Quality Lab Supervisor in San Francisco

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role We are looking for an experienced IT Support Lead to deliver exceptional technical support while helping scale and improve our IT operations. This is a hands-on role for someone who enjoys solving complex technical problems, improving processes, and creating a great employee experience. As the IT Support Lead, you will be the primary owner of day-to-day IT support operations, endpoint lifecycle management, onboarding and offboarding, inventory management, and knowledge management. You will serve as a senior technical resource for employees and help establish operational standards across the IT organization at HP IQ.. What you might do Provide hands-on technical support for employees across macOS, Windows, mobile devices, office technology, and SaaS applications. Act as the senior escalation point for complex support issues, driving problems through resolution while maintaining a high-quality employee experience. Identify recurring support trends and help improve processes, tooling, and self-service resources. Own and execute IT onboarding and offboarding workflows, including device se

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role HP IQ's Product Integrity & Developer Productivity team is responsible for building next-generation tools and systems that improve developer productivity and product quality at scale. We are specifically investing in agentic systems that automate complex workflows, from intelligent JIRA triage and root-cause analysis to test planning and quality automation. In this internship role, you will work directly with our hiring manager and team to design, build, and deploy agents that utilize pre-trained machine learning models to solve real problems for developers and quality engineers. This is an exceptional opportunity to be part of a team navigating the fundamental shift toward agentic development and to contribute meaningfully to tools that thousands of developers will rely on. What You Might Do As an intern on our team, you'll contribute to real-world engineering projects that explore how AI can improve the way software is built, tested, and maintained. Depending on business priorities and your team's needs, you may have the opportunity to: Design, build, and iterate on AI-powered t

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role HP IQ is shaping the future of next‑generation experience for HP Customers, and we’re looking for a Program Manager who can help drive that mission. This role sits at the heart of how our teams build, validate, and deliver AI‑powered experiences with exceptional quality and developer efficiency. You’ll lead programs that strengthen QA processes, enhance developer workflows, and accelerate engineering velocity across HP’s AI product portfolio. Success in this role requires a blend of technical fluency, structured program leadership, and the ability to communicate clearly across—and up—the organization. Responsibilities Program Leadership & Execution Drive end‑to‑end planning, execution, and delivery of QA and Developer Experience programs within the HP IQ organization. Build and maintain program roadmaps, milestones, and KPIs that align with organizational priorities. Identify risks, dependencies, and cross‑team impacts early, and lead mitigation strategies. Ensure consistent alignment across engineering, QA, product, data science, and partner teams. Quality & Developer

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As the Senior Software Engineer, Tooling and Development Infrastructure, you will play a critical role in shaping the developer productivity tools and automated testing strategy. You’ll collaborate closely with design, development, and quality teams to plan, design, and implement robust automated tools and services that ensure the quality and reliability of our AI software stack. You will be highly hands-on in your work and collaborate closely with stakeholders. This position offers a unique opportunity to influence the development of cutting-edge automation frameworks, foster a culture of quality, and contribute to the long-term success of the organization. What You Might Do Develop and implement automation frameworks and testing strategies that cover the entire software stack, from backend systems to user-facing features. Identify, evaluate, and integrate new tools that streamline development. This includes everything from code quality tools and to Infrastructure-as-Code (IaC) solutions. Lead continuous improvement efforts for our build, release, and test systems, ensuring a robust

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role At HP IQ, our Cloud Services team builds the cloud foundation that supports and extends our innovative hardware products. We develop integrated cloud-based solutions that enhance functionality, improve performance, and deliver seamless user experiences across devices. By working closely with our engineering, machine learning, and infrastructure teams, we ensure every component operates together as a cohesive system. Through this collaboration, we power next-generation AI-driven devices—creating smarter, more connected, and highly reliable products for our users. What You Might Do Collaborate with cross-functional teams including hardware, AI, and platform engineering to develop, test, and operate integrated cloud services. Contribute to projects involving AI assistants, conference room devices, and more. Work independently and collaboratively to solve complex problems and deliver high-quality software. Communicate effectively across teams to ensure alignment and successful project delivery. Essential Qualifications: Currently pursuing a Master's or PhD degree in Computer Science or re

