Call Center Section Manager in San Francisco

Solution Architect Sigma Computing The SA role has evolved. Here’s the version we’re hiring for. The SA job in 2026 is not the SA job in 2023. Three things now sit at the center of how we evaluate this role. This hire has to do all three at a senior level, with the architectural depth to back it up. 1. Use AI every day to do the job better. If you are not using Claude, ChatGPT, Cursor, or equivalents to accelerate your account prep, architecture diagramming, prototype builds, RFP responses, and discovery synthesis, you are getting outworked by SAs who are. We expect this hire to treat AI tooling as default infrastructure, not novelty. Come with a point of view on what you run, why, and how you use it to compress weeks of work into days. 2. Sell AI into the account. Buyers want to talk about agents, MCP, A2A, context engineering, and which model is powering what. You have to be fluent. You know Sigma’s AI surface cold: Sigma Assistant in build, analyze, and plan modes, AI functions, input tables with LLM enrichment, MCP integration, and warehouse-native agent patterns. You can architect Sigma agents and warehouse agents into a customer’s stack and explain the tradeoffs to a head of data and a CISO in the same call. You also speak credibly about Claude, OpenAI, Gemini, and the broader stack the customer already runs. 3. Sell against AI. Every enterprise deal has AI competition in it. Sometimes it is Databricks Genie. Sometimes it is Snowflake Cortex Analyst. Sometimes it is a systems integrator pitching a bespoke agent built over the weekend. You know where each of these breaks at scale, where Sigma’s warehouse-native architecture wins on governance, freshness, and cost, and how to draw the line for a skeptical CDO without hand-waving. You can defend that position in an architecture review, on a security questionnaire, and across three follow-up calls. About Sigma Sigma is the AI runtime environment for the modern enterprise. Teams build apps, agents, an

Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: We’re looking for an Enterprise Account Executive who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth’s products. This role is ideal for someone with 5+ years of sales experience who’s ready to join a high-growth area of the business in a critical and rapidly evolving market. What You'll Do: Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud Collaborate closely with the Sales Development team to generate strategic pipeline opportunities Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other internal sources Alongside leadership and other members of the team, provide feedback to internal teams to support better market positioning Navigate multiple levels within a target account by building cross‑functional relationships and effectively leveraging internal Bandwidth resources Proactively manage your pipeline; inpu

About the Role We're looking for a driven, phone-first Sales Sourcer to help us build out our sales team. This isn't a passive recruiting role you'll be spending your days finding great sales talent on LinkedIn, picking up the phone, and convincing top candidates to take the conversation further. If you love the thrill of a cold call and get excited about finding the one great candidate out of a hundred profiles, this is for you. What You'll Do Source sales candidates directly on LinkedIn, reviewing large volumes of profiles to identify the right fit Conduct cold outreach via phone, text, and LinkedIn messages phone calls are your primary weapon Pitch our company compellingly and handle objections in real time Qualify candidates against a clear ideal profile before passing to the recruiting team Build and maintain organized candidate pipelines and track outreach activity Continuously refine your sourcing approach and identify the best target companies to recruit from What We're Looking For 1 year of experience in recruiting, sourcing, or sales we care more about your drive than your resume A genuine love for cold calling; you're comfortable picking up the phone and starting conversations from scratch Strong communication skills you can pitch a company clearly and confidently in under 90 seconds High attention to detail when evaluating candidate backgrounds; you can quickly assess quality from a LinkedIn profile Self-starter mentality you don't need to be told twice and you figure things out Passion for sales and an understanding of what makes a great sales rep Nice to Have Prior experience sourcing or recruiting for sales roles Familiarity with tools like LinkedIn Recruiter Background in sales or a sales environment Additional Job details The base salary range for this position is $90k - $100k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experien

Senior Software Engineer - Observability and Reliability About the Role We are growing the engineering team and looking for engineers who have the chops to build and deliver world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible. What You Will Be Doing Build observability tools and platforms, including: metrics, logging, distributed tracing, dashboarding, alerting, application performance management Build with modern tools and languages like Go, Open Telemetry and Kubernetes Participate in on-call rotation and ensure uptime of services Create runtime tools/processes that optimize cloud triaging and limit downtime Define best practices around making our systems and services measurable Collaborate with peers and stakeholders through design and code reviews to ensure best practices amongst available technologies. We expect successful candidates to be coding a majority of their time Qualifications We Need Strong Computer Science fundamentals 5+ years industry experience building and maintaining high-quality software, especially software other engineers use You apply a product mindset to infrastructure systems and feel accomplished enabling others Desire to be a great teammate and have fun at work Strong sense of craftsmanship, and a healthy academic curiosity Qualifications We Want (also, skills you’ll learn!) Experience building systems for data analytics Distributed systems monitoring and profiling skills Knowledge of cloud application security models Administered cloud service infrastructure (GCP, AWS, Azure) Startup experience Additional Job details Additional Job details The base salary range for this position is $170k - $240k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize e

