Human Factors Engineer in Canada

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Love our Customers is our #1 Value at Okta. The Okta Customer First Team lives and breathes this every day. A critical element of Okta’s strategy is helping our customers accelerate their time to value and expand their relationship with Okta. This is a key differentiator for Okta and we believe that all customers, large and small, deserve an exceptional experience and this assistance. When we do this well, our customers succeed and Okta succeeds by growing our renewal rates. The Success Insights Manager role is an exciting opportunity to help execute a scaled success strategy, providing exceptional, data-driven content that maximizes value for customers post-sale. You will execute digital success programs that involve designing and developing visually engaging and informative data-driven content tailored to our customers’ unique use cases that also scale effectively to meet the needs of our expanding customer base. This content will serve as powerful tools for our post-sales teams, including customer QBRs, automated delivery plans, and more, helping them demonstrate the value of Okta and drive product adoption among our largest customers. Your primary targets will include driving adoption and retention as well as the future growth of our customer base while saving time for customer-facing teams, including those who manage our largest book of accounts. You will be deep in the data, monitoring and optimizing your program

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Verify Team Okta Verify Team builds desktop and mobile applications for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. The Staff Software Engineer in Test Opportunity We seek a passionate and experienced C++ / Linux Staff Software Engineer in Test to join our dynamic team. We are looking for someone who is excited about testing and automation for the Linux Platform and can build for this enterprise setting. Okta Engineering strongly believes in automated testing, UX design, and an iterative process to build high-quality next-generation software. The ideal candidate is passionate about leading quality strategy for large-scale, mission-critical client applications on Linux platform.This is a great opportunity to work in an environment of scale, work in a talented and passionate group, build processes, and be front and center in Okta’s vision of passwordless access to any application. The role gives the candidate an excellent opportunity to learn about interesting problems in security and identity space. It also has a lot of visibility within Okta and has great growth potential. What you’ll be doing Collaborate with the product management, development, and cro

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Software Reliability Engineer - Data Platform About the Team The Data Platform team is responsible for the foundational data services, systems, and data products for Okta that benefit our users. Today, the Data Platform team solves challenges and enables: Streaming analytics Interactive end-user reporting Data and ML platform for Okta to scale Telemetry of our products and data Our elite team is fast, creative and flexible. We encourage ownership. We expect great things from our engineers and reward them with stimulating new projects, new technologies and the chance to have significant equity in a company. Okta is about to change the cloud computing landscape forever. About the Position This is an opportunity for experienced Software Reliability Engineers to join our fast growing Data Platform organization that is passionate about scaling high volume, low-latency, distributed data-platform services & data products. In this role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Okta to scale for years to come. As a member of the Data Platform team, you will be responsible for designing, building, and deploying the systems that power our data analytics and ML. Our analytics infrastructure stack sits on top of many modern technologies, including Kinesis, Flink, ElasticSearch, and Snowflake. We are looking for experienced Software Engineers who can help desi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a highly proficient GEO Content Specialist to execute content-focused Generative Engine Optimization (GEO) strategies for Okta and Auth0. This is a mid-level individual contributor role focused on ensuring content is optimized for visibility and retrieval in the evolving landscape of AI Search/GEO/AEO. The ideal candidate is a reliable self-starter with a strong understanding of content, SEO, and the mechanisms of Large Language Models (LLMs). Core Responsibilities & Execution: Content Optimization: Execute the strategy for structuring and optimizing content to promote content retrievability by LLMs. Develop and refine content blocks to be machine-parsable and aligned with semantic density and emerging AI answer formats. Understand how content must be structured ( schema.org and JSON-LD) for LLM visibility and apply best practices while adhering to brand and quality standards. Identify opportunities by reviewing GEO prompt data, analyzing competitors, and thinking cre

