I
San Francisco, California, United States· Full-time
$150K – $200K/yr
SC
Role overview
Job description
About the Role Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You’ll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Salary Range: $90 - $115k What You Will Be Doing You will be working on diagnosing and resolving complex technical issues in real time via live chat, working directly with customers to troubleshoot. Periodically working as support on-call, handling high-severity incidents with urgency and end-t
…About this listing
- Source: Sigma Computing's official careers site (via Greenhouse) · last confirmed on the source 3 Nov 2026
- Posted 10 Jun 2026
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What they are looking for
Skills & requirements
python →react →sql →aws →azure →gcp →artificial intelligence →ai →jenkins →Tableau →warehouse →recruitment →customer service →
Qualification
Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field; Qualifications We Are Looking For 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider
Department · Technical Support
Hiring company
Sigma Computing
Transportation & Logistics
Build and run AI apps, dashboards, and agents on governed warehouse data. Sigma lets every team build with chat, a spreadsheet, SQL, or Python.
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