Enterprise Support Associate in Toronto

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Operations Engineer you will: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Harden our cloud-native environments (AWS, OCI, GCP) by introducing secure by default designs and features into network, tooling, and processes Own and drive resolutions for enabling engineers to design, build, and use infrastructure securely at scale by deploying secure architectures using infrastructure-as-code and reusable code libraries Manage IAM / RBAC for cloud infrastructure, and partner with IT on streamling authentication/authorization to ensure unified access control across the board Deploy and operationalize some of the security services and tools (eg: SIEM, SOAR, domain monitoring, endpoint tooling, cloud security tooling) Respond to security incidents and harden environments post-incidents. Support control monitoring and remediation for compliance initiatives Gather and analyze security metrics to address security issues with cross-team dependencies Be a problem solver who is empathetic to developer concerns and will employ construc

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We're looking for a Workato/Boomi Integration Engineer to build and support enterprise automation, with a focus on Legal systems integration (CLM, e-signature, matter management, compliance). You'll work across iPaaS, APIs, and AI/agentic tooling (Workato Genie, AI Skills, MCP servers) to connect Legal and other business systems. Responsibilities: Design and build Recipes and process automations across multiple systems, including AI-powered workflows using Workato Genie and MCP servers. Build and support AI Agents (Genies) for Legal and business-process automation, including prompt design and IDP for unstructured Legal content (contracts, filings). Design and manage secure API endpoints (REST/SOAP) and SFTP connections; build ETL/data-sync pipelines across formats (JSON, XML, CSV, EDI). Deploy and manage On-Premises Agents (OPA) for secure, behind-firewall connectivity. Maintain platform environments and security (RBAC, SSO, versioning); monitor jobs and troubleshoot failures. Build employee-facing tools (Workbot/ChatOps, Workflow/AgentX Apps, Slack integrations) with human-in-the-loop steps. Integrate business applications (CRM, HR, Finance, LMS, Legal, Budget & Forecast) via Boomi, with emphasis on Legal, Financial, and Supply Chain integrations. Write and optimize SQL/PL-SQL and custom scripts (Java/Groovy/JavaScript/Python); manage code via Git/GitHub; provide production support and on-call as needed. Partner with Legal, Compliance, and IT stakeholders to gather requirements and translate them into working integrations. Experience: 6–8 years of integration/automation experience, with hands-on Workato and Boomi. 4–6 years building and managing APIs (API Gateway, OAuth/SAML/JWT) and SFTP-based file transfers. 2+ years supporting Legal systems integrations (CLM, e-signature, matter management, c

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's Core Platform team provides the foundational infrastructure that powers all engineering at Vanta. We're expanding upmarket to support enterprise customers, which requires strategic investment in platform systems that ensure security, reliability, and developer productivity at scale. As we expand upmarket to support enterprise and regulated customers, we’re investing heavily in platform capabilities that scale securely while reducing cognitive load for product teams. As the Engineering Manager, Core Platform at Vanta, you'll own the foundational infrastructure that every engineer builds on, ensuring it scales with company growth while remaining fast, simple, and reliable. This team’s ownership spans shared services infrastructure, observability and monitoring, datastore management, and async work systems. Our Engineering Managers develop and grow high-performing teams that deliver significant value to our customers and enable our business to scale. This role sits at the intersection of technical architecture and team development, with real authority to set direction and grow a world-class platform team. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an Engineering Manager at Vanta: Lead and grow high-performing platform engineering teams that deliver reliable, scalable infrastructure and operational excellence for Vanta’s products and customers Set technical direction and drive multi-quarter platform initiatives spanning infrastructure reliability, security, scalability, and developer experience across shared systems and services Partner closely with product engineerin

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Senior Software Engineers lead and mentor engineers, delivering high-value products for our customers and infrastructure that enables our business to scale. Vanta’s team and technology surface are growing quickly, and it’s essential that we invest in the right abstractions and systems to enable us to scale with our business. As a Senior Software Engineer, you’ll be responsible for setting technical direction to enable our product and infrastructure to scale with our business, driving complex projects across our technical stack, and mentoring our talented engineering team. Your past experience will be leveraged to enable and accelerate Vanta’s growth. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! Please note we are only able to hire in Alberta, Ontario, and British Columbia. The GRC (Governance, Risk and Compliance) organization is the primary org responsible for developing and maintaining Vanta's core product offerings. These teams are at the heart of Vanta moving upmarket to support enterprise customers and build products that enable our customers’ existing security and compliance programs to integrate seamlessly with Vanta, giving them invaluable insights and recommendations to continue to operate, mature and evolve their programs. What you’ll do as a Senior Software Engineer at Vanta: Lead comp

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Toronto to anchor our regional IT operations. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We are architecting the Technical Support engine . We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators . You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. In this role you will Master the Sentry Ecosystem & Support Elite Developers Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability. Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments. Engin

Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. mthree has an exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input

Want to work in technology at an investment bank? Paid graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. mthree has an exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management, Rewards - Enterprise Loyalty Overview: Mastercard’s Loyalty team is part of Consumer Acquisition and Engagement (CA & E) and works with leading financial institutions, retailers, airlines, and digital partners to deliver loyalty capabilities that improve customer engagement and create measurable business value. The team’s rewards products help clients modernize rewards, expand consumer choice, increase program value, and deliver more seamless loyalty experiences across channels and markets. The Director, Product Management, Enterprise Loyalty will help shape the global product strategy for Enterprise Loyalty, define how new capabilities come to market, and support commercialization across regions. This role will partner across Product, Marketing, Sales, Delivery, Servicing, regional teams, and external partners to build clear product narratives, strengthen go-to-market execution, and ensure rewards solutions deliver measurable value for clients, consumers, and Mastercard. Role and Responsibilities: • Contribute to the global product strategy and roadmap for Enterprise Loyalty, with a focus on client value, market relevance, and scalable growth. • Translate client needs, market insights, and business priorities into clear product opportunities, roadmap recommend

