About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers, obsessing over the user journey to ensure every interaction is seamless and reliable. Our mission is to scale a best-in-class support infrastructure that advocates for our community and delivers excellence at the lowest level of detail. About the Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers, and our broader marketplace experience DoorDash. This leader will own a broad portfolio across customer experience strategy, support operations, policies and processes, safety-critical contact handling, and cross-functional CX initiatives across business lines including New Verticals, International, Dasher, Marketplace, and DashPass. You will lead a high-performing S&O team, partner deeply with Product, Engineering, Analytics, Fraud, Operations, and senior business leaders, and translate ambiguous customer and operational problems into scalable solutions. We are especially excited about leaders who bring an AI-native operating mindset: people who have used AI, automation, lightweight tooling, or internal apps to solve real problems, improve team productivity, and redesign manual workflows. This role is an opportunity to apply that builder mindset at marketplace scale. You’re excited about this opportunity because you will… Define the vision, metrics, and operating principles for a best-in-class customer experience across consumers, Dashers, and emerging business lines. Lead a high-impact S&O team responsible for turning defining the customer experience using a multitude of inputs Redesign how CX work gets done by combining people, process, product, data, and AI-enabled workflows. Partner with Product, Engineering, Analytics, Fraud
Jobs in Canada
Senior Business Intelligence Engineer in Canada
507 active opportunities · Updated October 2026
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15 jobs
Explore current senior business intelligence engineer jobs across Canada. Filter by work mode, employment type, experience, department, date posted and distance.
From $162.7K/yr
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Come create the future of live streaming at Twitch! As a member of Twitch's Business Development team, you'll use your industry and product acumen, existing network, and partnership knowledge to support new product initiatives and develop new opportunities with strategic B2B partners that benefit Twitch communities. To support our growth, we are looking for an accomplished, motivated, and data-driven Senior Manager of Business Development who is a detail-oriented problem solver, thrives in ambiguity, and delivers results with limited oversight. The ideal candidate will have experience with relationship building, financial analysis/modeling, designing creative deal structures, and closing complex partnerships by working with cross-functional partners including product, legal, marketing, partnerships, and sales. You will report to the Director of Business Development and manage new and existing Twitch partnerships, which may include opportunities with other major tech companies, consumer services and products, payments, distribution partners, and more. You can work in San Francisco, CA. You Will: Both independently and collaboratively identify, source, and close a variety of high impact partnership agreements with a diverse variety of companies. This includes developing strategy withi
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Lyft Business Product Platform team builds the systems and experiences that power Lyft's B2B products — enabling companies, organizations, and their employees to seamlessly access Lyft's transportation network. We sit at the intersection of product and platform, owning both the customer-facing features and the underlying infrastructure that makes them reliable at scale. Our work directly impacts how businesses integrate with Lyft, how admins manage their programs, and how millions of riders get where they need to go. Responsibilities: Drive architecture and technical design for systems that are highly available, scalable, and built to last — not just for today's requirements but for where the product is heading Own features end-to-end: from shaping the technical spec and design through to production rollout and operational health Think critically about how AI capabilities can be incorporated into Lyft Business products to improve the experience for business admins and riders — and bring that perspective into roadmap and architecture conversations Make well-reasoned trade-off decisions and communicate them clearly to peers, leads, and cross-functional partners Write clean, well-tested, maintainable code and hold a high bar for the same in code reviews Partner across engineering, product, and design to align on direction and get buy-in on technical approaches Proactively engage in incident response, contributing both to resolution and to long-term reliability improvements Grow the team's technical culture through design reviews, tech talks, and mentorship Experience: 5+ years of software engineering experience, with a track record of designing and shipping production systems at scale Strong system design instincts — you can reason through distributed systems trade-offs, identify failure modes, and
