It Business Solution Manager in Canada

Senior Machine Learning Developer Location: Montreal, Quebec, Toronto, or Ontario About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital). The Role We’re hiring a Senior Machine Learning Developer to build and ship ML/AI systems that interact with real customers thousands of times a day. Our voice agents book service appointments, rescue missed calls, and route callers through natural conversations. You’ll work across products and platforms. You’ll ship AI features including prompts, agents, tools, and production ML models, while building the evaluations and tooling that help teams ship with confidence. You’ll also contribute to our ML platform, including model serving, LLM infrastructure, and production observability. At Numa, we believe great ML is about more than building bigger models. It’s about knowing whether a change is good enough to ship. Our evaluation-first approach makes that measurable in CI and production. What You’ll Do Build conversational AI systems for phone and SMS that understand customer needs, take action, and know when to act autonomously Develop tooling such as memory, knowledge graphs, and validated customization that help agents reason and adapt to dealership needs Train, evaluate, and deploy ML models using Ray Serve and Dagster for prediction, classification, ranking, and capacity forecasting, and keep them healthy in production Create offline and online evalua

Office Manager Location: New York, NY, onsite 5 days per week Role type: Full time Reports to: People Operations Manager About the Company Flowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We turn physical touchpoints into digital conversion funnels, powering instant, privacy-compliant personalization at scale. Over 75% of the Fortune 500 trust Flowcode to turn physical moments into digital action, with speed, security and ease. The Role: Office Manager We're looking for an organized, proactive, and people-oriented Office Manager to own the day-to-day experience of our Soho HQ. You’ll be the person who makes sure our office is welcoming, organized, stocked, and running smoothly—from morning coffee and team lunches to candidate visits, happy hours, new hire arrivals, and everything in between. This is a highly hands-on role for someone who takes pride in the details and genuinely enjoys making things run better for the people around them. You’ll be a familiar and welcoming face to employees and guests while owning the behind the scenes logistics that keep our office operating at its best. You’ll work closely with our People team and report directly to our People Operations Manager, while partnering with IT, Finance, leadership, vendors, and employees across the company. This is an onsite role at our Soho office, Monday - Friday. You'll thrive in this role if you: Are exceptionally organized and have a strong eye for detail Take pride in your work, whether you're supporting a company offsite or making sure the kitchen is stocked Are naturally warm, friendly, and welcoming and genuinely enjoy working with people Are proactive. When you notice something needs to be done, you take ownership of it Have a resourceful, "figure it out" mentality and stay calm when unexpected issues come up Are reliable and understand that small details can have a big impact on someone's experience

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The autonomous transition is a transformational opportunity for Lyft. Our strategy focuses on becoming the preferred marketplace, fleet, and operational partner for the world's best Autonomous Vehicle (AV) providers. As AV deployments scale across new markets, the operational infrastructure that enables safe, compliant, and high-quality service becomes a critical competitive advantage. This role sits at the heart of that infrastructure - owning the systems, processes, and partner alignment that allow Lyft to operate at the standards our AV partners require and our riders expect. As a qualified candidate, you have a track record of building and running complex operational programs in highly regulated or standards-driven environments. You are energized by cross-functional complexity - comfortable leading structured implementation processes that span many teams while keeping a clear eye on compliance and quality outcomes. You bring a program management mindset, strong stakeholder communication skills, and the judgment to navigate ambiguity in a fast-moving industry. Responsibilities: Own execution of AV partner audits end-to-end. That includes evidence collection, submission, partner and third-party review, mitigation oversight, and closeout, across concurrent certification cycles for multiple markets and AV partners, domestic and international. Act as a strategic leader within the company to support cross-functional teams’ compliance controls and readiness for partner scrutiny Drive coordination across teams including EHS, Legal, Safety, HR, IT and Operations for every deliverable. Translate partner and regulatory requirements into concrete, assignable asks and ensure deadlines are met Maintain and continuously improve the audit tracking system, including the evidence library, audit trail, and submissi

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . About the team Dialpad's Contact Center QA team owns the quality of the AI-driven services behind our customer engagement platform. We validate that complex features like AI Routing, Digital Agents, and real-time Analytics are genuinely enterprise-grade in scale, reliability, and performance. And we go further, working cross-fun

