Experienced Field Service Representative in Toronto

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe processes over $1T in payments volume per year, which is roughly 1% of the world’s GDP. The tremendous amount of data makes Stripe one of the best places to do machine learning. The ML Infra team builds services and tools that power every step in the ML lifecycle, including data exploration, feature generation, experimentation, training, deploying, serving ML models, and building LLM applications. With the phenomenal developments happening in the field of AI, we are positioned to accelerate the adoption of AI/ML across all parts of the company by building highly scalable and reliable foundational infrastructure. What you’ll do You will work closely with machine learning engineers, data scientists, and product engineering teams to enable seamless end-to-end experience in building solutions across data, analytics, and AI/ML platforms. You will build the next generation of ML Infra services and major new capabilities that substantially improve ML development velocity and MLOps maturity across the company. Responsibilities Designing and building scalable, reliable, and secure services for notebooks, ML model training, experimentation, serving, and LLM applications across multiple regions. Creating services and libraries that enable ML engineers at Stripe to seamlessly transition from experimentation to production across Stripe’s systems. Working directly with product teams and ML engineers to improve their day-to-day pr

About the Role: Tubi is seeking a highly skilled and experienced QA Automation Engineer to lead quality assurance initiatives for our cutting-edge streaming and AI-driven product features. This pivotal role involves ensuring exceptional end-to-end user experiences, robust streaming playback, and the accuracy and integrity of our AI/ML features across web, mobile, and OTT platforms. We're looking for a candidate with a strong background in streaming QA and deep technical knowledge of media workflows. You'll be instrumental in collaborating with engineering, product, and data science teams to define comprehensive QA strategies that guarantee both functional excellence and data-level quality This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: Design and lead test strategies for streaming workflows, playback systems, and AI-powered features. Test across platforms (web, mobile, and connected TV) to ensure functional parity and playback stability. Validate streaming performance—including ABR logic, encoding pipelines, and DRM integrations—under diverse real-world conditions. Debug with precision using tools like Charles Proxy, Chrome DevTools, ADB, and Xcode. Collaborate with data and ML teams to validate AI model updates, recommendations, and personalization accuracy. Leverage AI-assisted QA tools to enhance regression coverage, UI validation, and anomaly detection. Contribute to automation and CI/CD frameworks, driving faster, more reliable releases. Oversee QA deliverables for multiple concurrent releases and ensure seamless sign-off for production launches. Monitor live environments for playback or recommendation anomalies post-release and escalate issues promptly. Continuously improve QA processes, metrics, and reporting for streaming and AI validation. Your Background: Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent hands-on experi

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. At Tenstorrent, we are building open, scalable compute for real AI workloads. As Director, Customer Hardware Engineering, you own the technical relationship with strategic customers and FAEs, turning their silicon needs into precise requirements for our hardware and software teams. You connect customer architectures to Tenstorrent platforms so their models run efficiently on our silicon. This role is hybrid, based out of Toronto, Austin, TX or Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced leader of customer-facing technical teams and Field Application Engineering organizations. Strong background across RTL, verification, and physical design for custom silicon programs. Systems thinker who understands how RTL choices affect software, performance, and customer solutions. Clear communicator who aligns customers, FAEs, and internal teams around shared technical goals. What We Need Own technical customer relationships and convert high-level asks into concrete engineering specifications. Coordinate with hardware and software leads on customer-specific NEO silicon configurations. Oversee RTL changes and NEO cus

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is looking for a Firmware Engineer working on microcontrollers and SoCs, focused on low-level C/C++ development and board bring-up. You’ll implement and debug firmware, develop boot/power/reset sequences, and use lab tools to diagnose issues across the hardware–software boundary. You’ll collaborate closely with hardware, board, and system software teams while building strong skills in modern embedded platforms, RTOS/Embedded Linux, and automated testing. This role is hybrid, based out of Toronto, Canada. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are An experienced embedded engineer with a strong foundation in computer engineering, electrical engineering, computer science, or a related field, and a track record of building reliable software for real-world systems. A strong problem solver who enjoys working where software meets hardware and can move comfortably between architecture, implementation, debugging, and system-level thinking. Curious by nature and energized by complex challenges, with a willingness to explore new technologies, development approaches, and AI-assisted tools to make engineering more effective. A thou