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! In September 2026 we raised a $350 million Series E at a $3.5 billion valuation , and we are scaling our engineering and research teams to meet demand. The role Frontier AI data is expensive to make and hard to measure. Every task we deliver is tested against the strongest models, often through many long-running agent rollouts. Your job is to make that process faster, cheaper, and more rigorous with ML and AI You will be one of the early members of ML & Research Engineering at Snorkel. You will study how frontier-grade data is generated and evaluated, form hypotheses, validate them against real production data, and ship the winners at scale. You will shape the discipline's direction, its standards, and the team that grows around it. What you'll work on Efficient agentic evals. Cut the cost of long-horizon agent evaluation with adaptive sampling, statistically grounded early stopping, model cascades, caching, and cheap-first gating. AI model routing. Route every eval and judge call to the cheapest model that clears the quality bar, with fallback, monitoring, and cost attribution. Fine-tuned small models. Fine-tune and serve open-weight models (LoRA and other

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Airports team is part of a mission-critical endeavor that keeps travelers moving smoothly. As an engineer on our team, your role will be essential in making sure drivers and riders enjoy a dependable experience at airports. You'll work hand in hand with various teams across Lyft, fostering collaboration and driving innovation to tackle the unique challenges of the travel and airports industry. Your responsibilities will also involve managing real-time communication with airports, ensuring our technology integrates seamlessly into their operations. Your skills will be the driving force behind enhancing the airport journey for millions. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best user experience. Lead large features from idea to positive execution and launch Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and distribute knowledge Participate in our teams on call rotation. Identify, triage, debug and resolve issues/bugs across our various applications and platforms Have the ability to explain the various trade offs made in decisions Manage project priorities, deadlines, and deliverables. Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or equivalent practical experience 2-5+ years of software engineering/production infrastructure industry experience Experience with Python, Go Proficiency in object-oriented programming Experience working with data structures or algorithms Ability to work with a low-ego, highly collaborative, and cross-functional team Bonus points: experience pursuing side projects or open-source project Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled M

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities. SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. Job Responsibilities and Duties include, but are not limited to, the following: Drive product adoption in LTC facilities Proficient in both virtual and live customer engagements Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists

TextNow is on a mission to make communications affordable and accessible for everyone. As a full MVNO operating our own mobile core network over LTE and 5G NSA, we have the unique advantage of controlling our network infrastructure end-to-end. We operate the HSS, PGW, and other critical network functions, giving us the flexibility to innovate and deliver exceptional service to millions of users. About the Role Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. T extNow is looking for a new SecOps team member to secure, monitor , and enable automated response within our infrastructure. What You’ll Do Ensure Secure & Reliable Systems: Design, implement, and maintain security-focused infrastructure to protect TextNow’s services while ensuring reliability and scalability. Security Automation & Infrastructure as Code: Develop and enforce best practices using Terraform, Ansible, Crowdstrike , and AWS security tools , ensuring secure configurations, automated compliance checks, and infrastructure as code. Threat Detection & Incident Response: Participate in an on-call rotation to respond to security incidents, investigate vulnerabilities, and implement proactive measures to prevent future threats. Work closely with engineering teams to remediate security risks. Monitoring & Logging for Security: Improve observability by implementing security monitoring solutions, logging best practices, and alerting mechanisms to detect anomalies and suspicious activity. Access Control & Identity Management: Manage IAM roles, permissions, and policies to ensure least privilege access and enforce security controls across cloud and internal systems. Collaboration & Security Advocacy: Wo

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is looking for motivated Site Reliability Engineer to own infrastructure, monitoring, logging, ci/cd, reliability and everything in between! This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization. What You'll Do Ensure System Reliability: Design, build, and maintain scalable, resilient, and highly available systems to support TextNow’s infrastructure and services. Automation & Infrastructure as Code: Develop and maintain automation using Terraform, Ansible, and other tools to enable efficient deployment, scaling, and operations of cloud-based systems (AWS preferred). Incident Response & On-Call Support: Participate in an on-call rotation, troubleshoot issues, and drive incident resolution to minimize downtime and improve syste

