Mission Manager in San Francisco

Scale's mission is to develop reliable AI systems for the world's most important decisions. We provide the high-quality data that powers the world's AI models, and we help enterprises and governments build, deploy, and oversee AI applications that create real impact. As Communications Manager, Corporate and Product, you will help shape how Scale shows up when it comes to our work building enterprise AI, spanning company narrative, product launches, partner communications, media presence, and executive visibility. This role is centered on translating complex enterprise AI deployments and partnerships into clear, compelling narratives that resonate with business and vertical industry audiences. A core focus of the role is pitching and positioning Scale's enterprise wins, product launches, and customer partnerships, including how organizations across industries are using Scale's Generative AI Platform to build, deploy, and oversee AI applications that create real impact. You will also work closely with communications counterparts at partner companies to align messaging and coordinate joint announcements. You will help tell the story of how Scale's enterprise business powers mission-critical AI programs for the world's most consequential organizations, from Fortune 500 companies to leaders across every major industry. In this role, you will partner closely with enterprise product leaders and go-to-market teams, as well as teams across communications, social, and marketing. You will play a key role in strengthening Scale's reputation with enterprise customers, industry analysts, and the broader technology ecosystem. This position reports directly to the Head of Corporate & Product Communications. You Will Support corporate and product communications initiatives with a strong emphasis on Scale's enterprise business, including customer and partnership announcements, product launches, executive visibility, and industry positioning. Help translate co

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. Scale Frontier Data is the organization behind the training and evaluation data that frontier labs depend on. We build the systems, tooling, and expert workflows that turn hard human expertise into signals that models can learn from, across reasoning, coding, agentic tool use, and domain expertise. About our Customer Platform team: Our Customer Platform Team plays a pivotal role in integrating our platform with external systems and ensuring seamless, reliable connectivity for both internal users and customers. As the leader of this team, you’ll drive the strategy, architecture, and development of our connectivity solutions, focusing on API integration, distributed systems, and a robust data platform. Your role will be crucial in maintaining and enhancing our platform’s ability to meet the needs of both our internal and external stakeholders. Responsibilities: Own large areas within our product Comfortable working cross functionally, whether that be internal or external customers Build features end-to-end: front-end, back-end, system design, debugging and testing Deliver experiments at a high velocity and level of quality to engage our customers Work across the entire product lifecycle from conceptualization through production Influence the culture, values, and processes of a growing engineering team Inspire and mentor less experienced engineers Collaborating with cross-functional teams to define, design, and ship new product features and experiences. Requirements: At least 7-10 years of relevant experience is preferred Track record of shipping high-quality products and features at scale Desire to work in a very fast-paced environment Abil

At Lyft, our mission is to serve and connect. Fleets is a dynamic area working with 3rd-party partners to match autonomous, livery, and taxi fleets with the Lyft marketplace; managing programs for special vehicles like Express Drive rentals, electric, and premium vehicles; and crafting tooling for on-the-ground fleet operations. As an Engineering Manager on Global Growth, you’ll be responsible for setting the technical direction for the team, making tradeoffs between technical investments and product work, and communicating the strategy transparently to the team and to leadership. You will help shape the product direction by developing a deep understanding of the customer and working closely with cross-functional partners from Product, Design, Science, and Operations. You will lead a group of talented engineers and help the team to deliver business impact while being open to change through constant experimentation. If you enjoy collaborating with technical and nontechnical partners on a product with real-world impact, this is the role for you. Responsibilities: Lead a team of talented backend and mobile engineers who like to ship code and tackle hard engineering problems Mentor and guide the professional and technical development of your team members. Help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals Build teams that are collaborative, inclusive, and respectful of each other Set the technical vision and strategy for an evolving product area Co-own the product strategy with the product partner and ensure timely delivery with high quality of the engineering solutions Create plans for prioritizing technical and resourcing challenges in your organization Maintain a balance between building sustainable, high-impact projects and shipping things quickly Instill a spirit of continuous improvement in the team’s code, architecture, and processes Work closely with the Lyft recruiting team

