compliance, and observability for notebooks. Extend the product to operate reliably in regulated and air-gapped environments, where security, compliance, and operational rigor are paramount. Promote strong collaboration within a cross-functional team and partner closely with embedded product managers and designers, as well as platform organizations across Snowflake Be a strong contributor to the product vision and drive team planning. Build for scale, reliability, and high performance, and participate in the on-call rotation to keep a Tier-1 production service healthy. Mentor, coach, and empower more junior team members, and raise the engineering bar through high-quality design and code review. OUR IDEAL CANDIDATE WILL HAVE: 7+ years o