Enterprise Support Manager in San Francisco

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. The Senior Enterprise Engineer opportunity Statsig is building an Enterprise Engineering team for engineers who want unusually direct ownership of high-stakes customer outcomes. Like a Forward Deployed Engineering team, Enterprise Engineering works extremely close to customers and tackles the technical problems that matter most to them. The difference is the scope of ownership. Forward Deployed Engineering is often concentrated around implementation or onboarding; Enterprise Engineering is responsible for a customer’s technical success throughout the entire customer journey. You’ll stay close as needs evolve, answering questions, investigating across the stack, identifying root causes, shipping fixes and features, and remaining accountable through resolution. This is a software engineering role with a tight customer feedback loop. It is ideal for a pragmati

Location: San Francisco, CA (Remote/Hybrid Available) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role As a Software Engineer focusing on Distributed Systems at Verse, you will work in collaboration with some of the brightest industry experts in the field building cloud-native applications that scale to trillions of data points collected from electricity markets globally. You will be a part of a dynamic, robust team primarily supporting the backend needs of our Aria software product spanning hundreds of data sources, sinks, services, and jobs. Your expertise will not only have a direct impact on product decisions, but you also be well-positioned to drive the development and trajectory of our entire platform and infrastructure and influence important architectural decisions that affect the whole organization. Key Responsibilities Foster a culture and mindset of well-designed systems, test-driven software, and transparent communication with a high caliber of mutual respect and consideration for stakeholders Read and write a lot of Go, Python, and Protobuf Build, test, debug, maint

Location: San Francisco, CA (Remote/Hybrid Available) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role You will be a member of the technical staff developing product experiences for our Dispatch Intelligence users – customers who want and have battery energy storage systems for additional energy cost savings or faster interconnection times. In this role, you will serve in a “full stack” capacity designing, building, and maintaining frontend and backend components of our energy storage suite of applications. We use Typescript, React, Next.js, Tailwind CSS, Radix/ShadCN, Jest, Cypress, Playwright, Vitest, and Storybook with Echarts and D3/Observable for data visualization for our frontend, and Cloudflare Pages for hosting and content delivery. We rely on identity and auth platforms like Clerk for sign-in flows. Our backend is written in Go and Python with Postgres/AlloyDB and blob storage for data persistence. Key Responsibilities Foster a culture and mindset of well-designed systems, test-driven software, and proactive communication with a high degree of transparency, mutual resp

Location: San Francisco, CA (Hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're seeking an experienced Senior Optimization Engineer to join our Data Science Team. In this role, you will lead the design, development, and deployment of optimization models that power our software platform across applications including electricity markets, renewable energy, and battery energy storage systems. You will be responsible for developing production-grade optimization engines that solve complex operational and planning problems at scale. This role requires deep expertise in mathematical optimization, strong software engineering skills in Python, and experience building optimization models that integrate with production systems. The ideal candidate has significant experience in the energy industry, particularly electricity markets and battery storage optimization. This position emphasizes technical leadership, ownership of complex optimization projects, and collaboration across engineering, product, and commercial teams to deliver high-impact optimization solutions. Key Res

AI only answers correctly when it can trust the data underneath it. This role owns two connected parts of how Sigma shows up in that world: where Sigma's experience lives outside its own product (MCP, a CLI, the Claude and ChatGPT marketplaces, integrations like Slack, Teams, and Glean), and the semantic layer that makes every one of those surfaces trustworthy. The first mandate is Sigma's AI ecosystem: defining Sigma's approach to MCP, giving external agents structured, governed access to Sigma's data model; owning the CLI, giving developers a fast way to work with Sigma outside the UI; and building Sigma's presence in the Claude and ChatGPT marketplaces, plus integrations for Slack, Teams, Glean, and similar surfaces, so people can reach Sigma's data wherever they already work. This is some of the most visible, fastest-growing surface area in the product. The second mandate is the semantic layer underneath it all. Every agent, chat answer, and integration is only as reliable as the data model behind it — get a metric definition wrong here, and every surface built on top inherits the mistake. This includes setting the roadmap for how semantic views connect across data platforms and how the model evolves as new AI capabilities emerge. What you'll do Define Sigma's approach to MCP, giving external agents and tools structured, governed access to Sigma's data model. Own the CLI roadmap, giving developers a fast, scriptable way to work with Sigma outside the UI. Build Sigma's presence in the Claude and ChatGPT marketplaces, along with integrations for Slack, Teams, Glean, and similar surfaces, so people can reach Sigma's data wherever they're already working. Set the roadmap for Sigma's data modeling strategy, including how semantic views connect across data platforms and how the semantic layer evolves as new AI capabilities emerge. Partner with engineering and design to ship integration and semantic modeling capabilities that hold up at enterprise scale.