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Frontend Software Engineer on the Operator Core Tooling pod, you'll play a vital role in building the robust services that power our critical operations tooling platform. Your work will directly empower our micromobility operations teams by providing them with intuitive and efficient tools, significantly improving their daily workflows as they manage our fleet. You'll collaborate closely with business leaders, front-end developers, and data scientists across Lyft to achieve this impact. Responsibilities: Help define the roadmap and architecture based on technology and business needs Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various tradeoffs made in decisions Participate in code reviews to ensure code quality and distribute knowledge Lead projects from idea to positive execution Incorporate considerations for business context and failure modes in your work Proactively participate in resolving ongoing incidents Unblock, support, effectively communicate and obtain buy-in across teams to achieve results Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices See the direct impact of your work on the efficiency of our operating teams Experience: 3+ years of software engineering industry Advanced knowledge of JavaScript Experience working with modern JavaScript frameworks, like React Experience working with NodeJS and Express applications Experience working with design systems (e.g. Bootstrap, Salesforce Lightning, GitHub Primer) Good understanding of web performance and how browsers and DOM work Experience with unit, integration, and end-to-end testing Experience designing, building and improving a set of team owned components Culture of investigating and solvin

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Support our team culture by working in the office 4 days a week (Monday - Thursday). This means you’ll have to live within commuting distance of the office you’ll be working in. Snowflake is seeking motivated people with a passion for technology and the drive to build an incredible career in SaaS sales. The Sales Development team plays a critical role in the growth of our organization. Our team works in collaboration with sales and marketing nurturing leads and setting qualified discovery calls that ultimately lead to new business and new revenue. IN THIS ROLE YOU GET TO: Build revenue pipeline by setting introductory meetings with target influencers and key decision makers Research and build new and existing accounts through rigorous outbound calling efforts and by creating/executing strategic email and social campaigns Perform analysis of inbound and outbound prospects’ business and engage with these prospects by phone and/or email Apply effective communication skills, collaborating directly with customers, sales and cross functional teams Work in a fast-pace environment, take the initiative to get stuff done, try new things and amplify your successes by sharing your findings with your team ON DAY ONE WE WILL EXPECT YOU TO HAVE: A passion for technology and software sales

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Cohere is seeking an experienced Tax Counsel to lead our global tax planning function. This critical position will focus on strategic tax planning across global M&A transactions, Canadian income tax compliance and planning, global tax planning, and transfer pricing optimization. You'll play a key role in shaping Cohere's tax strategy while working closely with leadership, Finance, Legal, and external advisors. Key Responsibilities Lead tax due diligence and preliminary planning for all M&A transactions, coordinating with internal teams and external advisors to support business objectives Design and implement global tax planning structures that optimize Canadian and foreign tax positions, transfer pricing outcomes, and US GAAP compliance Oversee domestic Canadian income tax planning, compliance, and routine filings, establishing efficient processes with service provider coordination Provide expert tax guidance to Legal and business teams on commercial arrangements and strategic initiatives, translating complex tax implications into actionable insights Monitor global tax developments and assess their impact

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Are you energized by building high-performance, scalable and reliable machine learning systems? Do you want to help define and build the next generation of AI platforms powering advanced NLP applications? We are looking for a Site Reliability Engineer to join the Model Serving team at Cohere. The team is responsible for developing, deploying, and operating the AI platform delivering Cohere's large language models through easy to use API endpoints. In this role, you will work closely with many teams to deploy optimized NLP models to production in low latency, high throughput, and high availability environments. You will also get the opportunity to interface with customers and create customized deployments to meet their specific needs. As a Site Reliability Engineer you will: Build self-service systems that automate managing, deploying and operating services. This includes our custom Kubernetes operators that support language model deployments. Automate environment observability and resilience. Enable all developers to troubleshoot and resolve problems. Take steps required to ensure we hit defined SLOs, including pa

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Contract Manager Remote (North America) Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? The legal team at Cohere is dynamic, fast-paced and cross-functional, supporting all areas of the organization with an aim to provide efficient, scalable legal processes and support. This role offers a unique opport

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the team The Apps & Experiences Platform team is powering systems and services for all our user facing apps including Snowsight , Snowflake Intelligence , and new mobile apps . Our mission is to craft innovative backend services, features, tools, infrastructure, and AI tooling that bring such products to life with delightful user experiences. As part of our team, you'll dive into a mix of building & managing platform infrastructure, and building AI self-serve tools to support the platform and its developer’s needs. We're passionate about building a platform that is highly reliable, available, maintainable, and scalable. We are a high growth AI data cloud company and we are looking for exceptional talent like you to help build and grow our infrastructure to scale us to the next level. AS TECHNICAL LEAD & MANAGER FOR APPS & EXPERIENCES STORAGE TEAM, YOU WILL: Own the storage team’s technical strategy and execution , driving projects from initial idea formulation and detailed system design to high-quality implementation and successful deployment. Provide deep technical oversight by actively participating in design reviews, architecture discussions, and drilling into complex system implementations to ensure reliability and scalability. Serve as a key techn