Network Analyst in Canada

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Customer Performance, Brand-1 Overview Mastercard operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart. We know safety and security are the top priorities of our customers, cardholders and partners, so we won’t stand still in developing new and better ways to keep payments safe. • Do you have experience conducting investigations, reviewing evidence, and documenting case outcomes? • Do you have knowledge of merchant onboarding, monitoring, customer response review, and potential Mastercard Standards violations? • Are you a high performer with strong analytical, documentation, and project management skills? • Are you collaborative, detail-oriented, and able to support credible investigations in a fast-paced environment? Mastercard’s Franchise Brand Performance Team advances ecosystem health and profitability by engaging our customers to optimize performance and to enhance the strength of our brand, acceptance network, and data. Role • Preserve the integrity of the Mastercard brand by conducting investigative case work under the Business Risk Assess

Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. mthree has an exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input

Want to work in technology at an investment bank? Paid graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. mthree has an exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user

About Prophecy Prophecy is building the next generation AI-powered data prep and analysis platform. Our platform enables business analysts and data teams to transform raw data into reliable, production-ready datasets and insights faster, using modern data infrastructure and AI-driven capabilities. We work with leading enterprises to simplify how organizations prepare, analyze, and operationalize data, while maintaining strong governance, security, and operational control. Our mission is to make it dramatically easier for organizations to turn complex data into trusted insights that drive decisions. About the Roles We are looking for a Director of Strategic Partnerships who can do both: drive revenue through Prophecy's partner ecosystem, and build an effective partner program. This is an early-stage, high-ownership motion, the playbook is still being written, and you'll have real influence over how we engage partners, what good looks like for partner-sourced pipeline, and how we build durable co-sell relationships with Snowflake, Databricks, GCP field and partner teams. You will sit at the intersection of sales, partnerships, and strategy, owning partner performance while building the programs and processes that scale it. You'll work directly with our AEs and SEs to bring partners into deals at the right moments, and you'll serve as the primary point of contact for our strategic cloud and ecosystem partners. What You’ll Own Partner Revenue & Pipeline Own and exceed partner-sourced and partner-influenced revenue targets on a quarterly basis Proactively generate pipeline through Snowflake, Databricks, and GCP field AEs and PDMs — building the relationships that produce qualified, sourced opportunities Drive joint account mapping and target account activation against Prophecy's ICP: enterprises running Alteryx on Snowflake or Databricks Activate co-sell motions through marketplace programs (GCP Marketplace, Snowflake Partner Network, Databricks

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers — spanning both teammate-assisted and AI-driven support — obsessing over the user journey to ensure every interaction is seamless and reliable. As the analytics team, our mission is to make every support interaction measurably better: we define what a great resolution looks like, quantify where we fall short, and turn that into a roadmap for product, operations, and AI/ML partners. We are looking for a Manager to lead and grow the analytics team behind our core support experience. About the Role As a Manager on the Customer Experience Analytics team, you'll set the analytical vision for how DoorDash measures and improves customer resolutions across our global network of support teammates and their interactions with our customers. You'll lead and grow a team of data scientists working at the intersection of customer experience quality and operational cost — uncovering opportunities to drive perfect interactions and informing improvements to teammate tooling that leverages AI-driven resolutions. You'll establish a clear measurement framework for resolution quality, own insights to drive strategy and roadmap, and align partners across CX, Product, Engineering, Operations, and AI/ML. This is a high-visibility leadership role: success means better outcomes for customers, a more effective support organization, and a team of data scientists who are growing in their craft. You're excited about this opportunity because you will… Lead, grow, and develop a team of data scientists — providing mentorship, feedback, and clear career development pathways. Set the analytical vision for the core support experience, defining what a great customer resolution looks like and building the metrics to measure it. Uncover opportunities to drive perfect interactions, tr

