Product Support Specialist in Toronto

About the Role: Join us in shaping the future of streaming. Tubi is a free, ad-supported streaming service with a mission to make entertainment accessible to everyone. We serve millions of viewers with a massive library of movies, TV shows, live channels, and personalized recommendations, all without a subscription. As streaming continues to evolve, Tubi is building the technology, product experiences, and platform capabilities that help people discover and enjoy content effortlessly across every screen. If you’re excited by consumer-scale mobile engineering, high-quality user experiences, and the opportunity to impact how millions of people watch entertainment, we’d love to meet you. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. About the team: The Android team at Tubi builds the app experience that millions of users rely on to discover, browse, and watch content. We care deeply about performance, stability, accessibility, and thoughtful product execution. Our work spans core playback experiences, content discovery, personalization, onboarding, advertising experiences, and the mobile platform foundations that help teams ship quickly and safely. As a Senior Android Engineer, you will design, build, and deliver high-quality product features for Tubi’s Android app. You’ll work closely with Product, Design, Backend Engineering, QA, Data, and other client teams to create intuitive, reliable, and scalable mobile experiences. You’ll also help guide technical direction, improve engineering standards, mentor other engineers, and contribute to the long-term health of our Android codebase. This is a role for someone who enjoys building polished consumer products, solving complex technical problems, and raising the bar for Android engineering. What you’ll do Build elegant, performant, and reliable Android experiences using Kotlin and modern Android development practices Lead the full l

About the Role: The team is responsible for building and optimizing the UI/UX across all Web and OTT applications at Tubi. The team primarily focuses on implementing features related to user acquisition and growth, including but not limited to user registration, onboarding, SEO, and account management. As part of this team, you will work closely with Product and Design to develop cutting-edge, experiment-driven features that enhance the user experience. In addition to front-end development, you’ll be responsible for building the underlying technical architecture to ensure performance and scalability, while proactively exploring engineering-driven features and experiments that can drive user growth. You will be working with React, Node.js, GitHub Actions, Terraform, and CDN infrastructure to build and deploy high-performance applications that reach millions of users. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: Work with product management and other stakeholders (Backend, Product, and UI/UX) to iterate on new growth-related features, including registration, onboarding, and SEO. Lead the technical architecture and implementation of scalable and resilient applications that run on multiple platforms, such as web, mobile web, and smart TV devices. Lead and drive innovation in building experiment-driven features that push the boundaries of user experience in streaming. Consistently ship features and improvements across Web and OTT apps with minimal guidance, collaborating with cross-functional teams to deliver high-impact updates. Identify and implement improvements in shared UI components, platform-specific optimizations, and overall front-end infrastructure. Take ownership of the codebase and proactively identify opportunities for refactoring and development process improvement. Mentor and collaborate with fellow engineers, sharing technical expertise and contributi

About the Role: Site Reliability Engineering (SRE) at Tubi is not a traditional operations team. We are a software engineering organization that applies a developer's mindset and toolkit to the challenges of building and running large-scale, distributed systems. Our mission is to engineer resilience from the ground up, enabling our product teams to innovate rapidly while ensuring our users have a stellar experience. We own the availability, latency, performance, and capacity of our platform, and we achieve our goals through a culture of data-driven decision-making, blameless learning, and relentless automation. As a Senior Site Reliability Engineer, you are a hands-on engineer who blends deep software development expertise with a passion for operational excellence. You will be responsible for designing, building, and running the resilient, scalable, and increasingly self-healing systems that power our products. You will apply sound engineering principles to solve our most complex reliability challenges, with a mandate to automate everything, eliminate toil, and write robust, maintainable code. You will be a force multiplier, mentoring other engineers and elevating the site reliability bar for the entire organization. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: System Architecture & Design: Design, build, and maintain scalable, highly available, and fault-tolerant distributed systems. Partner with development teams as a reliability consultant, reviewing designs and influencing architectural decisions to ensure new services are built with reliability, observability, and performance as core principles, not afterthoughts. Automation & Software Development: Write robust, performant, and maintainable code to automate operational tasks, and CI/CD pipelines. Build the internal tools, libraries, and frameworks that enable engineering teams to self-service their

