It Support Administrator in San Francisco

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers — spanning both teammate-assisted and AI-driven support — obsessing over the user journey to ensure every interaction is seamless and reliable. As the analytics team, our mission is to make every support interaction measurably better: we define what a great resolution looks like, quantify where we fall short, and turn that into a roadmap for product, operations, and AI/ML partners. We are looking for a Manager to lead and grow the analytics team behind our core support experience. About the Role As a Manager on the Customer Experience Analytics team, you'll set the analytical vision for how DoorDash measures and improves customer resolutions across our global network of support teammates and their interactions with our customers. You'll lead and grow a team of data scientists working at the intersection of customer experience quality and operational cost — uncovering opportunities to drive perfect interactions and informing improvements to teammate tooling that leverages AI-driven resolutions. You'll establish a clear measurement framework for resolution quality, own insights to drive strategy and roadmap, and align partners across CX, Product, Engineering, Operations, and AI/ML. This is a high-visibility leadership role: success means better outcomes for customers, a more effective support organization, and a team of data scientists who are growing in their craft. You're excited about this opportunity because you will… Lead, grow, and develop a team of data scientists — providing mentorship, feedback, and clear career development pathways. Set the analytical vision for the core support experience, defining what a great customer resolution looks like and building the metrics to measure it. Uncover opportunities to drive perfect interactions, tr

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Accounting Manager, Technical Accounting & Financial Reporting San Francisco, CA (Hybrid) About The Role We are seeking a highly motivated Accounting Manager, Technical Accounting & Financial Reporting to play a key role in building and scaling Snorkel's accounting organization. This position combines technical accounting expertise with operational excellence. You will partner closely with the Controller and Accounting team to own key areas of the monthly close, prepare technical accounting analyses, support financial statement audits, and help establish scalable accounting processes and internal controls. The ideal candidate enjoys solving complex accounting issues while remaining hands-on in day-to-day accounting operations. You thrive in a fast-paced startup environment, embrace ambiguity, and enjoy building processes that support a rapidly scaling business. What You'll Do Month-End Close & General Accounting Support and help lead the monthly, quarterly, and annual close processes. Prepare and review journal entries, reconciliations, accruals, and supporting schedules. Perform detailed balance sheet reconciliations and investigate reconcil

About the Team At DoorDash, we’re reimagining how people connect with the things they need — whether it’s a meal, a grocery run, and anything in between. Our audiences — Consumers, Dashers, and Merchants — are at the heart of everything the Design org builds. Our content design team plays a big part in this, with each content designer shaping the experience and bringing our vision to life through clear, thoughtful language that makes our three-sided marketplace easier, faster, and more human. About the Role We’re looking for a full stack UX Design Engineer to be the technical backbone of our global Content Design org and leader who builds the platforms, tooling, and ML systems that make world-class, localized product content effortless across DoorDash, Wolt, and Deliveroo. You’ll work at the intersection of design and engineering to build content tooling and embed LLM-driven workflows into product experiences. You’ll accelerate content design AI tooling so that CD’s can focus on the highest leverage strategic work, while your tools enable product designers and cross functional partners to ship high-quality content faster across DoorDash, Wolt, and Deliveroo. You're excited about this opportunity because... Design and build internal content tools that: Help PMs and designers generate, manage, localize, and deploy product content at scale. Plug custom GPTs and other LLMs into everyday product workflows for content iteration and improvements. Own full-stack development of these tools: Build and maintain frontend experiences using React and modern JavaScript/TypeScript. Design and implement backend services and APIs (e.g., Kotlin/Java) to support content tooling, experimentation, and automation. Integrate tooling with experimentation and infra: Embed content tools into A/B testing platforms so teams can test and ship variants with minimal engineering dependency. Build pipelines from variant generation → experiment → automated deployment of winners. Operationalize

