Senior Software Engineer Customer Experience in San Francisco

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world-class customer service for our community of guests and hosts is a critical mission at Airbnb. The Ambassador Routing & Channels (ARC) team sits within Airbnb Community Support and is responsible for powering intelligent, differentiated service experiences, ensuring every support request, across any channel, is addressed by the right expert at the right time. Our work directly drives faster resolutions, higher quality interactions, and exceptional customer satisfaction at scale. The Difference You Will Make: As a Senior Backend Engineer on the ARC team, you will contribute meaningfully across our core routing and differentiated service programs: Contribute to and lead engineering delivery on programs that enable intelligent agent matching, personalized support experiences for high-value customers, and next-generation routing and communication channel capabilities. Own and evolve core routing infrastructure, including decision engines, workflow orchestration, and routing rule management. Ensuring high availability, correctness, and scalability across millions of daily support interactions. Help drive consolidation of fragmented routing logic spread across multiple platforms and channels into a centralized, auditable, and maintainable system. Collaborate cross-functionally with Product, Operations, Data Science, and partner engineering teams to align on priorities and deliver outcomes that improve the customer support experience. Contribute to technical quality through design reviews, code reviews, and pragmatic architectural decision-making. Support the team's tech

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Lyft Business Product Platform team builds the systems and experiences that power Lyft's B2B products — enabling companies, organizations, and their employees to seamlessly access Lyft's transportation network. We sit at the intersection of product and platform, owning both the customer-facing features and the underlying infrastructure that makes them reliable at scale. Our work directly impacts how businesses integrate with Lyft, how admins manage their programs, and how millions of riders get where they need to go. Responsibilities: Drive architecture and technical design for systems that are highly available, scalable, and built to last — not just for today's requirements but for where the product is heading Own features end-to-end: from shaping the technical spec and design through to production rollout and operational health Think critically about how AI capabilities can be incorporated into Lyft Business products to improve the experience for business admins and riders — and bring that perspective into roadmap and architecture conversations Make well-reasoned trade-off decisions and communicate them clearly to peers, leads, and cross-functional partners Write clean, well-tested, maintainable code and hold a high bar for the same in code reviews Partner across engineering, product, and design to align on direction and get buy-in on technical approaches Proactively engage in incident response, contributing both to resolution and to long-term reliability improvements Grow the team's technical culture through design reviews, tech talks, and mentorship Experience: 5+ years of software engineering experience, with a track record of designing and shipping production systems at scale Strong system design instincts — you can reason through distributed systems trade-offs, identify failure modes, and

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. Senior Software Engineer - Analytics Compute Platform Team About the Role & Team Every chart, insight, and experiment result a customer sees in Amplitude passes through the compute layer that this team owns. Our team sits between Amplitude's front-end analytics products/ rest APIs/ MCPs and Nova, our proprietary analytics database, and owns the compute API that translates a user's question into a fast, correct answer. Our mandate: enable a highly performant, reliable, and flexible way to compute insights. Those three goals are often in tension the more flexible we make the system, the harder it is to keep it fast and simple, and a lot of the interesting engineering work on this team lives in that tradeoff. Day to day, you'll work closely with engineers on data management, marketing analytics, Session Replay, Experiment, CDP, Query,

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. The Senior Enterprise Engineer opportunity Statsig is building an Enterprise Engineering team for engineers who want unusually direct ownership of high-stakes customer outcomes. Like a Forward Deployed Engineering team, Enterprise Engineering works extremely close to customers and tackles the technical problems that matter most to them. The difference is the scope of ownership. Forward Deployed Engineering is often concentrated around implementation or onboarding; Enterprise Engineering is responsible for a customer’s technical success throughout the entire customer journey. You’ll stay close as needs evolve, answering questions, investigating across the stack, identifying root causes, shipping fixes and features, and remaining accountable through resolution. This is a software engineering role with a tight customer feedback loop. It is ideal for a pragmati

