Senior It Support Engineer in Canada

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Join the Okta Device Access (ODA) team as an outcome-driven and customer-focused Product Manager. Okta Device Access unifies access management from any device to all applications to minimize modern security risks and improve business efficiency. As a Product Manager for Okta Device Access, you will own key product areas and contribute to the continued evolution of ODA to meet customer and business needs. You will work closely with senior product leaders, engineering, and design to define how enterprise organizations secure and manage identity on Windows and macOS endpoints - from deploying the first device, to day two troubleshooting, to fleet level visibility. If you’re passionate about improving customer security and engaging with a vibrant community, we’re looking for you. Your primary responsibilities in these areas will include: Define and execute the roadmap for the Okta Device Access Experience & Lifecycle Own the administrator experience for fleets of devices with Okta Device Access across multiple platforms Drive the Okta-joined administrator experience end-to-end: from enrollment and provisioning to support troubleshooting to device lifecycle management. Collaborate with engineering, design and research teams to define and document user stories and use-cases to guide product development. Conduct research and analysis to identify customer needs and pain points, and use this information to inform innovation, product decisions and prioritiz

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Revenue Strategy and Operations Team Revenue Strategy & Operations sits at the heart of our organization, driving operational excellence across our entire revenue organization. As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has the insights, tools, and processes to run effectively and efficiently. The team establishes rigorous standards and processes, and scales customer-centric operations to support our growth targets across the entire customer lifecycle. The Customer Success Operations Manager Opportunity In this role, you will design, refine, and continuously optimize our Customer Success Management Systems, bridging the gap between corporate strategy and regional execution to maximize Net Revenue Retention (NRR). You'll establish operations rigor and standards across the CX organization, ensuring that global and local standards are consistently adhered to while supporting growth objectives. You’ll be the primary operational partner to the AMER VP of Customer Success and senior CX leadership, and will also coordinate with adjacent teams including Technical Account Management (TAM), Renewals, Support, and Professional Services. This is an ideal opportunity for an experienced, highly collaborative operations professional with exceptional analytical skills and a growth mindset to ma

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Design Systems Manager to join Design Foundations, the infrastructure layer of Lyft's design organization. Design Systems at Lyft is an integral part of the overall user experience. Our design system spans product surfaces, marketing, and brand, officially known as the Lyft Product Language (LPL) and shipped directly to code. You'll own the craft and execution of that system, partner closely with design, engineering, and marketing, and lead Design systems work through a period of active global growth and capability expansion. This role reports to the Director of Design Foundations and works alongside a dedicated DPM and Engineering managers, and a tight-knit team of design systems practitioners. Responsibilities: Strategy & Vision Set the strategy and roadmap for Lyft Product Language (LPL) across product, marketing, and brand surfaces, in partnership with the Director of Design Foundations and engineering leadership and the Design Systems team Lead the AI transformation of the system: integrate AI into LPL tooling, adoption workflows, and the day-to-day designer experience at Lyft Represent Design Systems in reviews and other senior leadership forums People & Craft Manage and develop a team of design systems designers and illustrators working across iOS, Android, web, and brand Hold the quality bar for system-wide design: cross-platform coherence, accessibility (WCAG), road safety, localization, and brand consistency. Coach the team on making educated tradeoffs between flexibility, coherency, usability, and efficiency Execution & Partnership Partner closely with the Design Systems DPM and engineering managers to maintain system health, sequence work, and unblock teams Own the LPL component contribution and review process end-to-end, from intake through release Commu

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring an experienced, talented and energetic Global Equity Program Manager to support Lyft’s global equity function. This role will support execution, rapid international expansion, management of increasing transaction volume, and building critical infrastructure for our global equity programs. The successful candidate will play a key role in driving the long term strategy and rolling out world class equity programs developed for precision and ease of execution. You will partner cross functionally on the design and delivery of ongoing programs, including compliance, tax, mobility, and employee education. The successful candidate will be an entrepreneurial and resourceful self-starter, comfortable working in a fast-paced and dynamic environment and excellent at building strong relationships. You will report to the Director, Global Equity Programs in our Legal organization. Responsibilities: Support administration of Lyft’s global equity programs including processing all awards, grants, exercises, cancellations and the issuance of all new grants in the US and in foreign jurisdictions, including managing RSUs, PSUs, ESPP, capital markets transactions and other equity programs. Continue to drive system automation on the Schwab Equiview platform across Workday and ADP. Develop and deliver world class employee education programs for new and continuing employees with a focus on mechanics and overall financial wellness. Support all aspects of SOX compliance and continuously work to build efficiencies around execution and documentation of key controls. Engage with senior leadership from the legal, fin