About the Role: The Machine Learning team at Tubi drives the innovation behind personalized user experiences. With the largest inventory in the industry and hundreds of millions of viewers, we tackle problems in the space of recommendations, search, content understanding and ads optimization that shape the future of streaming. We are seeking a highly skilled Senior Machine Learning Engineer to contribute to transformative projects in video personalization. In this role, you will design and implement advanced algorithms and systems to improve our personalization strategy. As a senior technical expert, you will tackle complex problems in machine learning at scale, collaborating closely with cross-functional teams to develop and optimize machine learning-driven solutions. This is a hybrid role in our Toronto office. What You'll Do: Design, develop, and implement recommendation systems and algorithms for a global audience Conduct deep dives into algorithmic components and systems, ensuring that models are optimized for both performance and scalability across multiple regions and product areas Build and deploy high-impact robust ML pipelines, including data extraction, feature development, model training, testing, and deployment Continuously monitor, evaluate, and optimize the performance of deployed models, ensuring they meet business goals and provide high-quality user experiences. Work closely with Product, Engineering, and Data Science teams to align on product requirements, set expectations, and deliver machine learning-driven solutions that improve user engagement Your Background: 3+ years of industry experience building production Machine Learning systems BS, MSc, or Ph.D. in Computer Science, Machine Learning, Statistics, Mathematics, or a related field Experience with deep learning technologies for recommendation systems, including TensorFlow, PyTorch, or similar frameworks Proficiency in building and deploying full-stack machine learning pipelines: data e

About the Role: The Machine Learning team at Tubi drives the innovation behind personalized user experiences. With the largest inventory in the industry and hundreds of millions of viewers, we tackle problems in the space of recommendations, search, content understanding and ads optimization that shape the future of streaming. We are seeking a highly skilled Staff Machine Learning Engineer to contribute to transformative projects in video personalization. In this role, you will design and implement advanced algorithms and systems to improve our personalization strategy. As a senior technical expert, you will tackle complex problems in machine learning at scale, collaborating closely with cross-functional teams to develop and optimize machine learning-driven solutions. This is a hybrid role in our Toronto office. What You'll Do: Lead the design, development, and implementation of advanced recommendation systems and algorithms for a global audience Conduct deep dives into algorithmic components and systems, ensuring that models are optimized for both performance and scalability across multiple regions and product areas Build and deploy high-impact robust ML pipelines, including data extraction, feature development, model training, testing, and deployment Continuously monitor, evaluate, and optimize the performance of deployed models, ensuring they meet business goals and provide high-quality user experiences. Work closely with Product, Engineering, and Data Science teams to align on product requirements, set expectations, and deliver machine learning-driven solutions that improve user engagement Your Background: 8+ years of industry experience building production Machine Learning systems MSc or Ph.D. in Computer Science, Machine Learning, Statistics, Mathematics, or a related field Experience with deep learning technologies for recommendation systems, including TensorFlow, PyTorch, or similar frameworks Proficiency in building and deploying full-stack machine le

About the Role: We are looking for a talented Automation Engineer to join our Automation Engineering team in Toronto. In this role, you will be responsible for designing and implementing automated tests for Mobile development. You will collaborate closely with QA engineers and developers to build scalable test frameworks, improve automation coverage, and contribute to the efficiency of our multi-platform release process. You will also design data-driven end-to-end checks around playback and ad insertion , integrate them into CI/CD pipelines as quality gates, and operate a reliable device lab to prevent regressions from shipping. Your work will directly accelerate testing and release velocity while improving revenue-critical reliability across Tubi’s Android and IOS apps. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: Design, implement, and maintain automated tests for mobile development (Android & iOS) Contribute to the development and optimization of cross-platform automation frameworks. Write and maintain test scripts in JavaScript/TypeScript , using frameworks such as Puppeteer, Appium, WebDriverIO, Selenium. Ensure test cases are integrated into CI/CD pipelines and provide reliable feedback on product quality. Help identify flaky tests, investigate root causes, and improve test stability. Collaborate with developers and QA engineers to clarify requirements and improve test strategies. Participate in code reviews and follow best practices for test automation . Your Background: Bachelor’s degree or above in a technical field (e.g., Computer Science, Engineering, Mathematics), or equivalent industry experience. 3+ years of hands-on experience in automation testing for mobile devices Strong programming skills in JavaScript/TypeScript (preferred), or Python/Java. Experience with automation frameworks (e.g. Puppeteer, Appium,, WebDriverIO, Selenium, Playwright, T

