Senior Programs And Business Operations Lead in San Francisco

About the Team At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It’s no simple task, but it wouldn’t be interesting if it was! About the Role Platform Services is one of DoorDash’s organizations responsible for extending DoorDash beyond the consumer marketplace. The team owns three distinct business lines: Drive, a white-label delivery API that enables external businesses to access DoorDash’s delivery network; Parcels, which provides last-mile logistics for retailers and merchants; and Enterprise (DoorDash for Business), a b2b product suite powering corporate meal programs and large ordering for organizations of all sizes. We are looking for a Senior Technical Program Manager to help scale Platform Services. You will lead important engineering wide initiatives across Enterprise, Drive, and Parcels, working with Engineering, Product, Operations, and business leaders to deliver dependable, extensible logistics capabilities for external businesses. Programs will span backend services, partner and merchant integrations, operational tooling, and platform interfaces. They require strong technical judgment, cross organizational coordination, stakeholder management, and ownership of results. You will report into the centralized Technical Program Management team in Engineering. You're excited about this opportunity because you will… Drive Platform Services’ Most Strategic Programs - You will partner closely with Engineering and Product leadership, Strategy & Operations, and cross-functional teams to turn Platform Services’ strategy into executable technical programs. The portfolio spans Drive (DoorDash’s white-label delivery offering), Parcels (last-mile logistics for merchants and retailers), and Enterprise (DoorDa

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to partner with top restaurants across the country to drive revenue and help our partners operate even better. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role As Senior Manager, Sales planning and strategy at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap. You will be responsible for leading a team of sales planners and analysts. Your team’s responsibilities will range from strategic (designing incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational/tactical (designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. Reporting to the Director of Sales Strategy and Planning, you will work closely with cross-functional teams to provide valuable insights and recommendations. This role will report to the Vice President of Revenue Operations within the Sales Strategy and Operations organization. You’re excited about this opportunity because you will be driving… Strategic Leadership : Lead a high-performing team of sales planners and analysts to to own the development, implementation and administration of new and existing sales incentive structures for our SMB Post Sales team. Cross-functional Collaboration : Work closely with cross-functional teams, including Sales, Marketing, O

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role DoorDash is looking for a strong individual contributor within Sales Strategy - Sales Planning & Incentives, to execute top company business objectives and help define our sales strategy and planning roadmap. Your responsibilities will range from strategic (designing quotas and incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (forecasting, designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role specifically supports our US SMB Presales organization spanning multiple sales motions and role types. You'll be a planning and strategy partner for a high-velocity, high-volume sales motion where quota attainment, goaling accuracy / consistency, and rep productivity are the north stars. This role will report into a Senior Manager, Sales Strategy and Planning. You’re excited about this opportunity because you will… Work closely with sales leadership, sales strategy, finance, and product teams to own the development, implementation and administration of new and existing sales incentive structures Work closely with cross-functional partners (product, finance, sales, sales operations) to build a

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role As Associate Manager, Sales Strategy and Planning at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap. Your responsibilities will range from strategic (designing quotas and incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (forecasting, designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will serve as a strategic thought partner to Sales leadership while driving operational discipline across the organization. You will own cross-functional programs end-to-end, ensuring alignment across Sales, Product, Finance, Analytics, and Sales Operations to achieve business goals while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role specifically supports our US and CAN Ads and Promos Post-Sales organization spanning multiple sales motions and role types. You'll be the primary planning and strategy partner for a high-velocity, high-volume sales motion where quota attainment, goaling accuracy / consistency, and rep productivity are the north stars. This role will report into a Senior Manager, Sales Strategy and Planning. You’re excited about this opportunity because you will be driving… Strategic Leadership : Become the subject matter expert on sales data, sales incentives, while also gaining a comprehensive understa

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Team Marketing at Snorkel is growing rapidly and anchored by high-ownership operators who lead independently, align cross-functionally, and consistently deliver outsized results. We partner across Sales, Product, Research, and the executive team to translate complex AI and data value into differentiated positioning, integrated programs, and field-ready enablement that accelerates growth. The culture is high standards, high autonomy, and high collaboration. About the Role Reporting to the Sr. Director of Product Marketing, the Product Marketing Manager, Frontier Labs will own the GTM execution for our frontier lab business. You will partner closely with Research, FDE, and frontier-facing sales teams to translate technical work into research-credible positioning, repeatable sales plays, and high-quality GTM programs that resonate with research and procurement leaders inside frontier labs. You will keep the frontier asset library (battlecards, technical one-pagers, decks, benchmark and eval narratives) sharp against a fast-moving market, and bring competitive and customer insight into every motion. This is a hands-on role for a product marketer who wants