About the Team We help Merchants access the financial products they need to grow and operate their businesses. DoorDash Capital is one of the company's fastest-growing bets, and our team owns the full growth engine from identifying unmet Merchant needs to launching products and scaling them. We obsess over how to deliver more value to Merchants through our platform and our financing partnerships, and we measure ourselves on adoption, revenue, and Merchant outcomes. About the Role You will report to the Director, S&O New Business on our DoorDash Capital team and own the growth of one of our newest bets with a key partner in the financing space. This is a 0-to-1 growth role: you'll take an early product and scale it to maturity by driving adoption, conversion, and revenue. You will have support from product, engineering, sales, and marketing. The ideal candidate is energized by finding growth levers, moving fast, running experiments, and learning from data in a high-velocity environment. You’re excited about this opportunity because you will… Strategize – Understand the needs of our Merchants, prioritize those needs by impact, and create solutions with cross-functional partners Build – Drive the implementation of new product features and processes for managing Merchant financial products Construct - Navigate in an ambiguous environment and bring structure to undefined opportunities. There won’t be playbooks or templates, instead you will create them. Analyze – Leverage data whenever possible to inform your hypothesis and convince cross functional partners. Influence – Work cross-functionally with our Product, Engineering, Sales, Marketing, Finance, and Business Development teams to align on a path forward and bring these products to market We’re excited about you because… You have 4+ years of experience in strategy & operations / product management / investment banking / management consulting / mergers & acquisitions or relate

About the Team DoorDash’s Internal Audit team provides independent assurance that the company’s risk management, governance, and internal control processes are operating effectively. We are a small team that is looking to expand and bring on motivated professionals. We don’t think of ourselves as a typical audit function - we are obsessively focused on risks to the organizations which reflects in the type of projects we support and execute. DoorDash is rapidly growing - we are expanding in multiple geos and launching new products. This exciting growth allows us to drive creative analysis, strategy, and solutions. Our focus areas include financial, operational, regulatory, security, IT, and more. About the Role We are seeking a Senior Director, IT Internal Audit to lead the strategy, execution and evolution of DoorDash’s global IT audit function. In this highly visible role, you will help shape the technology risk management practices across DoorDash - you will oversee a broad portfolio of audits, including IT SOX, cybersecurity, data governance, AI governance, and operational technology. You will report directly to the Chief Audit Executive and serve as a strategic advisor to DoorDash’s technology, security, and engineering leaders. You will bring deep technical audit expertise, exceptional leadership skills, and a passion for innovation to build and lead a world-class IT audit organization that scales with the business. This role demands someone who can balance strategy with execution (and isn’t afraid to roll up their sleeves) — a leader who can anticipate emerging technology risks, foster strong cross-functional partnerships, translate complex technical concepts into meaningful business insights, and be ready to operate at the lowest level of detail. You will partner with teams across Security, Platform Engineering, Data Engineering, Privacy Legal, AI, Product, and Compliance to strengthen our risk posture and drive a data-driven approach

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build critical tools and automation solutions used across Twitch. You will report to the Director of Security, Identity, and Privacy Platforms. You will manage engineers responsible for operating our security data platform handling billions of weekly events, a multi-petabyte data lake, and numerous analysis tools that provide critical data across the organization to support important security programs. You will also lead engineers responsible for writing software to accomplish security at scale through automation, libraries, and services. With this team, you will lead the full software development lifecycle from product discovery, roadmap prioritization, and execution. Programs you support will include Fraud, Service-to-Service Auth, Detection and Incident Response, Vulnerability Management, Engineering Intelligence, and Privacy. You are experienced in software and data engineering, you bring awareness of the industry's cutting edge, and you're passionate about security. If this sounds accurate, come join us! You can work from San Francisc

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects, and that's because we're made up of people with curious minds who bring an optimistic yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is looking for an experienced Data Developer with hands-on experience designing and developing data platforms. You will own the design, development, and maintenance of TextNow's data platform, enabling us to make effective data-informed decisions. You will be part of cross-functional efforts to build scalable and reliable frameworks that support allTextNow's business and data products. In this role, you can interact with different functional areas within the business and influence decision-making in a fast-growing mobile communications start-up. This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization. What You'll Do Own TextNow's data warehouse, data pipelines, and integration points between various business systems. Design, develo