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for software engineers from a scope of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. The Applied AI team is looking for a Backend Engineer to join the AI Entries team. You will build the foundational infrastructure that connects Lyft to emerging AI ecosystems and devices and architect the APIs and orchestration layers that allow third-party agents and multimodal interfaces to interact with Lyft. By building these robust integration, you will help make Lyft available where our riders are. Responsibilities: Establish engineering best practices and patterns; help uplift the team's craft and drive a culture of engineering excellence Drive high-impact projects and innovate new solutions to deliver the best user experience Produce and drive scalable system design for large, complex features — from idea through execution and launch Mentor engineers on the team, providing technical guidance and supporting their growth Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and share knowledge across the team Participate in the team's on-call rotation; identify, triage, debug, and resolve issues across our applications and platforms Have the ability to explain the various trade offs made in decisions Manage project priorities, deadlines, and deliverables. Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or equivalent practical experience. 5+ years of software engineering/production

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With over half a billion rides and counting, Lyft is solving hard problems in a flourishing domain with a lot of data and creative solutions in Marketplace, Mapping, Fraud, Growth and beyond. We're actively building the next-generation Machine Learning (ML) platform for low-cost, ultra-immersive transportation to improve people’s lives using modern ML with peta-byte scale data. Our Machine Learning Engineers are excited to work on these challenging problems and redefine solutions to directly impact various aspects of Lyft's primary business. If you are a student with experience in machine learning workflows, passionate about solving challenging problems using data and working in a dynamic, creative, and collaborative environment, this opportunity is for you! Responsibilities: Contribute to the design, build, train and test of Machine Learning models Write production-level code to convert ML models into working pipelines Partner with Product Managers, Data Scientists, and fellow ML Engineers to frame Machine Learning problems within the business context Analyze experimental and observational data, communicate findings to support decisions Participate in code and spec reviews to ensure code quality and distribute knowledge Experience: Currently pursuing a Bachelor's, Master's, or PhD degree in Computer Science or a related technical field from a university in Canada (required) , with a graduation date between December 2027 and Summer 2028 (required). For any candidates who are master's students who worked between their bachelor's and master's programs: candidates should also have less than 2 years of relevant full-time work experience Available during Summer 2027 for the internship in Toronto Good understanding and knowledge of ML libraries like scikit-learn, Tensorflow, PyTorch, Keras, MXNet, et

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a qualitative User Experience Research Intern to join our team, which aspires to elevate the user experience for our drivers and riders across 300+ cities nationwide. You will conduct research studies, as well as participate in studies alongside more senior researchers from which you’ll gain strong mentorship. You will partner with Design, Product Management, Analytics, and Engineering in order to derive deep insights about our users’ behaviors and attitudes, and communicate results and actionable recommendations across the company. Interns contribute to user-facing products, working side-by-side with top User Experience Research team members in the industry while having autonomy from the get-go. Lyft fosters a collaborative environment in the office, so there's always a sharp mind eager to hear about your next idea. So what's yours? Responsibilities: Design and conduct studies across key Lyft product areas -- independently and in conjunction with more senior researchers. You will utilize methods such as ethnographic & field research, diary studies, surveys, user/usability testing (remote and in-person), guerrilla research, and any other methods you find impactful Review, analyze, and communicate qualitative and/or quantitative data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users Experience: Currently pursuing a Master's or PhD degree in Human-Computer Interaction, Anthropology, Design, Psychology, Cognitive Science, or a related field from a university in Canada with a graduation date between December 2027 and Summer 2028 (required) Available during Summer 2027 for an internship in Toronto Extraordinary organizational skills and meticulous eye for detail Str

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Trust & Safety function at Lyft is dedicated to keeping every Lyft ride safe for both riders and drivers. We build and maintain the tools, features, and systems that deter bad actors, protect vulnerable populations, and reinforce trust across the platform. As an Backend Engineer working on Trust & Safety, you'll work at the intersection of product, design, engineering, and policy to ship high-impact safety features to millions of users. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best user experience. Work closely with cross-functional teams and partner teams to develop solutions based on technology and business needs, and advance team’s goals and priorities Independently lead features from idea to positive execution and launch Unblock, support and communicate with internal partners to achieve results Write well-crafted, well-tested, readable, maintainable code Utilize your expertise in Python, Golang, AWS to deliver robust and scalable solutions Participate in code reviews to ensure code quality and distribute knowledge, as well as on call rotations Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience 3+ years of software engineering industry experience Extensive experience in object oriented programming, ideally in GoLang or Python Experience in backend software development of distributed systems and concurrency Strong oral and written communication skills, and ability to collaborate with and influence cross-functional partners Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family bui

