Jobs in Canada

Client Success Account Manager in Canada

156 active opportunities · Updated October 2026

Explore current client success account manager jobs across Canada. Filter by work mode, employment type, experience, department, date posted and distance.

MR
📍 Montreal, Quebec, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Location : Montréal, QC. Mode hybride, 3 jours par semaine au bureau/ Hybrid, 3 days per week in-office. *English Version to Follow À propos du rôle : Nous sommes à la recherche d’un(e) Recruteur(se) principal(e) francophone, hautement organisé(e) et axé(e) sur les détails, pour se joindre à notre équipe. Le ou la candidat(e) idéal(e) devra démontrer une expérience en sourcing de candidats et en recrutement complet (cycle complet). Cette personne sera responsable de soutenir les candidats à travers les différentes étapes du processus d’acquisition de talents. Ce rôle exige de fortes compétences organisationnelles ainsi que la capacité de gérer plusieurs tâches simultanément. La collaboration et l’esprit d’équipe, combinés à d’excellentes aptitudes en coordination, sont essentiels pour réussir dans ce poste. À titre de Cadre principal en acquisition de talents, vous serez également responsable d’accompagner et de mentor(er) les membres juniors de l’équipe Talent. L’équipe d’acquisition de talents est responsable du sourcing, du tri, du recrutement, de la sélection, ainsi que de l’apprentissage et du développement de talents juniors destinés à la clientèle d’mthree dans les secteurs des services financiers et commerciaux. Les personnes postulant à ce poste devront être en mesure de gérer divers besoins en recrutement au sein de notre clientèle interne, couvrant un grand nombre de régions géographiques en Amérique du Nord, incluant les États-Unis et le Canada. Vous serez responsable de susciter l’intérêt pour les programmes d’mthree tout en recrutant des candidats de haute qualité et hautement diversifiés pour des postes chez nos clients. Responsabilités : Assurer la livraison constante de candidats diversifiés, de haute qualité et rapidement disponibles pour l’offre mondiale Alumni d’mthree. Gérer le recrutement de bout en bout pour des rôles de niveau junior à intermédiaire/sénior, selon les besoins. Sourcer, présélectionner et évaluer les candidats pour nos clients

VueRestAIExcel
MR
📍 Montreal, Quebec, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Location : Montréal, QC. Mode hybride, 3 jours par semaine au bureau/ Hybrid, 3 days per week in-office. *English Version to Follow À propos du rôle : Nous sommes à la recherche d’un(e) Recruteur(se) principal(e) francophone, hautement organisé(e) et axé(e) sur les détails, pour se joindre à notre équipe. Le ou la candidat(e) idéal(e) devra démontrer une expérience en sourcing de candidats et en recrutement complet (cycle complet). Cette personne sera responsable de soutenir les candidats à travers les différentes étapes du processus d’acquisition de talents. Ce rôle exige de fortes compétences organisationnelles ainsi que la capacité de gérer plusieurs tâches simultanément. La collaboration et l’esprit d’équipe, combinés à d’excellentes aptitudes en coordination, sont essentiels pour réussir dans ce poste. À titre de Cadre principal en acquisition de talents, vous serez également responsable d’accompagner et de mentor(er) les membres juniors de l’équipe Talent. L’équipe d’acquisition de talents est responsable du sourcing, du tri, du recrutement, de la sélection, ainsi que de l’apprentissage et du développement de talents juniors destinés à la clientèle d’mthree dans les secteurs des services financiers et commerciaux. Les personnes postulant à ce poste devront être en mesure de gérer divers besoins en recrutement au sein de notre clientèle interne, couvrant un grand nombre de régions géographiques en Amérique du Nord, incluant les États-Unis et le Canada. Vous serez responsable de susciter l’intérêt pour les programmes d’mthree tout en recrutant des candidats de haute qualité et hautement diversifiés pour des postes chez nos clients. Responsabilités : Assurer la livraison constante de candidats diversifiés, de haute qualité et rapidement disponibles pour l’offre mondiale Alumni d’mthree. Gérer le recrutement de bout en bout pour des rôles de niveau junior à intermédiaire/sénior, selon les besoins. Sourcer, présélectionner et évaluer les candidats pour nos clients

VueRestAIExcel
B
📍 Vancouver, British Columbia, Canada· Full-time
✓ High-confidence listing