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Overview At Okta, we are building a world where anyone can safely use any technology, and within Okta Platform R&D, we're specifically focused on protecting the future of work. We are a globally-minded company dedicated to delighting our customers across the world. We are looking for an experienced full stack Staff Software Engineer (with a focus on UI) who is passionate about building large-scale, mission-critical infrastructure in a fast-paced agile environment. The ideal candidate will be excited about joining a platform team that is driving several cross functional initiatives within the company. You will be responsible for defining the forward-looking vision for Okta’s UI platform infrastructure. You will work with a globally distributed engineering team to build the frameworks and systems that empower all feature teams to effectively deliver world-ready software. You will play a crucial role in developing and maintaining shared libraries and tools used across the entire organization, ensuring accessibility, scalability, and adherence to Okta’s coding standards. If you are passionate about technical leadership and have a deep expertise in transforming complex products for a global audience, then we want to talk to you. In this role, you’ll get to… Define, own, and drive the architectural vision and technical roadmap for a major UI platform subsystem (e.g., internationalization and localization infrastructure), securing buy-in across dependen

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know the team The Developer Platform team at Auth0 (an Okta company) owns the surfaces developers use to build with Auth0 - APIs, SDKs, CLIs, and the tooling that shapes how developers experience identity. Software is increasingly built by developers working alongside AI agents, and that shift raises the bar on every interface we ship: APIs have to be consumable by agents, tools have to be discoverable, and our platform has to hold up when an agent - not just a person, is the one calling it. We're looking for an engineer who already builds with those skills. We move fast, we own problems end-to-end, and we care deeply about the developer experience we put in front of people. The opportunity We're hiring a Staff Software Engineer to build the platform surfaces that developers and AI agents use to configure, extend, and interact with Auth0. You'll work at the intersection of API platform design, developer tooling, and emerging standards like MCP (Model Context Protocol). You'll take on ambiguous, high-leverage problems alongside a group of strong senior and staff engineers, and you'll have real influence over how our platform is built for a world where agents are first-class consumers. What you'll be doing Design and build developer-facing platform surfaces - APIs, MCP tools, CLI integrations, that hold up whether the caller is a developer or an agent Own technical direction for key platform surfaces that make Auth0 consumable by agents Drive cross-cut

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 RSM, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Learn more about our global Sales team. The Enterprise Auth0 Regional Sales Manager Opportunity The successful Auth0 Regional Sales Manager is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats. As an Auth0 AE, you will be focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers. This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation. What you’ll be doing: Build a p

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation. The Team The Delegated Administration team is expanding Auth0 to help B2B SaaS applications easily manage access for their own customers and partners, at scale. We make it possible for enterprise SaaS users to log in with the right set of permissions within the right context, and for our B2B customers to onboard access for their customers easily. Our work is cross-cutting and always heavily customer driven. We work in NodeJS (JavaScript and TypeScript) and use PostgreSQL for our data needs. Our services run on AWS and Azure and we lean heavily on containers for both our development and production needs. If you have a keen eye for good user experiences and enjoy solving hard problems at scale we can’t wait to talk to you. What you’ll be doing Help drive architectural vision and strategy on the team to design and deliver powerful new enterprise functionality for our SaaS customers - both for the login flow itself and for Auth0’s direct and self-service management capabilities Identify and implement strategic technical improvements to our codebase and arch

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Revenue Strategy and Operations Team Revenue Strategy & Operations sits at the heart of our organization, driving operational excellence across our entire revenue organization. As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has the insights, tools, and processes to run effectively and efficiently. The team establishes rigorous standards and processes, and scales customer-centric operations to support our growth targets across the entire customer lifecycle. The Customer Success Operations Manager Opportunity In this role, you will design, refine, and continuously optimize our Customer Success Management Systems, bridging the gap between corporate strategy and regional execution to maximize Net Revenue Retention (NRR). You'll establish operations rigor and standards across the CX organization, ensuring that global and local standards are consistently adhered to while supporting growth objectives. You’ll be the primary operational partner to the AMER VP of Customer Success and senior CX leadership, and will also coordinate with adjacent teams including Technical Account Management (TAM), Renewals, Support, and Professional Services. This is an ideal opportunity for an experienced, highly collaborative operations professional with exceptional analytical skills and a growth mindset to ma