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Fulfillment group, in Marketplace, at Lyft is responsible for determining what inventory can be reliably offered for a given rider session and reliably fulfilling rider requests. The group has a few sub teams that are responsible for generating feasible offers for riders, connecting rider requests with drivers to fulfill those offers and a demand and supply lifecycle platform that power great rideshare experience. As a software engineer at Lyft, you'll collaborate with other software engineers and cross functions like product, data science and analytics to lead and execute large projects from idea to efficient execution. We're looking for a motivated Software Engineer who is passionate about solving challenging technical problems and is excited about working in a fast-paced, innovative and cross-functional environment where they will take on some of the most interesting and impactful problems in ridesharing. Responsibilities: Contribute to the roadmap and architecture based on technology and business needs Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various trade offs made in decisions Participate in code reviews to ensure code quality and distribute knowledge Build Features from tech specification to positive execution Proactively participate in resolving ongoing incidents Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Share your knowledge by giving brown bags and tech talks Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience 3+ years of software engineering industry experience Proficiency in object-oriented programming Experience designing, debugging and running fault-tolerant, highly available, large-scale di

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Data Scientist in the Pay, Integrity & Identity org, you will collaborate with our world class team of engineers, product managers, analysts and other data scientists to help create best in class pay platforms, stop fraudulent actors from harming our riders & drivers fraud and build user trust on the Lyft platform. You will run experiments (A/B tests) and develop data driven solutions to launch new features and remove the bad actors from the Lyft platform while maintaining a positive experience for genuine users. We’re looking for an intellectually curious individual who has extraordinary attention to detail, a track record of analytical problem-solving and skilled communication. Prior experience in the fintech, fraud or identity space is preferred. Responsibilities: Design and analyze experiments in collaboration with other scientists, product & engineering; communicate findings to stakeholders and facilitate launch decisions Leverage advanced statistical techniques to generate quantitative insights and develop machine learning models Analyze the wide variety of signals available to identify patterns in large datasets and uncover root causes Partner with product managers, engineers, and operators to translate analytical insights into decisions and action Build data pipelines and develop analytical frameworks to monitor business and product performance Set business metrics that measure the health of our products, as well as passenger and driver experience Collaborate with product and engineering and communicate findings to stakeholders in a clear and concise manner Experience: Degree in a quantitative field such as statistics, economics, applied math, operations research or engineering (advanced degrees preferred), or relevant work experience 4-6+ years of industry experi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As a Data Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams, and who is eager to serve as a leader within the broader Support organization to drive our business forward. Responsibilities Partner with Product, Engineering, Data Science & Analytics, Business Operations and other cross-functional stakeholders to achieve business goals Develop frameworks and scalable processes to drive decision-making and prioritization Define the metrics used to measure the success of strategic initiatives and health of our support platform; build dashboards to track metrics over time Design A/B tests and execute analyses to evaluate the impact of new product features and operational improvements Work closely with cross-functional partners to deliver data-driven insights and actionable recommendations for continuously improving the customer support experience Monitor and diagnose KPI performance and present findings to senior leadership Experience Degree in a quantitative field like statisti

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft's products and decision-making. The Metrics team sits in the Central Market Management organization and owns the business metrics that leaders use to run the marketplace. We define these metrics, build and manage the tools and dashboards that make them reliable and easy to access, and drive consistent, standardized definitions across the organization. We are looking for a Data Scientist to join the Metrics team and help shape Lyft's products and decision-making. You will own a domain within the team's surface area, building and maintaining the data and metrics that leaders and partner teams rely on, with significant executive exposure along the way. We want an intellectually curious person with strong attention to detail, a track record of analytical problem-solving, and skilled communication. You will report to a Data Science Manager. Responsibilities Own one or more domain datasets end-to-end, from source data through to the metrics that consumers rely on Build and maintain the processing logic and pipelines that turn raw inputs into trusted, analysis-ready data Own the business metrics derived from that data, developing the deep understanding of the source needed to build each metric correctly Ensure the data is accurate, consistent, and reliable, with quality checks that catch problems before consumers see them Deliver data and metrics to stakeholders in a usable form, and support them as they integrate it into their decisions Partner with product managers, engineers, and operators to translate the data into decisions and action Communicate findings to stakeholders in a clear and concise manner Experience Degree in a quantitative field such as statistics, economics, applied math, operations research, or engineering (advanced degrees preferred), or relev