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As a Product Design Engineer at HP IQ, you’ll work at the intersection of creativity, engineering, and design to develop groundbreaking devices that redefine how people interact with technology. You’ll collaborate closely with industrial designers, hardware engineers, and interaction designers to transform ideas into functional prototypes and production-ready designs. From 3D CAD modeling and hands-on prototyping to engineering analysis and design validation, you’ll help solve complex mechanical challenges and drive designs from early concepts toward production. You’ll have the opportunity to take ownership of meaningful engineering work while learning from an experienced, multidisciplinary team and contributing to products that push the boundaries of what’s possible. What You Might Do Design mechanical parts, components, and assemblies for new consumer devices using 3D CAD (NX) Create detailed 2D engineering drawings, define specifications and tolerances, and work closely with overseas vendor partners to ensure accuracy and quality Design and run experiments, applying engineering ana

ABOUT INKHOUSE Inkhouse is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen , Civitas Public Affairs Group , Derris , Glen Echo Group , Inkhouse , M18 , Message Lab , Onward and Small Girls PR . It also launched Brightmode , a talent acquisition firm for communications professionals, and Versus Media Group , a strategy-first political media team. Learn more at www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THIS ROLE Inkhouse is seeking an Account Manager to lead day-to-day client relations and drive strategy across a portfolio of technology clients. This is an opportunity for someone who pairs expert tactical execution with a real point of view on strategy — someone who can run the work while shaping where it's going. The Account Manager will ideally have experience across B2B and consumer technology, integrated communications spanning earned, owned and social, and a track record of high-priority media relations. This person will be a team player who keeps accounts moving to help clients achieve their goals. We're looking for candidates who are pass

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role Snorkel AI is looking for a Head of Talent Acquisition Operations & Insights to build and lead the systems, processes, tools, metrics, and operational infrastructure that power our recruiting organization. This leader will own the design and execution of a modern TA operations function that enables Snorkel AI to scale hiring with speed, quality, consistency, and data-driven decision-making. This is a builder role for someone who has stood up TA operations in a hyper-growth technical startup environment. You should be equally comfortable designing the strategy, implementing the systems, improving process, building reporting, leading recruiting coordination, and partnering with recruiting and business leaders to improve how hiring gets done. We are looking for someone who brings strong operational discipline, deep knowledge of recruiting systems and workflows, and a forward-looking perspective on how AI can modernize talent acquisition. What You’ll Do Build and lead the TA operations function for Snorkel AI, including recruiting systems, tools, workflows, reporting, process, and coordination. Own the recruiting tech stack, including ATS configu

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Team Marketing at Snorkel is growing rapidly and anchored by high-ownership operators who lead independently, align cross-functionally, and consistently deliver outsized results. We partner across Sales, Product, Research, and the executive team to translate complex AI and data value into differentiated positioning, integrated programs, and field-ready enablement that accelerates growth. The culture is high standards, high autonomy, and high collaboration. About the Role Reporting to the Sr. Director of Product Marketing, the Product Marketing Manager, Frontier Labs will own the GTM execution for our frontier lab business. You will partner closely with Research, FDE, and frontier-facing sales teams to translate technical work into research-credible positioning, repeatable sales plays, and high-quality GTM programs that resonate with research and procurement leaders inside frontier labs. You will keep the frontier asset library (battlecards, technical one-pagers, decks, benchmark and eval narratives) sharp against a fast-moving market, and bring competitive and customer insight into every motion. This is a hands-on role for a product marketer who wants

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About This Role We're looking for a Staff HR Business Partner to build and own the people strategy for Snorkel's Data as a Service (DaaS) organization. This role is hybrid ( 3 days/week in office) in San Francisco, CA . The DaaS org is a delivery-first team that has more than tripled in size over the last six months, with no signs of slowing. They deliver high-quality data operations and AI deployment outcomes for frontier labs and AI teams. This org has a unique composition: forward deployed engineers, technical and operations delivery managers, a supply team managing a workforce comprised of multiple worker types at scale, and others. The people challenges here require an HRBP who has seen this kind of complexity before, such as workforce planning across FTEs and contractors, building a high performance culture rooted in delivery outcomes, and keeping a geographically dispersed, operationally complex team connected to Snorkel's culture. You'll partner directly with our DaaS GM and leadership team, and you'll need to be as comfortable in the operational weeds as you are in strategic conversations. The ideal background is professional services, managed services