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our San Francisco team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, evolving environment. You will drive and execute against the team's roadmap, oversee performance management and SLAs, report relevant metrics to leadership, and serve as an escalation point for the team. This is a full time hybrid role that will be held from our San Francisco Hub with at least 2 days in office per week. What you'll do at Figma: Lead and develop IT Operations in San Francisco Hub by coaching and supporting the San Francisco IT Operations team and contractors Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new systems and processes to effectively scale Build and maintain dashboards showing relevant helpdesk metrics (CSAT, SLAs, most common issues) to serve as a baseline for end-user support and overall IT performance. As a data-driven leader you'll use these metrics to identify root causes and create solutions Proactively identify and address inefficiencies and bottlenecks within IT Operations (e.g. access requests, automations, lifecycle management) Partner cross-functionally with teams across the business to understand their needs, solve problems and work towards common initiatives Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation Lead and own IT projects f

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Accounting Manager, Technical Accounting & Financial Reporting San Francisco, CA (Hybrid) About The Role We are seeking a highly motivated Accounting Manager, Technical Accounting & Financial Reporting to play a key role in building and scaling Snorkel's accounting organization. This position combines technical accounting expertise with operational excellence. You will partner closely with the Controller and Accounting team to own key areas of the monthly close, prepare technical accounting analyses, support financial statement audits, and help establish scalable accounting processes and internal controls. The ideal candidate enjoys solving complex accounting issues while remaining hands-on in day-to-day accounting operations. You thrive in a fast-paced startup environment, embrace ambiguity, and enjoy building processes that support a rapidly scaling business. What You'll Do Month-End Close & General Accounting Support and help lead the monthly, quarterly, and annual close processes. Prepare and review journal entries, reconciliations, accruals, and supporting schedules. Perform detailed balance sheet reconciliations and investigate reconcil

About The Team DoorDash for Business is building the premier corporate dining and benefits platform—helping companies of all sizes feed their teams through industry-leading products and meal programs. Our mission is to become the go-to solution for executives, administrators, and employees who need seamless, high-quality food programs at work. We move fast, operate with an ownership mindset, and are growing new product lines to better serve our corporate customers. Merchant success is core to that mission. When merchants have a clear, fast, and high-quality path from interest to live, our products work better for everyone—customers, Dashers, and the merchants themselves. About The Role As Associate Manager, Merchant Onboarding and Experience on the DoorDash for Business team, you will own how merchants get onto our programs and how they feel while they do it. You will be the lead for onboarding process design, execution quality, and merchant experience—turning a complex, multi-step journey into something that is faster, clearer, and consistently excellent. Your responsibilities will range from strategic (mapping the end-to-end onboarding journey, setting the operating model, and aligning Product, Ops, Sales, and Support on what “great” looks like) to operational (diagnosing drop-off, tightening handoffs, building playbooks, and using data and automation to remove friction). You will bring a systems mindset: every broken step is a process to redesign, every merchant complaint is a signal, and every manual workaround is a candidate for a better workflow. You will report into the DoorDash for Business Merchant Experience team. You’re excited about this opportunity because you will be driving… Onboarding Process Ownership Own the end-to-end merchant onboarding journey—from first intake through go-live. Map the current-state workflow, identify bottlenecks and failure points, and redesign the process so merchants get live faster with fewer drop-offs, fewer handoffs, and c

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! The Role We're looking for our founding AI Data Product Manager to own Snorkel's Agentic Data and RL Environments roadmap. In this role, you'll lead the product strategy for a variety of data types (e.g. Agentic Coding, Computer Use). You will shape the roadmap for the datasets Snorkel invests in by understanding the market, incorporating frontier lab needs and collaborating with researchers at Snorkel and our academic partners. This role is highly cross-functional, sitting between Research, GTM and Operations. As a founding member for this role, you will be in charge of setting up the frameworks to build the roadmap, gather data from relevant sources, and share the roadmap with both internal and external stakeholders. What You'll Do Own the "data as a product" roadmap for Snorkel's Agentic and RL Environment focus areas, working x-functionally with research, academic partners, and GTM to define the skills and capabilities for our datasets Shape new "data" product areas and work with academic partners and research leaders to build Snorkel's competitive edge in the market Collaborate cross-functionally to help shape the roadmap and data strategy and influence bu