Solution Architect Sigma Computing The SA role has evolved. Here’s the version we’re hiring for. The SA job in 2026 is not the SA job in 2023. Three things now sit at the center of how we evaluate this role. This hire has to do all three at a senior level, with the architectural depth to back it up. 1. Use AI every day to do the job better. If you are not using Claude, ChatGPT, Cursor, or equivalents to accelerate your account prep, architecture diagramming, prototype builds, RFP responses, and discovery synthesis, you are getting outworked by SAs who are. We expect this hire to treat AI tooling as default infrastructure, not novelty. Come with a point of view on what you run, why, and how you use it to compress weeks of work into days. 2. Sell AI into the account. Buyers want to talk about agents, MCP, A2A, context engineering, and which model is powering what. You have to be fluent. You know Sigma’s AI surface cold: Sigma Assistant in build, analyze, and plan modes, AI functions, input tables with LLM enrichment, MCP integration, and warehouse-native agent patterns. You can architect Sigma agents and warehouse agents into a customer’s stack and explain the tradeoffs to a head of data and a CISO in the same call. You also speak credibly about Claude, OpenAI, Gemini, and the broader stack the customer already runs. 3. Sell against AI. Every enterprise deal has AI competition in it. Sometimes it is Databricks Genie. Sometimes it is Snowflake Cortex Analyst. Sometimes it is a systems integrator pitching a bespoke agent built over the weekend. You know where each of these breaks at scale, where Sigma’s warehouse-native architecture wins on governance, freshness, and cost, and how to draw the line for a skeptical CDO without hand-waving. You can defend that position in an architecture review, on a security questionnaire, and across three follow-up calls. About Sigma Sigma is the AI runtime environment for the modern enterprise. Teams build apps, agents, an

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Airtable’s mission is to bring the power of computing and software development to everyone. We are developing a powerful and extensible toolkit that our customers can leverage to solve a variety of different problems and workflows. We’ve seen our most sophisticated customers use the product to run global processes across thousands of employees, coordinate precision manufacturing pipelines, and consolidate previously siloed mission-critical data into a single source of truth. The complexity of these use cases requires us to be extremely thoughtful about how we design and implement new functionality in the product and make sure it’s both easy to use and comprehend for our customers and maintainable for us. As a Full-Stack, Backend engineer at Airtable, you will have the opportunity to work with customers to deeply understand their needs and workflows. You will collaborate with cross-functional partners across product management, design, research and data science to create innovative new features that enable our customers to do their best work. You will be responsible for owning and executing the end-to-end implementation of these new features that will contribute to making our toolkit even more powerful and successful. We currently have openings on: The Admin & Governance Team (Full-Stack/BE) ensures Airtable is secure, compliant, and enterprise-ready. It owns key admin capabilities like the Admin Panel, SSO, and audit systems, as well as foundational features like User Groups. This team's mission is to accelerate organizational value for the largest customers with enterprise-first governance and controls. The Omni Capability & Quality Team (Full-Stack/BE) brings the power of AI directly to Airtable end users—