About the Role Sigma is transforming how businesses run by delivering a high performance platform on the modern data architecture. Hence, we are growing the engineering team and looking for engineers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible for all users. What You Will Be Doing Solve challenging problems that arise in providing high performance interactive experience to enable analytics and workflows use cases on top of modern warehouses Build software using the latest developer tools and using programming languages like Rust, Go, GraphQL, Typescript Develop new algorithms and techniques for improving the performance and interactivity for enabling analytics and workflows for the world largest companies Triage product or system issues and debug/track/resolve by analyzing the sources of issues Design and implement new software features to support our fast growing user growth Collaborate with cross-functional groups - infrastructure, design, product, customer support, sales and marketing to build an innovative product capabilities Qualifications We Need 5+ years industry experience building and maintaining high-quality software Experience building and deploying robust and secure web applications in a continuous deployment environment Desire to be a great teammate and have fun at work without compromising ownership towards your work Strong sense of craftsmanship, and a healthy academic curiosity to solve challenges at sigma Strong Computer Science fundamentals Qualifications We Want (also, skills you’ll learn!) Experience building software capabilities for analyzing large scale data web applications Data driven aptitude and its application to solve distributed system problems Data model design, and API development experience to enable customer facin

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: Create multi-layered guardrails around agents Optimize data retrieval for agents Orchestrate fleets of asynchronous agents Automatically alerts users to deviations in data Illustrating how an agent reached a decision As a Senior Software Engineer, you will lead the development of a vertical feature or a horizontal capability to include defining requirements with stakeholders and implementation until it is accepted by the stakeholders. You will: Lead the design and implementation of scalable backend systems and distributed architectures for Federal customers. Manage the full lifecycle of feature development from requirement definition to deployment on classified networks. Direct the orchestration of asynchronous agent fleets to meet mission requirements. Lead customer engagements to translate mission needs into technical requirements. Own the communication with stakeholders to ensure implementation meets defined acceptance criteria. Conduct technical reviews and identify risks within machine learning infrastructure and model serving. Drive the platform roadmap by providing technical specifications for Federal product offerings. Ideally you will have: Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and contai

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role For many of our creators, streaming on Twitch is a career, and our payment systems are central to making this possible. We're operating at a massive scale and you'll help millions of creators to earn a living doing what they love. As a key member of the engineering team, you will report to the Senior Engineering Manager of Payments team and have the opportunity to build and scale solutions that affect millions of users and broadcasters. You will take high ownership of your services - architecting, building and operating them. You will partner with other engineers, product managers, designers and data specialists to deliver solutions. Our team is based in San Francisco, CA You Will: Work with technical leads and other engineers to design and develop commerce/payments platform and services Contribute to customer-focused project deliveries Work with other teams to clarify product requirements Improve engineering processes Participate in design and code reviews You Have: Minimum of Bachelor’s degree in Computer Science or prior relevant engineering experiences Strong understanding of data structures, algorithms, data modeling and schema design 1+ years as an software engineer Experience creating detailed technical documentation Proficient experience level in one or more of the fol

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role As a Senior Software Engineer specializing in Device Security, you will play a key role in helping HP IQ lead the industry in advancing the security of AI devices, and empowering business and users with control of their privacy and personal data in the quickly evolving AI-driven world. Privacy and security are table stakes at HP IQ, and absolutely integral to our success as a dynamic company with a deep commitment to product. You will own projects through their entire life cycle, building secure systems for our innovative devices by threat modeling, designing secure architectures, and implementing them. This role focuses on designing and implementing solutions across the entire software stack of embedded systems, PCs, and server class workstations. This includes the way they interface with the outside world, in a way that provides joyful user experiences without compromising privacy & security. The technology that you will create will maintain and strengthen the trust that HP IQ promises to our customers. What You Might Do Lead the design and implementation of embedded device secu

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About the Role & Team Every AI insight, every experiment, every cohort at Amplitude starts with a query. Our in-house OLAP engine, Nova , processes trillions of events in real time — turning raw behavioral data into fast, trustworthy answers that power decisions for thousands of product teams worldwide. We're entering a world where AI agents don't just assist product teams — they ship features, run experiments, and make prioritization calls autonomously. What makes that possible is agents' ability to verify their work against real product data continuously. That makes Nova the critical infrastructure in the loop, and as non-stop agents become the main source of queries, the demand on Nova's throughput, correctness, and operational rigor grows dramatically. We're looking for a Senior Software Engineer who wants to go deep on the engine internals and the

