Executive Quality Control in Canada

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are, too, let's talk. Device Identity and Access Organization The Device Identity and Access organization is at the forefront of Okta’s Zero Trust vision. As a foundational pillar within Okta Research and Development (ORD), our mission is to transform the device itself into a secure, trusted, and effortless identity factor. We are the teams responsible for ensuring users can seamlessly interact with their work from any endpoint, anywhere in the world. We engineer the end-to-end device experience—from our flagship FastPass , Okta Device Access (ODA), and Device Assurance . Our teams own the continuous authentication pipeline, device lifecycle management, and the sophisticated cloud services that analyze real-time trust and assurance signals to make frictionless, passwordless access a reality across Windows, macOS, iOS, Linux and Android. Our organization is composed of engineers who thrive at the intersection of deep client-side platform engineering and massive-s

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Revenue Strategy and Operations Team Revenue Strategy & Operations sits at the heart of our organization, driving operational excellence across our entire revenue organization. As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has the insights, tools, and processes to run effectively and efficiently. The team establishes rigorous standards and processes, and scales customer-centric operations to support our growth targets across the entire customer lifecycle. The Customer Success Operations Manager Opportunity In this role, you will design, refine, and continuously optimize our Customer Success Management Systems, bridging the gap between corporate strategy and regional execution to maximize Net Revenue Retention (NRR). You'll establish operations rigor and standards across the CX organization, ensuring that global and local standards are consistently adhered to while supporting growth objectives. You’ll be the primary operational partner to the AMER VP of Customer Success and senior CX leadership, and will also coordinate with adjacent teams including Technical Account Management (TAM), Renewals, Support, and Professional Services. This is an ideal opportunity for an experienced, highly collaborative operations professional with exceptional analytical skills and a growth mindset to ma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our San Francisco team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, evolving environment. You will drive and execute against the team's roadmap, oversee performance management and SLAs, report relevant metrics to leadership, and serve as an escalation point for the team. This is a full time hybrid role that will be held from our San Francisco Hub with at least 2 days in office per week. What you'll do at Figma: Lead and develop IT Operations in San Francisco Hub by coaching and supporting the San Francisco IT Operations team and contractors Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new systems and processes to effectively scale Build and maintain dashboards showing relevant helpdesk metrics (CSAT, SLAs, most common issues) to serve as a baseline for end-user support and overall IT performance. As a data-driven leader you'll use these metrics to identify root causes and create solutions Proactively identify and address inefficiencies and bottlenecks within IT Operations (e.g. access requests, automations, lifecycle management) Partner cross-functionally with teams across the business to understand their needs, solve problems and work towards common initiatives Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation Lead and own IT projects f

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We’re looking for a proactive, collaborative Manager of Internal Audit to help execute our internal audit program and support Lyft’s governance, risk management, and compliance efforts. This role will focus on both business and technology audits, helping identify and address key risks while delivering insights that enable informed decision-making. Reporting to the Director of Internal Audit, and based in our San Francisco HQ, you’ll work closely with stakeholders across the company to strengthen controls, improve processes, and drive continuous improvement. Responsibilities: Audit Execution & Risk-Based Planning Execute audit and advisory engagements spanning across both technology (e.g. cybersecurity, data governance, infrastructure, etc.) and business (e.g. operations, compliance, etc.) domains from end to end — including planning, fieldwork, testing, and reporting. Perform annual risk assessment over assigned risks to develop and refine the annual risk-based audit plan. Take a hands-on approach to audits, ensuring findings are data-driven, relevant, and aligned with business objectives. Use process improvement techniques (e.g. process mapping, root cause analysis, gap assessments) to identify opportunities for enhanced control design and operational efficiency. Perform risk assessments and identify areas for process improvement, control enhancement, or technology enablement. Ensure timely and effective follow-up on remediation of audit findings, coordinating with business owners to verify resolution. Collaborate with cross-functional teams — including Engineering, Security, Legal, Finance, and Compliance — to assess risks and test key controls. Stay current on evolving risks related to emerging technologies, regulatory changes, and internal initiatives. Enterprise Risk Management (ERM) Support