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Engineering Opportunity Reporting to the Director of Quality & Performance, this role as Engineering Manager of Performance & Resilience will drive performance and resiliency improvements for the Auth0 product at Okta. Here you'll be working with some of the most advanced technology in the space, helping to streamline and secure billions of access requests a year. In this role, you will work closely with architects, platform team members, and product engineers to build the testing infrastructure that keeps Auth0 performant at scale — including the frameworks, tooling, and realistic datasets that make that testing meaningful. The ideal candidate is passionate about software quality and architecture, a self-starter, intellectually curious, and brings deep experience with performance testing, load testing frameworks, dataset generation, performance analysis, monitoring tooling, and chaos engineering. What you’ll be doing Collaborate with architects, tech lead, product owners, security and operations engineers to implement best practices related to performance and resiliency Communicate and organize cross-team projects with high business

Business Analyst (Product Operations Specialist) (3 month Fixed Term Role with scope to extend) New York/ Remote US (with 2 days per week office time in New York) Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role Prolific for AI takes on a wide and fast-moving range of customer projects across our biggest AI accounts. Every project has its own requirements, systems, and stakeholders – and right now, that complexity lives in people's heads rather than on paper. We're looking for a Business Analyst / Product Operations Manager to fix that. You’ll get into the weeds of each project's requirements and systems, and turn that complexity into visual maps that the whole team can work from. You’ll be the person who steps back across them, spots the patterns, and tells us what's repeating, what's diverging, and what should become a reusable playbook. You'll also own how requests reach the product team in the first place, building the internal intake process that determines how we become aware of, understand, and prioritise customer asks. Impact: You'll bring order and visibility to a high-throughput, high-complexity part of the business. Every pilot you map makes the next one faster to run and easier to hand off. Experience: You’ll come from a Product or Delivery or Operations background and have cross-functional skills. Building the plane while flying it should excite you, not scare you. You're comfortable being the person who asks the detailed questions until the system actually makes sense – and you know how to represent what you've learned so that other people can act on it immediately, without a meeting. Domain: You'll sit within Prolific f

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our Core Data Engineering team is responsible for designing and building all foundational datasets used across Robinhood and within our operational business areas. We build the foundational data models and core data layers that are consumed by downstream users, ensuring high data quality and reliability. We also develop internal data and AI tooling that enables teams across the company to scale their data development workflows efficiently. Our team collaborates with engineering, product, brokerage, crypto, and marketing teams to expand and grow Robinhood's products around the world ! We also partner with Machine Learning teams to build robust training datasets that power intelligent product features. As the Engineering Manager for our Toronto Data Engineering team, you will lead a team of exceptional engineers and drive the execution of key data initiatives. In this role, you will balance technical leadership with people management, dedicating approximately 60% of your time coaching and 40% to hands-on technical contributions, such as code and architecture reviews. You will drive roadmap planning and establish clear goals for the team, particularly as we expand into new mark

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . About the team Dialpad's Contact Center QA team owns the quality of the AI-driven services behind our customer engagement platform. We validate that complex features like AI Routing, Digital Agents, and real-time Analytics are genuinely enterprise-grade in scale, reliability, and performance. And we go further, working cross-fun

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Platform Engineering team. In this role, you will lead the design and development of core data storage, streaming, caching, and indexing platforms and underlying systems. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: Drive the architecture, design, implementation, and reliability of our foundational data platforms and systems, working closely with stakeholders and internal customers to understand and refine requirements. Collaborate with cross-functional teams to define, design, and deliver new features. Proactively identify opportunities for, and driving improvements to, current programming practices, including process enhancements and tool upgrades. Present technical information to teams and stakeholders, providing

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Platform Engineering team. In this role, you will support the design and development of shared platforms used across Scale. This includes designing our foundational data platforms and lifecycle, architecting Scale’s core cloud infrastructure and orchestration stack, and redefining how engineers develop, build, test, and deploy software at Scale. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: Drive the design, and implementation of our foundational platforms and systems, working closely with stakeholders and internal customers to understand and refine requirements. Collaborating with cross-functional teams to define, design, and deliver new features. Proactively identifying opportunities for, and driving improvements to, current p