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to build the tools and analytics that drive revenue for the sales organization behind Lyft's B2B portfolio — a multi-billion-dollar book of business spanning healthcare, business travel, corporate commute, automotive, and transit. This team has real say in what gets built. You will be the analytical partner to our Sales and account teams — someone who can translate findings into a clear narrative for both technical and non-technical audiences. Responsibilities: Build the tools and analytics sales leaders use to grow their accounts — pacing views, account-health signals, territory and segment views that change what a rep or manager does next Field requests from Sales, Product, Finance, Legal, leadership, and external stakeholders, and decide what's worth building, what's worth a sharp piece of analysis, and what's out of scope Build and maintain production data pipelines, and automate recurring workflows, with documentation and validation clear enough that a teammate — or an AI agent — can use them without asking you first Define what the team's core metrics mean and where they live, so every dashboard, report, and tool returns the same answer to the same question Contribute to the internal tools and semantic layer — prompts, context, and guardrails — that let stakeholders query B2B data in natural language and trust what comes back Translate insights into a cohesive narrative and present technical findings to senior leadership and non-technical audiences Experience: Degree (or related work experience) with a focus in analytics, statistics, economics, computer science, or other quantitative fields 3+ years of experience in a data analytics or business intelligence role, ideally supporting a sales

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As a Data Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams, and who is eager to serve as a leader within the broader Support organization to drive our business forward. Responsibilities Partner with Product, Engineering, Data Science & Analytics, Business Operations and other cross-functional stakeholders to achieve business goals Develop frameworks and scalable processes to drive decision-making and prioritization Define the metrics used to measure the success of strategic initiatives and health of our support platform; build dashboards to track metrics over time Design A/B tests and execute analyses to evaluate the impact of new product features and operational improvements Work closely with cross-functional partners to deliver data-driven insights and actionable recommendations for continuously improving the customer support experience Monitor and diagnose KPI performance and present findings to senior leadership Experience Degree in a quantitative field like statisti

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Strategic Pursuits team is a new group within Stripe’s Enterprise Platform Sales organization, built to win Stripe’s most complex and high-impact opportunities. This team focuses on multi-year, transformative sales cycles with the world’s largest software platforms and enterprises—companies that have the potential to fundamentally shift Stripe’s presence in new industries and markets. Strategic Pursuits is responsible for identifying, shaping, and closing Stripe’s most significant platform partnerships. These are long, intricate engagements requiring deep collaboration across executive, product, and engineering teams and the ability to influence strategic priorities on both sides of the table. The team’s work often extends well beyond payments, helping partners co-develop entirely new business models and revenue streams powered by Stripe’s financial infrastructure stack, including Connect, Billing, Payments, and Banking as a Service. What you’ll do As an Account Executive, Strategic Pursuits , you will lead the end-to-end pursuit of Stripe’s largest and most complex platform opportunities. You’ll act as both strategist and dealleader—identifying transformative prospects, crafting multi-year engagement plans, and orchestrating resources across Stripe to bring highly tailored solutions to market. This is a senior, cross-functional sales role that combines strategic vision

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe's success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard, and American Express, which are fundamental to the success of Stripe's product strategy and delivering new capabilities to Stripe users. What you'll do We're looking for a US or Canada-based candidate to join our team to lead one of Stripe's critical network partnerships. The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners' leaders and senior executives. This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex "general manager" skills to shepherd a meaningful portion of Stripe's P&L. Responsibilities Manage one of Stripe's most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe'

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform. You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale. This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling. Location: This is a fully remote position. What You’ll Do Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations). Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postm

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform. You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale. This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling. Location: This is a fully remote position. What You’ll Do Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations). Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postm

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform. You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale. This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling. Location: This is a fully remote position. What You’ll Do Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations). Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postm

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We are hiring an Autonomy Platform Engineer to build and evolve the foundational software that runs our autonomy stack across robot and compute platforms. The Autonomy Platform team works across embedded Linux, compute and sensor enablement, robotics middleware, process orchestration, data capture and replay, system observability, and performance. You will develop production software and tooling that enables autonomy engineers to bring up new hardware, deploy services reliably, diagnose failures, and validate system performance across robot generations. You will work closely with autonomy, firmware, electrical, hardware, manufacturing, and validation engineers and report to the Autonomy Platform Lead. We expect this role to be hybrid with some time in-office and some time remote. You’re excited about this opportunity because you will… Build and maintain core runtime, middleware, and platform services used by autonomy applications. Enable new compute, camera, lidar, and other sensor platforms. Improve process orchestration, messaging, configuration, startup and shutdown behavior, resource isolation, and fault recovery. Develop system observability, tracing, performance measurement, diagnostics, and regression-detection capabilities. Build reliable data capture, replay, and debugging workflows. Create provisioning, packaging, deployment, integration-test, and platform-readiness tooling. Lead complex debugging across application, middleware, OS, driver, networking, timing, and hardware boundaries. We’re excited about you because… Strong production C++ and Python experience. Experience with embedded Linux, robotics, autonomous vehicles, or complex mechatronic systems. Solid u