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Position Overview We're seeking a highly motivated and analytical Senior, Business Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including core financial processes and platform regulatory risks and more. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you! What You’ll Do Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead. Spearhead the testing of core business process controls (e.g. financial reporting, revenue recognition, payroll and equity compensation, etc.) using agentic AI systems to identify and mitigate potential threats. Collaborate cross-functionally with Finance and Accounting, Sales, People & Culture, Legal, and other key stakeholders to strengthen controls and drive business process improvements. Serve as a subject matter expert and champion for the use of
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Position Overview We're seeking a highly motivated and analytical Senior, Business Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including core financial processes and platform regulatory risks and more. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you! What You’ll Do Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead. Spearhead the testing of core business process controls (e.g. financial reporting, revenue recognition, payroll and equity compensation, etc.) using agentic AI systems to identify and mitigate potential threats. Collaborate cross-functionally with Finance and Accounting, Sales, People & Culture, Legal, and other key stakeholders to strengthen controls and drive business process improvements. Serve as a subject matter expert and champion for the use of
From C$124K/yr
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY Auth0 is a leading identity platform that secures billions of logins every year for organizations around the world. We're trusted by enterprises, startups, and developers to simplify identity and access management across any application, on any platform, anywhere. We're seeking a Product Operations Manager with a strong focus on data and analytics to help us turn raw data into meaningful business insights. Reporting to the Head of Product Operations, you'll be the person who looks at what the data is telling us and connects it to what it means for the business — revenue, retention, growth, and product direction. This is not a pure analyst role. You'll need to understand the business deeply enough to ask the right questions of the data, and communicate the answers in a way that drives real decisions. You're equally comfortable working in a dashboard as you are in a leadership meeting explaining what the numbers mean and why they matter. KEY RESPONSIBILITIES: Turning Data Into Business Insight: Take raw product and business data and translate it into clear narratives about what is working, what isn't, and where the opportunity lies. Build and maintain decks and dashboards that go beyond reporting numbers, telling a story and driving action. Work with Product to define the KPIs and metrics that matter most to the business and ensure teams understand how to track them, and how their work connects to those outcomes. Ident
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Ads’ vision is to build the largest transportation media network. We leverage media to elevate the transportation experience for our users while building an exciting and sustainable advertising business. Our assets include Lyft in-app sponsorship opportunities, the largest bikeshare network in the country, off network audience programmatic solutions, as well as experiential activations. Our work is fun, challenging, and rewarding and we are looking for a customer-focused team member passionate about solving problems, delighting our agency partners, and winning new business. As a Senior Digital Account Executive for Lyft Media, you will be the primary point of contact for major advertising agencies and marketing clients. You will have discretion to shape the future of our growing media business while managing the day-to-day sales processes and relationships with advertising agencies. Responsibilities: Lead C Suite level conversations to increase revenue and grow strategic partnerships Demonstrate in-depth insights of the sales process and product combination Lead account planning process that aligns brand and Lyft’s resources to maximize opportunities Grow revenue, educate and lead strategic conversations with clients and navigate complex relationships Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues Spearhead client education on products and give product updates to advise on the best approach to drive business outcomes for clients and agencies Lead collaboration with external clients and internal stakeholders Create compelling media packages and custom offerings to close new media business Build and manage sales pipelines while achieving quarterly revenue goals Work autonomously and independently to seek new
From $131.6K/yr