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Airtable is used by more than half of the Fortune 500 companies to power their mission-critical initiatives. Enterprise customers leverage Airtable to build sophisticated apps, and orchestrate deep, end-to-end workflows. As we continue to scale, our teams are building the systems to ensure the security and governance of our customer’s data - from secure handling of file attachments to enterprise key management. These are advanced systems that provide robust security measures to protect our user’s data. We are seeking Engineering Managers to join our Enterprise engineering pillar, focused on scaling product experiences for our biggest customers. We currently have openings on: The Admin & Governance Team: As AI becomes central to Airtable, enterprise customers need governance controls that let them adopt AI confidently, with granular feature enablement, capability-based restrictions, and full admin visibility. The Admin & Governance team is building that control plane – the AI Governance framework that gives admins those controls at every level of the enterprise. This work builds on the team's deep ownership of Airtable's enterprise trust infrastructure: the Admin Panel, SSO, audit systems, and User Groups that power governance for our largest customers. We're looking for a leader who can drive the AI Governance roadmap, scale the team's existing enterprise trust systems, and directly unblock adoption for our largest customers. Please note: while we employ a hybrid working model at Airtable (flexible in working from the office or elsewhere), we are looking to hire candidates at this level that are based in San Francisco or New York City who are open to coming into the office at least ~2-3 times/week for

About the Team AI Research Lab is one of DoorDash’s frontier innovation hubs, focused on building the foundation for an AI-native future across our three core audiences: consumers, merchants, and dashers. As AI capabilities accelerate, the AI Research Lab operates at the center of technical exploration and real-world execution — connecting frontier model research, internal platform investments, operator teams, and strategic external partners. Our mission is to translate cutting-edge AI research into scalable, production-ready systems that drive measurable business impact. We combine deep technical rigor with strong operational execution to ensure that breakthrough capabilities become durable competitive advantages for DoorDash. About the Role As an Associate Manager, Strategy & Operations on our AI Research Lab, you will play a central role in converting frontier AI advancements into shipped products and scalable infrastructure. You will operate across research, product, and operations to move from early discovery and experimentation to deployment and impact. This role sits at the intersection of customer insight, technical innovation, and business execution. You will help define and scale the Lab’s most important bets while building the foundations that enable AI applications to compound over time. You’re Excited About This Opportunity Because You Will … Reimagining core experiences through AI, such as the merchant journey, by partnering directly with in-field merchants, sales, support, product, and engineering teams. You will help unify major initiatives into a coherent, AI-native interaction model. Own revenue-driving AI initiatives, operating as the accountable business owner for high-priority AI bets and ensuring clear linkage between technical progress and financial outcomes. Lead business planning cycles, developing go-to-market strategies for AI-powered products and capabilities, overseeing execution through structured project plans, resource allocation,

About the Team As DoorDash continues to expand rapidly, our Core Consumer team plays a pivotal role in shaping the consumer experience through enhancing personalization, search relevance, merchandising strategy, app quality, and the overall ordering experience. Our mission is to implement scalable data solutions and provide insights that directly influence our strategic product direction. We are looking for an Analytics Senior Manager to lead our Discovery team. About the Role As a Senior Manager of Data Science/Analytics, you’ll be leading a team of data scientists who are working on improving the consumer experience. You will develop strategic insights and work closely with the product, engineering, strategy and operations teams to actively build and measure the impact of new features. You will oversee our metrics and analytics strategy to inform strategic product direction, offer technical leadership and build processes to support velocity, and partner with data and product engineers to build robust data foundations. You're excited about this opportunity because you will… Lead and develop a team of Data Scientists in investigating complex issues and uncovering key drivers of our business, along with your own contributions as an Individual Contributor Influence the Product and Operations roadmap by making actionable recommendations based on data Interface frequently with senior leadership to showcase your team’s work and tackle complex business problems Drive measurement strategy for the area under scope, defining success metrics and implementing best practices around experiment design and statistical analysis Develop a strategic learning roadmap based on data observations, strategic questions, and hypotheses We're excited about you because you have… A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain Experience managing a team of data scientists, and a track record of delivering impactful analyses 8+ years of experience i

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers — spanning both teammate-assisted and AI-driven support — obsessing over the user journey to ensure every interaction is seamless and reliable. As the analytics team, our mission is to make every support interaction measurably better: we define what a great resolution looks like, quantify where we fall short, and turn that into a roadmap for product, operations, and AI/ML partners. We are looking for a Manager to lead and grow the analytics team behind our core support experience. About the Role As a Manager on the Customer Experience Analytics team, you'll set the analytical vision for how DoorDash measures and improves customer resolutions across our global network of support teammates and their interactions with our customers. You'll lead and grow a team of data scientists working at the intersection of customer experience quality and operational cost — uncovering opportunities to drive perfect interactions and informing improvements to teammate tooling that leverages AI-driven resolutions. You'll establish a clear measurement framework for resolution quality, own insights to drive strategy and roadmap, and align partners across CX, Product, Engineering, Operations, and AI/ML. This is a high-visibility leadership role: success means better outcomes for customers, a more effective support organization, and a team of data scientists who are growing in their craft. You're excited about this opportunity because you will… Lead, grow, and develop a team of data scientists — providing mentorship, feedback, and clear career development pathways. Set the analytical vision for the core support experience, defining what a great customer resolution looks like and building the metrics to measure it. Uncover opportunities to drive perfect interactions, tr