Role Overview We are seeking a Staff Simulation Engineer to build an end-to-end aerial autonomy simulation stack at DoorDash Labs. This is a highly technical, hands-on leadership role focused on defining and implementing the simulation architecture that underpins autonomy development, validation, CI/CD testing, and pilot training. You will operate as the technical authority for simulation: owning core architecture decisions, developing key components yourself, and setting engineering standards. You will build and mentor a small, high-caliber simulation team while remaining deeply involved in implementation and system design. This role is ideal for someone who has built simulation systems from first principles, understands simulator internals deeply, and is excited to create a world-class platform from scratch. Key Responsibilities Architect and implement an end-to-end simulation stack for aerial autonomy at DoorDash Labs.. Develop high-fidelity simulation capabilities, including: Flight dynamics modeling Contact modeling and constraint handling Sensor and perception simulation Autonomy software-in-the-loop (SITL) integration Design and implement scalable simulation infrastructure to support: Regression testing in CI/CD pipelines Continuous validation of flight autonomy and autopilot software stack Mission-level testing and scenario generation Build cloud-deployed simulation systems to enable large-scale parallel testing and pilot training. Partner closely with autonomy, controls, and aircraft teams to ensure simulation fidelity and validation alignment. Establish technical direction, architecture standards, and performance benchmarks for simulation. Mentor and grow a small team of simulation engineers while remaining deeply hands-on. Required Qualifications Master’s or PhD in Computer Science, Electrical Engineering, Mechanical Engineering, Robotics, Aerospace Engineering, or a related field. 10+ years of experience in robotics or physics-based simulation. Deep expe

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We are hiring a Firmware Validation & Integration Engineer for our autonomy software team. This is a critical role to build robust and scalable validation for our firmware and systems to ensure reliability at every level. In this role, you will work with our electrical, firmware, and autonomy engineers to build the infrastructure and test suites required to validate the system. This includes designing and implementing our Hardware-in-the-Loop (HIL) simulation environments and automation frameworks from the ground up. You will report to the Autonomy Platform Lead on our Autonomy Platform Team at DoorDash Labs. We expect this role to be hybrid with some time in-office and some time remote. You’re excited about this opportunity because you will… Play an integral role on a small and focused team. Design and build Hardware-in-the-Loop (HIL) systems to simulate vehicle dynamics and sensor data for comprehensive firmware and system-level validation. Develop automated test infrastructure and software tools to exercise multiple embedded platforms throughout our robot system. Interface many layers of our control system including vehicle controls, power management, and motion control to ensure seamless system integration. Implement low-level test sequences and validation algorithms to safely stress-test vehicle components such as batteries, drive-train, and thermal management devices. Collaborate with cross-functional teams to identify edge cases and hardware-software corner cases that impact vehicle safety and performance. We’re excited about you because… BS/MS degree in Computer Science, Robotics, Electrical Engineering, or related technical field. 5+ years of experience in validati

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco headquarters. The Core Rider team is responsible for the Lyft consumer app you know and love. This team spans the entire consumer journey across the request and purchase flows, search, pickups and dropoffs, the post-match experience, and the in-trip experience. As a Staff Product Manager on the Core Rider team, you’ll lead a large cross-functional team to build the rider “journey” (anything that gets a rider from A to B.) This includes the home screen, request flow, pickup experience, in-ride experience, and rate & pay. You’ll also be responsible for how this “golden path” experience extends to serve AVs and segments of interest – owning targeted experiences like Lyft Silver for Seniors and Price Lock for commuters. This represents a large percentage of the core Lyft rider experience used by millions of people every day. Plus, the solutions you build need to work everywhere, from the simplest suburban home to JFK Airport, and all modes of transportation (rideshare, AVs, etc.). Responsibilities: Understand Lyft's strategic and competitive position. Set goals and success metrics that align with Lyft's mission and drive maximum impact based on data analysis, market research and usability studies Set an incredibly ambitious vision that motivates and i