Location: San Francisco, CA (hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're looking for a highly analytical Senior Business Operations Analyst to support the growth and execution of our Dispatch Intelligence product. This role sits at the intersection of business operations, customer, product, engineering, and data science and has two core areas of responsibility. First, you will help drive overall program execution for Dispatch Intelligence: bringing structure to complex cross-functional initiatives, improving processes, tracking progress, and ensuring teams stay aligned on priorities and timelines. Second, you will help build and operate the processes through which flexible energy assets are onboarded onto the Verse platform and continuously improve their operational performance. The ideal candidate combines strong analytical problem-solving with exceptional project management and is comfortable working across both technical and commercial teams. You will play a critical role in helping Verse scale Dispatch Intelligence from individual projects and assets

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We’re looking for a Senior/Staff electrical and firmware engineer who designs the board and writes the firmware for connected consumer and enterprise devices, including tablets, POS systems, peripherals, and emerging robotics applications. In this role, you will take connected devices from ambiguous user or business needs through system architecture, rapid prototyping, board design, firmware implementation, bring-up, field deployment, and production transition. The ideal candidate has a passion for building and shipping reliable hardware at scale and thrives in an environment that demands technical depth and high-quality execution across multiple concurrent programs. This is a build-heavy role on a small, senior team. You’re excited about this opportunity because you will… Own connected devices end to end, including: Own connected devices from an ambiguous product need through field deployment. Work across the hardware and firmware boundary instead of handing work between specialists. Explore uncertain product ideas through rapid prototypes and experiments. Make consequential tradeoffs on a small, senior team with direct exposure to users and field behavior. Key Responsibilities Translate user and business needs into an integrated electrical and firmware architecture. Design compute-based, mixed-signal boards incorporating processors

Scale's mission is to develop reliable AI systems for the world's most important decisions. We provide the high-quality data that powers the world's AI models, and we help enterprises and governments build, deploy, and oversee AI applications that create real impact. As Communications Manager, Corporate and Product, you will help shape how Scale shows up when it comes to our work building enterprise AI, spanning company narrative, product launches, partner communications, media presence, and executive visibility. This role is centered on translating complex enterprise AI deployments and partnerships into clear, compelling narratives that resonate with business and vertical industry audiences. A core focus of the role is pitching and positioning Scale's enterprise wins, product launches, and customer partnerships, including how organizations across industries are using Scale's Generative AI Platform to build, deploy, and oversee AI applications that create real impact. You will also work closely with communications counterparts at partner companies to align messaging and coordinate joint announcements. You will help tell the story of how Scale's enterprise business powers mission-critical AI programs for the world's most consequential organizations, from Fortune 500 companies to leaders across every major industry. In this role, you will partner closely with enterprise product leaders and go-to-market teams, as well as teams across communications, social, and marketing. You will play a key role in strengthening Scale's reputation with enterprise customers, industry analysts, and the broader technology ecosystem. This position reports directly to the Head of Corporate & Product Communications. You Will Support corporate and product communications initiatives with a strong emphasis on Scale's enterprise business, including customer and partnership announcements, product launches, executive visibility, and industry positioning. Help translate co

About the Team The Support Quality team’s vision is to “Provide teammates, team leads, and AI Agents with actionable feedback on 100% of cases so they can get 1% better every day. Deliver actionable business insight to wider S&O to help improve business policy and processes / Product teams to increase our customer experience.” About the Role You will report to the Director, Teammate Enablement, in our Customer Experience organization. The Teammate Enablement Team is responsible for ensuring that our Teammates have the resources (tooling, quality measurements, and knowledge base) and training to effectively and empathetically support DoorDash’s customers. Where opportunities are identified, we drive feedback to our business partners in order to empower Teammates to be 1% better every day for our customers. The team’s primary role will be to: i) build automated QA metrics that have high coverage, precision, and low false-positive rates; ii) support all manual QA efforts, including incubation and scale-up of new measurements; iii) deliver actionable insights to our partner teams to help improve the processes and policies on our support experience, as well as insights for our vendors to drive better agent performance management; and iv) manage our QA tech providers to ensure they deliver against our ambitious roadmap. This is a leadership role, with the expectation of managing the priorities of a small team while remaining accountable to key initiatives oneself. You’re excited about this opportunity because you will… Lead a small team centered around identifying and fixing top opportunities in our quality assurance programs that support customer service at DoorDash. Design, launch, and evolve our conversational intelligence program, utilizing AI technology to monitor, measure, and drive continuous improvements in our customer service interactions. Drive the strategy of our quality assurance program, identifying the right strategies to balance manual quality assuranc

