Senior Client Success Manager in Canada

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn. Lifecycle Marketing is a horizontal team that shapes how we engage clients and talent across the full journey, and this role sits in our demand-side acquisition lane. We’re hiring a Lifecycle Marketing Lead, Growth & Acquisition to own high-impact lifecycle programs that help close the new-client acquisition gap through smarter demand capture and stronger engagement with SMB audiences. You’ll lead key initiatives across outbound prospecting and always-on content, translate performance signals into clear recommendations, and help shape how lifecycle marketing contributes to Upwork’s 2026 priorities. This is a senior indi

SF IDEO Senior BxD Designer IDEO San Francisco is in search of a Senior Business Designer who will frame complex business problems, translate insights into viable growth opportunities, and drive ideas toward real-world activation. The role: At IDEO, we help clients move forward when the path isn’t clear — whether driven by ambition, responding to disruption, or breaking out of entrenched ways of working. As a Senior Business Designer, you’ll help teams and organizations turn bold ideas into viable, real-world outcomes — shaping new products, services, and ventures while building the business models, strategies, and pathways to bring them to market. Working across the spectrum from insight to execution, you’ll use business tools, systems thinking, entrepreneurial creativity, and strategic analysis to drive competitive advantage and strategic growth for our clients. The right person for this role has strong business acumen and strategic instincts, with experience in growth strategy, product management, go-to-market execution, or venture creation. They’re comfortable navigating ambiguity, working with multi-disciplinary teams, influencing senior stakeholders and building conviction for new ideas. They quickly understand how a business creates and captures value, connecting market insights, customer needs, and financial drivers into compelling strategies — moving work forward with the right balance of rigor and creativity to drive real impact. Why is this role important for IDEO’s work? Business Designers make the biggest impact by turning ambiguity into clarity and connecting insights to commercially viable opportunities. Their skillset is critical to our work because they bring together strategy, business decision making, market understanding and business model thinking to help clients create and capture value. We count on them to move work beyond ideas into action and provide clear, informed pathways for winning investments. Once here you will: Creatively

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Medical Writer Position Overview The Senior Medical Writer must have a proven record of independently and successfully executing the responsibilities and successfully demonstrating the competencies outlined below. They must demonstrate greater independence and ownership compared with the Medical Writer . Please see required experience below. Content Development and Execution: Conducts required research in a timely and proficient manner, utilizing the appropriate resources Develops scientifically accurate, strategically aligned, grammatically correct, and impactful content, from initiation through completion, with input from manager Accurately and efficiently annotates content per brand style guide and AMA rules Assumes accountability for accuracy of work Planning: Understands the product/scientific/therapeutic and competitive space and proactively provides recommendations regarding planned projects to internal team Understands the internal BGB processes and adheres to timelines and procedures, as agreed to by th

About VSCO For years, we've helped photographers create their work. Now we're building what comes next. VSCO exists for photographers. Not as a side feature, not as an afterthought, but as the whole point. We build the connected system photographers rely on, and we've spent over a decade earning the trust of a global creative community that takes the craft seriously. Photography is at an inflection point. AI is reshaping what's possible for creative work, and that's where our mission shines. VSCO is building the full photographer's workflow: from creating and editing your work, to delivering it to clients, to running your business. All of it built thoughtfully, with photographers leading the way. We believe the future of photography tools creates more space for creativity, handling the busy work so photographers can focus on the craft. If you care about craft, community, and what technology can unlock for creative people, this is the work. We're a mission-driven and focused company where your work ships quickly, is meaningful, and reaches tens of millions of people worldwide. You'll have a real say in what we build and how we build it. We hire people who don't wait to be asked, naturally connect the dots, care about the quality of what they ship, and believe the best outcomes come from building together. About The Role VSCO is hiring a Senior Staff Engineer to own Reflex, our production GPU image-processing engine, and the path it takes into Studio Pro on iOS and macOS. This is a critical technical leader. You will deepen a stack that is already in customers’ hands: new capabilities (RAW, large-image export, desktop), production quality (color correctness, memory, performance), and the contracts that let product engineers ship on top of the engine without becoming graphics programmers. You will also lead company-wide engineering mentorship and force-multiplication — tools, workflows, and AI-assisted development that make the rest of the team more effective. In This

