GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Commercial Account Executive, Mid-Market, you’ll be the primary point of contact for prospective and existing customers in our mid-market segment, helping organizations modernize how they plan, build, secure, and ship software with GitLab’s AI-powered DevSecOps platform. You’ll own a broad book of business in your territory and serve as a strategic, trusted advisor to your accounts as you prospect, run complex sales cycles, and guide customers on their journey with GitLab to achieve clear business outcomes while supporting adoption and reducing churn. You’ll collaborate closely with Sales Development
Jobs in Canada
Product Support Lead in Canada
948 active opportunities · Updated October 2026
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Explore current product support lead jobs across Canada. Filter by work mode, employment type, experience, department, date posted and distance.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the GitLab Agent Observability team, you'll go beyond using AI tools and help define how we design, build systems that allow AI agents to interact with the full software delivery lifecycle, way beyond pure code creation. In this role you’ll contribute to the development of complex features and help establish architectural patterns both for how to interact with AI Agents across GitLab and how the resulting AI contributions manifest across GitLab. You’ll collaborate closely with engineers across the Agent Foundations stage and adjacent teams within AI engineering. This is a hi
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The team SoFi’s Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven strategies to ensure the growth in lending is consistent with the company’s risk appetite and helps create the products and experiences that put our members’ interests first. The Senior Credit Manager will work in the Credit team and have responsibilities to analyze and evaluate data to develop and propose value-added credit risk strategies and models for SoFi’s lending products, including Personal Loan, Student Loan Refinance, Private Student Loan, and Credit Card. The initial focus of the role will be on Personal Loan but the candidate may get opportunities to work on other lending products in the future. The candidate will be responsible for independently developing and implementing Personal Loan underwriting strategies that meet our risk appetite, monitoring and analyzing the risk trends within the portfolio to provide insights and recommendations for strategy enhancement opportunities. She/he will be part of
From C$160K/yr
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Software Reliability Engineer - Data Platform About the Team The Data Platform team is responsible for the foundational data services, systems, and data products for Okta that benefit our users. Today, the Data Platform team solves challenges and enables: Streaming analytics Interactive end-user reporting Data and ML platform for Okta to scale Telemetry of our products and data Our elite team is fast, creative and flexible. We encourage ownership. We expect great things from our engineers and reward them with stimulating new projects, new technologies and the chance to have significant equity in a company. Okta is about to change the cloud computing landscape forever. About the Position This is an opportunity for experienced Software Reliability Engineers to join our fast growing Data Platform organization that is passionate about scaling high volume, low-latency, distributed data-platform services & data products. In this role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Okta to scale for years to come. As a member of the Data Platform team, you will be responsible for designing, building, and deploying the systems that power our data analytics and ML. Our analytics infrastructure stack sits on top of many modern technologies, including Kinesis, Flink, ElasticSearch, and Snowflake. We are looking for experienced Software Engineers who can help desi
From C$96K/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Trust and confidence is fundamental to the Lyft marketplace, and the Pay, Integrity & Identity (PII) Analytics team is charged with providing and ensuring that trust and safety to all customers. The PII Analytics team is one of the most critical teams that helps protect Lyft and enables the company to grow in a sustainable way. The team is fast-paced, high-energy, and meticulous in diagnosing emerging fraud patterns and preventing fraud loss before it can happen. We drill holes in all the products we launch and obsess over how to make our business impervious to fraud vectors. The team conducts a rigorous analysis of complex data sets and sets up multiple layers of business rules, models, and other processes to prevent potential fraud. We are a highly cross-functional team and regularly engage in discussion and reviews with stakeholders to prioritize plans for reducing fraud impact and introducing safety features. We’re looking for a rock-star to join a fast-paced environment to contribute to Fraud-related analysis and operations. This individual is responsible for investigating and developing solutions to prevent and mitigate third party fraud. This person will proactively identify fraud patterns and sources to minimize the company’s exposure to financial and reputational risk. The Senior Analyst will take ownership over multiple discrete fraud segments to develop and execute a strategy which addresses fraud in the earliest stages of detection. The Senior Analyst will define fraud prevention measures that are mindful of the impact on good user experience while inhibiting fraud actors’ ability to reach our platform. This person is quantitatively driven, detail-focused, and operations-savvy while ensuring the best possible customer experience. This individual possesses a high level of subject matte
$173.4K – $260.2K/yr
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Working with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions which span multiple domains; Define and produce high quality written proposals, communications and documentation. Execute on technical programs that require deep systems and engineering level knowledge; Partner with Engineering Managers, Tech Leads, Engineers and other Technical Program Managers to define, scope and drive large programs to conclusion; Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs; Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria; Elevate the execution muscle of engineering teams around you; Train them to be better at delivery where needed; Help influence peers / stakeholders and build consensus while dealing with ambiguity; Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level; Create widely circulated plans, driving consistency, clarity and building alignment across teams; Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure); Shape technical design, predicting tech