About the Team The Code Quality team sits within the Developer Platform organization and owns the systems that keep DoorDash's codebase healthy and secure as it scales: static analysis, quality gates, test frameworks, regression infrastructure, and tooling. Our job is to make sure the signals engineers rely on before shipping — test results, coverage, performance feedback etc — are fast and trustworthy. The decisions we make about tooling and standards directly shape how confidently and quickly engineering teams at DoorDash can ship to production. About the Role We're looking for Software Engineers to help build and maintain the systems that validate code quality across DoorDash's engineering org, treating our tooling as a critical product for the engineers who rely on it every day: static analysis and quality gates, test frameworks and regression infrastructure. You’ll design the tooling and automation that will help derive trustworthy quality signals, integrate them into the development lifecycle, and make it easy for engineers to execute reliable, repeatable workflows. You will collaborate across the engineering org, partnering directly with the teams who use what you build to understand the accuracy, reliability and performance of their functionality. You will report into the Engineering Manager on our Code Quality team in our Developer Platform organization. You must be located in either San Francisco, CA, Sunnyvale, CA, Los Angeles, CA, Seattle, WA, or New York, NY. You're excited about this opportunity because you will… Build and maintain quality tooling — static analysis, quality gates, coverage reporting, test frameworks, regression infrastructure — and integrate it directly into our developer workflows and CI/CD pipelines Define and derive quality signals - flakiness, pass rate, coverage, performance, scale readiness etc - Build tooling that improves everyday engineering workflows, including local development, CI/CD, debugging, and rollou

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

You will: Source and acquire quality candidates for high volume positions to meet hiring and activation goals Review applications and screen candidates Support candidates throughout the recruiting process Partner with other growth recruiters, ops leads and cross-functional leaders to understand Scale’s business needs, then devise and execute on the recruiting strategy needed to deliver on them. Follow and manage processes that will evolve over time as the company grows. Represent and champion the brand, promoting its value proposition to candidates and driving engagement. Represent Scale at occasional onsite growth recruiting events. Ideally you have: 2+ years of recruiting/sourcing experience in a fast-paced, high-growth environment. Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences Experience sourcing candidates and filling high volume roles Experience acting as the primary candidate liaison, delivering white-glove service through timely updates and personalized support throughout the interview process Nice to have: Previous experience in a start-up. Either experience managing a full-cycle recruiting experience, or a passion and ability to learn to do so. Experience with various tools such as Linkedin Recruiter, Clay, Modernloop, Gem Extreme attention to detail AI builder, AI-forward operator, or strong interest in agentic coding and experimenting with AI tooling The hourly salary range for this position is $40 to $55/hr. This is a remote position with occasional travels required for onsite growth recruiting events. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allow

About the Team The Support Quality team’s vision is to “Provide teammates, team leads, and AI Agents with actionable feedback on 100% of cases so they can get 1% better every day. Deliver actionable business insight to wider S&O to help improve business policy and processes / Product teams to increase our customer experience.” About the Role You will report to the Director, Teammate Enablement, in our Customer Experience organization. The Teammate Enablement Team is responsible for ensuring that our Teammates have the resources (tooling, quality measurements, and knowledge base) and training to effectively and empathetically support DoorDash’s customers. Where opportunities are identified, we drive feedback to our business partners in order to empower Teammates to be 1% better every day for our customers. The team’s primary role will be to: i) build automated QA metrics that have high coverage, precision, and low false-positive rates; ii) support all manual QA efforts, including incubation and scale-up of new measurements; iii) deliver actionable insights to our partner teams to help improve the processes and policies on our support experience, as well as insights for our vendors to drive better agent performance management; and iv) manage our QA tech providers to ensure they deliver against our ambitious roadmap. This is a leadership role, with the expectation of managing the priorities of a small team while remaining accountable to key initiatives oneself. You’re excited about this opportunity because you will… Lead a small team centered around identifying and fixing top opportunities in our quality assurance programs that support customer service at DoorDash. Design, launch, and evolve our conversational intelligence program, utilizing AI technology to monitor, measure, and drive continuous improvements in our customer service interactions. Drive the strategy of our quality assurance program, identifying the right strategies to balance manual quality assuranc