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers — spanning both teammate-assisted and AI-driven support — obsessing over the user journey to ensure every interaction is seamless and reliable. As the analytics team, our mission is to make every support interaction measurably better: we define what a great resolution looks like, quantify where we fall short, and turn that into a roadmap for product, operations, and AI/ML partners. We are looking for a Manager to lead and grow the analytics team behind our core support experience. About the Role As a Manager on the Customer Experience Analytics team, you'll set the analytical vision for how DoorDash measures and improves customer resolutions across our global network of support teammates and their interactions with our customers. You'll lead and grow a team of data scientists working at the intersection of customer experience quality and operational cost — uncovering opportunities to drive perfect interactions and informing improvements to teammate tooling that leverages AI-driven resolutions. You'll establish a clear measurement framework for resolution quality, own insights to drive strategy and roadmap, and align partners across CX, Product, Engineering, Operations, and AI/ML. This is a high-visibility leadership role: success means better outcomes for customers, a more effective support organization, and a team of data scientists who are growing in their craft. You're excited about this opportunity because you will… Lead, grow, and develop a team of data scientists — providing mentorship, feedback, and clear career development pathways. Set the analytical vision for the core support experience, defining what a great customer resolution looks like and building the metrics to measure it. Uncover opportunities to drive perfect interactions, tr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The team The UI Platform team is the force multiplier for Okta’s entire product portfolio. By building world-class components, accessible frameworks, and developer-friendly tools, your work will directly impact millions of administrative and end-user interactions every day. You will work alongside dedicated product and engineering partners in an environment that values speed, clarity, and career-defining impact. The role The Principal Product Designer – UI Platform is a high-impact individual contributor role, serving as a foundational design lead for Okta's global user experience infrastructure. Joining the Product Platform group, you will act as a resident expert and strategic thought partner, shaping the horizontal design patterns, design architecture, localization/globalization frameworks, and accessibility standards (WCAG) that power every Okta Workforce Identity product. You will partner directly with cross functional UI Platform leads to drive platform-level initiatives, harmonizing user experience (UX) and developer experience (DevEx) across our engineering and product organizations. You will also collaborate closely with the Design Systems team, acting as a bridge between the system and feature teams applying it to our product. What you’ll be doing When everyone on the team can generate UI, the designer's role shifts. You become the person responsible for strong systems thinking, taste, quality, experience, and being the voice of the custome

About Us: Goalcast is the world’s leading empowering media company, specializing in the production and distribution of transformative short documentaries and original short films. With a growing community of over 70 million people and a monthly viewership of over 500 million, our videos deeply impact lives across the globe. Each one is made to help people recognize their potential, make the tough choices required to change, and live the impossible. About Unseen: Unseen is a documentary-style true crime series from Goalcast, that amplifies the strength of survivors. We go beyond the crime to showcase their powerful journeys of survival and healing, highlighting their resilience. With over 1.3 million subscribers on YouTube, our channel continues to reach and inspire a global audience through unseen cases. Job Overview: Are you the friend who constantly geeks out over everything movie related, from the newest blockbusters to the timeless classics? Do you overanalyze why a specific scene transition worked so well, or call a plot twist (or a jumpscare!), minutes before it actually happens just by listening to the music of a movie? If you love the puzzle of piecing together complex stories, and building something that hooks people instantly, we want to hear from you. The creative team at Unseen is expanding, and we’re on the lookout for a Video Editor who loves all things media, from YouTube deep-dives to cinematic documentaries. If you’re incredibly creative, have an interest in true crime, and want to use your editing skills to tell stories that actually matter, we’d love for you to join us. We are looking for a Video Editor to join our team – someone who loves telling stories, is passionate about editing, and wants their creativity to reach millions of people. Check out our content here: https://www.youtube.com/@unseentruecrime – facebook.com/watch.unseen – instagram.com/unseentruecrime . This position is offered as a freelance contract, with the opportunity for

Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. mthree has an exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input