About VSCO For years, we've helped photographers create their work. Now we're building what comes next. VSCO exists for photographers. Not as a side feature, not as an afterthought, but as the whole point. We build the connected system photographers rely on, and we've spent over a decade earning the trust of a global creative community that takes the craft seriously. Photography is at an inflection point. AI is reshaping what's possible for creative work, and that's where our mission shines. VSCO is building the full photographer's workflow: from creating and editing your work, to delivering it to clients, to running your business. All of it built thoughtfully, with photographers leading the way. We believe the future of photography tools creates more space for creativity, handling the busy work so photographers can focus on the craft. If you care about craft, community, and what technology can unlock for creative people, this is the work. We're a mission-driven and focused company where your work ships quickly, is meaningful, and reaches tens of millions of people worldwide. You'll have a real say in what we build and how we build it. We hire people who don't wait to be asked, naturally connect the dots, care about the quality of what they ship, and believe the best outcomes come from building together. About The Role VSCO is hiring a Senior Software Engineer to be a primary contributor on Reflex, our production GPU image-processing engine, and significantly guide the path it takes into Studio Pro on iOS and macOS. You will deepen a stack that is already in customers’ hands: new capabilities (RAW, large-image export, desktop), production quality (color correctness, memory, performance), and the contracts that let product engineers ship on top of the engine without becoming graphics programmers. In This Role, You Will Be a primary contributor on the Reflex imaging engine: DAG execution, WGSL operators, GPU resource/memory budgets, and color management (linear workin

About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. Role Overview As a Senior Staff Frontier Agents Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows. Key Responsibilities Customer Integration & Deployment Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs) Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows Deploy and configure AI models and agents within customer security and compliance boundaries AI Agent Development Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation Architect multi-agent systems that orchestrate between different models, tools, and data sources Implement evaluation frameworks to measure agent performance and iterate toward business objectives Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement Prompt Engineering & Optimization Create sophisticate

POSITION DESCRIPTION ROLE: SENIOR, TALENT ACQUISITION PARTNER TEAM: TALENT LOCATION: TORONTO (HYBRID) COMPANY OVERVIEW Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation. Our mission is to “Earn the World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients – to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results. We’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients. ROLE OVERVIEW As a Senior Talent Acquisition Partner you are a trusted strategic partner responsible for leading full-cycle recruitment across key disciplines for Salt and The Kitchen North America. You combine relationship building, operational excellence, and data-driven insight to ensure we attract, hire, and retain the best talent in the market. Reporting to the Director of Talent, you will play a central role in designing and refining Salt’s hiring practices, shaping our employer brand, and building inclusive pipelines for future growth. You balance hands-on execution with strategic foresight while managing high-priority searches while also mentoring others, improving systems, and helping define what great hiring looks like at Salt. CORE RESPONSIBILITIES Talent Acquisition & Sourcing Lead end-to-end recruitment for senior and specialized roles across Creative, Strategy, Media, Digit

Location : Montréal, QC. Mode hybride, 3 jours par semaine au bureau/ Hybrid, 3 days per week in-office. *English Version to Follow À propos du rôle : Nous sommes à la recherche d’un(e) Recruteur(se) principal(e) francophone, hautement organisé(e) et axé(e) sur les détails, pour se joindre à notre équipe. Le ou la candidat(e) idéal(e) devra démontrer une expérience en sourcing de candidats et en recrutement complet (cycle complet). Cette personne sera responsable de soutenir les candidats à travers les différentes étapes du processus d’acquisition de talents. Ce rôle exige de fortes compétences organisationnelles ainsi que la capacité de gérer plusieurs tâches simultanément. La collaboration et l’esprit d’équipe, combinés à d’excellentes aptitudes en coordination, sont essentiels pour réussir dans ce poste. À titre de Cadre principal en acquisition de talents, vous serez également responsable d’accompagner et de mentor(er) les membres juniors de l’équipe Talent. L’équipe d’acquisition de talents est responsable du sourcing, du tri, du recrutement, de la sélection, ainsi que de l’apprentissage et du développement de talents juniors destinés à la clientèle d’mthree dans les secteurs des services financiers et commerciaux. Les personnes postulant à ce poste devront être en mesure de gérer divers besoins en recrutement au sein de notre clientèle interne, couvrant un grand nombre de régions géographiques en Amérique du Nord, incluant les États-Unis et le Canada. Vous serez responsable de susciter l’intérêt pour les programmes d’mthree tout en recrutant des candidats de haute qualité et hautement diversifiés pour des postes chez nos clients. Responsabilités : Assurer la livraison constante de candidats diversifiés, de haute qualité et rapidement disponibles pour l’offre mondiale Alumni d’mthree. Gérer le recrutement de bout en bout pour des rôles de niveau junior à intermédiaire/sénior, selon les besoins. Sourcer, présélectionner et évaluer les candidats pour nos clients

