Excel in Canada

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La différence que vous ferez : Nous sommes à la recherche d'une candidate ou d'un candidat dévoué et enthousiaste pour assurer une gestion exceptionnelle du service à la clientèle au sein de la communauté Airbnb, à titre de superviseur ou superviseure. La personne idéale est hospitalière, analytique et déterminée à offrir les plus hauts standards de service par le coaching et le perfectionnement de son équipe. Le ou la superviseur(e) appuie un ou plusieurs services internes du service à la clientèle (CS). Il s'agit d'un rôle de leadership opérationnel exigeant une expérience substantielle en service à la clientèle et en gestion d'équipe. Les superviseurs et superviseures encadrent des équipes d'environ 10 à 15 ambassadeurs et ambassadrices et doivent être en mesure de guider et de perfectionner leur équipe en faisant preuve de compétences de service à la clientèle de premier ordre. De solides compétences organisationnelles ainsi que la capacité de gérer à la fois le travail en temps réel et le travail planifié sont également requises. La personne doit aussi être adaptable et réactive dans notre environnement au rythme soutenu, parfois sous pression, tout en demeurant flexible, proactive, ingénieuse, efficace et en

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience. Many of the initiatives you’l

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English, spoken and written. The Difference You Will Make: The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of t

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La communauté que vous rejoindrez: Nous recherchons un(e) candidat(e) engagé(e) et enthousiaste pour offrir un service client exceptionnel à la communauté Airbnb en tant que Spécialiste du service client, Support Premium. Le/la candidat(e) idéal(e) est accueillant(e), analytique et déterminé(e) à offrir un service de la plus haute qualité, tant à l’oral qu’à l’écrit, en Anglais et en Francais. La différence que vous ferez: L'associé(e) du support premium fonctionne en première ligne et interagit directement avec les clients et les parties prenantes internes. En tant qu'associé(e) du support premium, vous serez responsable de fournir un support de bout en bout aux membres clés de notre communauté, y compris, mais sans s'y limiter, le segment Luxe. Vous prendrez en charge les cas, garantissant une résolution complète tout en favorisant des relations solides avec nos utilisateurs tout au long du processus. Les associés du support premium ont besoin de solides compétences en communication, de capacités de résolution de problèmes et d'une expertise en matière de service client. Ils doivent également être adaptables et réactifs dans notre environnement en évolution rapide, parfois sous pression, tout en restant fl

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our Core Data Engineering team is responsible for designing and building all foundational datasets used across Robinhood and within our operational business areas. We build the foundational data models and core data layers that are consumed by downstream users, ensuring high data quality and reliability. We also develop internal data and AI tooling that enables teams across the company to scale their data development workflows efficiently. Our team collaborates with engineering, product, brokerage, crypto, and marketing teams to expand and grow Robinhood's products around the world ! We also partner with Machine Learning teams to build robust training datasets that power intelligent product features. As the Engineering Manager for our Toronto Data Engineering team, you will lead a team of exceptional engineers and drive the execution of key data initiatives. In this role, you will balance technical leadership with people management, dedicating approximately 60% of your time coaching and 40% to hands-on technical contributions, such as code and architecture reviews. You will drive roadmap planning and establish clear goals for the team, particularly as we expand into new mark

Head of Talent Acquisition Location: New York, NY, onsite 5 days per week Role type: Full time Reports to: President The Role Flowcode builds the infrastructure that turns real world touchpoints into measurable, actionable first party IDs, enabling F500 brands to personalize consumer experiences at scale. One of Flowcode’s founding principles is “the product is the team, and the team is the product.” We treat hiring with the same level of rigor we apply to product development. We have an extremely high hiring bar (the “pinhole process”), which to date we have applied by brute force. Our CEO, President and our executive team each personally read resumes, sit on interview loops, and close candidates. It works. But it also means our hiring speed is capped by the calendars of the ten busiest people in the company, and our pipeline stops the moment one promising candidate appears. We are not hiring a coordinator, a req-filler, or a "people partner who also does recruiting." We are hiring the person who owns the talent bar, the pipeline and the close. You are relentless in your proactive pursuit of top 1% talent, and you never consider the pipeline “good enough”. You treat every day as an opportunity to source the next generation of leaders for Flowcode, and you are consistently refining differentiated strategies to attract and retain elite talent. What you'll own The talent bar: You define, in writing, what "top 1%" means for each function at Flowcode, with calibrated scorecards and interview questions — and you hold the line when a hiring manager, or anyone else at the company, including the executive team, wants an exception. An always-on pipeline: You do not just open requisitions when a seat empties. You have named, warm, mapped talent for our most critical roles at all times, including seats that are currently filled. Outbound and referral as the default: Job boards produce volume; direct sourcing and referrals produce our best people. You flip the