$208K – $290K/yr

Quick readStrong listing-quality and freshness signals

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team. What you’ll do As an Enterprise Account Executive, you will be a part of a critical sales team at Brex focused on expanding our reach into the Enterprise segment. This team is tasked with hunting large, strategic, global new clients for Brex and communicating the value of our industry leading Financial Operating System (Corporate Credit Card, Expense Management, Procurement, Travel, etc.) If you enjoy working in a creative, competitive environment while helping cu

AIGoRustAccounting
SA
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $302.4K/yr

Quick readStrong listing-quality and freshness signals

Director of Engineering, Physical AI Role Overview The Director of Engineering will report to the General Manager of Physical AI, and will be responsible for leading a multi-disciplinary engineering organization. In this senior leadership role, you will own the execution of the Physical AI Data Engine — the platform powering the next generation of Physical AI/Embodied AI. You will collaborate closely with Operations and GTM to guide product direction and help solve the data bottleneck that stands between today's robotics research and real-world deployment. This role requires significant ownership in a fast-paced environment and you will motivate internal teams to set the pace for business growth. Travel will come into play. Key Responsibilities: Set and drive the technical vision across data collection infrastructure, teleoperation systems, ML training pipelines, model evaluation frameworks, annotation tooling, and research Lead a multidisciplinary engineering organization—spanning engineering managers, software engineers, ML engineers, and ML research scientists—while designing the organizational structure, talent strategy, and culture required to scale rapidly without compromising on quality or strategic alignment Maintain exceptional technical and operational excellence by deeply understanding team deliverables, asking incisive questions, identifying slipping standards early, and knowing precisely when to step in Drive cross-functional alignment across Engineering, Operations, and GTM on platform architecture, release processes, and shared priorities Collaborate with researchers and clients to architect and deliver scalable, production-grade data infrastructure tailored for complex robotics workloads Required Qualifications: Bachelor's degree in Engineering, Robotics, Computer Science, or a related technical field 8+ years of engineering experience in fast-paced environments, including 4+ years direct people management demonstrated history of recruiting, mentorin

TypeScriptPythonAWSKubernetes
SX
📍 Toronto, Canada· Full-time
✓ High-confidence listing

From $110K/yr

Quick readStrong listing-quality and freshness signals

ROLE: MEDIA ACTIVATION DIRECTOR TEAM: MEDIA LOCATION: TORONTO (HYBRID) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW The Media Activation Director is a data-driven, insights-led media strategist and platform expert with hands-on analytics, reporting, and management experience. The best candidate for this role will be a natural collaborator with strong presentation, organizational, and strategic thinking skills. They have a strong comprehension of the media landscape and a proactive nature combined with a high level of attention to detail. In this role, you'll be on top of current and emerging trends in the world of digital media capabilities and tech offerings. You ideally come with a breadth of experience across clients from different verticals and will be responsible for planning, developing, implementing, and managing the overall media strategy for your clients with your team. In addition, you are responsible for managing, guiding, and training your team. The role will require the right candidate to be highly proficient in media planning, implementation, activation, optimization, reporting, and analysis. This includes understanding online user journey optimizations, a very solid understanding of Google Analytics (tracking and analysis), performance optimiza

GitRestAIGo
SX
📍 Toronto, Canada· Full-time
✓ High-confidence listing

From $140K/yr

Quick readStrong listing-quality and freshness signals

ROLE: SENIOR MEDIA DIRECTOR TEAM: MEDIA LOCATION: TORONTO (HYBRID 2X/WEEK) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW As a Senior Media Director, you’ll set the strategic direction for how media investment is planned, bought, and optimized across CPG clients in North America. Operating at the intersection of media strategy and team leadership, you’ll ensure every plan is grounded in strong channel logic, sound investment principles, and a clear line to business outcomes. You’ll own cross-channel strategy and plan alignment across your portfolio, setting the optimization roadmap and reporting rhythm that keeps campaigns performing against KPIs. You’ll lead a team of media managers and directors — training them on tools and platforms, mentoring their growth, and ensuring the team’s segmentation and audience strategies stay sharp as channels evolve. You bring a senior media point of view that Account leads and clients rely on, and a team looks up to. You move fluidly between investment strategy and hands-on problem-solving, and you know how to translate performance data into a clear learning agenda for the whole team. CORE RESPONSIBILITIES Media Planning & Buying Lead plan development and investment approach across your portfolio, ensuring every plan is gr

