Product Support Engineer in Canada

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Sales Engineer to join our Canada team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. What you’ll do (Role Expectations) Create and deliver technical product presentations to prospective customers Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs Lead product evaluations and custom prod

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are seeking a senior leader to lead Revenue Strategy & Operations for Reddit’s Global Large Customer Sales (LCS) channel. This role will serve as the operating partner to the global LCS leadership team, helping translate company and channel strategy into clear goals, disciplined execution, and measurable revenue outcomes across regions, verticals, and customer segments. You will own the strategy and operations that drive LCS growth—from annual and quarterly planning through weekly performance management, forecasting, resource allocation, and execution of the highest-impact growth initiatives. You will partner closely with Sales, Finance, Marketing, Product, Business Operations, and other cross-functional leaders to improve sales productivity, unlock new pockets of demand, and scale a globally consistent go-to-market model. This is one role that will lead Strategy & Operations for the Global Large Customer Sales channel. The role is required to be based within commuting distance (50mi) of one of our North America sales hubs in San Francisco, Los Angeles, Chicago, New York, or Toronto. Responsibilities: Serve as a trusted strategic partner to the Global LCS leadership team, shaping channel strategy, priorities, operating model, and investment decisions. Lead the annual and quarterly planning processes for Global LCS, partnering with Finance as well as regional and vertical sales leaders to build credible goals, capacity plans, coverage models, and resource recommendations. Establish and run the global business

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are seeking a senior leader to lead Revenue Strategy & Operations for Reddit’s Global Large Customer Sales (LCS) channel. This role will serve as the operating partner to the global LCS leadership team, helping translate company and channel strategy into clear goals, disciplined execution, and measurable revenue outcomes across regions, verticals, and customer segments. You will own the strategy and operations that drive LCS growth—from annual and quarterly planning through weekly performance management, forecasting, resource allocation, and execution of the highest-impact growth initiatives. You will partner closely with Sales, Finance, Marketing, Product, Business Operations, and other cross-functional leaders to improve sales productivity, unlock new pockets of demand, and scale a globally consistent go-to-market model. This is one role that will lead Strategy & Operations for the Global Large Customer Sales channel. The role is required to be based within commuting distance (50mi) of one of our North America sales hubs in San Francisco, Los Angeles, Chicago, New York, or Toronto. Responsibilities: Serve as a trusted strategic partner to the Global LCS leadership team, shaping channel strategy, priorities, operating model, and investment decisions. Lead the annual and quarterly planning processes for Global LCS, partnering with Finance as well as regional and vertical sales leaders to build credible goals, capacity plans, coverage models, and resource recommendations. Establish and run the global business

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Media Experience team exists to empower users to discover, consume, and engage with the best media content on Reddit. We do that by making video consumption intuitive and engaging. Because video is a powerful medium for community connection, our goal is to ensure our video experience is best-in-class for every user. Our north star is growing video views and video users . These are users who consistently return to Reddit for the unique, authentic content that fuels our communities. Achieving this level of consistent engagement requires a product flywheel that surfaces the right video features, UI optimizations, and playback improvements at the right moment to accelerate organic engagement. We use data, Quality of Experience (QoE) signals, and rapid product experimentation to identify and resolve any friction preventing a seamless viewing experience. We move with urgency, instrument everything, and treat a missed engagement milestone as a signal to learn from, not a number to ignore. If you want to build iOS video experiences that measurably change the trajectory of tens of millions of users and improve the overall engagement of Reddit itself, this is your team. What you’ll do: 🚀 Drive the Technical Strategy for Media Engagement Lead the iOS architecture for user-facing features that boost video discovery and consumption. You’ll design and build immersive viewing surfaces and intuitive UI/UX flows that directly maximize watch time, user retention, and daily active video consumers. 🔬 Champion for User Experience With

Data Engineer, Data Platform About the Role We are building out our Data Platform team at Sigma, with a relentless focus on developing data models that fuel trusted insights across the company. As a Data Platform Engineer, you will be responsible for the underlying data architecture across Snowflake and Databricks, as well as building and optimizing various ETL pipelines to fuel both internal and external (demo) use cases. Reporting to the VP of Data & Revenue Engineering, this is a high visibility role with the opportunity to work on greenfield projects. If you’re a data engineer with a builder mindset who wants to leverage a best-in-class stack, and genuinely is invested in Sigma’s mission, let’s chat! What You Will Be Doing Architect and manage our production data pipelines in Snowflake and how they are consumed in Sigma ( Tech we use : Fivetran, dagster, dlt, terraform, dbt, Snowflake, Sigma, Hightouch, Metaplane) Build foundational processes for scaling our demo asset data across various Cloud Data Warehouses Scale our terraform deployment across all of our Snowflake assets Continue to advance our data governance policies Work cross functionally to accomplish all of the above! You’ll work across Product, Engineering, GTM—with users of all skills and levels Qualifications We Need Strong knowledge and experience of working with APIs and building data pipelines from various systems into Cloud Data Platforms (e.g., Snowflake, Databricks) Strong communication and collaboration skills. You will primarily partner with the Analytics and Infrastructure Engineering teams internally at Sigma; your ability to work and collaborate closely with them will be integral to your success. Experience deploying data governance frameworks with a scalable and repeatable process Ability to thrive in ambiguous environments and get stuff done. We move fast and iterate quickly, and we want you to feel empowered to do exactly that 3+ years of relevant experience wor