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. For 10 years, Scale has provided the high-quality data and full-stack technologies that power the world's leading models, and has helped enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. Scale's internship is not a side project. Interns own real, shipped work on the same roadmaps as full-time engineers, with mentorship from world-class talent and a culture that values ownership, speed, and truth-seeking. Many of our interns return as full-time Scaliens. Example Projects Build reinforcement learning and post-training data pipelines that power frontier model development Develop evaluation infrastructure that measures model reliability for enterprise and public sector customers Ship agentic AI applications and the tooling that makes them observable, testable, and safe to deploy Ship tools that accelerate the growth of new qualified contributors on Scale's platform Build fraud-detection systems that remove bad actors and keep Scale's contributor base safe and trusted Use models to estimate the quality of tasks and contributors, and guarantee quality on requests at large scale Devise advanced matching algorithms that pair contributors to customers for optimal turnaround and accuracy Create optimized and efficient UI/UX tooling, in combination with ML algorithms, for 100k+ contributors completing billions of complex tasks Develop new AI infrastructure products to visualize, query, and explore Scale data Requirements A graduation date in Fall 2027 or Spring 2028 with a Bachelor's degree (or equivalent) in a relevant field (Computer Science, EECS, Computer Engineering, Statistics) Available for a Summer 2027 internship (May/June start dates) in San Franci

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times is looking for a talented, experienced and versatile correspondent to join the tech pod on the Business desk to cover OpenAI and Anthropic as the artificial intelligence race heats up. At the core of the beat are two companies that are writing people’s futures with their fast-advancing technology and becoming the new power brokers in Silicon Valley, dealmaking, geopolitics, national security, economics and Wall Street. We are looking for an energetic, determined and collegial journalist who thrives when competing on the most compelling and important storylines. Proven success in building and cultivating sources and experience reporting on companies are prerequisites. You will work closely with other tech reporters in the United States and around the world. This is a high metabolism job, with breaking news, second-day stories, analysis, explainers, profiles, accountability stories and enterprise. You will collaborate across multiple desks and teams including finance, Audio, Video and Graphics. You will write articles, short Live updates, contribute to newsletters and videos and participate in collaborative reporting projects. This is an in-office position, based in San Francisco and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance. Responsibilities : You will generate original reporting on news, events and trends on Anthropic a

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times is looking for a talented, experienced and versatile correspondent to join the tech pod on the Business desk to cover Anthropic as the artificial intelligence race heats up. Anthropic has grown quickly and changed coding, security and other areas with its technology, becoming a new power broker as it heads toward a public offering, and tangling in geopolitics, national security, economics and religion. We are looking for an energetic, determined and collegial journalist who thrives when competing on the most compelling and important storylines. Proven success in building and cultivating sources and experience reporting on companies are prerequisites. You will work closely with other tech reporters in the United States and around the world. This is a high metabolism job, with breaking news, second-day stories, analysis, explainers, profiles, accountability stories and enterprise. You will collaborate across multiple desks and teams including finance, Audio, Video and Graphics. You will write articles, short Live updates, contribute to newsletters and videos and participate in collaborative reporting projects. This is an in-office position, based in San Francisco and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance. This role is represented by the NewsGuild of NY. Responsibilities: You will generate original reporting on

About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Designer at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day. About the Role At DoorDash, we’re redefining what it means to be a designer. We’re building a team of makers, builders, and doers. Over the past decade, “web designer” evolved into “product designer” as the scope expanded. Now, that shift is happening again — LLMs are broadening the role further, pushing design toward both strategic thinking and direct execution. As a Staff Product Designer, you’ll help lead this evolution: not only practicing build-first design, but scaling it across people, processes, and systems. In this role, you’ll join the Ads & Promos Design team — one of DoorDash’s fastest-growing businesses — owning end-to-end campaign experience design and shaping the strategic vision for our marketing tooling system. This platform powers both SMB and enterprise restaurants across DoorDash’s global markets and connects local businesses with over 40 million consumers globally. Your impact will span both team effectiveness and business growth. You’ll increase team velocity and autonomy by building reusable workflows, shared tools, and decision frameworks that enable designers to operate at a higher level with less coordination overhead. In parallel, you’ll drive measurable business outcomes by unlocking faster experimentation, shorter iteration cycles, and higher-quality execution across your team and adjacent teams. This role can be based in New York City, San Francisco, or Seattle and reports to the Design Manager for Ads & Promotions (Restaurant Experie

