People Ops Analyst in Canada

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Counsel, Services - Privacy, AI & Data Responsibility Overview Mastercard is seeking a Senior Counsel to serve as a dedicated Canadian privacy and data responsibility counsel supporting Mastercard’s products, services, and go-to-market activities in Canada. This role will provide practical, business-oriented legal advice on Canadian privacy, AI, data protection, consumer protection, and related regulatory requirements, with a primary focus on enabling Canadian product launches and supporting remediation of existing products, services, processes, and controls to meet Canadian legal and regulatory expectations. Role The Senior Counsel will work closely with product, regional, regulatory, commercial, and global privacy stakeholders to help Mastercard bring innovative products and services to the Canadian market in a responsible, compliant, and scalable way. The role will support the identification, prioritization, and implementation of compliance controls for Canadian requirements. You will: Serve as the Canadian Data Protection Officer for our Services business Act as the lead legal advisor on Canadian privacy, AI, data protection, consumer protection, and related regulatory matters. Provide practical legal guidance to product, business, and legal teams on Ca

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Customer Success Role Summary The Director of Customer Success is responsible for the health, retention, growth, and overall success of a portfolio of strategic customer relationships. This leader oversees a team of Customer Success Managers and serves as the operational and commercial leader for their segment, ensuring customers realize measurable value while protecting and expanding revenue. The Director partners closely with Sales, Product, TAMs, Specialist Business Leaders, Operations, and Support to drive customer outcomes, manage risk, and identify growth opportunities. Key Responsibilities Customer Retention and Growth Own renewal, retention, and expansion performance across assigned accounts. Ensure customers achieve measurable business outcomes and realize value from Mastercard solutions. Identify churn risks early and lead mitigation strategies. Partner with Sales to drive expansion opportunities and support commercial negotiations. Maintain accurate forecasts for renewals, risks, and growth opportunities. Strategic Customer Leadership Oversee a portfolio of high-value customer relationships through direct engagement and team leadership. Act as an executive sponsor for strategic accounts. Guide Executive Business Reviews and customer success planning

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Attribute Verification Product Management Our Purpose: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About the position Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global comme

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Airtable is used by more than half of the Fortune 500 companies to power their mission-critical initiatives. Enterprise customers leverage Airtable to build sophisticated apps, and orchestrate deep, end-to-end workflows. As we continue to scale, our teams are building the systems to ensure the security and governance of our customer’s data - from secure handling of file attachments to enterprise key management. These are advanced systems that provide robust security measures to protect our user’s data. We are seeking Engineering Managers to join our Enterprise engineering pillar, focused on scaling product experiences for our biggest customers. We currently have openings on: The Admin & Governance Team: As AI becomes central to Airtable, enterprise customers need governance controls that let them adopt AI confidently, with granular feature enablement, capability-based restrictions, and full admin visibility. The Admin & Governance team is building that control plane – the AI Governance framework that gives admins those controls at every level of the enterprise. This work builds on the team's deep ownership of Airtable's enterprise trust infrastructure: the Admin Panel, SSO, audit systems, and User Groups that power governance for our largest customers. We're looking for a leader who can drive the AI Governance roadmap, scale the team's existing enterprise trust systems, and directly unblock adoption for our largest customers. Please note: while we employ a hybrid working model at Airtable (flexible in working from the office or elsewhere), we are looking to hire candidates at this level that are based in San Francisco or New York City who are open to coming into the office at least ~2-3 times/week for

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Airtable’s infrastructure is evolving to meet the needs of our fast growing engineering org. We are looking for infrastructure engineers to join our team to help improve critical product infrastructure, with a focus on building systems that have a great developer experience and will scale as we grow. We currently have openings on: Asynchronous Serving: The Asynchronous Serving team is scaling critical systems used by Airtable’s most essential and up-and-coming product features, especially AI features. Upcoming projects include refactoring our background task queue to track its tasks in DynamoDB, adding quality of service to the job queue, and revamping a streaming service to handle 10x scale while being more resilient. Compute: The compute pod builds and manages our Kubernetes-based platform that supports every service at Airtable, including all new AI services such as vector databases, AI evals store, and document extraction and understanding services. We have a lot of exciting foundational work in our roadmap, such as Overhauling our network stack and service discovery, to simplify service setup and strengthen security Region level disaster recovery, and bringing up compute platform from 0->1 in a new region Building custom Kubernetes operators for reliably managing some of our most critical workloads Developer Platform : The Developer Platform team sits at the intersection of all engineering at Airtable, focusing on building the internal tooling, frameworks, and CI/CD systems that power our product teams. We strive to streamline developer workflows - from build and test cycles to production deployments—and foster a best-in-class developer experience. Join us if you’re passionate about creating high-lever