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With Lyft Business, sales isn't a script you follow. It's a problem you solve in real time. As Business Associate for Lyft Business, you'll drive growth and expansion within your existing book of business in a market where transportation touches nearly every part of daily life. Success here isn't just about closing deals; it's about the judgment to identify where your time has the biggest return, and the strategic thinking to advise each client like a trusted partner as you grow their business with us. This job rewards people who think critically about where to focus their energy. Priorities will evolve, systems are still maturing, and you won't always have a playbook for every situation, but you'll have the experience and confidence to navigate ambiguity and make an impact as we figure it out. The people who thrive here are the ones who are resourceful, hard to rattle, and genuinely motivated by finding the right product fit for a client, especially when a conversation gets complex or unexpected. You'll focus on expanding and deepening relationships with small and mid-sized businesses, becoming a Lyft product expert who can efficiently resolve common support issues and guide clients through solutions that fit their needs. In this hybrid role, you will balance inbound and outbound outreach, but with a sharper eye toward prioritization: identifying key decision makers and influencers within your top accounts, and focusing your energy where it will drive the most growth. You're the hunter and the farmer, now with the experience to know which fields are worth tending. You'll be part of a driven, tight-knit sales team that's laser-focused on winning and growing business. We're looking for people who know how to apply critical thinking and strong judgment around ROI, work well with cross-functional partne

Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: We’re looking for an Enterprise Account Executive who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth’s products. This role is ideal for someone with 5+ years of sales experience who’s ready to join a high-growth area of the business in a critical and rapidly evolving market. What You'll Do: Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud Collaborate closely with the Sales Development team to generate strategic pipeline opportunities Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other internal sources Alongside leadership and other members of the team, provide feedback to internal teams to support better market positioning Navigate multiple levels within a target account by building cross‑functional relationships and effectively leveraging internal Bandwidth resources Proactively manage your pipeline; inpu

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects, and that's because we're made up of people with curious minds who bring an optimistic yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is looking for an experienced Data Developer with hands-on experience designing and developing data platforms. You will own the design, development, and maintenance of TextNow's data platform, enabling us to make effective data-informed decisions. You will be part of cross-functional efforts to build scalable and reliable frameworks that support allTextNow's business and data products. In this role, you can interact with different functional areas within the business and influence decision-making in a fast-growing mobile communications start-up. This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization. What You'll Do Own TextNow's data warehouse, data pipelines, and integration points between various business systems. Design, develo

Location: San Francisco, CA (Remote/Hybrid Available) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role As a Software Engineer focused on Fleet Telemetry & Control at Verse, you will be working closely with our energy solutions partners to design, implement, and test distributed energy resource controls and telemetry software on customer hardware at sites around the world. You will be part of a dynamic, high-performance team building applications directly on bare-metal or on hardware-level virtualization platforms. As an advanced technical leader in network programming and state management development, engineering teams will look to you for best standards and practices for interfacing with on-premises grid assets using solutions you will build and maintain. Key Responsibilities Foster a culture and mindset of well-designed systems, test-driven software, and transparent communication with a high caliber of mutual respect and consideration for stakeholders Mentor and support career and junior level engineers in their fleet telemetry and control software career development

Location: San Francisco, CA (hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're looking for a highly analytical Senior Business Operations Analyst to support the growth and execution of our Dispatch Intelligence product. This role sits at the intersection of business operations, customer, product, engineering, and data science and has two core areas of responsibility. First, you will help drive overall program execution for Dispatch Intelligence: bringing structure to complex cross-functional initiatives, improving processes, tracking progress, and ensuring teams stay aligned on priorities and timelines. Second, you will help build and operate the processes through which flexible energy assets are onboarded onto the Verse platform and continuously improve their operational performance. The ideal candidate combines strong analytical problem-solving with exceptional project management and is comfortable working across both technical and commercial teams. You will play a critical role in helping Verse scale Dispatch Intelligence from individual projects and assets