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst - Public Sector, Business Development (Tourism, Insights & Innovation) Overview The Mastercard Public Sector team partners globally to help governments create sustainable, inclusive, and efficient economies while achieving commercial success. Our market leaders are supported by Global Public Sector team specializing in Agentic, CyberSecurity, Urban Mobility, Government Payments, SMEs, and Tourism. We are seeking a highly motivated and curious professional to join our team and support governments, National Tourism Organizations (NTOs), Destination Management Organizations (DMOs), and tourism ecosystem partners globally. The Senior Analyst, Tourism, Insights & Innovation will support the Vice President responsible for Tourism and the Vice President responsible for AI within Mastercard's Global Public Sector team. The role will drive tourism market intelligence, commercial opportunity development, AI-enabled innovation, and customer engagement activities globally. The ideal candidate is passionate about the tourism industry, interested in emerging technologies, and able to connect Mastercard's capabilities with the priorities of governments and tourism stakeholders. Role & Key responsibilities Tourism Market Intelligence • Monitor global tourism trends, de

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers, obsessing over the user journey to ensure every interaction is seamless and reliable. Our mission is to scale a best-in-class support infrastructure that advocates for our community and delivers excellence at the lowest level of detail. About the Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers, and our broader marketplace experience DoorDash. This leader will own a broad portfolio across customer experience strategy, support operations, policies and processes, safety-critical contact handling, and cross-functional CX initiatives across business lines including New Verticals, International, Dasher, Marketplace, and DashPass. You will lead a high-performing S&O team, partner deeply with Product, Engineering, Analytics, Fraud, Operations, and senior business leaders, and translate ambiguous customer and operational problems into scalable solutions. We are especially excited about leaders who bring an AI-native operating mindset: people who have used AI, automation, lightweight tooling, or internal apps to solve real problems, improve team productivity, and redesign manual workflows. This role is an opportunity to apply that builder mindset at marketplace scale. You’re excited about this opportunity because you will… Define the vision, metrics, and operating principles for a best-in-class customer experience across consumers, Dashers, and emerging business lines. Lead a high-impact S&O team responsible for turning defining the customer experience using a multitude of inputs Redesign how CX work gets done by combining people, process, product, data, and AI-enabled workflows. Partner with Product, Engineering, Analytics, Fraud

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Machine Learning is at the heart of Lyft’s products and decision-making. Machine Learning Engineers at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions. We tackle a wide range of challenges, from pricing and marketplace frameworks that ensure reliability and competitiveness, to agentic AI platforms that automate analytical workflows, to behavioral detection systems that protect the integrity of our network. We operate at the intersection of applied ML and real business impact, shipping models that directly influence revenue, rider experience, and partner trust. Lyft Business builds products that help organizations move the people who matter most—employees, customers, patients, and guests—easily and efficiently. Our offerings include Business Travel, Lyft Pass, and Concierge (for healthcare and non-healthcare rides), enabling companies to manage transportation at scale through APIs, integrations (e.g., Concur, Expensify), and dedicated tools. These platforms power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs. We're looking for a Machine Learning Engineer to design, build, and deploy ML systems across Lyft Business. This is a high-scope role: you won't be siloed into one problem area. Instead, you'll move across pricing algorithms, fraud and behavior detection, agentic AI systems, and emerging ML applications as the business evolves. You'll write production-quality code, own models end-to-end from prototyping through deployment, and collaborate closely with Data Scientists, Product Managers, and Software Engineers to translate complex business problems into scalable ML solutions. This role is ideal for someone who is technically versatile, energized by variety, and wants to see th