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We’re looking for a proactive, collaborative Manager of Internal Audit to help execute our internal audit program and support Lyft’s governance, risk management, and compliance efforts. This role will focus on both business and technology audits, helping identify and address key risks while delivering insights that enable informed decision-making. Reporting to the Director of Internal Audit, and based in our San Francisco HQ, you’ll work closely with stakeholders across the company to strengthen controls, improve processes, and drive continuous improvement. Responsibilities: Audit Execution & Risk-Based Planning Execute audit and advisory engagements spanning across both technology (e.g. cybersecurity, data governance, infrastructure, etc.) and business (e.g. operations, compliance, etc.) domains from end to end — including planning, fieldwork, testing, and reporting. Perform annual risk assessment over assigned risks to develop and refine the annual risk-based audit plan. Take a hands-on approach to audits, ensuring findings are data-driven, relevant, and aligned with business objectives. Use process improvement techniques (e.g. process mapping, root cause analysis, gap assessments) to identify opportunities for enhanced control design and operational efficiency. Perform risk assessments and identify areas for process improvement, control enhancement, or technology enablement. Ensure timely and effective follow-up on remediation of audit findings, coordinating with business owners to verify resolution. Collaborate with cross-functional teams — including Engineering, Security, Legal, Finance, and Compliance — to assess risks and test key controls. Stay current on evolving risks related to emerging technologies, regulatory changes, and internal initiatives. Enterprise Risk Management (ERM) Support

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring an experienced, talented and energetic Global Equity Program Manager to support Lyft’s global equity function. This role will support execution, rapid international expansion, management of increasing transaction volume, and building critical infrastructure for our global equity programs. The successful candidate will play a key role in driving the long term strategy and rolling out world class equity programs developed for precision and ease of execution. You will partner cross functionally on the design and delivery of ongoing programs, including compliance, tax, mobility, and employee education. The successful candidate will be an entrepreneurial and resourceful self-starter, comfortable working in a fast-paced and dynamic environment and excellent at building strong relationships. You will report to the Director, Global Equity Programs in our Legal organization. Responsibilities: Support administration of Lyft’s global equity programs including processing all awards, grants, exercises, cancellations and the issuance of all new grants in the US and in foreign jurisdictions, including managing RSUs, PSUs, ESPP, capital markets transactions and other equity programs. Continue to drive system automation on the Schwab Equiview platform across Workday and ADP. Develop and deliver world class employee education programs for new and continuing employees with a focus on mechanics and overall financial wellness. Support all aspects of SOX compliance and continuously work to build efficiencies around execution and documentation of key controls. Engage with senior leadership from the legal, fin

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco headquarters. Lyft’s Verticals team owns three of the most strategically important and operationally complex marketplaces in our business: airports, scheduled rides, and events. These moments matter most. Airports are a defining touchpoint in the Lyft experience—high-stakes, high-complexity, and critical to both rider trust and driver earnings. Scheduled rides give riders confidence and control while providing drivers with greater predictability. Events—from packed stadium concerts to sold-out games—require precision logistics and seamless coordination at scale. Together, these verticals represent some of the highest-intent, highest-value use cases on the Lyft platform. As Group Product Manager for Verticals, you will define how millions of people plan, book, and experience their journeys across these critical moments. You’ll lead a high-performing team of PMs to build seamless booking flows, deeply personalized experiences, and robust integrations with travel and event partners—owning the end-to-end product across all three verticals. You’ll take on some of the most complex challenges in rideshare: optimizing rider-driver matching in dynamic, high-variability environments; advancing demand forecasting; improving real-time driver guidance; and designi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an experienced Public Policy Manager to join our Policy Team! Based in San Francisco, this position will manage local-level policy efforts in California. This policy expert will work directly with elected officials, policymakers, and key stakeholders at all levels of local government. They will engage with a broad range of regulatory and legislative issues critical to the company, ensuring Lyft’s business needs align with evolving policy landscapes. Come join the exciting ride! Responsibilities: Execute Lyft’s legislative, regulatory, and political strategy across major local markets in California, with a primary focus on San Francisco/Bay Area (SFO), Los Angeles/Greater Los Angeles (LAX) and San Diego (SAN) Identify, cultivate and manage relationships with strategic local third party and business groups, local nonprofits and community organizations leveraging Lyft’s internal programs and product offerings, in key markets. Travel to attend local community and industry events as needed. Work closely with business, communications and marketing teams to highlight relevant Lyft partnerships, capture key moments, strategize Lyft’s engagement with large events (e.g., LA28, Super Bowl, etc.), and leverage relationships for business opportunities. Represent Lyft in interactions with elected officials, government agencies, staff, and business groups including drafting and providing testimony in legislative and regulatory hearings and traveling to attend political events and fundraisers as needed. Track legislation relevant to Lyft at municipal and county levels and inform company stakeholders and lines of business on legislative and regulatory developments. Develop strategic public engagement plans positioning Lyft as a “Force for Good” and reliabl