About the role Every enterprise is racing to build AI-powered apps and agents but speed without the right runtime creates chaos, not transformation. Sigma is the AI Runtime Environment that makes those apps governable, scalable, and real, and the Sr. PMM, Sigma Apps will play a critical role in developing and executing the go-to-market narrative and strategy for Sigma Apps. This role requires someone who understands both sides of the enterprise software conversation: the IT leaders and data engineers who evaluate and govern application infrastructure, and the line-of-business owners who care about outcomes, speed, and usability. You'll translate Sigma's application development capabilities into stories that resonate with both and create the materials the sales team needs to tell those stories in the field. What you'll do Develop and maintain positioning and messaging for Sigma Apps including no-code app building, AI-assisted workflow automation, embedded analytics, and apps built with external coding agents working closely with the Director of Product Marketing, Apps and the Product team. Support new feature launches and capability expansions, coordinating across product, design, marketing, and sales to bring new capabilities to market clearly and effectively. Work closely with Product and Engineering to deeply understand and influence the Sigma Apps roadmap bringing market, customer, and competitive insights that help shape and prioritize it. Partner with sales reps and the Enablement team to understand what's working in the field and use those insights to sharpen messaging, update battlecards, and improve enablement materials. Partner with the Enablement team to build and maintain sales enablement content solution briefs, pitch decks, use case guides, competitive comparisons, and discovery question frameworks that help the field confidently sell Sigma Apps Build and maintain competitive analysis and battlecards for the no-code/low-code, embedded anal

About the role The world is moving fast — and AI is moving faster. As a Product Marketing Manager focused on AI at Sigma, you'll be at the tip of the spear, helping define how we tell the story of one of the most exciting areas of the product. This role is as much about clarity as it is about creativity: you'll take complex, fast-evolving AI capabilities and distill them into the market messages, sales narratives, and customer stories that make people say "I get it — and I want it." We're looking for someone with genuine intellectual curiosity about AI, a bias for action, and exceptional instincts for what makes a message land. If you can absorb a lot of information quickly, find the signal in the noise, and write messaging that moves people — this role is for you. What you'll do Develop and refine positioning and messaging for Sigma's AI features, working closely with the Director of Product Marketing, AI and the Product team. Create sales enablement content — one-pagers, battlecards, demo guides, and objection handlers — that help the field confidently sell Sigma's AI capabilities. Support product launches for AI features: coordinate across product, design, marketing, and sales to bring new capabilities to market clearly and effectively. Research competitors' AI positioning and identify opportunities to sharpen Sigma's differentiation. Write and contribute to thought leadership content, blog posts, and customer-facing collateral that educate the market on Sigma's AI vision. Gather and synthesize customer and prospect insights — from win/loss data, customer interviews, and sales calls — to continuously improve messaging. Partner with demand generation and content teams to ensure AI messaging is consistently represented across campaigns, website, and events. What we're looking for 3+ years of product marketing experience in B2B enterprise software and/or cloud data platforms. The ability to learn quickly and deeply — you can get up to speed on a new te

Scale's mission is to develop reliable AI systems for the world's most important decisions. We provide the high-quality data that powers the world's AI models, and we help enterprises and governments build, deploy, and oversee AI applications that create real impact. As Communications Manager, Corporate and Product, you will help shape how Scale shows up when it comes to our work building enterprise AI, spanning company narrative, product launches, partner communications, media presence, and executive visibility. This role is centered on translating complex enterprise AI deployments and partnerships into clear, compelling narratives that resonate with business and vertical industry audiences. A core focus of the role is pitching and positioning Scale's enterprise wins, product launches, and customer partnerships, including how organizations across industries are using Scale's Generative AI Platform to build, deploy, and oversee AI applications that create real impact. You will also work closely with communications counterparts at partner companies to align messaging and coordinate joint announcements. You will help tell the story of how Scale's enterprise business powers mission-critical AI programs for the world's most consequential organizations, from Fortune 500 companies to leaders across every major industry. In this role, you will partner closely with enterprise product leaders and go-to-market teams, as well as teams across communications, social, and marketing. You will play a key role in strengthening Scale's reputation with enterprise customers, industry analysts, and the broader technology ecosystem. This position reports directly to the Head of Corporate & Product Communications. You Will Support corporate and product communications initiatives with a strong emphasis on Scale's enterprise business, including customer and partnership announcements, product launches, executive visibility, and industry positioning. Help translate co