C$200K – C$250K/yr
Senior Machine Learning Developer Location: Montreal, Quebec, Toronto, or Ontario About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital). The Role We’re hiring a Senior Machine Learning Developer to build and ship ML/AI systems that interact with real customers thousands of times a day. Our voice agents book service appointments, rescue missed calls, and route callers through natural conversations. You’ll work across products and platforms. You’ll ship AI features including prompts, agents, tools, and production ML models, while building the evaluations and tooling that help teams ship with confidence. You’ll also contribute to our ML platform, including model serving, LLM infrastructure, and production observability. At Numa, we believe great ML is about more than building bigger models. It’s about knowing whether a change is good enough to ship. Our evaluation-first approach makes that measurable in CI and production. What You’ll Do Build conversational AI systems for phone and SMS that understand customer needs, take action, and know when to act autonomously Develop tooling such as memory, knowledge graphs, and validated customization that help agents reason and adapt to dealership needs Train, evaluate, and deploy ML models using Ray Serve and Dagster for prediction, classification, ranking, and capacity forecasting, and keep them healthy in production Create offline and online evalua
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. As a PCB Power Design Engineer, you will design and optimize power distribution systems for Tenstorrent’s next-generation AI accelerator cards, balancing performance, area, cost, and reliability. You will contribute across the full power design lifecycle, from component selection and simulation through board bring-up, validation, debugging, and production readiness. Working closely with hardware, firmware/software, thermal, mechanical, and validation teams, you will help deliver robust power architectures for high-performance AI systems. This role is hybrid, based out of Toronto, Canada. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are An electrical engineer with experience designing, analyzing, and debugging power distribution systems for high-performance or high-power products. A hands-on engineer who enjoys moving from schematics and simulations into lab bring-up, testing, troubleshooting, and design validation. A systems-oriented collaborator who can work effectively across hardware design, firmware/software, thermal, mechanical, and validation teams. A detail-oriented problem solver who balances electrical performance, power integr
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We’re building something new inside our AI Studio, and we’re looking for a Full Stack Engineer to help build it with us. This role sits at the center of a new platform that is being actively designed and shipped. The architecture is still taking shape, and the integration surface is constantly expanding. What excites us is the opportunity to build the infrastructure that makes never-before-imagined character experiences possible. We work where storytelling, imagination, and technology converge. Our focus is on building the core platform: the APIs, the admin tooling, the service integrations, and the delivery infrastructure that makes AI-powered character interactions real. This work connects what brand and creative teams envision with what audiences ultimately experience. This role is foundational to everything the platform does. Working closely with the Engineering Manager and Principal AI Engineer, this Full Stack Engineer will own significant portions of the system end to end — from the tooling that configures and versions character behavior to the API layer that external partners and products consume. Success here means shipping features that hold up under real-world conditions and integrating reliably with the AI services that bring characters to life. What You’ll Do Design and build features for our AI character platform. This includes: the admin tooling, as well as the API layer consumed by external integrations and par
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit’s Ads Data Science team is looking for a Senior Staff Data Scientist to lead the scientific strategy behind Reddit’s ads measurement and signal systems. This role sits at the center of how Reddit proves advertiser value, improves signal quality, builds privacy-aware measurement systems, and connects ads exposure to real advertiser outcomes. As a Senior Staff Data Scientist for Ads Measurement, you will be the principal architect of our technical vision and the driving force behind the next generation of our measurement ecosystem. In a landscape rapidly shifting due to privacy regulations, browser changes, and evolving platform dynamics, you will spearhead innovation across experimental design (incrementality/lift), identity, signals, and privacy-safe 1P/3P measurement. This is a high-visibility, high-impact role requiring a rare blend of deep experimentation & causal inference expertise, strategic foresight, and the ability to influence cross-functional executives and industry standards. You will not just adapt to the changing ad-tech environment, you will redefine how we measure value. Responsibilities Technical Vision & Strategy: Define the long-term data science vision & strategy across ads measurement, signal quality, identity, attribution, and privacy. Establish how Reddit should evaluate advertiser value, measurement quality, and signal utility across first-party and third-party products. Set the Cross-Pillar Measurement Science Strategy: Define the long-term data science strategy across a
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Goods team in Toronto! In addition to laying the foundation of the team, the Client Partner will be responsible for forming relationships with key brands and ensuring they meet their business objectives using Reddit's advertising suite. Please note that this role is required to work in-person from our Toronto office 1-2 days per week. Core Responsibilities: Collaborate with existing clients to deliver Reddit solutions that help achieve those customers’ marketing and business goals Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth Proactively construct upfront and joint business plans with top clients Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform Leverage agency and client direct relationships to identify new buye