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for a high-impact Legal Operations Program Manager to join our expanding Legal Operations Team and sit at the center of our mergers & acquisitions (M&A) and post-close integration activity! This is a strategy-to-execution role that serves as the operating backbone for Legal across our most strategic transactions — owning legal integration execution in partnership with Lyft’s Corporate Development Integration Management Office (IMO), and the intake and governance layer that connects the Legal team to deal and integration work. The ideal candidate is tech-savvy, detail oriented, proactive, and able to drive outcomes across multiple concurrent transactions in ambiguous, high-stakes environments with a collaborative and transparent approach. Some key areas include: M&A integration program management, program leadership across concurrent initiatives, cross-functional and deal team engagement, outside counsel and vendor management across jurisdictions, legal entity management and governance, and building the repeatable operating model that scales Legal integration with company growth. This position reports to the Head of Legal Operations. As the company scales, the volume and complexity of strategic transactions — M&A, cross-border expansion, and new market entry — continues to increase. This role establishes a centralized operating model for Legal integration that ensures: Strategic transactions are executed with discipline, completeness, and a clear critical path Legal is embedded early and effectively, with strong planning-to-execution across multiple teams to deliver strong business results and manage risk The organization scales without accumulating operational, compliance, or technical debt Responsibilities: M&A Integration Program Management Own end-to-end legal in

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco and New York offices. The Customer Care team makes sure that every time Lyft enters a new market, launches a new mode, or works with a new partner, riders and drivers get the support experience they expect from day one. Some of Lyft's biggest growth bets run straight through this work: expanding into new countries, putting riders into autonomous vehicles with partners like Waymo and May Mobility, and standing up entirely new lines of business. This role owns customer care across these initiatives: shaping the support experience for each, and building the platform, playbooks, and standards that let us launch the next one faster than the last. You'll work hand in hand with the internal & external teams leading each initiative, bringing a strong, independent point of view on what great customer care takes. It's high-visibility work tied directly to where Lyft is growing next. Responsibilities: Own the customer care and support experience for Lyft's highest-priority growth initiatives—spanning international expansion, autonomous vehicles, and new lines of business Partner closely with the internal teams leading each initiative, folding customer care into the broader launch and bringing a strong, independent point of view on what great support requires

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As an Engineering Manager on the Core Rider team, you will act as a critical technical leader in a highly visible area of the Rider Organization. Taking holistic ownership of our foundational systems and core rider functionality, you will be directly responsible for moving top-line business metrics and delivering a seamless rideshare experience. You will partner with multiple product managers, data scientists, and cross-functional teams to develop complex systems, define strategic roadmaps, scale the product and infrastructure that powers how millions of riders request and experience their rides every day. Responsibilities: Drive team execution, proactively resolve bottlenecks and make decisive trade-offs. Partner with cross-functional teams (Product, Design, Marketing, Science, and Analytics) to define the team's strategic direction. Translate high-level business goals into actionable projects. Own a team roadmap from conception to delivery, managing cross-team dependencies and mitigating risks. Maintain operational excellence through contributing to best practices for observability, reliability, and on-call processes. Ensure technical excellence through architecture reviews, tech debt management, and engineering guidance. Maintain team health by creating and refining team processes, fostering a supportive team culture, and managing resourcing. Develop team member careers by matching them with opportunities, setting clear expectations, and providing timely feedback. Build relationships across engineering teams to share learnings, align on standards, and identify collaboration opportunities. Serve as a dependable, high-bar interviewer and active participant in Lyft’s broader community. Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or a related field, or equivalent practic