About the Team As one of DoorDash's core operations teams, Customer Experience ensures that when issues arise across the platform, there is a reliable and effective support system in place. Our team designs, manages, and continuously improves DoorDash's global support network, with the goal of delivering a high-quality and consistent customer experience. This role sits within the Safety Customer Experience team, focused on the most critical and high-risk incidents on the platform. The team owns some of the most sensitive customer interactions at DoorDash, where thoughtful operational and product decisions directly improve customer trust and platform safety. About the Role You'll operate at the intersection of Product, Operations, and Customer Experience to improve how DoorDash prevents, identifies, and responds to the most critical safety incidents on the platform. You'll partner closely with Product, Policy, Analytics, and Operations to design scalable solutions that deliver accurate, timely support during customers' highest-stakes moments. This role requires a detail-oriented operator who can navigate complex problem spaces, design scalable processes, and execute with precision in a fast-paced environment. You’ll be expected to take ownership of ambiguous, high-stakes problems and translate them into structured, actionable solutions. You’re excited about this opportunity because you will… Drive Safety Strategy – Partner with cross-functional teams to identify and execute initiatives that improve how DoorDash prevents, identifies, and responds to safety incidents. Own End-to-End Experience – Design and optimize the full lifecycle of safety incident handling, including reporting, workflows, support execution, and tooling. Drive Data-Driven Decisions – Leverage data and case-level insights to identify root causes, measure performance, and prioritize opportunities to improve the safety customer experience. Influence Cross-Functionally – Collaborate with Product, Engin

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. On the Rider team, we are growing our team with people who want to enrich the lives of our community through technology. You'll collaborate with highly cross-functional teams such as Product, Design, Data science, and Analytics, as well as other organizations like Driver, Partners, and Marketplace, to deliver on that promise. As the Senior Engineering Manager for the Rider Loyalty, Partnerships, and Rider Pay (PLP) group, you will lead multiple managers and Staff ICs with end-to-end teams, consisting of iOS, Android, and Server, to make Riders into Members and to build a robust network of partners that our Riders love. It is your responsibility to sweat the details by being customer-obsessed with specific Rider needs and to build innovative product solutions to address them. Responsibilities: Set the technical vision and team strategy for the PLP group and communicate that downwards, with peers, and upwards with ELT Coach and guide an organization of managers and engineers in their people and technical development Collaborate with cross-functional stakeholders to deliver high business impact Work closely with the Lyft recruiting team to hire high-potential candidates from diverse backgrounds Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or a related field, or relevant work experience 3+ years of experience managing engineering teams of 20+ members, including teams across iOS, Android, and Server platforms, as well as experience in managing managers Ability to thrive in a heavily cross-functional environment and drive projects to completion regardless of the organizational structure Passion for building scalable and extensible solutions that enable others and ensure a high-quality product Experience launching and supporting consumer-facing products at scale Strong technica

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Come create the future of live streaming at Twitch! As a member of Twitch's Business Development team, you'll use your industry and product acumen, existing network, and partnership knowledge to support new product initiatives and develop new opportunities with strategic B2B partners that benefit Twitch communities. To support our growth, we are looking for an accomplished, motivated, and data-driven Senior Manager of Business Development who is a detail-oriented problem solver, thrives in ambiguity, and delivers results with limited oversight. The ideal candidate will have experience with relationship building, financial analysis/modeling, designing creative deal structures, and closing complex partnerships by working with cross-functional partners including product, legal, marketing, partnerships, and sales. You will report to the Director of Business Development and manage new and existing Twitch partnerships, which may include opportunities with other major tech companies, consumer services and products, payments, distribution partners, and more. You can work in San Francisco, CA. You Will: Both independently and collaboratively identify, source, and close a variety of high impact partnership agreements with a diverse variety of companies. This includes developing strategy withi

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer (Java) Job Description Summary Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview • The Decision Management program enables intelligent decision-based products through streaming analytics with the ability to govern these decisions and manage their outcomes with business agility. • This program leverages business rules & AI engines, a streaming big data cluster, an in-memory data grids, APIs, & UIs to deliver real time decisions at global scale • This person will be responsible for mentoring the team as well as stay hands on. We are looking for a Senior Software Developer to join our DMP team in Vancouver office.<

