Product Support Specialist in Canada

About the Role: Join us in shaping the future of streaming. Tubi is a free, ad-supported streaming service with a mission to make entertainment accessible to everyone. We serve millions of viewers with a massive library of movies, TV shows, live channels, and personalized recommendations, all without a subscription. As streaming continues to evolve, Tubi is building the technology, product experiences, and platform capabilities that help people discover and enjoy content effortlessly across every screen. If you’re excited by consumer-scale mobile engineering, high-quality user experiences, and the opportunity to impact how millions of people watch entertainment, we’d love to meet you. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. About the team: The Android team at Tubi builds the app experience that millions of users rely on to discover, browse, and watch content. We care deeply about performance, stability, accessibility, and thoughtful product execution. Our work spans core playback experiences, content discovery, personalization, onboarding, advertising experiences, and the mobile platform foundations that help teams ship quickly and safely. As a Senior Android Engineer, you will design, build, and deliver high-quality product features for Tubi’s Android app. You’ll work closely with Product, Design, Backend Engineering, QA, Data, and other client teams to create intuitive, reliable, and scalable mobile experiences. You’ll also help guide technical direction, improve engineering standards, mentor other engineers, and contribute to the long-term health of our Android codebase. This is a role for someone who enjoys building polished consumer products, solving complex technical problems, and raising the bar for Android engineering. What you’ll do Build elegant, performant, and reliable Android experiences using Kotlin and modern Android development practices Lead the full l

About the Role: The team is responsible for building and optimizing the UI/UX across all Web and OTT applications at Tubi. The team primarily focuses on implementing features related to user acquisition and growth, including but not limited to user registration, onboarding, SEO, and account management. As part of this team, you will work closely with Product and Design to develop cutting-edge, experiment-driven features that enhance the user experience. In addition to front-end development, you’ll be responsible for building the underlying technical architecture to ensure performance and scalability, while proactively exploring engineering-driven features and experiments that can drive user growth. You will be working with React, Node.js, GitHub Actions, Terraform, and CDN infrastructure to build and deploy high-performance applications that reach millions of users. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: Work with product management and other stakeholders (Backend, Product, and UI/UX) to iterate on new growth-related features, including registration, onboarding, and SEO. Lead the technical architecture and implementation of scalable and resilient applications that run on multiple platforms, such as web, mobile web, and smart TV devices. Lead and drive innovation in building experiment-driven features that push the boundaries of user experience in streaming. Consistently ship features and improvements across Web and OTT apps with minimal guidance, collaborating with cross-functional teams to deliver high-impact updates. Identify and implement improvements in shared UI components, platform-specific optimizations, and overall front-end infrastructure. Take ownership of the codebase and proactively identify opportunities for refactoring and development process improvement. Mentor and collaborate with fellow engineers, sharing technical expertise and contributi

About the Role: Site Reliability Engineering (SRE) at Tubi is not a traditional operations team. We are a software engineering organization that applies a developer's mindset and toolkit to the challenges of building and running large-scale, distributed systems. Our mission is to engineer resilience from the ground up, enabling our product teams to innovate rapidly while ensuring our users have a stellar experience. We own the availability, latency, performance, and capacity of our platform, and we achieve our goals through a culture of data-driven decision-making, blameless learning, and relentless automation. As a Senior Site Reliability Engineer, you are a hands-on engineer who blends deep software development expertise with a passion for operational excellence. You will be responsible for designing, building, and running the resilient, scalable, and increasingly self-healing systems that power our products. You will apply sound engineering principles to solve our most complex reliability challenges, with a mandate to automate everything, eliminate toil, and write robust, maintainable code. You will be a force multiplier, mentoring other engineers and elevating the site reliability bar for the entire organization. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: System Architecture & Design: Design, build, and maintain scalable, highly available, and fault-tolerant distributed systems. Partner with development teams as a reliability consultant, reviewing designs and influencing architectural decisions to ensure new services are built with reliability, observability, and performance as core principles, not afterthoughts. Automation & Software Development: Write robust, performant, and maintainable code to automate operational tasks, and CI/CD pipelines. Build the internal tools, libraries, and frameworks that enable engineering teams to self-service their