AIGoRustExcel
DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team The Storage teams build and operate online stateful systems and abstractions that are reliable, efficient, secure and easy to use for DoorDash Engineering. The teams are responsible for understanding Product Engineering’s evolving needs and developing platform and infrastructure capabilities to serve them. The team currently supports CockroachDB, Cassandra, Kafka and Redis as well as data abstraction services to reduce the complexity of interacting with storage systems for Product Engineers. About the Role The Storage team is building and operating a high-performance, scalable, and reliable data abstraction layer that optimizes both efficiency and reliability. Our goal is to create a platform that manages itself and fades into the background—empowering engineers to focus on delivering product experiences our customers love. This role is available across two teams within Storage, each solving unique and high-impact challenges: One team is building the orchestration layer for DoorDash’s storage platform—unifying lifecycle management, operations, and self-serve APIs for databases and streaming systems, turning complex, stateful infrastructure into reliable, developer-friendly services used across the company. One team builds and operates the distributed data platform powering DoorDash's largest stateful workloads -- including Cassandra, which backs critical product surfaces across DoorDash, Wolt, and Roo. You'll design high-throughput data abstractions, smart clients, and platform services that make distributed data reliable and easy to work with at multi-petabyte, multi-million-QPS scale, with opportunities to go deep on distributed systems internals and contribute to the open-source Cassandra ecosystem. If you're passionate about distributed systems, developer experience, and building foundational infrastructure at scale, we'd love to hear from you. You must be located in San Francisco, Sunnyvale, Seattle, or the New York Metro Area for this hybrid pos

JavaSQLRedisAWS
O
📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listingCompany trend -63.6%

From C$324K/yr

Quick readStrong listing-quality and freshness signals

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Sales Team Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. The Enterprise Regional Sales Manager Opportunity The successful Okta Regional Sales Manager is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats. Okta’s Enterprise Sales Team manages the sales process for medium-sized customers. The team organizes and conducts sales presentations, site visits and product demonstrations to prospects and represents Okta in a consistent, effective and professional manner to best develop and win new clients and current customers. *This role requires in-person onboarding and travel to our San Francisco, CA HQ or Chicago, IL office during the first week of employment. What You’ll Be Doing: Establish a vision and plan to guide your long-term approach to net new logo pipeline generation Consistently deliver revenue targets to support YoY territory growth Identify, develop and execute account strategies to genera

AWSRestMachine LearningAI
L
📍 Montreal, Canada· Full-time
✓ High-confidence listingCompany trend -72.4%

From C$72K/yr

Quick readStrong listing-quality and freshness signals

Dans le présent document, les termes employés pour désigner des personnes sont pris au sens générique; ils ont à la fois valeur d’un féminin et d’un masculin. Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft a d'abord vu le jour à San Francisco en tant que réseau de covoiturage qui s'appuyait sur les dons. Maintenant Lyft facilite le transport de millions de personnes chaque jour dans plus de 200 villes. Nous évoluons vers un monde où le transport sur demande est une alternative viable à la possession d'un véhicule et nous avons besoin de l'aide de gens visionnaires et perspicaces pour y arriver. Notre équipe est reconnue pour l'élaboration de fonctionnalités riches et créatives qui établissent la norme pour l'industrie du covoiturage, du vélopartage et des trottinettes en libre-service. Nous innovons constamment et intégrons des technologies de pointe pour améliorer la vie dans communautés. Notre bureau de Montréal a mis sur pied le premier système automatisé de vélopartage en Amérique, un système qui a depuis été déployé dans bon nombre de villes partout dans le monde (Londres, Montréal, New York et San Francisco, pour n'en nommer que quelques-unes). Ce sont aussi certains des plus importants systèmes de vélopartage au monde! L'équipe « Vélos et trottinettes » de Lyft s'active à développer le futur de la micromobilité et est à la recherche d'un ingénieur logiciel expérimenté et fiable pour se joindre à notre équipe responsable de la plateforme logicielle des stations, afin de nous aider à migrer nos clients sur notre plus récente plateforme et contribuer à l'évolution celle-ci vers une solution qui pourra être utilisée dans différents marchés et être adaptée à divers modèles d'entreprises. Les entrevues et interactions techniques avec les autres bureaux de l'entreprise se feront en anglais, mais l'environnement de travail à Mont