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Airtable’s mission is to bring the power of computing and software development to everyone. We are developing a powerful and extensible toolkit that our customers can leverage to solve a variety of different problems and workflows. We’ve seen our most sophisticated customers use the product to run global processes across thousands of employees, coordinate precision manufacturing pipelines, and consolidate previously siloed mission-critical data into a single source of truth. The complexity of these use cases requires us to be extremely thoughtful about how we design and implement new functionality in the product and make sure it’s both easy to use and comprehend for our customers and maintainable for us. As a Full-Stack, Backend engineer at Airtable, you will have the opportunity to work with customers to deeply understand their needs and workflows. You will collaborate with cross-functional partners across product management, design, research and data science to create innovative new features that enable our customers to do their best work. You will be responsible for owning and executing the end-to-end implementation of these new features that will contribute to making our toolkit even more powerful and successful. We currently have openings on: The Admin & Governance Team (Full-Stack/BE) ensures Airtable is secure, compliant, and enterprise-ready. It owns key admin capabilities like the Admin Panel, SSO, and audit systems, as well as foundational features like User Groups. This team's mission is to accelerate organizational value for the largest customers with enterprise-first governance and controls. The Omni Capability & Quality Team (Full-Stack/BE) brings the power of AI directly to Airtable end users—

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. At Airtable, we're passionate about democratizing software creation — empowering anyone to build powerful, flexible tools without writing code. With our shift to an AI-native platform, customers can now generate full apps and deploy AI agents directly into their workflows. Data engineering plays a critical role in this evolution by delivering the insights our teams rely on to improve user experience, measure agent impact, and understand how the business is performing at scale. As a Software Engineer, Data at Airtable, you'll make an enormous contribution to our data engineering efforts. You'll design and own mission-critical data pipelines to enable decision-making, partner with company leaders to create scalable data solutions, and launch innovative alerting and visualization solutions. The Team Our team is embedded in how Airtable understands itself as a business, working closely with Data Science and Analytics. What's unusual here: the platform you're instrumenting is the same one your customers use every day. When Airtable ships a new AI agent capability, you're among the first to wire it up, measure its adoption, and influence what gets built next. Product & AI Data Infrastructure This team builds and owns the foundational data pipelines that power product analytics across Airtable. As Airtable shifts to an AI-native platform, our work increasingly involves instrumenting and measuring AI product usage, building event pipelines for AI agents, surfacing AI-native adoption metrics in core business tables, and developing AI-powered data discovery tooling, including vector search over our catalog metadata. We partner closely with product analytics, product engineering, and data infrastructure to turn business question

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. AI will transform every business, but we’re still just scratching the surface of its potential. Its true power lies in its ability to automate the often overlooked workflows that are the lifeblood of organizations. At Airtable, we are evolving into an AI-native platform, and we have the unique opportunity to provide AI tools that are deeply embedded within a team’s data and workflows. We’re looking for a talented senior design leader to join our team and help guide this transformation by driving the creation of new experiences. How might AI transform user intent into data schema, workflows, and interfaces? How do we give users meaningful control when automation is doing work on their behalf? How do we design complex, multi-step experiences that feel simple? If you’re ready to dig into these questions with a crew of humble, talented, and deeply thoughtful designers, we can't wait for you to apply. You’ll be an integral part of a collaborative team, contributing to both strategic vision and design execution. What you'll do Craft exceptional experiences Using your full range of product design skills to discover, design, and deliver intuitive, well-crafted experiences. You’ll elevate some Airtable’s most critical workflows while holding a high bar for overall design quality. Contribute to a vision of Airtable The platform is evolving rapidly and we want you to help define a strong point of view about where we are going. You’ll shape not just features but the broader arc of how Airtable grows. We are committed to becoming an AI-native platform, and we’re looking for a designer to help steer this evolution and shape how these new capabilities integrate into the core user experience. Experiment with AI-assisted proto