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence. Team Description Reddit is poised to rapidly innovate and grow like no other time in its history. We’re currently hiring across multiple teams, some of these teams include: Ads ML Serving Team The Ads ML Serving team is part of Reddit’s Ads ML Platform, which builds the infrastructure and tools that power machine learning across Ads. This team focuses on creating a highly reliable, scalable, and efficient ML serving stack. Their work includes evolving long-term serving architecture, integrating closely with the ads serving stack, optimizing CPU/GPU performance, and building model velocity tools like observability libraries and model quality gating. Attribution & Identity Team The Attribution & Identity team builds products that help advertisers understand and measure the impact of their campaigns. They focus on attribution systems, identity solutions, and advertiser experimentation tools that improve performance insights and usability. Their goal is to make Reddit’s advertising platform more effective, transparent, and data-driven. Ads Growth Team The Ads Growth team drives initiatives to expand Reddit’s advertiser base, with a focus on Small to Medium Businesses (SMBs). We build and scale the technical founda
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence. Team Description Reddit is poised to rapidly innovate and grow like no other time in its history. We’re currently hiring across three distinct teams: Ad Safety & Verification Team The mission of the Ads Safety & Verification team is to protect the Reddit ads ecosystem so that users have a safe ads experience and legitimate advertisers trust Reddit. This team builds full stack, high scale products that span Reddit’s consumer-facing apps and ads systems. They own integrations with metrics verification and brand safety partners and operate services that scale to reliably handle tens of millions of requests per day. Ads Creative Management (ACM) Team The Ads Creative Management team focuses on the tools and systems advertisers use to create and manage their ad content. From images and videos to headlines and full post creatives, they enable efficient creative management and innovation across the campaign lifecycle. They work closely with AI teams to provide intelligent content suggestions and automation, helping advertisers launch high-quality campaigns faster and more effectively. Brand Innovation Team The Brand Innovation team drives the development of new ad formats that help advertisers maximize reach an
About Prophecy Prophecy is building the next generation AI-powered data prep and analysis platform. Our platform enables business analysts and data teams to transform raw data into reliable, production-ready datasets and insights faster, using modern data infrastructure and AI-driven capabilities. We work with leading enterprises to simplify how organizations prepare, analyze, and operationalize data, while maintaining strong governance, security, and operational control. Our mission is to make it dramatically easier for organizations to turn complex data into trusted insights that drive decisions. About the Roles We are looking for a Director of Strategic Partnerships who can do both: drive revenue through Prophecy's partner ecosystem, and build an effective partner program. This is an early-stage, high-ownership motion, the playbook is still being written, and you'll have real influence over how we engage partners, what good looks like for partner-sourced pipeline, and how we build durable co-sell relationships with Snowflake, Databricks, GCP field and partner teams. You will sit at the intersection of sales, partnerships, and strategy, owning partner performance while building the programs and processes that scale it. You'll work directly with our AEs and SEs to bring partners into deals at the right moments, and you'll serve as the primary point of contact for our strategic cloud and ecosystem partners. What You’ll Own Partner Revenue & Pipeline Own and exceed partner-sourced and partner-influenced revenue targets on a quarterly basis Proactively generate pipeline through Snowflake, Databricks, and GCP field AEs and PDMs — building the relationships that produce qualified, sourced opportunities Drive joint account mapping and target account activation against Prophecy's ICP: enterprises running Alteryx on Snowflake or Databricks Activate co-sell motions through marketplace programs (GCP Marketplace, Snowflake Partner Network, Databricks
C$60 – C$80/hr
As a member of our Frontier Tech Consultant team, you will play a critical role in advancing cutting-edge AI innovations by conducting high-impact experiments and ensuring seamless execution at the highest quality standards. Your work will directly contribute to Scale AI’s growth, shaping the future of artificial intelligence. In this role, you will be working on various types of projects, including but not limited to: research experiments, dataset generation, data quality improvements, and in-depth technical analysis. You will tackle complex, technical and operational challenges while collaborating closely with Scale’s ML research scientists and SPM team. The ideal candidate is analytical, detail-oriented, and results-driven, with strong problem-solving abilities and excellent communication skills. We are looking for someone who thrives in a fast-paced environment, is proactive in overcoming challenges, and is committed to delivering exceptional outcomes. If you are eager to contribute to the forefront of AI innovation, we encourage you to apply. You will be responsible for: Design and execute research experiments Build and evaluate frontier LLM datasets Develop training and testing material for frontier pipelines Improve quality of existing and new products Ideally you’d have: Strong machine learning knowledge, either by being in the final years of a ML PhD career or having already graduated Strong writing and verbal communication skills An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability Experience working in a fast-paced, entrepreneurial environment Technical skills including familiarity with Python, GPU, AWS, API, LLM, ML, and SQL Pay: $60-80/hr Commitment: This is a fully remote, US-based part-time (10-20 hours per week), on-going contract position staffed via HireArt. HireArt values diversity and is an Equal Opportunity E
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