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a Senior Analyst to join our Business Forecast & Planning team within Customer Care Operations. This role sits at the center of forecasting and capacity strategy for our global support organization, translating complex operational and business signals into clear, actionable plans. You'll partner closely with operations leadership to keep resourcing aligned with the business, separating what truly matters from the noise, and helping shape decisions that affect how we staff and scale support. Responsibilities: Support the development and upkeep of the models and frameworks that connect business drivers to staffing and resourcing decisions Translate large, complex, and sometimes ambiguous data into clear, actionable insights that support leadership recommendations Own day-to-day planning execution, from dashboards maintenance and reporting to business reviews, with a sharp focus on accuracy and the details that matter Leverage AI tools to build and maintain dashboards, reports, and analyses that support the team's recommendations and insights Identify and help drive opportunities to improve how the team plans and operates Move quickly on ambiguous, time-sensitive requests, using modern tools to work smarter and faster Experience: 2+ years in planning, forecasting, capacity/resource management, or a related analytical role; consulting, investment banking, FP&A, or ops strategy backgrounds also fit well Sharp analytical mindset with hands-on SQL and Python skills AI fluency, comfortable using AI tools to accelerate analysis and problem-solving Strong business acumen paired with genuine curiosity about how large, complex business systems work; fast learner with a bias towards action, comfortable building context quickly across new systems and stakeholders Self-directed, with a track

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Driver Earnings team at Lyft is responsible for managing our suite of driver earnings products, driving top business goals around financial metrics and marketplace performance. The team develops and improves automation & execution of driver earnings products, develops new earnings products, and manages financial performance of these products to manage the growth of the business. We are looking for an analyst to join the team that is responsible for working with cross-functional stakeholders to analyze and improve existing earnings products and manage the products’ financial outcomes within the broader Marketplace organization. You will influence existing and future strategy with your data analysis, insights, and storytelling to deliver strategic recommendations on experimentation and product improvements. We’re looking for a data & process-driven individual who has extraordinary attention to detail and a track record of analytical problem-solving. Responsibilities: Support marketplace operations to provide world-class analysis, product recommendations, and reporting to stakeholders. Become an expert in marketplace trends and support weekly reporting structures for the Rideshare organization. Develop domain-specific subject matter expertise in our lever portfolio and support cross-functional initiatives to improve existing products and develop new ones. Analyze marketplace product & financial levers and provide cross-functional teams with actionable insights on improvements and problem areas. Operate within Rideshare decision-making frameworks with a critical lens, evaluating areas of improvement and business growth opportunities. Prepare regular business reviews for leadership, highlighting key areas of focus. Work with stakeholders and other teams to track, report, and r

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for a Senior Staff Technical Program Manager who brings exceptional technical and analytical skills to drive execution across high-impact product initiatives. Come be part of a team at Lyft focused on enabling and empowering engineering teams to deliver at scale. Technical Program Managers at Lyft drive cross-functional initiatives, leveraging strong leadership, planning, communication, and collaboration skills. Our TPMs are technically strong with deep product and software engineering experience. They are problem solvers who make things happen by setting clear goals and inspiring teams to deliver. TPMs at Lyft are both strategic and tactical, doing what it takes to successfully deliver top-priority programs that have a material impact on the business. This role will support product-facing teams within Rideshare, focusing initially on the Partnerships, Loyalty and Payments organization, where you will be responsible for helping them to create a singular loyalty offering that is accessible, emotional, rewarding, and which makes it simple to choose Lyft. You will collaborate with engineering, product, data science, design, analytics, and operations to drive iterative delivery that delights our riders and drivers. Responsibilities Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch — ensuring alignment, accountability, and measurable outcomes at every phase. Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications. Partner with engineering, product, data science, design

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for product managers who bring exceptional creative, strategic, and analytical skills to drive forward a best-in-class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast-paced company and industry. The Lyft Business team is one of Lyft's fastest-growing and most profitable units, providing transportation solutions for organizations, including business travel, employee commutes, courtesy rides, and non-emergency medical trips. The scope of Lyft Business is expansive, spanning B2B capabilities (self-serve tools, APIs, billing and reporting) as well as the B2B2C rider experience of Business Profiles, Lyft Pass, and Rewards. We're seeking a Staff Product Manager to build Lyft Business Growth : own the marketing and lifecycle stack, the acquisition and activation strategy, and the journey that lands customers in our core experiences. You will define growth loops across the portfolio, build shared infrastructure for lifecycle, attribution, and experimentation, and partner with vertical PMs, marketing, and engineering to convert demand into durable engagement and revenue. Responsibilities: Own demand generation. Build the acquisition playbook across the channels, tactics, and mar-tech that drive qualified demand. Partner closely with marketing to measure cost to acquire and balance the mix toward durable acquisition at healthy economics. Own activation in partnership with the pods. Work with vertical PMs on their surfaces to land the customers you acquire and drive them to first value, defining what activation infrastructure is shared vs. vertical-specific.