Jobs in Canada

Customer Support in Canada

682 active opportunities · Updated October 2026

Explore current customer support jobs across Canada. Filter by work mode, employment type, experience, department, date posted and distance.

M
📍 Toronto, Canada
✓ High-confidence listingCompany trend +37.5%
Quick readStrong listing-quality and freshness signals

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview

FinanceRecruitment
M
📍 Toronto, Canada
✓ High-confidence listingCompany trend +37.5%
Quick readStrong listing-quality and freshness signals

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Counsel, Services - Privacy, AI & Data Responsibility Overview Mastercard is seeking a Senior Counsel to serve as a dedicated Canadian privacy and data responsibility counsel supporting Mastercard’s products, services, and go-to-market activities in Canada. This role will provide practical, business-oriented legal advice on Canadian privacy, AI, data protection, consumer protection, and related regulatory requirements, with a primary focus on enabling Canadian product launches and supporting remediation of existing products, services, processes, and controls to meet Canadian legal and regulatory expectations. Role The Senior Counsel will work closely with product, regional, regulatory, commercial, and global privacy stakeholders to help Mastercard bring innovative products and services to the Canadian market in a responsible, compliant, and scalable way. The role will support the identification, prioritization, and implementation of compliance controls for Canadian requirements. You will: Serve as the Canadian Data Protection Officer for our Services business Act as the lead legal advisor on Canadian privacy, AI, data protection, consumer protection, and related regulatory matters. Provide practical legal guidance to product, business, and legal teams on Ca

AIRecruitment
M
📍 Toronto, Canada
✓ High-confidence listingCompany trend +37.5%
Quick readStrong listing-quality and freshness signals

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Attribute Verification Product Management Our Purpose: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About the position Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global comme

Recruitment
A
📍 San Francisco, Canada
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team We’re looking for a Social Media Manager to join Amplitude’s Content Marketing team and help turn our ideas, insights, products, and point of view into content people actually want to engage with. You’ll play a key role in shaping Amplitude’s social presence across channels, working closely with content, brand, communications, product marketing, and subject-matter experts to create content that is timely, distinctive, and native to each platform. You’ll also support executive and thought-leadership content, helping our leaders show up authentically in the conversations shaping AI, analytics, and the future of product development. This is a highly hands-on role for someone who is equally comfortable developing a content idea, writing the post, collaborating on creative, and looking at the data to make the next one better. As a Socia

AIRecruitment
A
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

$991.2K – $1.5M/yr

Quick readStrong listing-quality and freshness signals

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team As a Workplace Coordinator, you'll help make Amplitude's San Francisco headquarters a place where people want to work. You'll own the day-to-day operations of our office—from facilities and vendors to supplies, events, and employee experience—while partnering closely with People, IT, Finance, and our Security Coordinator. This is a hands-on role for someone who notices what needs to be done, takes ownership, and can move quickly when priorities change. You'll report to the Head of Global Workplace and play an important role in keeping our HQ running smoothly and supporting a great in-office experience. As a Workplace Coordinator, you will: Own day-to-day office and facilities operations, including space readiness, supplies, seating changes, maintenance requests, and coordination with building management. Manage workpla

GitRestAIGo
PE
📍 Toronto, Canada· Full-time· Hybrid
✓ Quality checked

About the role There’s a wide gap between an agent that works in a demo and one that works across millions of live transactions. Closing it is the job. You’ll embed with the teams and customers who depend on AI — risk, fraud, collections, payments, support, developer experience — and design, build, and ship agentic systems into their production environments. You’ll also help build the platform underneath: Paytm’s AI inference platform (Pi) and the agentic runtime, orchestration, and tooling that lets agents reason, plan, use tools, and run multi-step workflows safely.

O
📍 Toronto, Ontario, Canada
✓ High-confidence listingCompany trend -63.6%
Quick readStrong listing-quality and freshness signals

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Privileged Access Management (PAM) is an identity-centric approach to a common and critical privileged access use case. Our elegant Zero Trust architecture is purpose-built for the modern cloud and helps customers solve challenging security and operations pain points at scale. We're looking for a Senior level Platform Engineer to join a team of highly skilled and talented team players who are proud of what they own and deliver. Our elite team is fast, creative, and flexible; with a weekly release cycle and individual ownership, we expect great things from our engineers and reward them with stimulating new projects, new technologies, and the chance to have significant equity in a company that is changing the cloud computing landscape forever. What you’ll do Leverage cutting-edge AI pair-programmers and LLMs (such as Copilot and Claude) to accelerate the development of secure, enterprise-grade Privileged Access Management (PAM) products. Work with engineering teams to design, develop and deliver cloud-based infrastructure projects on a modern tech stack (Kubernetes/EKS, RDS, DynamoDB, Kinesis, MKS, Redis, OpenSearch, Docker, Terraform on AWS) Drive evaluation, development, and rollout of microservices Operate, support, and upgrade shared services and frameworks. Scale these as their usage invariably grows along with Okta's business. Evaluate and scale existing systems to meet specialized requirements and support Okta’s future business ne