Location : Montréal, QC. Mode hybride, 3 jours par semaine au bureau/ Hybrid, 3 days per week in-office. *English Version to Follow À propos du rôle : Nous sommes à la recherche d’un(e) Recruteur(se) principal(e) francophone, hautement organisé(e) et axé(e) sur les détails, pour se joindre à notre équipe. Le ou la candidat(e) idéal(e) devra démontrer une expérience en sourcing de candidats et en recrutement complet (cycle complet). Cette personne sera responsable de soutenir les candidats à travers les différentes étapes du processus d’acquisition de talents. Ce rôle exige de fortes compétences organisationnelles ainsi que la capacité de gérer plusieurs tâches simultanément. La collaboration et l’esprit d’équipe, combinés à d’excellentes aptitudes en coordination, sont essentiels pour réussir dans ce poste. À titre de Cadre principal en acquisition de talents, vous serez également responsable d’accompagner et de mentor(er) les membres juniors de l’équipe Talent. L’équipe d’acquisition de talents est responsable du sourcing, du tri, du recrutement, de la sélection, ainsi que de l’apprentissage et du développement de talents juniors destinés à la clientèle d’mthree dans les secteurs des services financiers et commerciaux. Les personnes postulant à ce poste devront être en mesure de gérer divers besoins en recrutement au sein de notre clientèle interne, couvrant un grand nombre de régions géographiques en Amérique du Nord, incluant les États-Unis et le Canada. Vous serez responsable de susciter l’intérêt pour les programmes d’mthree tout en recrutant des candidats de haute qualité et hautement diversifiés pour des postes chez nos clients. Responsabilités : Assurer la livraison constante de candidats diversifiés, de haute qualité et rapidement disponibles pour l’offre mondiale Alumni d’mthree. Gérer le recrutement de bout en bout pour des rôles de niveau junior à intermédiaire/sénior, selon les besoins. Sourcer, présélectionner et évaluer les candidats pour nos clients

ROLE: SENIOR MEDIA DIRECTOR TEAM: MEDIA LOCATION: TORONTO (HYBRID 2X/WEEK) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW As a Senior Media Director, you’ll set the strategic direction for how media investment is planned, bought, and optimized across CPG clients in North America. Operating at the intersection of media strategy and team leadership, you’ll ensure every plan is grounded in strong channel logic, sound investment principles, and a clear line to business outcomes. You’ll own cross-channel strategy and plan alignment across your portfolio, setting the optimization roadmap and reporting rhythm that keeps campaigns performing against KPIs. You’ll lead a team of media managers and directors — training them on tools and platforms, mentoring their growth, and ensuring the team’s segmentation and audience strategies stay sharp as channels evolve. You bring a senior media point of view that Account leads and clients rely on, and a team looks up to. You move fluidly between investment strategy and hands-on problem-solving, and you know how to translate performance data into a clear learning agenda for the whole team. CORE RESPONSIBILITIES Media Planning & Buying Lead plan development and investment approach across your portfolio, ensuring every plan is gr