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team We build enterprise software that helps organizations optimize sales performance and improve go-to-market agility. Our engineering organization includes multiple product application teams responsible for delivering core customer-facing capabilities. We are seeking Senior Backend Engineers to join our application teams. You’ll work alongside staff, senior, and early-career engineers to design, build, and scale backend systems that power enterprise-grade product workflows. This is an opportunity to work on complex product and data problems while contributing meaningfully to technical decisions, system quality, and team delivery. We are low on meetings and high on accountability. Most of the team is in the EST time zone, with a few located in AST, PST, and Central as well. What you’ll be doing You will play an important role in the continued evolution of our application stack. You will design and build backend capabilities for complex product workflows, contribute to system design discussions, and help ensure our systems remain maintainable, reliable, and scalable as we grow. As a Senior Backend Engineer, you are expected to operate with strong ownership and sound technical judgment. This includes identifying risks in the work you own, surfacing edge cases, asking thoughtful questions, and proposing improvements that strengthen the quality and reliability of the system. You will: Design and build backend services that power complex product workflows. Contribute to d

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the team Engineers on this team build the application our customers and internal teams use to configure, operate, manage, and visualize complex incentive compensation workflows. There are many complex and difficult areas across the product, especially across frontend architecture and user experience, because of high data volumes, wide configurability, complex business logic, and mission-critical operational workflows. The work is not just about building screens; it is about helping users understand, act on, and trust complex compensation data and operational processes. We are low on meetings and high on accountability. Most of the team is in the EST timezone, with some teammates in PST and Central. We are far from maintenance or simple progressive evolution in many areas; there is a lot of room to make a meaningful impact on the overall user experience, product architecture, and frontend design patterns. What you’ll be doing Reporting to the VP of Engineering, the Staff Frontend Engineer will play a critical role in shaping the technical direction, architecture, and long-term evolution of Forma’s customer-facing and internal operations experiences. You’ll operate as a frontend technical leader, working across teams to drive alignment, set standards, and solve complex, ambiguous problems in a highly configurable, data-intensive product. You’ll partner closely with product, design, engineering, and leadership to define not just what we build, but how we build it — ensuring

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! Senior Staff Backend Engineer About the Team We build enterprise software that helps organizations optimize sales performance, enabling go-to-market agility. Our engineering organization includes multiple product application teams responsible for delivering core customer-facing capabilities. We are seeking a Senior Staff Backend Engineer to join our application teams and help set technical direction across multiple domains within engineering. You'll work alongside staff, senior, and early-career engineers, and partner closely with engineering leadership to define, evolve, and scale the systems that power enterprise-grade product workflows. This is an opportunity to own complex, multi-domain technical problems and shape product direction beyond a single team. We are low on meetings, high on accountability. Most of the teams are in the EST time zone, but we have a few located in AST, PST, and Central as well. What you'll be doing You will play a pivotal role in shaping the technical direction of our application stack across multiple domains. You will lead development efforts for our most complex initiatives, the kind that span two or more teams or product areas, and serve as a technical benchmark for system design, code quality, and long-term maintainability. You'll operate at the intersection of data modelling, business logic, and enterprise-scale reliability, and your work will often set standards that neighboring teams adopt. This remains a hands-on

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Identity & Integrity organization is looking for software engineers. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched and safe. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. As a Software Engineer in the Identity team, your primary responsibilities will encompass: Lyft’s Login & Signup Experiences: Design and enhancement of our Multi-factor authentication (MFA) experiences. Optimization of verification funnels, including: Phone-based two-factor authentication (2FA) Email verification Identity provider single sign-ons (SSO) Overseeing session management and device validation. Developing OAuth client provisioning and related tooling. Account Security: Act as the frontline defense against fraudsters and phishers aiming to exploit rider and driver accounts through product vulnerabilities. Implement strategies to counteract risks posed by social engineering tactics. Scaling Core Services: Lead the maintenance and optimization of core microservices under the Identity team's purview, essential to Lyft’s diverse service offerings. Manage organizational structures and multi-user management systems. (RBAC, family accounts, AuthZ) Design solutions for high-stakes challenges such as: Preventing unauthorized driving. Thwarting abuse related to recycled phones and their numbers. Striking a balance between stringent customer verification and ensuring minimal user friction. Responsibilities Write well-crafted, well-tested, readable, maintainable code Promote appropriate tech and engineering best practices Implement identity and security protocols to se