Office Manager Location: New York, NY, onsite 5 days per week Role type: Full time Reports to: People Operations Manager About the Company Flowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We turn physical touchpoints into digital conversion funnels, powering instant, privacy-compliant personalization at scale. Over 75% of the Fortune 500 trust Flowcode to turn physical moments into digital action, with speed, security and ease. The Role: Office Manager We're looking for an organized, proactive, and people-oriented Office Manager to own the day-to-day experience of our Soho HQ. You’ll be the person who makes sure our office is welcoming, organized, stocked, and running smoothly—from morning coffee and team lunches to candidate visits, happy hours, new hire arrivals, and everything in between. This is a highly hands-on role for someone who takes pride in the details and genuinely enjoys making things run better for the people around them. You’ll be a familiar and welcoming face to employees and guests while owning the behind the scenes logistics that keep our office operating at its best. You’ll work closely with our People team and report directly to our People Operations Manager, while partnering with IT, Finance, leadership, vendors, and employees across the company. This is an onsite role at our Soho office, Monday - Friday. You'll thrive in this role if you: Are exceptionally organized and have a strong eye for detail Take pride in your work, whether you're supporting a company offsite or making sure the kitchen is stocked Are naturally warm, friendly, and welcoming and genuinely enjoy working with people Are proactive. When you notice something needs to be done, you take ownership of it Have a resourceful, "figure it out" mentality and stay calm when unexpected issues come up Are reliable and understand that small details can have a big impact on someone's experience

We’re looking for an Account Manager, Scale to maintain day-to-day contact with our existing customers at scale to help them realize the value of our products and services and establish long-term partnerships with Hootsuite by exploring and qualifying future growth opportunities. In this role, you will leverage your commercial skillset to successfully manage a high volume of customer renewals, while cultivating upsell, cross sell and expansion opportunities for both Hootsuite and Partner products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is a hybrid role and is open to applicants located within commuting distance of our Toronto or Vancouver office. In this role, you will report to the Manager, Scaled Account Management. WHAT YOU’LL DO: Maintain low-touch day-to-day contact with customers for our pooled accounts at scale; providing timely answers to questions and focus on driving customer health and experience. Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products. Drive renewals, upsells, and expansion in your low ARR accounts by focusing on customer engagements at scale and educating customers on Hootsuite’s value proposition in our pooled motion. Provide weekly forecasts and maintain rolling forecasts including monitoring and reporting account data health. Consistently contribute to generating team pipeline of upsell /product add-ons upon contract renewal or during service period to meet or exceed expansion targets. Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs. Demonstrate understanding of contract terms and processes in order to maximize contract valu

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, You Will: Design, develop, and implement exceptional user interfaces for web applications using modern web technologies such as HTML, CSS, and JavaScript. Collaborate closely with product managers, UX designers, and other stakeholders to gather requirements, own the user experience, develop wireframes, and create high-fidelity prototypes. Develop and maintain API integrations, ensuring seamless communication between front-end and back-end systems using React and gRPC. Contribute to back-end development with a focus on creating robust APIs and ensuring smooth communication between the front-end and server using technologies like Node.js or Python. Build, test, and deploy full-stack web applications using React and gRPC, while ensuring responsiveness, performance, and scalability. Optimize web applications for performance, accessibility, and SEO best practices. Troubleshoot and resolve UI and back-end related issues, ensuring a consistent and optimal user experience across multiple platforms and devices. Write clean, maintainable, and well-documented code adhering to established coding standards, and deploy/debug using platforms like Vercel. Ideally You'd Have: Bachelor