As Sigma scales its global footprint, the Sales Engineering (SE) organization is the technical engine driving our GTM motion. We are looking for a Strategy and Operations Lead, SE to partner directly with our VP of SE and serve as the operational bedrock for this critical organization. Operating within our broader GTM Strategy & Operations team, you will own the global operating rhythm, operational infrastructure, and capacity planning for the entire SE organization. You will drive strategy across a highly matrixed, global environment. You are part strategist, part builder, and part operator - responsible for ensuring our pre-sales motion scales seamlessly. What You Will Do Drive Business Reporting & the SE Operating Rhythm: Own the cadence of the SE organization. Design and execute regular business reviews and leverage Sigma to build robust, real-time reporting that gives the VP of SE crystal-clear visibility into technical pipeline health, team utilization, and conversion metrics. Optimize Funnel Mechanics & Deal Acceleration: Deep dive into the pre-sales funnel to identify where deals stall during technical validation. Partner with SE leadership to optimize the Proof of Concept (POC) lifecycle, remove friction, and accelerate the technical win. Lead Global Headcount & Capacity Planning: Serve as the SE representative in cross-functional GTM planning cycles. Own end-to-end global SE capacity requirements, design territory allocation frameworks, and manage annual headcount planning seamlessly across AMER, EMEA, and APAC. Build Solutions in Sigma: Leverage Sigma itself to build robust operational solutions, designing the dashboards, data models, and workflows needed for POC tracking, capacity management, and performance visibility. Act as the Cross-Functional Hub: Represent the SE organization in all major GTM Strategy & Operations initiatives. Serve as the connective tissue between SE, Sales, Product, and RevOps, ensuring SE requir

Senior Software Engineer - Observability and Reliability About the Role We are growing the engineering team and looking for engineers who have the chops to build and deliver world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible. What You Will Be Doing Build observability tools and platforms, including: metrics, logging, distributed tracing, dashboarding, alerting, application performance management Build with modern tools and languages like Go, Open Telemetry and Kubernetes Participate in on-call rotation and ensure uptime of services Create runtime tools/processes that optimize cloud triaging and limit downtime Define best practices around making our systems and services measurable Collaborate with peers and stakeholders through design and code reviews to ensure best practices amongst available technologies. We expect successful candidates to be coding a majority of their time Qualifications We Need Strong Computer Science fundamentals 5+ years industry experience building and maintaining high-quality software, especially software other engineers use You apply a product mindset to infrastructure systems and feel accomplished enabling others Desire to be a great teammate and have fun at work Strong sense of craftsmanship, and a healthy academic curiosity Qualifications We Want (also, skills you’ll learn!) Experience building systems for data analytics Distributed systems monitoring and profiling skills Knowledge of cloud application security models Administered cloud service infrastructure (GCP, AWS, Azure) Startup experience Additional Job details Additional Job details The base salary range for this position is $170k - $240k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize e

About the Role Sigma Computing is redefining business intelligence by making complex data analysis accessible through a high-performance platform built for the modern data stack. The Compiler Team plays a foundational role in this mission by transforming user-driven spreadsheet interactions into highly optimized SQL queries, enabling seamless exploratory analytics on cloud data warehouses. As a member of the Compiler Team, you will join a group of engineers dedicated to building the core systems and abstractions that power Sigma’s intuitive spreadsheet interface, ensuring speed, reliability, and scalability for all users. What You Will Be Doing Tackle core challenges at the intersection of data modeling, query compilation, and large-scale interactive analytics—making it possible for end-users to query data warehouses efficiently without deep technical knowledge Design, build, and maintain sophisticated compiler infrastructure and intermediate representations that translate spreadsheet operations into optimized query plans Apply advanced optimization strategies to improve performance and accuracy across a wide range of query workloads and data architectures Contribute to both backend (Rust) and key frontend foundations (TypeScript), evolving critical abstractions that enable end-to-end workflow optimizations and new features Debug, analyze, and resolve complex issues, ensuring robustness and maintainability in a rapidly evolving product Collaborate with engineers and product stakeholders to review designs and code, driving technical best practices and architectural decisions throughout the team and company Qualifications We Need 5+ years experience engineering high-quality software systems Demonstrated success building and maintaining complex infrastructure or core platform services Deep understanding of Computer Science fundamentals, particularly in compilers, algorithms, SQL Optimization Passion for teamwork, technical ownership, and continually