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Twitch's Enterprise Platform & Technology (EPT) organization is looking for a Software Development Engineer II to build the systems where SAP meets AWS — extending our enterprise ERP with cloud-native services and agentic AI to power Finance and enterprise functions across Twitch and Amazon. This is a hands-on engineering role where you'll work on SAP-side development (ABAP, CDS, RAP, OData) and AWS-native engineering (Lambda, Step Functions, MCP servers, Bedrock, CDK) — owning integrations end-to-end. About the Role You'll work at the intersection of SAP enterprise systems and modern cloud engineering — building AWS-hosted APIs and pipelines that talk to SAP, standing up agentic AI tooling (MCP servers, Bedrock agents, Claude-powered workflows) that automates Finance operations, and shipping production AWS services alongside SAP customizations. The business problems are well understood; how you solve them with SAP + AWS + AI is up to you. We need someone equally comfortable writing ABAP inside SAP GUI and Python/TypeScript infrastructure code against AWS — a full-stack enterprise engineer who ships across both worlds and raises the bar on automation. You Will SAP Engineering (~50%) Design, build, and maintain integrations between SAP (S/4HANA, BTP) and downstream systems — own

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! In September 2026 we raised a $350 million Series E at a $3.5 billion valuation , and we are scaling our engineering and research teams to meet demand. The role Frontier AI data is expensive to make and hard to measure. Every task we deliver is tested against the strongest models, often through many long-running agent rollouts. Your job is to make that process faster, cheaper, and more rigorous with ML and AI You will be one of the early members of ML & Research Engineering at Snorkel. You will study how frontier-grade data is generated and evaluated, form hypotheses, validate them against real production data, and ship the winners at scale. You will shape the discipline's direction, its standards, and the team that grows around it. What you'll work on Efficient agentic evals. Cut the cost of long-horizon agent evaluation with adaptive sampling, statistically grounded early stopping, model cascades, caching, and cheap-first gating. AI model routing. Route every eval and judge call to the cheapest model that clears the quality bar, with fallback, monitoring, and cost attribution. Fine-tuned small models. Fine-tune and serve open-weight models (LoRA and other

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! We’re looking for a Research Scientist to advance how high-quality data and environments for AI agents are created. You’ll build and optimize pipelines that combine real-world data, automated generation, and human expert input. Working with domain experts, academic partners, customers, and our product and engineering teams, you’ll scale these pipelines to target frontier model performance gaps and expand data and environment diversity. Your work will amplify human knowledge and judgement, enabling experts to create and refine data and agentic environments that strengthens Snorkel’s position as the frontier data lab. This role is ideal for someone who wants to advance frontier AI through data and environment creation and enjoys turning research into reusable, scalable systems. Location: San Francisco, New York, OR REMOTE Main Responsibilities Design, implement, and optimize reusable pipelines that combine AI capabilities with expert judgment to accelerate data and agentic environment creation. Design and run rigorous experiments to validate proof-of-concept approaches, measure their impact on data quality, pipeline efficiency, and model performance, and communic

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The AI team is focused on one of Stripe’s most strategic growth areas: enabling the monetization and scaling of AI-native and AI-enabled businesses. We’re in a unique position – partnering with the world’s most ambitious AI companies (the likes of OpenAI, Anthropic, NVIDIA, etc) building on the frontier of artificial intelligence -- across infrastructure, foundation models, agents, and applications -- to help them grow and commercialize globally using Stripe’s full financial stack. As part of Stripe’s GTM / Sales organization, this team works closely with Product, Engineering, and Marketing to shape Stripe’s AI GTM strategy and ensure that the world’s leading AI companies -- from early-stage innovators to the largest public players -- choose Stripe as their monetization platform. What you’ll do Work with existing Stripe customers in the AI Industry to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic AI customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating ef