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We're growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. We are hiring Senior Fullstack Product Engineers (React, Typescript, Node, GraphQL & MongoDB) to build emerging products and to contribute to efforts to build features used across our Product Platform; applications through this link put you into consideration for the following teams: Expansion: This team focuses on the full post-activation lifecycle—driving retention, expansion, and revenue automation across the product. You’ll build the core systems that power Vanta’s purchasing, trial, and renewal experiences for existing clients. This includes creating seamless checkout flows, self-serve upgrade paths, and intuitive renewal pages, as well as integrating with our evolving billing infrastructure. You’ll also develop the platform that enables “try before you buy” experiences across Vanta, giving prospects hands-on access and empowering other product teams to plug into a unified trials framework. Activation: Responsible for rethinking the downmarket audit experience in the AI era . We leverage applied AI to automate and personalize the customer journey — reducing the time and effort it takes for customers to reach their compliance goals. Rather than optimizing for engagement alone, we focus on driving real outcomes: getting customers audit-ready, faster. Our work spans the full stack, requires deep leveraging of AI, and cuts across t

Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . Upwork's Match Platform team sits at the heart of how clients and freelancers find each other. As Senior Product Manager for Match Platform, you will own the shared infrastructure that powers matching, personalization, embeddings, and evaluation across multiple product surfaces. This is a high-leverage role: the models, features, and frameworks you build become the foundation that other product and ML teams build on. You will partner closely with engineering, data science, machine learning, analytics, and marketplace operations to reduce duplication, increase reuse of shared capabilities, and drive measurable improvem

Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft connecte les gens aux transports pour transformer notre façon de vivre et de nous déplacer dans nos communautés. Solution Urbaines de Lyft (LUS) est le leader nord-américain de la micromobilité. Nous possédons, exploitons ou fournissons des solutions matérielles et logicielles pour les programmes de vélos et de trottinettes en libre-service dans plus de 57 marchés à travers le monde, notamment à Montréal, Londres, New York, Mexico et bien d'autres villes. Notre flotte en pleine expansion comprend des stations de recharge ultramodernes, des vélos et des trottinettes électriques, et assure des centaines de millions de trajets par an. L'équipe de conception de produits matériels et industriels de LUS est chargée de concevoir, de piloter le développement, de lancer et de maintenir des produits de pointe utilisés par les usagers, les villes et les opérateurs du monde entier. Nous représentons LUS lors des forums de micromobilité, interagissons directement avec les clients et orientons la recherche et le développement. Notre objectif est de garantir que tous les produits que nous développons offrent une expérience utilisateur optimale, soient compétitifs à l'échelle mondiale, élégants et tournés vers l'avenir. Nous recherchons un chef de produit matériel senior exceptionnel pour gérer notre portefeuille de stations existantes et développer la prochaine génération de produits. Nos stations sont aujourd'hui aussi emblématiques du paysage urbain que les anciens bus Routemaster londoniens. Vous serez responsable de l'ensemble du processus de développement des nouvelles stations, en pilotant une équipe pluridisciplinaire à chaque étape, du développement matériel au lancement. Vous gérerez également un parc de plus de 300 000 stations, avec ou sans chargeur, déjà déployées. Vous collaborerez directem

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. About the Role We are looking for a Strategic Finance Lead to serve as a strategic thought partner to our Product and Engineering organizations. In this role, you will help shape how Eve evaluates product performance, prioritizes investments, thinks about pricing and monetization, and plans for future growth. You will translate product performance, customer behavior, business trends, and financial information into clear insights and recommendations for senior leaders This is a highly cross-functional role. You will partner closely with Product and Engineering leadership and the Executive Leadership Team. You will not be expected to build analytics infrastructure or own the production of dashboards. Instead, you will partner closel

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. What You'll Do: Build and provide guidance to the People function by overseeing talent acquisition, career development, succession planning, retention, training, leadership development, compensation and benefits globally Function as a strategic business advisor to executive and senior management regarding key organizational and management issues Develop and implement comprehensive People strategy that effectively communicates and supports the company’s mission and strategic vision that is scalable domestically and globally Lead performance management from strategy through execution Develop career frameworks, leveling guides, and manager enablement programs aligned with company goals Partner with leadership on compensation ph