PythonJavaVueSQL
V
📍 Toronto, Ontario, Canada· Full-time
✓ Quality checkedCompany trend -88.9%

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We're growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. We are hiring Senior Fullstack Product Engineers (React, Typescript, Node, GraphQL & MongoDB) to build emerging products and to contribute to efforts to build features used across our Product Platform; applications through this link put you into consideration for the following teams: Expansion: This team focuses on the full post-activation lifecycle—driving retention, expansion, and revenue automation across the product. You’ll build the core systems that power Vanta’s purchasing, trial, and renewal experiences for existing clients. This includes creating seamless checkout flows, self-serve upgrade paths, and intuitive renewal pages, as well as integrating with our evolving billing infrastructure. You’ll also develop the platform that enables “try before you buy” experiences across Vanta, giving prospects hands-on access and empowering other product teams to plug into a unified trials framework. Activation: Responsible for rethinking the downmarket audit experience in the AI era . We leverage applied AI to automate and personalize the customer journey — reducing the time and effort it takes for customers to reach their compliance goals. Rather than optimizing for engagement alone, we focus on driving real outcomes: getting customers audit-ready, faster. Our work spans the full stack, requires deep leveraging of AI, and cuts across t

TypeScriptReactNode.jsMongoDB
C
📍 Toronto, Ontario, Canada· Full-time
✓ Quality checkedCompany trend -91.5%

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. In this role, you will: Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. Partner with enterprise IT teams t

AWSAzureGCPKubernetes
C
📍 Ottawa, Ontario, Canada· Full-time
✓ Quality checkedCompany trend -91.5%

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating A

PythonGitAIGo
C
📍 Ottawa, Ontario, Canada· Full-time
✓ Quality checkedCompany trend -91.5%

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating A

AWSAzureGCPKubernetes
H
📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listingCompany trend -90.9%

From C$107.1K/yr

Quick readStrong listing-quality and freshness signals

This posting is for a future vacancy. We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close. You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a hybrid role and is open to applicants located within commuting distance of Toronto or Vancouver. In this role, you will report to the Manager, Enterprise Sales. WHAT YOU’LL DO: Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads. Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment. Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges. Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers. Deliver product presentations

AgileAIGoRust
H
📍 Vancouver, British Columbia, Canada· Full-time
✓ High-confidence listingCompany trend -90.9%

From C$46.1K/yr

Quick readStrong listing-quality and freshness signals

Job Title: Co-Op, IT Operations - Summer 2026 Location : Vancouver, BC (on-site) Term : 4 months Start Date: September 14th, 2026 Openings : 1 Overview : We’re looking for a Co-op on the team to help us provide IT support to Hootsuite owls and solve both small as well as large technology problems. Under close supervision, you’ll support the Helpdesk ticket queue, deploy laptops plus hardware peripherals, AV challenges and work closely with the Global IT team to execute IT projects. This position is based in Vancouver, Canada. WHAT YOU’LL DO: Support the build and deployment of laptops for new users as well as end users as needed Support closing of our Macbook leases by configuring, wiping, recording laptop data as required Set up, install, modify, configure, maintain desk hardware in the office Receive offboarded hardware and update workflows as well as management system based on that Input and update assets in the hardware asset management system as governed by Helpdesk’s processes and procedures Work closely with Hootsuite’s global Helpdesk team to identify and resolve issues by following processes Document procedures and solutions in our ticketing system and follow up with clients to ensure full resolution of issues Set up, install, and troubleshoot Google Meet Hardware in the office Assist with setting up loaner laptops to AV gear for interviews or smaller company events Keep team documentation updated as processes and stakeholder need change Assist in departmental projects that require IT time and resources Creating tickets and moving tasks through agile workflow as work is completed WHAT YOU’LL NEED: Experience troubleshooting basic to advanced Mac problems Experience troubleshooting Windows OS problems and working knowledge of Dell laptops Experience working with meeting room hardware, AV gear to support meetings Experience working in agile environment a bonus Proven ability to translate technical issues into understandable language for end-

AgileAIGoRust
🔔

Get new client success account manager jobs in Canada by email

Daily job updates · Unsubscribe anytime