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Account Executive, Commercial Acquisition Build the future of data. Join the Snowflake team. Snowflake’s Commercial sales organization continues to grow and we are actively seeking a Commercial Account Executive to join the team. Our Account Executives are customer-obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU: Enthusiastic, self-motivated, and positive attitude with a passion for building customer relationships and closing new business opportunities. The Account Executive must have the confidence and ability to negotiate and close agreements with Clients and support new customers through our on-boarding process. You are driven to exceed performance objectives. You are excited about being positioned right in the middle of the exploding cloud based economy and to develop and maintain a highly desired knowledge of Snowflake’s solutions. You have an understanding of the Cloud application/computing space along with familiarity with data warehouse or analytic technologies. You are familiar with a solution-based approach

About the Role: As Sr Manager, Creator & Content Partnerships - Canada, you'll lead Tubi’s effort to source, grow, and manage relationships with Canadian creators. You will support the GM Tubi Canada, in expanding relationships with content partners. You will play a pivotal role in scaling and evolving our Canadian content proposition, helping to shape the broader Canadian content strategy, and contributing to the global Tubi for Creators initiative. This is a hands-on, high impact role that blends business development, partnership management, and strategic, data-led thinking. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: Source, pitch, and secure partnerships with Canadian creators, working directly with creators, talent agencies and distributors/aggregators Support broader strategic content partnerships with streaming platforms, broadcasters, and other IP owners, working closely with the US-based Content Acquisitions & Partnerships team Play a key role in shaping the Tubi Canada content strategy, ensuring the offering resonates with Canadian audiences and drives viewing growth Manage ongoing relationships with creators and partners, including onboarding, marketing collaborations, & partnership growth Track and analyze partner performance to identify growth and optimization opportunities Your Background: Demonstrated knowledge of the Canadian content and streaming landscape, with established relationships across the creator ecosystem 7+ years of experience in the creator economy, digital media, streaming, or content partnerships Track record in creator acquisition and/or partner management Strong empathy and understanding for creators and a keen understanding of their needs, challenges, and business models Exceptional communication and relationship-building skills, with a demonstrable ability to work cross functionally Strong da

Industrial Designer San Francisco, CA - Hybrid At IDEO, we use design to create new products, services, experiences; tangible strategies; and creative capabilities. IDEO San Francisco is in search of a new Industrial Designer to partner with interdisciplinary teams designing innovative and human-centered physical products and services. This role will own a hands-on workstream emphasizing creative problem solving, core industrial design skills, rapid prototyping and advanced visual storytelling. The ideal hire will champion hands-on making & prototyping, and collaborate fluidly with a wide variety of design professionals from communications design to UX researchers (and everything in between).This hire will have the unique opportunity to design cutting edge products, and grow as a Design Thinking practitioner within IDEO’s diverse network of Design Directors, Partners and Business Leaders. At IDEO, an Industrial Designer is responsible for independently executing components of highly complex client projects, showcasing advanced skills in user-centered physical product design . You will integrate form and function, while balancing user needs and technical considerations to create solutions that resonate with users and businesses alike. What makes a career at IDEO unique is our radical empathy and compassion for the user, always leading with creative confidence and collaborative rigor. You will work with world-class researchers, business designers, data scientists, and others disciplines outside of design, to push the edges of your craft, creating solutions that are as inclusive as they are transformative. We are especially excited to meet candidates with exceptional visual storytelling abilities, a drive to “get out from behind the screen” by prototyping in both digital and physical realms, and a grounding in design for manufacturing (DFM). This hire must be within a commutable distance of IDEO’s San Francisco studio. IDEO proudly supports flexible work. Onc