JavaRedisAWSDocker
DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team The Storage teams build and operate online stateful systems and abstractions that are reliable, efficient, secure and easy to use for DoorDash Engineering. The teams are responsible for understanding Product Engineering’s evolving needs and developing platform and infrastructure capabilities to serve them. The team currently supports CockroachDB, Cassandra, Kafka and Redis as well as data abstraction services to reduce the complexity of interacting with storage systems for Product Engineers. About the Role The Storage team is building and operating a high-performance, scalable, and reliable data abstraction layer that optimizes both efficiency and reliability. Our goal is to create a platform that manages itself and fades into the background—empowering engineers to focus on delivering product experiences our customers love. This role is available across two teams within Storage, each solving unique and high-impact challenges: One team is building the orchestration layer for DoorDash’s storage platform—unifying lifecycle management, operations, and self-serve APIs for databases and streaming systems, turning complex, stateful infrastructure into reliable, developer-friendly services used across the company. One team builds and operates the distributed data platform powering DoorDash's largest stateful workloads -- including Cassandra, which backs critical product surfaces across DoorDash, Wolt, and Roo. You'll design high-throughput data abstractions, smart clients, and platform services that make distributed data reliable and easy to work with at multi-petabyte, multi-million-QPS scale, with opportunities to go deep on distributed systems internals and contribute to the open-source Cassandra ecosystem. If you're passionate about distributed systems, developer experience, and building foundational infrastructure at scale, we'd love to hear from you. You must be located in San Francisco, Sunnyvale, Seattle, or the New York Metro Area for this hybrid pos

JavaSQLRedisAWS
L
📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -73.4%

From C$136K/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our Infrastructure team is passionate about building software to solve problems at massive scale. We do this often, and when we believe our solution is worth sharing with the community, such as Envoy Proxy , we open source our ideas for the benefit of others. As a Infrastructure Engineer at Lyft, you will run our Production Infrastructure by monitoring system availability and take a holistic view of our platform health. You will build software and platforms to automate infrastructure platform operations and management. By measuring and monitoring our operations you will seek opportunities to optimize our systems in order to push our platform forward, anticipating our customers' needs in order to continually improve the platform. You will provide Lyft partner teams with operational support to help them build robust large scale distributed systems. About the Team Data Pipelines is at the heart of all critical data flowing through Lyft supporting hundreds of services that impact millions of drivers and passengers every day. Our team’s mission is to empower Lyft engineers to self-serve in building and maintaining data pipelines as needed to support products that deliver the world’s best transportation experience. We leverage a variety of technologies to store, stream and manage data making it available to our internal customers. Responsibilities: Maintain and analyze metrics from; operating systems; control planes; and applications to assist in fault detection and performance enhancement Design, develop and deploy tooling and systems that continually improve the reliability, scalability and efficiency of our platform Balance feature development speed and reliability with service-level objectives Operate and improve our Infrastructure using industry best practices and tools Participate in design and

PythonAWSDockerKubernetes
PE
📍 Toronto, Canada· Full-time· Hybrid
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Role We are a small team of AI builders in Paytm Labs. As a Staff AI Platform Engineer, you will work across inference and agentic systems. You will contribute to Paytm's AI inference platform (Pi), serving internal teams and enterprise customers - running our own coding and domain-specific models (voice, vision, risk, fintech workflows) as well as third-party models. You will also architect and build the platform that enables autonomous AI agents to operate safely and reliably in production - the runtime, orchestration, and developer tooling for agents to reason, plan, use tools, and execute complex multi-step workflows, automating both software development and business processes. You will work at the intersection of LLMs, distributed systems, and production fintech infrastructure, helping define how inference and agentic AI are built and deployed across payments, risk, fraud, collections, support, and developer experience.

B
📍 Seal Beach, Canada
✓ Quality checkedCompany trend -100%

Mission Systems Engineers (Associate or Experienced) Company: The Boeing Company Boeing Defense Space & Security (BDS) has an exciting opportunity for Mission Systems Engineers (Associate or Experienced) to join our Experimental Systems Group (ESG) located in Seal Beach, CA; with options to work from Aurora, CO or El Segundo, CA ; to support development of new first-of-kind space vehicles and missions. ESG supports a variety of government customers spanning technology domains, and is an extremely fast-paced, responsive development environment delivering new capabilities to customers rapidly and affordably. The ESG portfolio consists of a range of platforms and technologies including the X-37B, the world’s first fully autonomous reusable spaceplane, which is continuing to shape the future of space technology while flying its eighth mission. As a mission systems engineer, you will be expected to lead modelling and simulation efforts and enable your assigned programs’ development from early capabilities studies through demonstration. You will serve as a core point of contact for customers and will work directly with subject matter experts across the business to quickly iterate and converge on achievable solutions that meet our customers’ needs. Our development timelines are aggressive, and you will be asked to develop solutions to previously unsolved problems. In this role, you will work in multidisciplinary teams to bring concept of operations to fruition in support of our customers’ mission objectives. You will work both as an individual contributor and as a product lead. An ideal candidate has a strong technical background across all spacecraft subsystems with particular depth in Attitude Control Systems (ACS)/Guidance Navigat

PythonRecruitment
PE
📍 Palo Alto, CA· Full-time· Hybrid
✓ Quality checked

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role This is a high-impact role that offers the opportunity to collaborate with stakeholders across all areas of the business, supporting critical legal-related workflows and outcomes. As an Embedded Legal Engineer, you'll be uniquely positioned at the intersection of engineering and legal, working directly within our Legal Team to transform high-touch, manual workflows into scalable, automated solutions. This is a mission-critical role that combines deep technical expertise with intimate understanding of end to end legal operations challenges, enabling you to build tooling that directly impacts all Palantirians across the globe. In this role you’ll have the unique opportunity to directly influence and scale internal legal operations for our customers (Palantirians), who are working alongside the world's most critical institutions. By building on Palantir’s powerful platforms, leveraging integrated cutting-edge AI, you’ll help Palantir unlock the full potential to make smarter, faster decisions.

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