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Account Executive Position Overview The Account Executive is the client-facing project lead responsible for communicating and documenting the project scope and specifications, ensuring client alignment during project development, and reviewing agency work deliverables against client objectives and project specifications. The Account Executive is responsible for managing accurate and timely client communications of project information, status, deadlines, and next steps on a daily basis, as well as managing the submission, review, and final delivery of work and materials. This includes managing clients to their deliverables and deadlines as well as acquiring the needed resources and client stakeholder input to keep projects on track for successful completion. The Account Executive also works with project management to ensure agency work is developed in accordance with client processes and milestones. Responsibilities: Account Management Represents client viewpoint in day-to-day project execution while partnering with Project Management to co

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Talent Acquisition Partner Position Overview The Talent Acquisition Partner at BGBx plays a pivotal role in shaping the organization's future by identifying, attracting, and hiring top talent. This individual will partner closely with hiring managers and departmental leaders across the agency to understand business objectives and develop recruitment strategies that align with the company's mission of delivering innovative healthcare marketing solutions. The ideal candidate is a proactive and resourceful professional with a strong understanding of the healthcare marketing landscape, enabling them to source candidates who can thrive in a dynamic, fast-paced environment. As a trusted advisor, the Talent Acquisition Partner will manage the full-cycle recruitment process, from sourcing and screening candidates to extending offers and ensuring a best-in-class candidate experience. The Talent Acquisition Partner will maintain robust talent pipelines and leverage data-driven insights to optimize hiring outcomes. This is an opportunity to make a significant impact by c

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Project Manager Position Overview The Senior Project Manager is responsible for the overall management and administration of client projects throughout the entire project lifecycle. The Senior Project Manager is at the core of the team and helps everyone to communicate clearly while staying on time, on budget, and meets the highest of quality standards. This individual must demonstrate solid business judgment and sound strategic thinking. This role reports to the Director of Project Management. Responsibilities: Understands the scope of work across an assigned account, as well as the project plan at an individual project level Facilitates interdepartmental negotiation process to reach alignment on project resources and timelines Aligns with Department Resource Managers to assign resources and ensure effective time management throughout a project life cycle Continually monitors projects to ensure deliverables are on schedule and within scope&nbsp

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Medical Writer Position Overview The Senior Medical Writer must have a proven record of independently and successfully executing the responsibilities and successfully demonstrating the competencies outlined below. They must demonstrate greater independence and ownership compared with the Medical Writer . Please see required experience below. Content Development and Execution: Conducts required research in a timely and proficient manner, utilizing the appropriate resources Develops scientifically accurate, strategically aligned, grammatically correct, and impactful content, from initiation through completion, with input from manager Accurately and efficiently annotates content per brand style guide and AMA rules Assumes accountability for accuracy of work Planning: Understands the product/scientific/therapeutic and competitive space and proactively provides recommendations regarding planned projects to internal team Understands the internal BGB processes and adheres to timelines and procedures, as agreed to by th

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As a Wireless Systems Software Engineer , you will help build the core software libraries and system infrastructure that power the next generation of wireless experiences at HP IQ. You will work across hardware, firmware, embedded software, operating systems, and product teams to integrate and optimize multiple wireless technologies, including Bluetooth, Ultra-Wideband (UWB), NFC , and future connectivity solutions. You will play a key role in designing scalable software architectures that bridge hardware and software, enabling seamless communication across embedded devices and host platforms. This position offers the opportunity to work on challenging system-level problems, influence the architecture of a new wireless ecosystem, and help define technologies that will shape the future of work. What You Might Do Serve as a technic al expert across wireless technologies including Bluetooth, UWB, NFC , and related embedded communication interfaces. Architect, design, and develop reusable, scalable wireless software libraries with well-defined API

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. We would love to hear from you! We are always looking to connect with people who are passionate about our Mission. If you don’t see an open role that matches your background and interests, please apply here and let us know what you are looking for in your next career move. We would love to hear from you! We will review your background and keep you in mind as we open future opportunities. Compensation & Benefits (Full-Time Employees) The salary range for this role is listed above. Final salary offered is based upon multiple factors including individual job-related qualifications, education, experience, knowledge and skills. At HP IQ, we offer a competitive and comprehensive benefits package, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) Why HP IQ? HP IQ is HP’s new AI innovation lab, bu