Want to work in technology at an investment bank? Paid graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. mthree has an exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As a Software Engineering Intern on the Systems team at HP IQ, you’ll work on low-level software that sits close to the hardware and helps power intelligent experiences across our products. This role is ideal for students who enjoy understanding how complex systems work under the hood. You’ll have the opportunity to work across multiple layers of the software stack, investigate performance bottlenecks, optimize system behavior, and build software that interacts closely with hardware and system resources. We’re looking for engineers who are curious about more than whether something works — you want to understand how it works, why it performs the way it does, and how to make it better. What You Might Do Build and optimize low-level systems software using languages such as C and C++. Investigate performance bottlenecks and improve the speed, efficiency, and reliability of existing systems. Work on data processing and sensor pipelines that connect software with underlying hardware. Analyze and improve memory usage, resource management, and system performance. Work across multiple lay

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role HP IQ’s System Software team enables on-device experiences to take full advantage of our hardware capabilities. We collaborate with internal and external partners in a high-leverage environment that enables us to spend a majority of our time developing solutions that are unique to our hardware, sensors, algorithms, and interaction models. If you enjoy solving complex, interdisciplinary problems with a world-class team, we'd love to hear from you! What You Might Do Learn what it's like to be a part of a world-class embedded software team building a first-of-its-kind product in a startup environment Responsible for system design and architecture Develop low-level driver and framework software in C and C++ Develop device-focused infrastructure software in Python Debug issues at the interface between hardware and software Optimize software for better performance and lower power consumption Collaborate in the software engineering process with documentation, testing, and code review Essential Qualifications 8+ years of experience in system software engineering and embedded platf

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role We're seeking a Lead AI Product Designer to join our Design Team. If you are ready to move beyond traditional interface paradigms, this role offers the opportunity to help shape foundational aspects of our AI-powered experiences, with a particular focus on reimagining how computers remember, understand, and surface information. You'll alternate between deep exploratory work and shipping features that will fundamentally change how people interact with technology. You will tackle challenges like designing AI-powered memory systems and creating interfaces that understand and respond to people's needs. Success in this role requires both creative vision and the technical ability to build and validate ideas using real AI technology. You'll have the space to explore challenging problems while maintaining a clear focus on shipping products that work. Our goal is to create technology that feels obvious once you experience it. We're looking for designers who can envision a world where computing enhances our human capabilities rather than demanding our attention. We welcome applications from can

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:0dac30de-3b8c-4fad-bd4f-c3d5acffeb44-0" data-turn-id-container="request-WEB:0dac30de-3b8c-4fad-bd4f-c3d5acffeb44-0" data-testid="conversation-turn-2" data-turn="assistant"> Notre mission, qui consiste à améliorer chaque jour la vie des gens dans les foyers du monde entier, permet à nos employés de réfléchir, d’expérimenter, de concevoir, de passer à l’action, de créer et d’analyser pour donner vie à des produits qui les passionnent. Dans le cadre de notre croissance, nous sommes ravis d’accueillir un chef d’équipe, Opérations de vente au détail , au sein de notre équipe. APERÇU DU POSTE Le chef d’équipe, Opérations de vente au détail , dirige u

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. We are open to candidates in the Montreal or Mississauga area. Spécialiste, Médias sociaux payants – Marketing de performance DTC À propos de nous SharkNinja est une entreprise mondiale de conception de produits et de technologie, dotée d’un portefeuille diversifié de solutions de style de vie cotées 5 étoiles qui améliorent le quotidien des consommateurs partout dans le monde. Grâce à ses deux marques mondiales de confiance, Shark et Ninja , l’entreprise possède un historique éprouvé d’innovation disruptive et de lancement continu de produits grand public qui lui ont permis d’élargir sa présence dans de

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:5af75232-ef91-4092-8d6e-928580f5c1f3-0" data-turn-id-container="request-WEB:5af75232-ef91-4092-8d6e-928580f5c1f3-0" data-testid="conversation-turn-2" data-turn="assistant"> Aperçu du poste L’équipe Global CX définit la façon dont SharkNinja écoute la voix du consommateur, en tire des enseignements et agit en conséquence. Notre mission est de transformer les insights consommateurs en avantage stratégique, afin que chaque interaction renforce notre capacité à offrir des expériences 5 étoiles, tout en ayant un impact positif sur la vie des gens, chaque jour, dans chaque foyer à travers le monde. Nous recherchons un(e) Directeur(trice) principal(e), Strat