We are looking for research interns to join our Quantitative Equity team for 4 to 8 months starting in January or May 2027. We are a top-performing quant fund that manages over $111 billion in financial assets, with a track record spanning more than two decades. As a privately owned firm, we take a long-term perspective, investing in lasting business success and the long-term careers of our people. What You Will Do Investing presents a rich set of research problems that you will explore in this role. Quantitative Researchers lead the development of our investment models and strategies. As an intern, you will work on a real investment research project that requires thinking deeply about the factors that determine business success and modeling the complex dynamics of capital markets, including how information is created, interpreted and reflected in prices. Y our work will have a direct impact on investment outcomes. You will own your research project from beginning to end, including idea generation, signal construction, backtesting and calibration. There is plenty of opportunity to collaborate with your peers and receive mentorship from senior members of our research team. Our team works with: State-of-the-art techniques, including reinforcement learning, large language models, AI agents and econometric methods Large financial and alternative data Advanced technologies, such as high-performance computing infrastructure and custom research systems What You Bring Exceptional quantitative and technical ability : a strong foundation in mathematics, statistics, computer science, economics, finance or a related discipline An interest in finance: an interest in the domain is essential ; an understanding of capital markets and the drivers of business success is valuable but not required Evidence of exceptional ability and achievement: demonstrated through academic, professional, research, competition, entr

We are looking for researchers to join our Quantitative Equity team. We are a top-performing quant fund that manages over $111 billion in financial assets, with a track record spanning more than two decades . As a privately owned firm, we take a long-term perspective, investing in lasting business success and the long-term careers of our people. What You Will Do Investing presents a rich set of research problems that you will explore in this role. Quantitative Researchers lead the development of our investment models and strategies. This requires thinking deeply about the factors that determine business success and modeling the complex dynamics of capital markets, including how information is created, interpreted and reflected in prices . Y our work will have a direct impact on investment outcomes. You will own your research projects from beginning to end, including idea generation, signal construction, backtesting and calibration. There is plenty of opportunity to collaborate with your peers and receive mentorship from senior members of our research team. Our team works with: State-of-the-art techniques, including reinforcement learning, large language models, AI agents and econometric methods Large financial and alternative data Advanced technologies, such as high-performance computing infrastructure and custom research systems What You Bring Exceptional quantitative and technical ability : a strong foundation in mathematics, statistics, computer science, economics, finance or a related discipline An interest in finance: an interest in the domain is essential ; an understanding of capital markets and the drivers of business success is valuable but not required Evidence of exceptional ability and achievement: demonstrated through academic, professional, research, competition, entrepreneurship, or other accomplishments We welcome applications from candidates with different levels of experience, including

**English version below** Doit être local à Montréal Vous souhaitez travailler dans le domaine de la technologie au sein d'une banque d'investissement? Nous recherchons une personne pour rejoindre une équipe dynamique en tant qu’ Ingénieure Fiabilité de Site (Site Reliability Engineer) pour l’un de nos clients. Le Site Reliability Engineering (SRE) est une discipline orientée production, axée sur l’amélioration de la disponibilité des services systèmes, de l’observabilité, de l’évolutivité, de la performance et de la fiabilité des produits technologiques, en appliquant de solides principes d’ingénierie logicielle et en adoptant les technologies et outils les plus récents. Nous serions ravis de vous rencontrer si vous : Vous intéressez aux systèmes distribués et au travail sur des services hautement évolutifs, fiables et à grande échelle. Aimez évoluer dans un environnement dynamique et n’avez pas peur de changer les choses pour les améliorer. Appréciez les nouveaux défis technologiques et la résolution de problèmes complexes. Croyez qu’une équipe qui collabore efficacement est véritablement plus intelligente que la personne la plus brillante qui la compose. Aspirez à évoluer en tant que personne, coéquipier·e et ingénieur·e. Faites preuve de détermination, de motivation et d’un profond sens des responsabilités. À propos de mtrois : Depuis 2010, mtrois aide ses clients à résoudre leurs défis commerciaux et technologiques. Nous sommes une société de conseil en technologie et en affaires avec une main-d'œuvre mondiale qui réalise des projets commerciaux et informatiques significatifs dans certaines des plus grandes organisations de services financiers du monde. Services principaux Consulting et Conseil Services gérés Programme de diplômés Alumni Programme Alumni Pro Nous avons une présence mondiale et sommes experts dans la fourniture d'une qualité exceptionnelle à notre base de clients, offrant des services de conseil dans les domaines du risque, de la réglementa