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a qualitative User Experience Research Intern to join our team, which aspires to elevate the user experience for our drivers and riders across 300+ cities nationwide. You will conduct research studies, as well as participate in studies alongside more senior researchers from which you’ll gain strong mentorship. You will partner with Design, Product Management, Analytics, and Engineering in order to derive deep insights about our users’ behaviors and attitudes, and communicate results and actionable recommendations across the company. Interns contribute to user-facing products, working side-by-side with top User Experience Research team members in the industry while having autonomy from the get-go. Lyft fosters a collaborative environment in the office, so there's always a sharp mind eager to hear about your next idea. So what's yours? Responsibilities: Design and conduct studies across key Lyft product areas -- independently and in conjunction with more senior researchers. You will utilize methods such as ethnographic & field research, diary studies, surveys, user/usability testing (remote and in-person), guerrilla research, and any other methods you find impactful Review, analyze, and communicate qualitative and/or quantitative data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users Experience: Currently pursuing a Master's or PhD degree in Human-Computer Interaction, Anthropology, Design, Psychology, Cognitive Science, or a related field from a university in Canada with a graduation date between December 2027 and Summer 2028 (required) Available during Summer 2027 for an internship in Toronto Extraordinary organizational skills and meticulous eye for detail Str

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's App Primitives team owns the shared building blocks that span data structures to UI: comments, notifications, event logs, feature flags, and task management. We own the general infrastructure; product teams own the logic built on top. Getting this layer right unlocks velocity for every team at Vanta. As the Engineering Manager, App Primitives at Vanta, you'll lead the team building the shared product primitives that every Vanta product team depends on, owning the infrastructure layer that makes collaboration, communication, and core workflows possible across the entire platform. Our Engineering Managers develop and grow high-performing teams that deliver significant value to our customers and enable our business to scale. This role sits at the intersection of technical architecture and team development, with real authority to set direction and grow a world-class platform team. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an Engineering Manager at Vanta: Lead and grow the App Primitives team, owning hiring, team health, delivery, and the development of senior engineers and technical leads Own the strategy and roadmap for Vanta's shared product primitives: comments infrastructure, notifications platform, event log, feature flag system (Statsig), and task management Define and steward the interface model between App Primitives systems and product teams, ensuring product teams can build on top of shared infrastructure quickly and safely, without owning the underlying systems themselves Partner closely with product engineering leaders across Vanta to surface developer ne

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of product changes. The Airports team, within the Driver organization, focuses on the airport marketplace and the unique products designed for this use case. Airports are one of the most important, impactful, and complex parts of Lyft’s Rideshare business, as they are a key part of both the rider and driver Lyft experience and have unique dynamics. As an Analytics Lead on the Airport team, you will collaborate with our team of engineers, product managers, and designers to conduct thorough data deep dives on airport performance, challenge our current strategy, and recommend enhancements to facilitate market growth. The ideal candidate can apply strong business acumen to propose product and marketplace changes, and is comfortable working with a highly cross functional team. In this role, you will help us tackle problems such as: How should we determine pricing and earnings for airport rides? Who are our current airport drivers and what segment can we focus on to grow our supply? How does this strategy interact with driver bonuses? Which airports are underperforming and which key metrics can we use to identify and classify airport performance? What targets should we set for these key metrics and how do we efficiently monitor these metrics? What is driving high cancellation rates today and which types of riders/drivers are cancelling? What product changes can we implement to reduce cancellation rates? How are riders and drivers using different ride modes at airports, and how do we design