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. At Airtable, we're passionate about democratizing software creation — empowering anyone to build powerful, flexible tools without writing code. With our shift to an AI-native platform, customers can now generate full apps and deploy AI agents directly into their workflows. Data engineering plays a critical role in this evolution by delivering the insights our teams rely on to improve user experience, measure agent impact, and understand how the business is performing at scale. As a Software Engineer, Data at Airtable, you'll make an enormous contribution to our data engineering efforts. You'll design and own mission-critical data pipelines to enable decision-making, partner with company leaders to create scalable data solutions, and launch innovative alerting and visualization solutions. The Team Our team is embedded in how Airtable understands itself as a business, working closely with Data Science and Analytics. What's unusual here: the platform you're instrumenting is the same one your customers use every day. When Airtable ships a new AI agent capability, you're among the first to wire it up, measure its adoption, and influence what gets built next. Product & AI Data Infrastructure This team builds and owns the foundational data pipelines that power product analytics across Airtable. As Airtable shifts to an AI-native platform, our work increasingly involves instrumenting and measuring AI product usage, building event pipelines for AI agents, surfacing AI-native adoption metrics in core business tables, and developing AI-powered data discovery tooling, including vector search over our catalog metadata. We partner closely with product analytics, product engineering, and data infrastructure to turn business question

Scale GP (Scale Generative AI Platform) is an enterprise-grade AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong engineer to join our team and help us build and scale our core infrastructure in a fast-paced environment. The ideal candidate will have a strong understanding of software engineering principles and practices, as well as experience with large-scale distributed systems. You will implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly-regulated industries like healthcare, telecom, finance, and retail. What You’ll Do: Architect multi-cloud systems and abstractions to allow the SGP platform to run on top of existing Cloud providers Implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs) Collaborate with platform, product teams and our customers directly to develop and implement innovative infrastructure that scales to meet evolving needs. Deliver experiments at a high velocity and level of quality to engage our customers Work across the entire product lifecycle from conceptualization through production Be able, and willing, to multi-task and learn new technologies quickly What We’re Looking For: 4+ years of full-time engineering experience, post-graduation Experience scaling products at hyper growth startups Experience tinkering with or productizing LLMs, vector databases, and the other latest AI technologies Proficient in Python or Javascript/Typescript, and SQL Experience with Kubernetes Experience with major cloud providers (AWS, Azure, GCP) Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries fo

Scale’s Generative AI business unit is experiencing historic growth. As the Community Manager, you will spearhead initiatives connecting hundreds of thousands of expert contributors on our platform. This is a strategic operational role requiring the execution of an operator, program manager, and creative writer. You’ll need an entrepreneurial mindset, operational rigor, and the ability to communicate effectively with diverse stakeholders across internal and external community channels. Scale’s mission is to develop reliable AI systems for the world’s most important decisions. Our Generative AI unit partners with the world's most advanced research teams to improve their models with human data. You will ensure that our global network of contributors stay engaged and informed so that they can do their best work. You will manage communications, execute virtual campaigns and events, and develop strategies to grow and retain our contributor base. This pivotal role shapes community culture, facilitates a thoughtful contributor experience, and harnesses the energy of our community in order to achieve high-level business goals. You must employ creative problem-solving to resolve complex operational challenges and manage the communications cadence across diverse stakeholders. In this role you will: Create strategies to increase participation and satisfaction, overseeing external platforms like Reddit and managing our internal Outlier Community Develop systems to efficiently channel questions, feedback, and disputes across our platforms and social channels Lead with vision: Set direction for multi-team areas and inspire clarity and alignment Organize virtual events to foster connection and monitor community sentiment in order to proactively mitigate risk and address concerns Leverage user feedback, insights, and quantitative metrics to drive improvement in product and operational strategies Enable the team: Instill ownership, drive cross-team collaboration, and remove structur