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Senior/Staff Test Engineer to join our team. This individual will play a key role in the development and validation of our unmanned platforms at the system and component levels. The ideal candidate has a strong background in test development, test execution, and root cause analysis with a proven track record of collaboratively managing risk throughout a fast paced development process. You’re excited about this opportunity because you will… Run and monitor tests within our facility as well as at outside test labs. Collaborate with a tight knit team to identify and understand test failures. Be hands-on in developing test methods and equipment to uncover failures before they happen in the field. Find clarity through root cause analysis of lab and field failures and suggest design changes to prevent them. Use your creativity to create novel and scaled tests for autonomous systems. We’re excited about you because you have… A bachelors or advanced degree in a relevant engineering discipline. Mastery of test equipment such as environmental chambers, vibration tables, water testers, DAQs, etc.. Ability to bring order to complex test and development programs via clear technical communication and documentation. Experience designing and building testers and equipment. Ability to write Python scripts to automate

About the Team DoorDash’s Legal team has built a strong reputation within the company for our highly collaborative and supportive approach to counseling, always with a bias for action. We are a diverse group of lawyers and legal professionals with a shared passion for providing creative, best-in-class service to our business partners. The Competition & Litigation team advises DoorDash, Wolt, and Deliveroo on antitrust, competition, and litigation matters across every market we operate in. About the Role DoorDash is looking for a Senior Counsel, Competition & Litigation to join our growing Legal team and work globally across the DoorDash, Wolt, and Deliveroo brands. Reporting to the Director, Competition & Litigation, you’ll be a generalist antitrust attorney who can move fast: advising product and business teams in real time, supporting M&A and strategic investments alongside our Corporate Development team, and driving forward regulatory investigations and inquiries, with a particular focus on Europe. You’re excited about this opportunity because you will… Serve as a trusted antitrust/competition advisor to product, business, and corporate development teams, delivering fast, practical counsel that lets the business move with velocity while properly managing risk. Advise on the competition and antitrust dimensions of M&A transactions, strategic investments, and commercial partnerships, partnering closely with Corporate Development and our sales teams. Manage antitrust and competition regulatory investigations and inquiries globally. Help build out DoorDash’s international competition compliance program, partnering with the Director, Competition & Litigation on training, policies, and processes across DoorDash, Wolt, and Deliveroo. Support competition-related litigation matters as needed, including document collection and review, witness preparation, and responses to third-party subpoenas. Partner with policy and government relations team

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Senior Reliability & Test Engineer to join our team. This individual will play a key role in the development and validation of our unmanned platforms at the system and component levels. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You will be hands-on in developing test methods and equipment to uncover failures before they happen in the field. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You’re excited about this opportunity because you will… Architect and implement rigorous validation strategies, utilizing Python scripts for automation while leveraging CAD and shop tools to engineer bespoke test fixtures and hardware rigs. Oversee experimental execution across internal facilities and external laboratories, maintaining technical mastery over vibration tables, environmental chambers, DAQ systems, and ingress protection testing. Translate high-level vehicle reliability requirements into granula

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world-class customer service for our community of guests and hosts is a critical mission at Airbnb. The Ambassador Routing & Channels (ARC) team sits within Airbnb Community Support and is responsible for powering intelligent, differentiated service experiences, ensuring every support request, across any channel, is addressed by the right expert at the right time. Our work directly drives faster resolutions, higher quality interactions, and exceptional customer satisfaction at scale. The Difference You Will Make: As a Senior Backend Engineer on the ARC team, you will contribute meaningfully across our core routing and differentiated service programs: Contribute to and lead engineering delivery on programs that enable intelligent agent matching, personalized support experiences for high-value customers, and next-generation routing and communication channel capabilities. Own and evolve core routing infrastructure, including decision engines, workflow orchestration, and routing rule management. Ensuring high availability, correctness, and scalability across millions of daily support interactions. Help drive consolidation of fragmented routing logic spread across multiple platforms and channels into a centralized, auditable, and maintainable system. Collaborate cross-functionally with Product, Operations, Data Science, and partner engineering teams to align on priorities and deliver outcomes that improve the customer support experience. Contribute to technical quality through design reviews, code reviews, and pragmatic architectural decision-making. Support the team's tech