About This Role This is not your average Account Executive role. At Sigma, we believe that people are our most valuable resource, and so we relentlessly invest in our team. Account Executives are set up to thrive while generating meaningful pipeline, winning new customers, and directly contributing to the success of our organization. Working with Sigma gives you the opportunity to get in on the ground floor of a high-growth startup. Our Account Executives are crucial for growing our customer base and our company, making this one of Sigma’s most critical roles. This role is based in San Francisco and will not be remote. Who You Are: A go-getter who is hungry for personal growth and career advancement Someone who understands the power and value of data in driving innovation and business initiatives Someone who is principled, honest, humble, and hard-working What You Care About: Learning from leaders who are dedicated to your success Working in a role you genuinely love with people you enjoy being around Making an impact in the fast-paced world of data Growing your leadership skills for a long and rewarding career You’ll Contribute By: Maintaining, creating, and updating accurate customer, pipeline, and forecast information in Salesforce Using knowledge of the data and analytics space to interact with a diverse set of businesses in consultative sales Owning your sales process — from first call to demo to proposal to proof of concept to contract Working alongside a team of motivated reps on a high-functioning, energetic team Bringing on new customers and developing advocates for Sigma in the business intelligence market Engaging with partners in the data ecosystem to build pipeline or support specific customer needs and initiatives Generating new revenue for a rapidly growing company Your Qualifications: Ideally 2+ years of experience closing deals Experience in the data space (Warehouses, Pipelines, Analytics, etc.) is prefe

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Minimum Education Requirement This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance. Collaborate with cross-functional groups — backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product. Participate in quarterly projects and perform periodic on-call duties to improve automation and processes. Qualifications We Are Looking For 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency — strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries. SQL query performance troubleshooting and query plan analysis. Proficient in data modeling concepts. Ability to chart data into logical visualizations. A proven track record of building trust with customers and brin

About This Role This is not your average Account Executive role. At Sigma, we believe that people are our most valuable resource, and so we relentlessly invest in our team. Account Executives are set up to thrive while generating meaningful pipeline, winning new customers, and directly contributing to the success of our organization. Working with Sigma gives you the opportunity to get in on the ground floor of a high-growth startup. Our Account Executives are crucial for growing our customer base and our company, making this one of Sigma’s most critical roles. Who You Are: A go-getter who is hungry for personal growth and career advancement Someone who understands the power and value of data in driving innovation and business initiatives Someone who is principled, honest, humble, and hard-working What You Care About: Learning from leaders who are dedicated to your success Working in a role you genuinely love with people you enjoy being around Making an impact in the fast-paced world of data Growing your leadership skills for a long and rewarding career You’ll Contribute By: Maintaining, creating, and updating accurate customer, pipeline, and forecast information in Salesforce Using knowledge of the data and analytics space to interact with a diverse set of businesses in consultative sales Owning your sales process — from first call to demo to proposal to proof of concept to contract Working alongside a team of motivated reps on a high-functioning, energetic team Bringing on new customers and developing advocates for Sigma in the business intelligence market Engaging with partners in the data ecosystem to build pipeline or support specific customer needs and initiatives Generating new revenue for a rapidly growing company Your Qualifications: Ideally two or more years of experience closing deals Experience in the data analytics or BI space (Looker, Tableau, Domo, etc.) is preferred Background in high-tech software sales is

About the Team The Spark Platform team owns and operates DoorDash's Apache Spark ecosystem — the execution runtime, remote shuffle service, cluster scheduler, and reliability tooling that powers the company's data, analytics, and ML workloads. We run Spark across the company at significant scale and continue to expand the workloads, capabilities, and consumer base we serve. Orchestrating and operating thousands of Spark cluster deployments is a complex distributed system problem which the team invests heavily in runtime optimization, systems architecture, multi-tenant scheduling, and end-user tooling. About the Role As a Software Engineer on Spark Platform, you will execute across the surfaces of our in-house Spark deployment that serves the entire company. The work spans Spark runtime upgrades and performance, multi-tenant scheduling and executor bin-packing on Kubernetes, cluster lifecycle automation, and the observability and incident automation that keep the platform sustainable. You will move between layers as the work demands — picking up the next high-leverage problem regardless of where it sits — and partner closely with the rest of the team and with platform consumers across the company. You must be located in San Francisco, Sunnyvale, Seattle, or New York City for this hybrid position. You will report into the Engineering Manager on our Spark Platform team. You're excited about this opportunity because you will… Build and operate an in-house Spark platform that runs at company-wide scale, spanning runtime, scheduler, reliability, and user-facing tooling. Drive multi-tenant scheduling, executor bin-packing, and cost-aware placement that let a small team serve dozens of consumer teams. Own pieces of cluster lifecycle automation — provisioning, upgrades, capacity changes, and node-failure handling — at a scale where these stop being manual events. Build the observability and incident automation that make the platform debuggable end-to-end and keep on-call sus