Head of Enterprise GTM Strategy & Operations Reports to VP, Enterprise Sales · SF or NY Reporting to the VP of Enterprise Sales, this role owns both halves of Scale AI’s enterprise revenue engine: the strategy that determines where we play and how we win, and the operating system - people, process, and systems - that makes that strategy executable, measurable, and repeatable. On the strategy side, you set the analytical foundation for enterprise growth: segment and account prioritization, coverage and territory design, pricing and packaging inputs, and the diagnostic work that explains why the funnel behaves the way it does. On the operations side, you own the RevOps stack, forecasting, compensation design, sales enablement, and the operating cadences that convert strategy into predictable quarterly execution. The ideal candidate is equally comfortable building a segmentation model from a blank page and running a Monday morning pipeline review. You will lead an established team, with the Head of Sales Enablement and the RevOps Manager as direct reports. Your first job is to raise the ceiling on what that team delivers: sharper analysis, tighter operating rhythm, and enablement that measurably shortens ramp and lifts win rates. This is a senior, highly visible role partnering with Enterprise Sales leadership, Finance, Marketing, Product, and Solutions Engineering, with regular exposure to the executive team and board materials. STRATEGY Define which segments, industries, and accounts Scale prioritizes, and build the analytical case behind those choices Build and maintain the market sizing, segmentation, and account-tiering models that drive coverage decisions and investment trade-offs Lead hypothesis-driven analyses of the enterprise funnel - win/loss patterns, conversion drivers, deal economics, coverage gaps - and translate findings into specific changes to how we sell Partner with Finance and Product on pricing, packaging, and deal-structure strateg

About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with the world's leading enterprises and government organizations to accelerate their AI transformation through frontier AI systems that solve real business problems. Every day, we work with organizations across finance, healthcare, manufacturing, media and telecommunications to build production AI agents that automate complex workflows, help humans, reason over enterprise knowledge, and operate safely at scale. The Opportunity Applied AI is moving faster than ever. New foundation models, reasoning techniques, agent architectures, and research papers emerge every week. Yet building AI systems that reliably solve real-world problems remains one of the hardest engineering challenges. As a Frontier Agent Engineer (Applied AI) , you'll bridge the gap between cutting-edge AI research and production deployment. You'll work directly with enterprise customers to design, evaluate, and deploy intelligent systems that combine frontier models with structured knowledge, retrieval, traditional machine learning, and enterprise software. Unlike traditional ML roles that focus on a single model or product, you'll work across a diverse portfolio of AI challenges spanning multiple industries and use cases. You may build a multi-agent research system and then participate in designing a customer intelligence platform, a healthcare copilot, or an autonomous workflow for a Fortune 100 company. If you enjoy reading new AI papers, experimenting with the latest models, and shipping production systems that create measurable business impact, you'll fit right in. What You'll Build Frontier AI Systems Design and deploy production AI agents that leverage the latest advances in large language models, reasoning, retrieval, memory, and tool use. Architect intelligent systems that combine LLMs, traditional machine learning, structured knowledge, enterprise data

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. About the General Agents Team The General Agents team, part of Scale’s Enterprise organization, builds robust general agents for customer use cases and applications. The team sits at the intersection of frontier agent development and real-world deployment, translating state-of-the-art reasoning and agentic capabilities into reliable, production-grade systems that drive real economic value. Our agents are scalable systems built around recurring enterprise problem domains, with a strong emphasis on generalization, extensibility, and deployment across many customers. About the Role As a Senior/Staff Machine Learning Engineer (MLE) on the General Agents team, you’ll play a critical role in designing, building, and deploying production-ready AI agents that solve high-impact enterprise problems. You will work across the full agent lifecycle—from model and system design to evaluation, deployment, and iteration—bridging cutting-edge agentic techniques with the constraints and requirements of real customer environments. You will: Design and implement end-to-end agent systems that combine LLM reasoning, tool use, memory, and control logic to solve recurring enterprise use cases. Build scalable, reliable agent architectures that can be deployed across many customers with varying data, tools, and constraints. Develop evaluation frameworks, datasets, environments, and metrics to measure agent performance, reliability, and business impact in production settings. Collaborate closely with product managers, customers, data annotators, and other engineering teams to translate enterprise requirements into robust agent designs. Productionize frontier agent techniques (e.g.,

Scale AI is seeking a highly skilled and motivated Software Engineer, ARC (Architecture, Reliability, & Compute) to join our dynamic Public Sector Engineering team. As a part of this team, you will define how the company ships software, establishing the patterns for deploying into complex government and high-security environments, rather than just running Terraform scripts. You will build and maintain internal CLIs/tools that standardize testing, deployment, environment management and are tools that engineering relies on to prevent downstream breakages. You will execute on automated deployment efforts to pay down tech debt, creating fully functional staging/testing environments, and defining the company's standard for safe deployments. You will: Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure. Own services or systems and define their long-term health goals, while also improving the health of surrounding components. Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product. Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments. Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions. Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings. Must have: At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance Ideally you'd have: Full Stack Development: Prof