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Data Scientist on the Mapping team, you will collaborate with our world class team of scientists, engineers, product managers, and designers to grow and improve the quality of recommended routes and accuracy of our travel time estimations. We're looking for a passionate, driven Data Scientist who is excited to dive into our geospatial, behavioural and mobility data, and build a best-in-class mapping product that provides safe, efficient, and seamless navigation for our rideshare drivers. Data Science is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our mapping products and make business decisions that put our customers first. The Mapping team serves models and systems that determine the most efficient routes, fastest travel estimates and process real-time map data signals to detect traffic, closures and slowdowns. Working with our business and analytics partners, the team owns tools to ensure Lyft offers routes that our users trust. This will involve identifying and scoping opportunities, recommending technical solutions, designing experiments, and measuring the impact of new features. You will help us solve some of the most impactful problems in Mapping, including: How do we accurately predict acute and chronic traffic conditions? How do we improve the recommendations of our routing algorithms? How do we keep our travel estimation promises to our riders and drivers? How do we benchmark and measure the success of our services? Responsibilities: Own the complete lifecycle of algorithmic solutions from problem formulation, data exploration, and feature engineering to deployment, monitoring, and iteration Prioritize and lead deep dives into our data to uncover new product and business opportunities Partner closely with E

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success Profile What You Will Work On As a part of the Workforce Management team, you will drive our expansion into exciting new verticals, enriching our platform to attract and delight new customer segments. Your mission will be to architect and deliver foundational solutions in the Applicant Tracking Systems (ATS), Contractor, and Expenses domains. Our specialized product pods focus on building lean, high-impact features for customers who want a streamlined experience without the overhead of a bloated platform. You'll join the expenses pod in Toronto and help build the platform that handles expense submissions, approvals, and reimbursements for Justworks customers. Working alongside 3-4 senior engineers, you'll contribute to our migration from Ruby to Go, build AI-powered features, a

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About The Role The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more. You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges. In this role, you will Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orc

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Senior Software Engineers lead and mentor engineers, delivering high-value products for our customers and infrastructure that enables our business to scale. Vanta’s team and technology surface are growing quickly, and it’s essential that we invest in the right abstractions and systems to enable us to scale with our business. As a Senior Software Engineer, you’ll be responsible for setting technical direction to enable our product and infrastructure to scale with our business, driving complex projects across our technical stack, and mentoring our talented engineering team. Your past experience will be leveraged to enable and accelerate Vanta’s growth. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! The Integrations Platform team mission is to power the world’s largest trust automation ecosystem, enabling any person or agent to build, connect, and automate trust seamlessly. We own Vanta’s integration ecosystem, which currently includes over 400 integrations across Cloud Providers (AWS, Azure, GCP), Identity Providers, Mobile Device Management (MDM), and Human Resources Information System (HRIS). We are focused on developing the Integration Platform. This includes creating shared primitives for authentication, lifecycle, observability, and publishing to ensure all integrations are built on the same fou

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Delivery Enablement & Operations team is seeking a Senior Technical Program Manager to drive the cross-functional delivery of our most strategic portfolio of work in Platform Infrastructure. We are seeking an individual with a passion for technology, infrastructure, and operational excellence. The Senior Technical Program Manager will partner with Product and Engineering teams to implement, maintain, and optimize complex operational processes, inclusive of clarifying needs and value, securing commitment from teams across the organization, setting timelines, and facilitating ongoing delivery and execution. This role will report to the Senior Manager, Technical Program Management. You will: Drive large-scale, complex, cross-functional programs from design through delivery. Partner with Product and Engineering to define scope, value, and technical requirements, securing commitments across organizations. Orchestrate planning, prioritization, and execution, managing the integrated program plan and timelines across disparate functions. Proactively identify and resolve risks, dependencies, and impediments, clearly communicating trade-offs and solutions to stakeholders. Build and maintain strong relationships , serving as the central point of contact and providing consistent transparency into program goals, progress, and quality. Energize cross-functional teams to achieve ambitious objectives and uphold world-class operational excellence and sec