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role HP IQ’s System Software team enables on-device experiences to take full advantage of our hardware capabilities.Our team collaborates with internal and external partners to develop unique solutions using cutting edge hardware, sensors, algorithms, and interaction models. If you enjoy solving complex, interdisciplinary problems with a world-class team, we'd love to hear from you! What You Might Do Lead, grow and mentor a high-performing embedded software team in a startup environment Serve as a technical leader and escalation point for complex hardware/software integration issues Communicate technical vision, risks, and progress clearly to cross-functional and executive stakeholders Own system-level strategy, architecture, and technical direction across multiple products Drive execution of low-level driver and framework software development in C and C++ across multiple devices and operating systems Oversee integration between hardware and software, ensuring alignment across cross-functional teams Guide performance, power, and thermal optimization efforts Balance hands-on technical invol

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role The HP IQ Design team is dedicated to creating simple, delightful, and transformative user experiences. We're passionate about developing innovative yet familiar interfaces that feel like natural extensions of the human experience. We value collaboration across disciplines, from software engineering to hardware design, and we're excited to work with people who see technology as a tool to help solve real-world problems. As a Product Designer at HP IQ, you'll collaborate with a multidisciplinary team to explore and shape new possibilities in AI-powered digital experiences. The ideal candidate brings intense curiosity, a dedication to craft, and an openness to sharing, developing, and challenging ideas. You love to experiment, engage deeply in the design process, and continuously iterate on concepts until they feel "just right"—and even then, keep exploring ways to improve. As a member of the team, you'll have the opportunity to contribute across the digital design process, develop your craft alongside experienced designers and engineers, and help create new interfaces, interactions, and

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As a Software Engineering Intern on the Systems team at HP IQ, you’ll work on low-level software that sits close to the hardware and helps power intelligent experiences across our products. This role is ideal for students who enjoy understanding how complex systems work under the hood. You’ll have the opportunity to work across multiple layers of the software stack, investigate performance bottlenecks, optimize system behavior, and build software that interacts closely with hardware and system resources. We’re looking for engineers who are curious about more than whether something works — you want to understand how it works, why it performs the way it does, and how to make it better. What You Might Do Build and optimize low-level systems software using languages such as C and C++. Investigate performance bottlenecks and improve the speed, efficiency, and reliability of existing systems. Work on data processing and sensor pipelines that connect software with underlying hardware. Analyze and improve memory usage, resource management, and system performance. Work across multiple lay

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role HP IQ's AI Machine Learning (AML) team is building the foundational platform powering a new generation of agentic devices. This platform orchestrates the complete lifecycle of AI models: from creation and fine-tuning through optimized inference and intelligent orchestration. The team works to make complex AI capabilities run efficiently on-device, enabling locally-deployed agentic experiences that reduce token costs and improve privacy. In this internship role, you will contribute to one or more core pillars of the AML platform: model inference optimization, orchestration and agent workflows, or model creation and fine-tuning. You will partner closely with experienced engineers to ship features that directly impact HP's next-generation devices and gain visibility into how each component of an end-to-end AI system integrates and scales. What You Might Do Work on model hosting and inference optimization, learning how to profile, benchmark, and accelerate model execution on resource-constrained devices; experiment with quantization, distillation, or other optimization techniques to reduc

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role As a Senior Software Engineer specializing in Device Security, you will play a key role in helping HP IQ lead the industry in advancing the security of AI devices, and empowering business and users with control of their privacy and personal data in the quickly evolving AI-driven world. Privacy and security are table stakes at HP IQ, and absolutely integral to our success as a dynamic company with a deep commitment to product. You will own projects through their entire life cycle, building secure systems for our innovative devices by threat modeling, designing secure architectures, and implementing them. This role focuses on designing and implementing solutions across the entire software stack of embedded systems, PCs, and server class workstations. This includes the way they interface with the outside world, in a way that provides joyful user experiences without compromising privacy & security. The technology that you will create will maintain and strengthen the trust that HP IQ promises to our customers. What You Might Do Lead the design and implementation of embedded device secu

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role HP IQ’s System Software team enables on-device experiences to take full advantage of our hardware capabilities. We collaborate with internal and external partners in a high-leverage environment that enables us to spend a majority of our time developing solutions that are unique to our hardware, sensors, algorithms, and interaction models. If you enjoy solving complex, interdisciplinary problems with a world-class team, we'd love to hear from you! What You Might Do Learn what it's like to be a part of a world-class embedded software team building a first-of-its-kind product in a startup environment Responsible for system design and architecture Develop low-level driver and framework software in C and C++ Develop device-focused infrastructure software in Python Debug issues at the interface between hardware and software Optimize software for better performance and lower power consumption Collaborate in the software engineering process with documentation, testing, and code review Essential Qualifications 8+ years of experience in system software engineering and embedded platf