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse thousands of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and BMO. To learn more, visit clutch.ca . About the Role We’re looking for an experienced Brand Manager to help bring the Clutch brand to life across every touchpoint. You’ll own the day-to-day execution of our brand strategy, from managing our agency of record and leading creative briefs to ensuring campaigns, retail spaces, and brand initiatives are delivered at a high bar. This is a highly hands-on role for someone who understands what makes a great brand and knows how to turn strategy into action. You’ll work cross-functionally, push for best-in-class creative, and help us build Clutch into Canada’s next household name. What You’ll Do Manage the Agency of Record Relationship: Serve as the primary point of contact for our agency of record, ensuring alignment on brand strategy, creative direction, and deliverables. Build a collaborative, high-performing relationship that keeps the agency accountable to timelines, budgets, and brand standards. Own the Briefing Process: Lead campaigns from ideation through execution, writing and delivering creat

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, Prince Edward Island and is now launching in Alberta. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca . About the role: We’re on a mission to build a world-class team that drives innovation, growth and excellence. As we scale rapidly, we’re looking for a Retail Vehicle Advisor (Field Specialist) to be the face of Clutch at our new Calgary location. As a member of our Calgary launch team, you’ll have the opportunity to help build a new market from the ground up, shape how we operate and grow alongside the business. Since our entire car-selling process is online, you’ll often be the first Clutch employee our customers meet when they sell their vehicle. You’ll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer service and transportation role. What you’ll do: Delivering a uniquely special experience to each and every one of our customers. Work between our retail location and off-site appointments, meeting customers throughout the Calgary area to inspect and pick u

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, Prince Edward Island and is now launching in Alberta. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca . About the role: We’re on a mission to build a world-class team that drives innovation, growth and excellence. As we scale rapidly, we’re looking for a Customer Experience & Vehicle Intake Coordinator (Field Specialist) to be the face of Clutch at our new Calgary location. As a member of our Calgary launch team, you’ll have the opportunity to help build a new market from the ground up, shape how we operate and grow alongside the business. Since our entire car-selling process is online, you’ll often be the first Clutch employee our customers meet when they sell their vehicle. You’ll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer service and transportation role. What you’ll do: Delivering a uniquely special experience to each and every one of our customers. Work between our retail location and off-site appointments, meeting customers throughout the Calg

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca . About the role: We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Retail Advisor to be the face of our company at our first retail location in Bayshore Mall, Ottawa ! Since our entire car-buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role. What you’ll do: Delivering a uniquely special experience to each and every one of our customers. A major part of this job is having exceptional customer service skills, where you’ll be the face of the company in addressing customer needs,resolving issues, and ensuring satisfaction at every touchpoint throughout their appointment Need a sharp eye for detail as you inspect vehicles, carefully assessing

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca . About the role: We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Strategy & Operations Manager to join our Vehicle Markets Group / Pricing Team! We are responsible for turning complex pricing and operational data into clear, actionable strategies—owning reporting, frameworks, and cross-functional execution that drive funnel conversion, margin expansion, and inventory efficiency across the retail, wholesale and export markets. In this position, you’ll turn market data into the playbooks that drive growth—sharpening our conversion engine, informing smarter day-0 pricing and aging rules, and steering inventory and disposition choices for maximum value. You’ll own the reporting cadence and strategic projects that keep executives aligned, ensuring insights become action and our 12×-turn, margin-expansion targets stay on track. In short, you’ll serve as the strategic bridge between a

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca . About the role: We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Strategy & Operations Manager to join our Vehicle Markets Group / Pricing Team! We are responsible for turning complex pricing and operational data into clear, actionable strategies—owning reporting, frameworks, and cross-functional execution that drive funnel conversion, margin expansion, and inventory efficiency across the retail, wholesale and export markets. In this position, you’ll turn market data into the playbooks that drive growth—sharpening our conversion engine, informing smarter day-0 pricing and aging rules, and steering inventory and disposition choices for maximum value. You’ll own the reporting cadence and strategic projects that keep executives aligned, ensuring insights become action and our 12×-turn, margin-expansion targets stay on track. In short, you’ll serve as the strategic bridge between a