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities. SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. Job Responsibilities and Duties include, but are not limited to, the following: Drive product adoption in LTC facilities Proficient in both virtual and live customer engagements Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Team Marketing at Snorkel is growing rapidly and anchored by high-ownership operators who lead independently, align cross-functionally, and consistently deliver outsized results. We partner across Sales, Product, Research, and the executive team to translate complex AI and data value into differentiated positioning, integrated programs, and field-ready enablement that accelerates growth. The culture is high standards, high autonomy, and high collaboration. About the Role Reporting to the Sr. Director of Product Marketing, the Product Marketing Manager, Frontier Labs will own the GTM execution for our frontier lab business. You will partner closely with Research, FDE, and frontier-facing sales teams to translate technical work into research-credible positioning, repeatable sales plays, and high-quality GTM programs that resonate with research and procurement leaders inside frontier labs. You will keep the frontier asset library (battlecards, technical one-pagers, decks, benchmark and eval narratives) sharp against a fast-moving market, and bring competitive and customer insight into every motion. This is a hands-on role for a product marketer who wants

Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including frontier model training, enterprise adoption, defense applications, and autonomous vehicles. Our mission is to develop reliable AI systems for the world's most important decisions. The next frontier for AI is the physical world. We're looking for an AI Product Manager to own the Robotics vertical within our Physical AI team. In this role, you'll own both the development of the data and training environments (the teleoperated demonstrations, real-world collections, simulated tasks, and annotation products that labs use to train and evaluate robot policies) and the "data as a product" strategy that powers them. You'll understand where physical AI is headed, decide what robot tasks and embodiments are worth collecting, how to source and structure the underlying data, and how to turn deep domain knowledge into a defensible product. The ideal candidate has lived inside robotics or physical AI research, and is able to pair that domain understanding with a sense for where current robot policies succeed and fail in real-world workflows. You'll translate that expertise into datasets, environments, and evaluation frameworks that teach robots to do real physical work, and you'll be the domain expert Scale's most important customers and their leading researchers turn to. A strong entrepreneurial & go-to-market mindset will be necessary. What You'll Do Own the Robotics AI roadmap & data strategy: Set product direction for the robotics training stack and the data strategy behind it — what data we collect, on which hardware and embodiments, and what we source internally vs. through our marketplace. Establish a vision for where physical AI is heading, driving execution across engineering, operations, and go-to-market teams. Build partnerships with research teams at frontier labs: Work directly with researchers at leading physical AI labs to understand where their robot p

Scale’s Generative AI business unit is experiencing historic growth. As the Community Manager, you will spearhead initiatives connecting hundreds of thousands of expert contributors on our platform. This is a strategic operational role requiring the execution of an operator, program manager, and creative writer. You’ll need an entrepreneurial mindset, operational rigor, and the ability to communicate effectively with diverse stakeholders across internal and external community channels. Scale’s mission is to develop reliable AI systems for the world’s most important decisions. Our Generative AI unit partners with the world's most advanced research teams to improve their models with human data. You will ensure that our global network of contributors stay engaged and informed so that they can do their best work. You will manage communications, execute virtual campaigns and events, and develop strategies to grow and retain our contributor base. This pivotal role shapes community culture, facilitates a thoughtful contributor experience, and harnesses the energy of our community in order to achieve high-level business goals. You must employ creative problem-solving to resolve complex operational challenges and manage the communications cadence across diverse stakeholders. In this role you will: Create strategies to increase participation and satisfaction, overseeing external platforms like Reddit and managing our internal Outlier Community Develop systems to efficiently channel questions, feedback, and disputes across our platforms and social channels Lead with vision: Set direction for multi-team areas and inspire clarity and alignment Organize virtual events to foster connection and monitor community sentiment in order to proactively mitigate risk and address concerns Leverage user feedback, insights, and quantitative metrics to drive improvement in product and operational strategies Enable the team: Instill ownership, drive cross-team collaboration, and remove structur