About the Role Sigma is transforming how businesses run by delivering a high performance platform on modern data architecture. Hence, we are growing the engineering team and looking for engineers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible for all users. What You Will Be Doing You will be responsible for developing elegant and responsive user experience using the latest front-end technologies. You'll own substantial pieces of the product, from design to launch Working with our product, UX design, and backend development teams, you will develop new features and technologies that make our product experience awesome and radically simplify the user experience for non-technical users You will leverage your technical expertise in front-end application development in the creation of novel visualizations for structured and unstructured data and develop new techniques for improving the performance and interactivity of the application Use modern frontend frameworks like React, GraphQL, TypeScript and Node.js Qualifications We Need 5+ years industry experience building and maintaining high-quality software An eye for great design and a passion for building products that provide a great user experience The ability to make the right trade-offs between functionality and delivery speed that supports delivering value to customers, all the while iterating based on feedback and roadmap priorities Desire to be a great teammate and have fun at work without compromising ownership towards your work Strong sense of craftsmanship, and a healthy academic curiosity to solve challenges at sigma Strong computer science fundamentals Qualifications We Want (also, skills you’ll learn!) Experience building software capabilities for analyzing large scale data web applications Prior exp

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. Our Approach As part of the interview process, you’ll be considered for opportunities across several teams within the GenAI Engineering organization, based on your interests, expertise, and business needs. Potential team placements include Allocation, Growth, Frontier Data, Trust & Safety, Pay, Operator, or Tasking Experience. Together, these teams power Scale’s AI data operations - from building high-impact datasets that push the boundaries of LLM capabilities, to optimizing contributor onboarding and incentives, to safeguarding data integrity through advanced trust, safety, and security measures. They work at the intersection of ML, operations, and analytics to ensure we deliver the highest-quality data at scale. Responsibilities: Design, build, and maintain robust, scalable systems across the full stack, including front-end, back-end, and infrastructure layers Implement high-impact features using modern technologies such as TypeScript, React, Node.js, MongoDB, Elasticsearch, and Temporal Collaborate closely with internal operators (your use

Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform providing APIs for knowledge retrieval, inference, evaluation, and more. We are seeking a strong Senior Full-Stack Engineer to help us build, scale, and refine our rapidly growing product. The ideal candidate is deeply grounded in software engineering best practices and experienced in developing and scaling modern web applications end-to-end. You will work across the stack—from React/TypeScript frontends to Python-based backends—while integrating with LLMs and machine learning systems. You will solve complex challenges in scalability, reliability, and product experience while owning significant product areas in a fast-paced environment. What You’ll Do Own major full-stack product areas , driving features from design through production deployment. Build modern frontend experiences using React and TypeScript, ensuring performance, usability, and responsiveness. Develop reliable backend services in Python, working with distributed systems, data pipelines, and ML/LLM components. Integrate with LLMs, vector databases, and AI infrastructure to power intelligent product experiences. Deliver experiments and new features quickly , maintaining high quality and tight feedback loops with customers. Collaborate across product, ML, and infrastructure teams to shape the direction of Scale GP. Adapt quickly —learning new technologies, frameworks, and tools as needed across the stack. Ideal Experience 5+ years of full-time engineering experience , post-graduation. Strong experience developing full-stack applications using React, TypeScript, and Python . Experience scaling or shipping products at high-growth startups . Familiarity with LLMs, vector databases, embeddings, or other modern AI tooling (tinkering or production experience welcome). Proficiency with SQL and modern API development. Experience with Kubernetes , containerization, and microservice architectures. Experience working with at leas

#TeamNextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As a Software Engineer at Nextdoor, you’ll join a focused team of developers, product managers, and designers who are passionate about using technology to cultivate a kinder world where everyone has a neighbor they can rely on. We are a small, high performing team of engineers that wear multiple hats and prioritize impact for our customers. We care about moving fast and delivering impact, without compromising on quality and reliability as guided by our Engineering Principles . You will have the opportunity to learn from your co-workers and teach them. As a team, we will make each other better and build great software. At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We aren't looking for prompt engineers; we’re looking for people who use tools like Claude, Gemini, ChatGPT, and Glean to challenge their own thinking and take full ownership of AI-assisted outputs. We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. The Impact You’ll Make We believe in empowering our teams to own all aspects of bringing Nextdoor to life. As such, you’ll get the opportunity to make key contributions across our engineering stack - thi

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. At Amplitude, we’re building the operating system for digital products. While we’re known as the leader in product analytics, our Statsig team is redefining how companies learn, iterate, and ship better experiences. Statsig is one of the fastest-growing and most strategic bets at Amplitude. It sits at the intersection of product, data, and decision-making, and we’re looking for a Product Engineer to help take it to the next level. Why this role matters This isn’t a “take tickets and ship code” role. You’ll operate as an owner, shaping both the product and the technical direction of a system used by some of the most sophisticated product teams in the world. You’ll work across the stack, NextJS and Node.js, to build intuitive, high-performance experiences that make experimentation accessible, powerful, and trustworthy. What you’ll do Own critical product surf