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Senior/Staff Test Engineer to join our team. This individual will play a key role in the development and validation of our unmanned platforms at the system and component levels. The ideal candidate has a strong background in test development, test execution, and root cause analysis with a proven track record of collaboratively managing risk throughout a fast paced development process. You’re excited about this opportunity because you will… Run and monitor tests within our facility as well as at outside test labs. Collaborate with a tight knit team to identify and understand test failures. Be hands-on in developing test methods and equipment to uncover failures before they happen in the field. Find clarity through root cause analysis of lab and field failures and suggest design changes to prevent them. Use your creativity to create novel and scaled tests for autonomous systems. We’re excited about you because you have… A bachelors or advanced degree in a relevant engineering discipline. Mastery of test equipment such as environmental chambers, vibration tables, water testers, DAQs, etc.. Ability to bring order to complex test and development programs via clear technical communication and documentation. Experience designing and building testers and equipment. Ability to write Python scripts to automate

About the role: We are looking for a talented and experienced University Recruiter, Contractor based in San Francisco to join our team and participate in the hiring process from beginning to end. You’ll be working directly with our hiring partners, recruiters and candidates to create a personal and positive recruiting experience. You will: Support Scale’s University Recruiting strategy: assist with the hiring process for our Internship and New Grad programs. Manage the full-cycle recruiting strategy and process including, but not limited to, sourcing, screening, interview process, closing and more. Understand what makes a great profile for our University roles and drive strategic sourcing and candidate engagement strategies to build strong and diverse pools of candidates. Cultivate relationships with students across partnered universities and develop positive relationships with faculty, staff, and student organizations as part of a well-researched recruiting strategy. Collaborate closely with various leaders across the organization in understanding and meeting their intern and new grad hiring needs. Work from the San Francisco office 3x per week. You have: 4+ years of full-cycle university recruiting experience in a fast-paced, high-growth environment, managing high-volume hiring. Experience in managing/leading all aspects of recruiting strategy for hard-to-fill, competitive positions. Passionate about campus recruiting and strong believer in bringing early career talent to Scale. Excellent verbal and written communication skills. Excellent negotiation tactics, and market knowledge. You have the ability to work with multiple departments, including remote teams, and build strong personal networks across our complex organization. Proven ability in attracting and sourcing both passive and active candidates (aka future graduates) across Bachelors, Masters, and PhD programs. Utilizing data to perform analysis, garner insights, and set goals. A flexible, adapt

TextNow is on a mission to make communications affordable and accessible for everyone. As a full MVNO operating our own mobile core network over LTE and 5G NSA, we have the unique advantage of controlling our network infrastructure end-to-end. We operate the HSS, PGW, and other critical network functions, giving us the flexibility to innovate and deliver exceptional service to millions of users. About the Role We are looking for a hands-on Tech Lead, Mobile Core Network Engineering to own the health and evolution of our mobile core platform. Our cloud-hosted core runs in AWS, with our mobile core vendor providing managed services for day-to-day operations. This role is the critical bridge between our vendor’s Managed Services team and our internal engineering, product, and operations teams. You’ll be the technical owner of the mobile core, combining deep technical expertise with strong coordination skills. You won’t just manage vendor deliverables—you’ll dive into the technical details, challenge approaches when needed, and ensure our core network evolves to meet the demands of a growing subscriber base. This role has a clear growth path into technical and people leadership as the team scales. A note on background: We know that people who have operated a mobile core at scale are rare. If you’re a strong SRE or infrastructure engineering leader with deep networking knowledge and a track record of managing complex, vendor-operated platforms, we want to hear from you—even if you haven’t worked with 3GPP technologies before. We’ll invest in helping you build the telco-specific domain knowledge. What You'll Do Own the Mobile Core Platform: Take end-to-end accountability for the health, performance, and evolution of TextNow's mobile core (HSS, PGW, PCRF, and related functions running in AWS). Drive capacity plann