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role As a Senior Label Relations Manager on the Twitch Music team, reporting to the Director of Music Relations & Licensing, you will be key to building, strengthening, and maintaining relationships between Twitch and our music partners (labels and other third-party strategic partners). The Twitch Music team bridges the gap between Twitch, the music industry, and our streamers. In addition to furthering existing relationships, you will be pivotal in creating new relationships within the music and DJ communities, as well as developing new business partnerships and deal structures. This role will be highly cross-functional, working with both internal and external business partners. Internally, this role will be working across Operations, Programming, Product, Engineering, Legal and Finance to support the overall Twitch Music strategy. The role will require travel and may require evening attendance at industry events and shows. You can work in Los Angeles, CA or New York City, NY. You Will: Develop and leverage relationships with external partners (labels, artists, managers, third parties) to deepen engagement with the Twitch service, including by coordinating efforts across multiple external stakeholders. Act as an ambassador and advocate for Tw
From C$131K/yr
You love turning real business problems into working AI solutions — and you’re not afraid to roll up your sleeves to ship them. In this role, you’ll lead Diligent’s internal AI Solutions function , a small, high-impact team that is embedding AI and GenA I into the systems thousands of colleagues use every day across Marketing, Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools, architect solutions, and still build hands-on — from prototypes and reference implementations through to production-grade integrations . You’ll own how AI shows up inside ERP, CRM, BI and core IT platforms, and you’ll be accountable for making those solutions reliable, secure, compliant, and measurably valuable for the business. If you enjoy being a “player-coach” who can move seamlessly between executive conversations and deep technical reviews, this role gives you the scope, visibility, and impact to shape how a global SaaS leader uses AI to run smarter and faster. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead, coach, and grow a high-performing team of AI Solutions Architects and Engineers, setting clear goals and building the capabilities the business needs as AI demand scales. Define and own the strategy, vision, and roadmap for internal AI solutions, translating business priorities into a focused portfolio of AI and platform initiatives. Design and deliver end-to-end AI/GenAI solutions — from ideation and prototyping through production deployment, monitoring, and continuous improvement. Embed AI capabilities (such as RAG, copilots, agents, summarization, and classification) into core business applications including ERP, CRM, BI, and other enterprise systems in a robust, maintainable way.  
About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to partner with top restaurants across the country to drive revenue and help our partners operate even better. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role As Senior Manager, Sales planning and strategy at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap. You will be responsible for leading a team of sales planners and analysts. Your team’s responsibilities will range from strategic (designing incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational/tactical (designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. Reporting to the Director of Sales Strategy and Planning, you will work closely with cross-functional teams to provide valuable insights and recommendations. This role will report to the Vice President of Revenue Operations within the Sales Strategy and Operations organization. You’re excited about this opportunity because you will be driving… Strategic Leadership : Lead a high-performing team of sales planners and analysts to to own the development, implementation and administration of new and existing sales incentive structures for our SMB Post Sales team. Cross-functional Collaboration : Work closely with cross-functional teams, including Sales, Marketing, O
From C$108K/yr
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview As the Okta Research & Design (ORD) Jira Owner & Administrator , nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD plans, tracks, and reports on engineering work within the full toolchain of Atlassian Jira, Jira Advanced Roadmaps (Plans), Confluence, Rovo, and AI integrations. In this role, you act as a critical bridge between product & technical leadership, agile teams, and cross-functional business units — translating methodology, best practices, and process frameworks into practical workflow improvements that accelerate delivery and reduce manual overhead for a 1,000+ person engineering, product, and design organization. By optimizing tooling configurations, automating reporting, and eliminating fragmented management processes, you will directly accelerate ORD’s developer velocity and strengthen operational efficiency. Core Responsibilities 1. Platform Ownership & Strategic Tooling Direction Strategic Vision: Define, implement, govern an AI-led strategy for utilizing Jira for product planning, tracking, and reporting tooling that supports end-to-end portfolio tracking from high-level corporate objectives down to sprint-level stories. E2E Ecosystem Management: Complete ORD ownership of the toolchain (Jira, Jira advanced Roadmaps, AI integrations, Confluence), overseeing architecture, schema updates, workflow management, screen/notification schemes, cu
C$132K – C$165K/yr
OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As a Senior Full Stack Software Developer, you will be responsible for leading the design, development, and delivery of scalable full-stack applications, shaping system architecture, and driving engineering excellence across Redwood’s automation and SaaS platforms. Design, develop, and implement scalable, secure, and high-performance full-stack applications using Java, JavaScript, and related technologies Architect and build backend services, APIs, and microservices with a focus on scalability, reliability, and maintainability Develop responsive, accessible, and high-quality front-end user experiences Partner with product managers and stakeholders to define technical strategy and translate business requirements into system designs Own and contribute across the full software development lifecycle, from architecture and design to deployment and optimization Establish and promote best practices in coding, testing, observability, performance optimization, and AI usage Lead architectural discussions a
From $110K/yr
Location - Hybrid This is a hybrid role based out of our San Francisco, Corporate Headquarter office, 3 days in the office, 2 days work from home. About Us Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at http://saucelabs.com . Release Assurance at the Speed of AI | Meet the new Sauce Labs The Role The Senior GTM Strategy & Planning Analyst will play a key role in supporting go-to-market (GTM) strategy through sales forecasting, churn forecasting, revenue analytics, and capacity planning across the GTM teams. This role will partner closely with Sales, Marketing, Customer Success, and Finance to align GTM initiatives with company growth objectives and contribute to executive-level insights for board presentations. Responsibilities GTM Board Materials: Support preparation of sales forecasting, churn forecasting, and revenue insight materials for executive and board review, ensuring data accuracy and alignment with company strategy. Executive Reporting: Help develop executive-level reporting materials, including presentations that translate complex data into clear, actionable insights. Forecasting: Build and maintain sales forecasting models in partnership with Sales Leadership, modeling pipeline generation, deal velocity, close rates, and other key metrics. Build predictive models to forecast customer churn, leveraging historical data and customer behavior insights to inform retention and renewal strategies. GTM Capacity Planning: Build and maintain capacity models to help ensure GTM t
About the Team The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for people who can use strategy to identify areas of opportunity, and collaborate to help carry projects from conception through execution. About the Role We are looking for someone who will help guide our global strategy. You will be a strategic advisor to important partners across DoorDash to ensure we are making the most efficient investment and capital allocation decisions across the geographies in which we operate while improving the experience for all of our marketplace participants. You will help lead financial reporting and planning, and will guide financial insights and direction for our operational decisions and strategies. This role reports to a Senior Director in our Finance & Strategy organization and is remote-friendly within the United States. You’re excited about this opportunity because you will… Partner with senior leadership to help guide and run our Digital Ordering business, implementing, measuring and optimizing the SaaS and transactional components of the business Own the global financial performance picture for this business line and understand the levers to optimize our approach to balancing global growth vs. profitability Track and analyze key business/financial KPIs, including SaaS specific metrics, uncover trends and assess current/future business risks and opportunities Support DoorDash’s quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities. Leverage and apply knowledge of SQL, finance, analytics, and AI technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions. Deep-dive into complex operat
From C$108K/yr
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview As the Okta Research & Design (ORD) Jira Owner & Administrator , nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD plans, tracks, and reports on engineering work within the full toolchain of Atlassian Jira, Jira Advanced Roadmaps (Plans), Confluence, Rovo, and AI integrations. In this role, you act as a critical bridge between product & technical leadership, agile teams, and cross-functional business units — translating methodology, best practices, and process frameworks into practical workflow improvements that accelerate delivery and reduce manual overhead for a 1,000+ person engineering, product, and design organization. By optimizing tooling configurations, automating reporting, and eliminating fragmented management processes, you will directly accelerate ORD’s developer velocity and strengthen operational efficiency. Core Responsibilities 1. Platform Ownership & Strategic Tooling Direction Strategic Vision: Define, implement, govern an AI-led strategy for utilizing Jira for product planning, tracking, and reporting tooling that supports end-to-end portfolio tracking from high-level corporate objectives down to sprint-level stories. E2E Ecosystem Management: Complete ORD ownership of the toolchain (Jira, Jira advanced Roadmaps, AI integrations, Confluence), overseeing architecture, schema updates, workflow management, screen/notification schemes, cu
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